Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

0.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
847,354 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion accessories - interior problems

accessories - interior problem

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2010 Ford Fusion Owner Comments

problem #8

Jul 062015

Fusion

  • 72,575 miles

A D V E R T I S E M E N T S

Power stering went out on 2010 Ford Fusion. Dash notifications: Service advance trac & power steering assist fault. Seeing too many posts on the same issue.

- Murrieta, CA, USA

problem #7

Mar 092015

Fusion

  • 55,900 miles
Interior driver side door handle would not open door. Made appointment with Ford service to check safety problem issue. Ford replaced and corrected interior door handle issue. Cost was approximately $260 dollars.

- Yonkers, NY, USA

problem #6

Jul 112014

Fusion 6-cyl

  • 6,389,500 miles
Ford has had a problem with their ac equipment since 2006. They have ignored this problem and have left to owner for repairs. The problem has nothing to do with the ac but with the temperature sensor evaporator. Which can either over heat or freeze up behind the dash. It cost most owner a high labor cost for the replacement of this defect that Ford is aware of. Vehicles involve with this problem are not just the Ford Fusion but also the Lincoln ls as wellas the 2012-2014 Fusion. Beings that Ford knows about the problem, they bare the responsibility to rectify the defect.

- Peoria, IL, USA

problem #5

May 302013

Fusion

  • 75,000 miles

A D V E R T I S E M E N T S

Every time engine starts, Ford Fusion dash displays two (2) fault codes: Cross traffic system fault, and check rear park aid. Both fault alerts clear after pressing controls on the steering wheel. However, both, the rear park aid, and the cross traffic system stopped working. Each provides unique audible buzzing alerts when auto is in reverse to warn of an impending crash/contact with a person or object. Two safety system features that no longer work.

- Harrisonville, MO, USA

problem #4

Dec 162013

Fusion 6-cyl

  • 8,400 miles
Every time engine starts, Ford Fusion dash displays two (2) fault codes: Cross traffic system fault, and check rear park aid. Both fault alerts clear after pressing controls on the steering wheel. However, both, the rear park aid, and the cross traffic system stopped working. Each provides unique audible buzzing alerts when auto is in reverse to warn of an impending crash/contact with a person or object. Two safety system features that no longer worked. The 2010 Ford Fusion was out of warranty, (4 years old, less than 8,500 miles on odometer) so I had to pay the dealership about $150 to diagnose the problem. The dealership diagnosed the problem as a broken, and non-working speaker in the top of the rear seat. The cost to replace this speaker would be approximately, $350, and there would be no guarantee that this will fix the 2 problems, although the mechanic said he was 98% sure the diagnostic was correct. Ford Motor Company offered to pay $200 toward the repair. Result: Two safety systems are now working, but I had to pay $300 of the $500 cost to diagnose and repair these safety system features. A speaker in the top of the rear seat¿ is a part of an auto that an owner expects would last for the life of the auto, and certainly more than 8,500 miles on an odometer. Since this speaker is an integral part of both safety systems, not subject to any wear and tear, its failure to work/operate as designed is an obvious design or product fault, and something that Ford motor should repair at its expense.

- Fort Lauderdale, FL, USA

problem #3

Sep 042013

Fusion 4-cyl

  • 54,632 miles
2010 Ford Fusion, maintenance light comes on and all gas/throttle is cut to rough idle with no response. This incident has almost caused accidents to stalling while trying to cross roads. You have to remove the key and restart 1-4 times before the light goes away and you can use the throttle, all while it may shut off again after you get moved just a little way.

- Durant, OK, USA

problem #2

Jul 202013

Fusion 4-cyl

  • 42,400 miles
I was very worried when my car appeared to just turn off as I was slowing down from the interstate. I thought it was a fluke, bad connection and hoped it would never do it again. Car did start back up with no issues, that day. Unfortunately, it happened a lot on Saturday 7/20/13. I parked the car and never drove it Sunday. Called Ford first thing Monday - 7/22/13 and they were too busy to help. I had to take my car to a non dealership and they confirmed it was the throttle body. I had previously researched and wrote down the codes that would possibly come up. As the other company stated this is a known issue, I thankfully have an extended warranty to cover cost but I was advised that this is around $1,000. Ford is charging me my deductible for a known safely issue that has not been recalled" why? when" im hoping by adding to the list we can make sure they take care of their customers before they issue arises rather than after we are stuck on the side of the road. I've been without a car for 2 days and no concern of Ford. I need a reliable car, as im still paying for it. All of the issues are exactly following these articles - www.usatoday.com/story/money/cars/2013/02/25/probe-Ford-cars-SUVS-stalling/1945799/ and www.foxnews.com/leisure/2013/02/25/feds-probe-725000-limp-Ford-Mercury-vehicles-for-fault/ I've had horrible service from Ford and would prefer a non partisan company to fix but I am forced to go back to them to take car of issue.

- Omaha, NE, USA

problem #1

Jul 092013

Fusion

  • 80,424 miles
The car began to stall on the freeway, so I had to drive it off the freeway after it had turned off twice. The first time, it went off in the middle of the freeway as I luckily veered to the side and no one was hurt. I took it to be serviced. It turns out there was a faulty throttle control: The throttle actuator was stuck closed (P2111), and also would get stuck open (P2112). This must have happened while I was on the freeway. The auto service center ran the tests and tested my vehicle after replacing that throttle assembly and now my car runs back to normal. Also, my rear parking aid back up tone is out of order. Sometimes it just beeps constantly and there is nothing behind the vehicle. It seems to be working in order, but once in a while it does that.

- Tracy, CA, USA

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