Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
59,438 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion body / paint problems

body / paint problem

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2010 Ford Fusion Owner Comments

problem #16

Aug 012016


  • 80,000 miles


The contact owns a 2010 Ford Fusion. The contact stated that the interior driver side door handle fractured and was difficult to open in case of an emergency. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 80,000.

- Griffith, IN, USA

problem #15

Jun 192016


  • 99,000 miles
The contact owns a 2010 Ford Fusion. When the down button was depressed on the front driver's side window, the window failed to roll down. The contact also stated that the front driver's side door failed to open from the inside. The contact had to exit the vehicle from the front passenger side door. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000. The VIN was unavailable.

- Conyers, GA, USA

problem #14

Apr 192016


  • 60,000 miles
The contact owns a 2010 Ford Fusion. After the vehicle was driven and parked, the contact attempted to exit and the driver side door would not open from the inside. The contact did not take the vehicle to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 60,000.

- Dumont, NJ, USA

problem #13

Oct 192015


  • 100,000 miles


The contact owns a 2010 Ford Fusion. The contact stated that the driver side door did not open from inside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the inside lining failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

- Lorain, OH, USA

problem #12

May 012012


  • 25,000 miles
The contact owns a 2010 Ford Fusion. While in park, the interior driver side door handle fractured. As a result, the contact had to open the door by opening the window and opening the door from the outside. The vehicle was taken to a dealer who diagnosed that the door handle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.

- Forked River , NJ, USA

problem #11

Mar 092015


  • 55,900 miles
Interior driver side door handle would not open door. Made appointment with Ford service to check safety problem issue. Ford replaced and corrected interior door handle issue. Cost was approximately $260 dollars.

- Yonkers, NY, USA

problem #10

Sep 052014

Fusion 4-cyl

  • 109,000 miles


The driver side inside door handle has broken the linkage behind the door panel. This causes the door not to be able to open from the inside of the vehicle. There are hundreds of owners experiencing the same thing. If I needed to evacuate my vehicle, I cant, and could cause my death...

- Sedalia, MO, USA

problem #9

Aug 032013

Fusion 6-cyl

  • miles
I was a passenger in a 2010 Ford Fusion and was in the front passenger seat and another person was in the right rear passenger seat. I was exiting the car and because the door had opened to far, I used my hands to pull myself out of the car. At the same time, the passenger in the right rear seat was in the process of opening their door and exiting. Due to the close proximity of their door edge (approximately 1/16 inch) and the car itself, a finger tip on my right hand was completely amputated when the door was opened. I was taken by ambulance to hospital where surgery was performed.

- Haw River, NC, USA

problem #8

Feb 132014

Fusion 4-cyl

  • 50,500 miles
The chrome on the interior door handles of this 2010 Ford Fusion is peeling. There is a Ford tsb on this issue as well as NHTSA item number - 10039156 which I have found online. As a result of this chrome peeling my son sustained a cut on his finger. I have contacted Ford and they will not pay for either the parts or the labor to address this known defect. I would like to file a complaint against Ford regarding this issue with the hope that they will address this.

- Austin, TX, USA

problem #7

Dec 132013


  • 120,700 miles
Drivers door release handle broke internally. Parts is plastic and is brittle in cold weather. This is second time it has broken. Major issue is that driver cannot exit door in a emergency and requires jumping over console to passenger side.

- Westerville, OH, USA

problem #6

Aug 022012


  • 40,000 miles


Three out of four interior door handles have broken. The driver's side door will not lock.

- Hartman, AR, USA

problem #5

Jun 282013

Fusion 6-cyl

  • 78,900 miles
A crack appeared on the driver side door interior handle. The door would not lock. Door can be opened at high speed and can also be opened when locked with the key fob. I am concerned the latch handle will break and I will not be able to open the door from the inside. The car cannot be secured against potential theft. This is a serious manufacturing issue and could be easily corrected through a recall.

- Slingerlands, NY, USA

problem #4

Jan 102010

Fusion 4-cyl

  • Automatic transmission
  • miles
2010 Ford Fusion sel. Customer writes in regards to continued transmission problems. The consumer stated the transmission would slip harshly and hesitate on acceleration. The recall repair did not correct the transmission problems. It was determined that the valve body and solenoid body were defective. Also, one of the tires was leaking air, there was an issue with the traction and brakes. There were noises coming from the front of the vehicle. The steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. The rear driver's side door had to be slammed extremely hard, in order to close it. The driver's side seat belt was backwards. The passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. Each time the consumer went to the dealer about certain problems, she was told no problems were found.

- Sterling Heights, MI, USA

problem #3

Oct 012012

Fusion 4-cyl

  • 49,000 miles
The interior door handle on the drivers side door (and other doors as I have read), breaks at the point of contact with the spring release. Once the handle has broken the door cannot be opened from the inside. Occupants must roll down a window and open the door from the outside, effectively trapping the occupant inside the vehicle should the windows not roll down.

- Alliance, OH, USA

problem #2

Apr 012011


  • 40,000 miles
Driver side interior door handle plastic separated and handle cracked. Unable to lock door without having to hold handle in. Was able to open door from the interior with great caution. Handle continued to crack all the way through and had to be replaced.

- Stockton, CA, USA

problem #1

Dec 012011

Fusion 4-cyl

  • Automatic transmission
  • 43,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 55 mph, the vehicle decelerated abnormally. The contact stopped the vehicle and shifted into park as the vehicle began to shake vigorously and stalled. The vehicle was taken to the dealer for diagnostics and stalled a second time on while in route. The technician was unable to diagnose the failure because the computer was not providing a failure code. The failure recurred three times. The third time, the vehicle was towed to the dealer and the technician advised that the computer was not reading a failure code but the electronic throttle body would likely have to be replaced. The vehicle was not repaired. The approximate failure mileage was 43,000. Updated 03/02/12 the consumer stated the rear window, weather stripping on the doors, and door handles had to be replaced. The consumer stated there have been numerous problems with the transmission. Updated 03/08/12

- San Antonio, TX, USA

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