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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
86,248 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion brakes problems

brakes problem

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2010 Ford Fusion Owner Comments (Page 2 of 8)

« Read the previous 20 complaints

problem #124

Nov 292019

Fusion

  • 130,000 miles

A D V E R T I S E M E N T S

When turning on car at the Ford dealership following repair of recalled airbag the warning light to service electronic trac system. Steering wheel would not turn. Service writer checked codes and nothing came up. I was told to just turn it off and back on and that would reset it. That worked. It continued to do that on and off the next 2 weeks. Then it would not reset. We tried to drive it stopping and starting it to try to reset it. It suddenly became really difficult to steer and my husband lost control and ran over a curb on city street. Luckily no one was on the curb or sidewalk.no injuries. Ford says the electronic steering is out and will need to be replaced costing over 18,000$. I have 133,000 miles on car.

- Citrus Heights, CA, USA

problem #123

Nov 252019

Fusion

  • miles
Electric steering start on hwy acting up phone Ford and they says no recall on them but I know owners that have had the same problem phone Ford and they said nothing they can do but the one year nwer is recall yet the the I have has the same parts see the link for my 2010 Fusion https://ca.search.yahoo.com/search?P=2010+Ford+Fusion+steering+problems&fr=yfp-T&fp=1&toggle=1&cop=mss&ei=utf-8

- River Glade, ME, USA

problem #122

Nov 122019

Fusion

  • 159,000 miles
The power steering stopped working. For about 1.5 months when I would turn on the vehicle the dash would notify of a power steering fault and power steering would not work (steering wheel near impossible to move). However, if I turned the car off and back on the fault would go away and power steering would return to normal. Unfortunately now the power steering is permanently not working and the car is no longer safe to drive. Stability control warning also came on immediately after. Extremely glad power steering did not go out while I was driving, it would have likely caused me to crash since steering is so hard to use without power steering. I did some research Ford has a recall for this exact issue for the 2011 and 2012 Fusion but not the 2010 but appears the 2010 is affected by the same defect.

- Morgan Hill, CA, USA

problem #121

Nov 142019

Fusion

  • 93,000 miles

A D V E R T I S E M E N T S

Car is a 2010 Ford Fusion hybrid 93kmile. On November 14, 2019 at 7am, car was approaching to a traffic intersection. Car did not stop when apply break hit on the back of van standing on the traffic light. Used the hand break to slow down and since the speed was low when hit the front van. No major damage occur except scratch and escaped from accident. Took to Ford dealership in East widsor, NJ (halman Ford). After diagnosis the result shows the ABS break control unit is not functioning and should be replaced. It cost $1588+ tax. Called Ford. They told they don't have any program for this issue and don't provide any assistance for repair.

- Cranbury, NJ, USA

problem #120

Nov 042019

Fusion

  • 134,000 miles
While driving my 2010 Ford Fusion the power steering stopped working and the car became difficult to maneuver. The information display said power steering assist fault. As I turned to get out of traffic a second message said service advancetrac.

- Wyoming, MI, USA

problem #119

Jun 102019

Fusion

  • 70,000 miles
I had already gotten my throttle body repaired the year before my car started jolting as if it was malfunctioning again. This time though the vehicle would jump when I tried accelerate from stop, rpms would go all the way up to 5 before switching gears and the speedometer would move up and down while electrical lights flickered. Took it to Ford and nothing was found so I got an oil change and transmission flush. That same day the car started doing it again. I took the car back to Ford they offered to clean the throttle body and returned the car the next day. Not even 24hrs after started the same problem. I took car to auto zone they immediately found an error for the camshaft position sensor. Brought car back to Ford where they had me leave it for two days for the transmission tech to look at it. They then said oil had leaked onto the sensor causing the car to drive that way. Replaced that and the head that was leaking. Car was still jolting and driving as if throttle body was messed up but worse. I brought my car back that same week they found a sensor that needed to be replaced in the transmission. This whole while I was 8-9 months pregnant and ended up spending 1200 dollars on something that should've been fixed the first timr and in my opinion a side effect from the car having a defective throttle body for so long before they allowed it to be fixed.

- San Antonio, TX, USA

problem #118

Oct 072019

Fusion

  • miles

A D V E R T I S E M E N T S

While in motion power steering message appear on dashboard, and steering has hard. Took car to dealer and they stated that I needed to replace the steering and pinion. But when I got the car back from the dealer and steering was working. Issue came back a week later and I took the car to a local mechanic that stated that the dealer probably reset the codes or computer. He check the steering and cabling and found no issue. He reset the computer code and the issue went away. Two weeks later after my tire became low the same issue happen. It seems that the steering keeps erroring out or getting some type of message causing it to shutdown until the code is reset.

- Granada Hills, CA, USA

problem #117

Oct 242019

Fusion

  • 163,783 miles
Well I get out this morning to take my kids to school when I crank the car and we start riding the service advancetrac light came on in blank then the service power steering light came on. So after I drop them off I was on my way home the light continue to blink as I pulled up in my driveway the steering wheel start to get hard to steer so I'll park got out well so I'll part pop the hood got out and check for power steering on to realize that is not one because it's electric. So when I look online to my surprise everybody with a Ford Fusion is having the same as a problem different year different engine size but same problem no one seems to have a solution because it's many things that can cause the problem is very stressful I think Y'all should have that on recall to help better assist people with the problems. Unfortunately I hate the fact that my my warranty is up as father with a family of five don't have the money to afford to pay for to get it fixed.

- Montgomery, AL, USA

problem #116

Oct 242019

Fusion

  • miles
Advance trac light and power steering light came on this morning dont know why car doesn't take power steering fluid this is the first time this has happened since 2015 when I first purchased it.

- Montgomery, AL, USA

problem #115

Jun 022019

Fusion

  • 158,000 miles
All of a sudden one day one lights on my radio went out screen is blank my air / heat go in and out intermittingly my horn also is no longer working none of my outlets have power. I have had a system test done several times and nothing can be found. I looked on line I see that over 100 people with the same car and year having the same issues and this is very costly and as a consumer and this needs be recalled.

- Detroit, MI, USA

problem #114

Sep 132019

Fusion

  • 95,761 miles

A D V E R T I S E M E N T S

The car stalls and shifts gears after stopping at a red light or stop sign then after moments of pressing the gas pedal it spins off and jerks really hard on a freeway it rides very well it only stalls after waiting at a light or stop sign or tapping onto the break also the car has new break pads but it sounds like something is scrubbing and while I was backing out of a parking lot the car made a huge popping and threw me back while my foot was on the break it scared me so I got out to see what happened and I didn't hit anything nor did anything hit me so I tried to drive home and the car jerked the entire way home almost

- Houston, TX, USA

problem #113

Aug 282019

Fusion

  • 111,000 miles
The power steering stopped working & almost caused the driver to have an accident. Vehicle was moving in a parking lot. Upon turning into a parking space the vehicle steering failed & almost hit the car next to it. A mechanic ran diagnostic & determined the electronic epas torque sensor had failed.

- Mobile, AL, USA

problem #112

Sep 012019

Fusion

  • 114,000 miles
Driving vehicle at about 25 mph when an alert came up to check stability control and power steering. Power steering was slightly tougher but not hard. Drove for another 20 miles to destination and it was fine. A few hours later when the car was restarted the power steering was completely gone and alert said to check power steering now

- Mobile, AL, USA

problem #111

Jan 172018

Fusion

  • 177,337 miles
My 2010 Ford Fusion lost all electronic power steering while driving 45 on the highway with my 12 yr old and 1 month old in the vehicle. While driving my steering seized up and I had to use all extra force to turn off the highway. Thank god traffic was easy and I was able to get off the road. The dash board lights came on saying tire pressure low, service power steering and advanced trac warning. Many complaints have been made about the 2010 Ford Fusion. However a recall has only been issued for the 2011-2012 model for the same exact issue that many people are having with the 2010 as well. This is a serious matter. It can be very dangerous not only to us as the drivers but everyone on the road. Very unsafe! hopefully a recall is given for the 2010 models as well, being that it is the same exact issue for a year later and above.

- Joshua Tree, CA, USA

problem #110

Jul 272019

Fusion

  • 138,000 miles
We were driving the car and the car loss steering control and the powersteering assist fault came up on the dashboard and it is impossible to control and drive. Luckily someone did not get seriously hurt.

- Rockwall, TX, USA

problem #109

Jul 152019

Fusion

  • 130,000 miles
While driving on the interstate without warning the power steering system failed at a high rate of speed. This decreased its mobility placing its occupants at a high risk.

- Rockford, IL, USA

problem #108

Apr 292019

Fusion

  • 121,363 miles
I brought my nephew to school, car started fine and no issues. It's only maybe a mile down the road. When I turned the car back on after dropping off, the 'power steering assist fault' and 'service advancetrak' indicators came on once I put it in reverse the steering wheel locked up. The power steering assist fault indicator came on maybe 3 times throughout the past 2 months but once I put the car in park and turned it off then back on, the indicator was gone and I could drive. This time it didn't go away and the service advancetrak was on.

- Cayuga, NY, USA

problem #107

Nov 072018

Fusion

  • 65,207 miles
After starting the car, I get message "power steering assist fault". after moving just a few feet, the traction light comes on and I get message "service advancetrac". the dealership tells me the electric rack needs to be replaced and the part alone is over $1600. From my understanding, the 2011 and 2012 models have been recalled, and the 2010 models have the same part number for the recalled rack.

- Omaha, NE, USA

problem #106

Mar 032019

Fusion

  • 135,350 miles
The vehicle lost power steering while driving down the highway almost causing me to run off the road and into a tree. The service power steering now light than came

- Blytheville, AR, USA

problem #105

Jan 282019

Fusion

  • 106,783 miles
The vehicle was parked turned on lost power steering and posts the codes "power steering assist fault" and "advancetrac needs service." It makes controlling the car difficult and dangerous. We checked online and noticed there have been hundreds if not thousands of the same complaints. Ford knows this is a problem on this model car and has done nothing about it. Very dangerous and disappointing. Not a good representation of an american company.

- Springfield, VA, USA

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