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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
61,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 25 of 40)

« Read the previous 20 complaints

problem #318

May 012013

Fusion

  • 45,000 miles

A D V E R T I S E M E N T S

Was on the interstate, wrench light came on, car lost power and began jerking. I could not accelerate. In the past 2 months, my original throttle body went bad, number 2 was bad, and number 3 was bad. Now I am on throttle body number 4, which I bought new from a dealership in California. It took days to find it, as new throttle bodies are on a national back order. I wonder why?

- Las Vegas, NV, USA

problem #317

Jun 212013

Fusion 4-cyl

  • 55,000 miles
I was driving no faster than 25mph this afternoon and all of a sudden, it felt as though my car was about to stall, and accelerating made the rpms go up, but the car wouldn't move. I pulled over, and felt my car shudder, so I turned it off. After about 30 seconds, I restarted, the restart was iffy, but the car finally was good for the last mile of my journey. Fast forward about 7 hours, coming home from dinner, and same thing happened. It's very scary! and tomorrow I have an appointment an hour away and am afraid it will happen while on the NJ turnpike! mind you, the first week I owned the car I had to bring it in for the same problem. They said it had transmission problems and Ford had it in their garage for two weeks. I hadn't really had a problem since then, but it appears this issue has resurfaced. Very unsafe. It's time for a government issued recall since Ford will not do one voluntarily!

- Somerset, NJ, USA

problem #316

Jun 212013

Fusion 4-cyl

  • 55,000 miles
I was driving no faster than 25mph this afternoon and all of a sudden, it felt as though my car was about to stall, and accelerating made the rpms go up, but the car wouldn't move. I pulled over, and felt my car shudder, so I turned it off. After about 30 seconds, I restarted, the restart was iffy, but the car finally was good for the last mile of my journey. Fast forward about 7 hours, coming home from dinner, and same thing happened. It's very scary! and tomorrow I have an appointment an hour away and am afraid it will happen while on the NJ turnpike! mind you, the first week I owned the car I had to bring it in for the same problem. They said it had transmission problems and Ford had it in their garage for two weeks. I hadn't really had a problem since then, but it appears this issue has resurfaced. Very unsafe. It's time for a government issued recall since Ford will not do one voluntarily!

- Somerset, NJ, USA

problem #315

Jun 192013

Fusion

  • 35,700 miles

A D V E R T I S E M E N T S

I had the transmission failure light (wrench) come on twice driving home yesterday. The first time was from a stop light and then turning left. The car shuddered, the light came on and the car went into limp mode and wouldn't go more than 5mph. After pulling over and turning the car off, I was able to restart the car after 2-3 tries. Upon restart the light cleared and I was able to start driving home. About 2-3 miles later, on the highway, the problem happened again, traveling around 65 mph. Same symptoms, the car went into limp mode, I had no acceleration and couldn't go more than 5mph. The car shook and shuddered. After pulling over ( on the highway! ) I was able to restart it and limp home. I took the car to a dealer and they said the throttle body needs to be replaced. They currently have 7 Fusion on their lot with the same exact problem. This is a very dangerous problem as the car unexpectedly loses all acceleration and would seem likely to cause an accident. I was fortunate to be able to pull over and restart the car, but will not be driving the car until it is fixed as it is a severe safety hazard. One Ford seems to know about, having release a tbs, but needs to go further and issue a recall.

- Jamesville, NY, USA

problem #314

Jun 192013

Fusion 4-cyl

  • 56,410 miles
I was getting up to speed on the highway after being in stop & go for about 15 minutes. The "wrench" icon warning light came on, the revs dropped and there was no throttle response from the engine. Pulled to the side of the road. Shut down and restart. Idle was low and rough, still no throttle response. Shut down again and called aaa for a tow. While on the phone, I turned the engine back on (not running yet) and noticed the wrench light was off. Started the car again, and this time everything was back to normal. Mechanic found no engine codes, suspects bad egr valve or bad throttle body.

- Santa Monica, CA, USA

problem #313

Jun 172013

Fusion 4-cyl

  • 44,000 miles
I was driving on the highway at 65 mph during rush hour traffic when suddenly my speed dropped to 5 mph. I pulled off to the side of the road and turned off my car. After sitting for a few minutes I started the car and got back on the highway. After I traveled for approximately one mile it did the same thing again. I turned off the car and restarted in a minute or two and again was able to continue my travels on the highway. My destination was about two miles away. I called the dealer, ganley Ford, that I purchased the car from and was able to get my car in that day. The diagnosed the problem to be the throttle body. I was told that it would take a week for the part to come in. To my surprise it only took three days for it come in. I was told that this was not covered under the manufacturer warranty or under my extended warranty. This a very serious issue and I am lucky that I was not hit from behind because there was no warning that this was going to happen. My spend just went from 65 mph to 5 mph. I had the gas pedal to the floor, but my car would not go. I have read many Ford forums and blogs and it appears that this is a very common problem. I believe that these cars should be recalled and those of us that have already paid to have the problem fixed should be reimbursed.

- Parma Hts, OH, USA

problem #312

Jun 092013

Fusion

  • 67,000 miles

A D V E R T I S E M E N T S

Was driving interstate speeds and vehicle shut down, wrench symbol came on dash board. Has happened 3-5 times since, in traffic or at highway speeds. Extremely dangerous.

- Murfreesboro, TN, USA

problem #311

Jun 172013

Fusion

  • 57,000 miles
Was driving on highway, when my 2010 Ford Fusion SE lost power and was jerking forward. I had to pull over to side of highway because I could not accelerate. Indicator light for transmission problem was on. I turned off the car and restarted, after which the vehicle ran fine again. However, after driving for a few more miles, car did the same thing. I again restarted and vehicle ran fine again, this time running long enough for me to get home. While driving it to the Ford dealership, it did this again, this time at speed of about 60 mph. Vehicle would drive but was only able to go at very low speeds. Dealer said it was an issue with throttle body and that this part is on backorder.

- Conklin, MI, USA

problem #310

Jun 182013

Fusion 6-cyl

  • 82,000 miles
4th incident with my 2010 Fusion shutting down while driving. I picked it up from the Ford service 6/18 and they said they fixed it, again. I drove to work, no problems. Got off work, driving for about 10 minutes and the car sputtered, wrench light comes on and when I press the gas, nothing happens. Coasted to the side of the road and it sputtered some more and shuts off. Ford keeps making repairs to my car saying they've fixed it but it's not fixed. Now I have $1,200 in repair bills and no car. I'm scared to drive my car and very stressed over this. No one should have to keep going through this danger of driving a car that keeps shutting off! and as I see from other Ford owners, I'm not the only one this is happening to. Ford needs to do something about this issue, or someone is going to get seriously hurt, or killed!! I've complained to Ford motor credit customer service and filed another complaint with the NHTSA. Please do something to recall these cars to fix the issues!!

- Mechanicsville, MD, USA

problem #309

Jun 142013

Fusion 4-cyl

  • 45,000 miles
Driving at highway speeds when I felt a shudder and realized I was losing forward momentum. Rpms dropped and the engine did not respond to stepping on the gas pedal. A wrench light illuminated on the dash. Only coasting, I was able to move the car to the side of the road and put it in park. Car had a very shaky idle, like it was about to stall. I turned off the ignition and waited for about 1 min, then tried to turn the car back on. Car took longer than usual to turn back on, but once it was back on it seemed fine. Was able to continue driving it to my destination without further incident. Five days after first incident, same even occurred again, with turning the car off and on seeming to correct the problem for the time. No electrical, braking, or power-steering power was lost.

- Morrisville, NC, USA

problem #308

Mar 062013

Fusion

  • 54,000 miles

A D V E R T I S E M E N T S

I had just stopped at a stop light and when it turned green, I proceeded to the ramp to get on the interstate when my 2010 Ford Fusion suddenly lost power and started shaking violently. I managed to get to the other side of the road and coasted into a parking lot. It took 3 times of trying to re-start it. Finally started and taking all side roads, I made it home. It has happened numerous times since then, but last Friday, June 14, 2013, I had left the grocery store with a trunk full of groceries, and had to make a left turn onto the hwy. It died on the turn and shook worse than ever. I managed to once again coast to the other side of the road into a parking lot. This happened at least 7 or 8 times before I got home that day. It has scared me so bad, I am now afraid to drive my car.

- Grand Prairie, TX, USA

problem #307

May 152012

Fusion

  • 38,050 miles
I have purchased this Ford Fusion new from rogers Ford in odessa Texas. 1N 2011 as 2010 leftover car quits running at any speed or just loose all power then I must pull to side of road/median to restart car. Then it may run correctly for 50 miles or 50 feet then, repeat with same problem. This started at 38,000 miles not covered under warranty. The code is P2111 throttlebody. I have myself (dealer will not install used part) replaced throttlebody 3 times (used new is not available) because when I spoke with Ford Motor Co. And dealers they stated a mass nationwide back order and every dealer I have spoken with has no idea when part will be available. I have had several close calls by almost being hit by other cars/semis when engine power quits or when it stalls I loose power steering and brakes. I have spoke with Ford Motor Company today 06/17/2013 1300 hrs and was told to bring to any Ford dealer and I called three Ford dealers and was told cant get part it is on nationwide back order.

- Las Vegas, NV, USA

problem #306

Dec 312012

Fusion 4-cyl

  • 98,000 miles
2010 Ford Fusion -- had to replace trans axle due to poor surface roughness on part and it wore the seals, found by puddle of tranny fluid in garage. A known issue, Ford had a kit to repair. Local trans shop found about the issue. Of course no recall. Now transmission slips while accelerating, and decelerating before jerkily shifting in gear.

- Sedro Woolley, WA, USA

problem #305

Jun 052013

Fusion

  • 77,000 miles
I was driving on the interstate with the cruise on when the wrench light lit up and the car started to slow. It did not respond to the gas pedal. I pulled over, restarted the car, and all was fine until 10 miles later when the check engine light went on, but the car continued to drive. I pulled off and drove home. The next day, the check engine light turned on when I started the car, but turned off a few minutes later. The car killed twice on surface streets, with no check engine light. Garage has identified the problem as the "throttle body wire."

- Racine, WI, USA

problem #304

Jun 152013

Fusion 4-cyl

  • 48,000 miles
Was driving down highway approx 40 mph and vehicle shut off, coasted to side of rode, turned key twice, no luck, then 3rd time it cranked back up, then drove slowly another mile to home.scared me, having recently been in an auto accident (no fault of my own) could have easily been rear ended again!!! maybe a throttle body issue that needs to be recalled"?"

- Florence, SC, USA

problem #303

Feb 142013

Fusion 6-cyl

  • 111,000 miles
Throttle body! I have been having issues for a while now. Started with the check fuel inlet cap light coming on. Fyi, I have not fuel cap for this car. Had it checked, thought it was a sensor problem. Then the check engine light came one. Then the issues started taking place. Had a few incidents where I would be going down the interstate at 70 miles per hour and the wrench light would come on in the car and it would completely lose any throttle control. I would have to pull over to side, car would still be running, but once stopped would shake and sputter, I would turn it off and then it would fire right back up. Sometimes this would take place maybe 3 times back to back and then would not do it anymore. I kept being told, when it happens bring it in....that is easier said than done. It is happening more often and now at lower speeds and as of last week, as I was pulling out of my driveway. Now it is parked, can't go 2 miles without it shutting off. I have found out that it is the throttle body and it seems that many other are having the same issues, yet this has not been recalled. Ford is telling me the part is back ordered, and that I may have to wait a month for it to come in. I work and have two kids and now Ford would like for me to wait to get it fixed. Fyi.....a rental cal is about $700 for a month! unacceptable! and I owe too much on it to be worth my while to trade it in. Frustrated beyond belief!

- Henderson, NC, USA

problem #302

Jun 122013

Fusion 6-cyl

  • 58,500 miles
I was driving at approximately 35 mph when without any warning the car stopped accelerating and began to shake and the wrench light on the dashboard lit up. There was no indication at all that anything was wrong prior to the decelerating and shaking. The rapid deceleration caused the car behind me to have to swerve into the other lane to avoid hitting me. I hit the emergency lights to warn drivers behind me and with some difficultly (due to the shaking) was able to pull to the side of the road. Once I was safely out of traffic I turned the car off. I waited a moment to calm myself as it was frightening to have no control of my vehicle on a busy street. When I turned the car back on the dash light was no longer on and the car performed normally. When I got back to my office I looked for similar incident on the web and was horrified to find hundreds and hundreds of complaints about the very same thing. This is an extremely dangerous issue. Having no control of the speed of a vehicle is life threatening. Had this happened on a busy highway it would very likely have caused an accident. I called Ford and was told to take the car in to the dealership so they could diagnose it and fix the problem. My concern is that if there is no recall on this part that causes this problem - what guarantee is there that the new part will not do the same thing. I find it difficult to believe that after all of the complaints about the same problem Ford does not think it important enough to recall or at the very least warn their Fusion owners!

- Abilene, TX, USA

problem #301

Feb 112011

Fusion

  • 70,000 miles
My throttle body went out in my car it would all of a sudden stop in traffic.

- Grovetown, GA, USA

problem #300

Jun 042013

Fusion 4-cyl

  • 49,000 miles
Driving at 45 mph in rush hour traffic vehicle stalled wrench light came on and would not accelerate vehicle crept at less than 5 mph when I finally got to a safe place to pull over I shut vehicle off wrench light gone and vehicle worked fine. I took it to dealership they said it was throttle body charged me $596 to replace they said it was common. However shouldn't this be a recall since it is so dangerous.

- Columbia, MD, USA

problem #299

Dec 232012

Fusion 4-cyl

  • 37,000 miles
While traveling on interstate, vehicle lost power to the accelerator, but lights, radio etc. All remained on. A wrench symbol was illuminated on the dash. After coasting to the shoulder, I placed the vehicle in park and it shuttered and shook until I turned off the ignition. The vehicle was restarted after several minutes, and the wrench light was off and the car resumed normal functioning. The same thing happened again within a week of the first incident, and again the vehicle returned to normal operation after shutting off the engine. The car had no further incidents until may of 2013. For a week every time the vehicle was driven it died, particularly when trying to get up to speed. At this point the mileage is around 42K miles. After nearly being hit by an 18-wheeler when trying to join the interstate, I promptly drove the car to the dealership from which it was purchased. I was advised that the throttle body needs to be replaced. At this point the car has been left at the service department of the dealership because it is on backorder for at least two weeks. In the meantime I have filed a complaint with the Ford Motor Company customer complaint department. I am wondering if Ford is waiting for someone to be killed or seriously injured before they issue a recall on an obvious faulty part!

- Schertz , TX, USA

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