Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,128 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 31 of 38)

« Read the previous 20 complaints

problem #142

Jul 122012

Fusion

  • miles

A D V E R T I S E M E N T S

I purchased a 2010 Ford Fusion in June and about 3 weeks later, it decelerated and the wrench lit up on the dashboard, while I was driving. Luckily, I was not on the highway or this could have caused a serious accident. I pulled over started the car up and it was fine. A few weeks later, I was 2 blocks from my home and the same thing happened 4 times and continues to randomly happen. The time between instances of this occurring can be minutes, hours, days or weeks apart. I have researched the issue and found hundreds if not thousands of complaints and questions regarding the same issue. I was amazed and appalled that such a common and very dangerous issue has not been addressed with a recall. I did purchase the extended warranty only to find out that the warranty does not cover anything that has to do with what is likely to be causing this issue, which is the throttle body. So until I can afford to get this fixed, I am stuck with a car that I am terrified to drive for fear of causing an accident due to the sudden drop in speed.

- Dallas, TX, USA

problem #141

Sep 042012

Fusion

  • 58,000 miles
I was driving my vehicle on the highway, at approximately 55-60 mph, when I suddenly lost the ability to accelerate. The car stalled, and the wrench light came on. I had to pull over and restart the car. This happened again, the next day. The car also began to shake prior to turning the car off. I have read hundreds, if not more, complaints regarding this same issue. My car is currently at a local Ford dealership, where I was advised that it sounded like the "throttle body". the Ford dealer commented that this is a common complaint among the 2010 Fusion. Again, since discovering this problem, I have read hundreds of complaints online in reference to the same issue. I have filed a complaint with Ford, as this part/defect is not covered under my powertrain warranty, even though my vehicle is only two years old, with 58,000 miles. This is a tremendous safety concern, with car losing all ability to accelerate on a busy highway.

- Canton, GA, USA

problem #140

Aug 312012

Fusion 6-cyl

  • 46,000 miles
Loss of accelerator control. Wrench and check engine light came on. Car entered emergency mode and had to be pulled over and restarted. Died 2 more times at highway speed. Codes on car from check engine light read P2111 and P2112. Dealer completed a throttle body replacement on September 5th, 2012. Common problem with these particular vehicles. Dealer was awesome with the repair and help with situation.

- Vandalia, IL, USA

problem #139

May 072012

Fusion 4-cyl

  • 55,000 miles

A D V E R T I S E M E N T S

Transmission is slipping in gear, hesitating during shifts, or coming out of gear completely during acceleration. Also the transmission is shimmying down the road in certain gears. The car is getting to the point where it is unsafe to drive and this is my family car.

- Rustburg, VA, USA

problem #138

Mar 202012

Fusion 6-cyl

  • 28,000 miles
While driving on the highway at about 40 mph the car stalled. All power went off but the electricity stayed on. I rolled to the side and was able to restart after 2-3 tries. The same thing happened when I pulled out of my driveway the same day. Ford rebuilt my transmission and gave me a new throttle body. The car ran roughly the other day the engine light came on but it didn't stall.

- Great Neck, NY, USA

problem #137

Sep 012012

Fusion 4-cyl

  • 66,500 miles
While driving my car on the expressway the wrench light turned on followed by the check engine light. The car started reducing speed even though I was pressing the gas. I pulled over to the side and the car started shaking. I had an obd II machine in my car at the time and ran a diagnostic. Check engine code P2111 came up. After researching the code it says it has to do with the throttle body. I also noticed that there are so many discussion forums out there with people who are having the same issue.

- Chicago, IL, USA

problem #136

Sep 012012

Fusion

  • 85,000 miles

A D V E R T I S E M E N T S

On a typical good weather day I was driving around running some errands in the city. Shortly after I started the car going at a city traffic rate of speed...approx 35-40mph...I got approximately 5miles out and the car began to slow down, and a wrench sign appeared. Even with my foot on the accelerator, I could not accelerate, and went to pull off to the side of the rode which I was barely able to do. Once I was fully out of the road, I put the car in park, and before I could shut the car off, it began to shake/ vibrate. I turned the car off and let it sit a couple minutes and I proceeded to start the car up, which it did so like the day I bought it, and the wrench sign went away. I proceeded to my first destination with out any problems. I left my destination and proceeded to my next...I got about 3miles out and the car did, and showed the same thing. So as I decided to just head home which was no more than 10 miles away, the car did the same thing 5 more times and the check engine light came on!!!!! I am now home and afraid to drive anywhere. I got online to see what it could possibly be, and I have not been able to call a mechanic because it is of course a holiday weekend!!!

- Cincinnati, OH, USA

problem #135

Aug 312012

Fusion

  • 56,500 miles
For several weeks I've been noticing a sputter/vibration when in idle or park. This has only happened intermittently. This morning, while driving to work at approximately 65 mph, car suddenly begins to lose power and surge/vibrate/sputter and I notice the wrench light illuminated. I'm completely unable to accelerate and all I can do is coast to a stop on the shoulder of the (very busy) highway. After shutting the car off and sitting for about 15 minutes I'm able to restart the car with no indication there was ever a problem. The car is running smoothly and wrench light is off. I drove it to the nearest dealer's service department where I left it for inspection. As usual, I had to call the service department for an update and was told that the car was not "acting up" and everything seemed to be fine. They did agree to keep it for another round of inspections for the next day or so but I suspect I'll get the same response. After doing some light research, I've discovered that this is a very common issue with the Fusion but there is no recall or tsb addressing it. I've read post after post after post written by infuriated Fusion owners about this problem. It's time for Ford to own up to this, get a solution, and send out the recall notices!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- Chatsworth, GA, USA

problem #134

Aug 302012

Fusion 4-cyl

  • 87,156 miles
On a routine drive home from work, I exited the highway and noticed my rpms falling faster than what I was controlling with the brake. Car was losing speed quickly with no rpms to accelerate it forward to a safe stopping point. Was able to pull into a gas station right off highway, but barely as car was apparently entering limited power mode (determined via owners manual). Upon placing car into car, dashboard wrench light illuminated. I then turned the car off, sat a minute, restarted car and everything was fine. Within the course of the next 10 minutes, the same thing occurred 3 more times and check engine light illuminated. Since the first time, this has occurred a total of 6 times while in motion with risk of causing a wreck due to lack of control to not cause car to stop abruptly in middle of road. Shaking has occurred in 4 of the 6 occurrences and car just putters out until it is shut off. Determination due to codes read is the throttle bottle- an electrical issue. While the limited power mode may be a safety feature, its interaction with the throttle body/idle issues poses a potential threat. The electrical issue that throttle bodies are experiencing within this make/model needs to be recalled and taken care off effectively and efficiently by Ford.

- Kansas City, MO, USA

problem #133

May 012012

Fusion 4-cyl

  • Automatic transmission
  • 36,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that he purchased the vehicle because one of the benefits stated in the owner's manual was that the vehicle could be towed with four wheels touching the pavement. The contact stated that the vehicle was towed and as a result, destroyed the transmission. The vehicle was taken to the dealer where the transmission was repaired. The manufacturer was notified but offered no assistance. The failure mileage was 36,000 and the current mileage was 40,000. Updated 09/26/12 the cosumer stated Ford offered to pay 1/3 the reppairs along with the dealer and thee owner. The consumer traded to the vehicle in since the vehicle was not 4 wheel towable. Updated 09/27/2012

- High Springs, FL, USA

problem #132

Aug 172012

Fusion 4-cyl

  • 38,500 miles

A D V E R T I S E M E N T S

Leaving from work on Friday afternoon, my 2010 Ford Fusion lost power as I pull out of the parking lot, it slowed down and I lose ability to accelerate. The wrench indicator on the dash is lit which indicates throttle/transmission failure. The engine was vibrating bad and the engine would not rev up. I roll into a parking lot and shut the engine off. I restarted the engine after a minute and it ran fine. This happens two more times in 30 minutes on my way to the dealer. They knew exactly what the problem was they said it is a very common problem with this car. I was luckily to not get rear ended the 3 times in 30 minutes it lost power. The dealer says it is not covered under warranty. That's stupid that Ford would not cover the cost to fix their mechanical defects, this is a design defect as there are many complaints filed for this defect. This should be part of the powertrain warranty. Looks like no 2013 F-150 is in my future plans since I was going the buy one. Do the right thing Ford.

- Rosharon, TX, USA

problem #131

Aug 182012

Fusion

  • 52,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 75 mph, the vehicle lost power and became inoperable. The failure recurred frequently. The vehicle was taken to the dealer where the contact was awaiting diagnosis of the failure. The manufacturer was notified of the failure who advised the contact to file a safety complaint and offered no further assistance. The VIN was not available. The failure and current mileage was 52,000.

- Santa Clarita, CA, USA

problem #130

Jul 152012

Fusion

  • 19,800 miles
Returning to tn from vacation in fl on 7/15/12. Traveling before birmingham, al - heard a loud boom sound (like a tire blow out), then heard a roar. As we signaled to move from the fast lane to the emergency lane - flames were over the back window of the car. By the time that we reached the emergency lane, the entire car was engulfed in flames both inside and outside. The car was entirely engulfed in flames within 10 to 20 seconds. I had purchased the car from moss motor company in South pittsburgh, tn on 6/4/12. The car had issues within two weeks that required the car to be towed back to the dealer for powertrain issue. Dealer did not share the ticket with me on repairs that were completed two weeks before the car exploded. But they kept the car for over one week to fix the issue that caused it to stop pulling while driving. This was the first long trip that I had taken in the car. My two passengers experienced mild burns but we lost all personal items in the car due to the speed that the car burned. Alabama highway patrol worked the explosion and fire department had to work the fire. State farm assured me that they would investigate the cause of the fire but has just informed me that they did not do a thorough investigation. I have witness names and contact information as well as photographs that they took as the car burned if needed.

- Jasper, TN, USA

problem #129

Aug 012012

Fusion 4-cyl

  • 53,000 miles
My cars transmission shut off, a wrench light came on and I couldn't accelerate. Car started shaking violently. Had to restart it to drive again. Car does it at random. Its my only car and its my life line with out it I cant get to work.

- Lake Worth, FL, USA

problem #128

Aug 132012

Fusion

  • 30,200 miles
This morning I'm in my 2010 Ford Fusion traveling about 50 mph and all of a sudden I start to slow down and I lose ability to accelerate. The wrench indicator on the dash is lit which indicates throttle/transmission failure. I roll into a parking lot and shut the car. Turn it back on after a minute and it runs fine. Later in the day on my way home from work the same thing happens. This seems to be a very common problem and Ford needs to do something. I'm reading this is not covered under warranty. That's doesn't seem very fair since its clear this is something that's happening to lots of owners. It can't be a coincidence and it must be something defective in the build. They can word it however they want but something that causes you to lose "power" I would think is part of the powertrain warranty. Do the right thing Ford..

- Amityville, NY, USA

problem #127

Aug 112012

Fusion 6-cyl

  • 57,000 miles
Driving down the road at 45mph and the car starts vibrating. All of a sudden I lose acceleration while my foot is still on the gas. Luckily I was able to pull over before the car lost momentum and stalled out. The wrench light was on. Had no warning at all. I shut the car off, waited about 2-3 minutes and tried to start it again. It turned over but after it struggled to. The wrench light then went off. This has happened four more times! each with no warning! I have looked on a number of sited that have the same complaint about this. There are hundreds of near crash cases and all with no warning. I love how this website says "your complaint information will be entered into NHTSA-ODI's vehicle owner's complaint database and used with other complaints to determine if a safety-related defect trend exists" after numerous complaints and an obvious faulty part you still haven't seen a trend" are you kidding me"! today I just missed getting into an accident as the car decided to lose acceleration again as I was pulling out to make a turn across 4 lanes. The lanes were clear to go but oncoming traffic was coming. I was lucky that the person saw my flashers and had the room to move over and get out of the way. Apparently Ford wants a lawsuit on their hands because as soon as someone gets into an accident(if they have not already) you better bet they'll go after Ford. Especially since it is apparent that Ford has been made aware of this problem and still will not take responsibility for the fact something is wrong. You better believe that if I get hit because there product was not recalled because of a faulty part I'll be front and center with my lawyer and a news crew.

- Glendale , AZ, USA

problem #126

Aug 102012

Fusion

  • 45,500 miles
Was driving down the highway at 60-65 mph when suddenly car jerked and lost all acceleration power. The rpms were stuck (not going up or down) and car began to slow down. The wrench light came on. I had to pull to the side of the highway to avoid getting hit. Tried putting the car in park and back into drive, but it started shaking, so had to turn off the car, let it sit for a few minutes and re-start the car. It drove normally after re-start, however this was the second occurrence in one week and am now scared to drive it long distances or on the highway. Ford needs to fix this issue before someone gets hurt!

- Waterford, MI, USA

problem #125

Aug 032012

Fusion

  • 56,002 miles
I was driving my wife and newborn child home from the hospital when my car lost all acceleration. It was an unsafe situation and I responded by pulling my vehicle into the breakdown lane. I shut off the engine and started the vehicle and continued to drive. The vehicle lost acceleration 2 more times on my way home. The wrench icon came on when the incidents occurred. I believe it is the throttle body. This is a major safety issue Ford must address. There is no indication that the vehicle is about to lose all acceleration.

- Rehoboth, MA, USA

problem #124

Aug 032012

Fusion 4-cyl

  • 90,000 miles
Moving along at 40mph when car suddenly jerks and loses power. Orange wrench light comes on but my car stalled out in traffic. Turned key off and back on-car started and light was off. A minute down the road and car did same thing again. This continues to happen 5 days later. Very dangerous because car loses throttle power completely. I do not dare go down interstate with this problem.

- Mount Juliet, TN, USA

problem #123

Aug 032012

Fusion 4-cyl

  • 29,400 miles
Transmission slips 4cylinder 6 speed automatic.

- Tewksbury, MA, USA

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