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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
83,741 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion electrical problems

electrical problem

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2010 Ford Fusion Owner Comments (Page 11 of 16)

« Read the previous 20 complaints

problem #107

Nov 192012

Fusion

  • 38,000 miles

A D V E R T I S E M E N T S

Driving 55 mph lost power, car shook violently, wrench light turned on, rolled off country road & turned car off. Restarted & drove home 600 miles without incident. Then on December 3, 2012 (2 weeks later) while driving 60 mph on busy highway at rush hour same thing happened...no power, wrench light, violent shaking. Fortunately, was in a busy downtown area with multiple exit ramps. Was able to "roll" off highway, turn off car & restart. Needed to do this several times. Got to destination ( I was shaking more than car) and same thing happened all the way home. Took to dealer who eventually replaced throttle body& haven't had an incident since. I feel this should be a recall problem after reading all the identical stories & expect my $100 deductible returned as I did have the extended warranty.

- Brunswick, OH, USA

problem #106

Jun 192013

Fusion

  • 115,000 miles
Like many others, I'm experiencing increasingly frequent acceleration failures (no acceleration with visual cue as well as acceleration surges) consistent with (and identified by dealer as) a malfunctioning etb. Additionally, it seems that the throttle body may be affected by both proximity and stress sensors, as the failures (and generally fairly dramatic drops in speed) tend to occur most frequently at high speeds in heavy traffic. Per Ford's response to the safety investigation (inrl-PE13003-57050P), the manufacturer submits that the resulting fmem mode (always the most severe of "good luck with that" in my vehicle's case) allows for safe maneuvering. While this may be true on the test courses in dearborn, I'd gladly volunteer my vehicle to allow my neighbors to re-evaluate this claim in actual lansing traffic.

- Lansing, MI, USA

problem #105

Aug 182011

Fusion

  • 32,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 75 mph, the advance track warning system illuminated followed by every light on the instrument panel illuminating. The speedometer and the air conditioner also failed. The contact stated that he pulled the vehicle over, disconnected the battery to reset the computer and the vehicle functioned properly after the battery was reconnected. The vehicle was taken to the dealer for inspection where they stated that they could not diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.

- New Boston, TX, USA

problem #104

Aug 232013

Fusion

  • 47,600 miles

A D V E R T I S E M E N T S

Basically the car shut down driving down the Pennsylvania turnpike on Friday morning at 65 mph, the car totally shut down. This happened 2 times at 65 mph and one time at about 25 mph while entering the turnpike. I was very lucky that the tractor trailer behind me going about 70 mph, saw something was wrong with my car and had time moved over into the passing or he would have hit my car and killed me. This happen one more time during my morning commute at that speed. I took my car yesterday to the Ford dealer and he repaired the throttle body motor assembly. I have notified Ford customer service case # cas-#[xxx], but I believe this is an immediate life & health safety recall issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Exton, PA, USA

problem #103

Aug 012013

Fusion

  • 102,000 miles
I drive approximately 80 miles per day, 5 days a week. While driving on the highway at normal speeds of 45-60 mph, my Fusion lost all acceleration power. This has happened 3 times in the last week alone. Each time, the wrench warning light appeared on the dashboard so I had to coast to the side of the highway and restart my vehicle before I could return safely to the road. During each incident, I was in several lanes of traffic, and losing all power certainly creates a dangerous environment for me and other drivers around.

- Winder, GA, USA

problem #102

Aug 152013

Fusion

  • miles
My 18 year old son was getting ready to get on the freeway and the vehicle suddenly slowed to 30 mph. We took the vehicle to the dealer and they replaced the throttle body at our expense. This issue is so common that Ford is having a hard time producing enough throttle bodies. The part is on national back order and this particular dealer had a car in the shop that had waited 1 month for this part. This is a serious safety issue. One minute later and my son would have been doing 65mph on the freeway. Imagine if he was in traffic and suddenly could not travel faster than 30 mph. In addition, since this event the Ford sync and bluetooth features no longer work.

- San Diego, CA, USA

problem #101

Aug 082013

Fusion 4-cyl

  • 59,500 miles

A D V E R T I S E M E N T S

My fiance was driving on I-26 to work 40 miles away. The car started jerking and stalling and losing power a semi blew the horn at her and swerved around her. She pulled over on the side of the road and cut the car off. When she started it back up and ran for a few more miles at a reduced speed but it kept doing the same thing. I took it to Ford dealership and they said that it was the throttle body and that they were common for this. Its so common that throttle bodies are on backorder. The only place you can get them is a Ford dealership for around $450 installed. I investigated on the internet and found out that it is a common problem but Ford refuses to do a recall. What is it going to take; for someone to die before they do one. If that semi had not been watching, my fiance may have been the one.

- Newberry, SC, USA

problem #100

Aug 212013

Fusion

  • 99,308 miles
I was driving home from the local store and came up to a light. As I started to turn right and accelerate, the engine suddenly stopped accelerating. The incident occurred at about 1000 RPM's. the "service engine soon" light appeared. I quickly pulled over to the side of the street and turned the car off. I turned the car back on and got no more then 100 yards without the same thing happening again. I repeatedly did this until I managed to get home. A tow truck took it into the dealership and they said the throttle body was bad so they replaced it. I'm thankful this didn't happen when I was turning left with oncoming traffic which could have easily resulted in an accident.

- Midland, MI, USA

problem #99

Aug 222013

Fusion 4-cyl

  • 82,000 miles
I was leaving work driving down columbia pike road in arlington, va. @ 3:30 in the afternoon on August 22, 2013 heading towards interstate 395. I has stopped at an intersection waiting for the light to turn green and my 2010 Ford Fusion began to shake violently, as if it was going to cut off for no apparent reason. I looked at the dash board and saw an illuminated wrench and could not figure out what was happening. The street light turned green and I mashed on the gas pedal and the car did not have any forward motion. The car continued to shake violently, so I immediately turned on my emergency flashers to warn the other cars and for my safety, that I was having a mechanical problem with my car and coasted down the hill looking for a safe location to try and figure out exactly what was wrong with the car. As I coast down the hill, I continued mashing the gas pedal with no results. I pulled over stopped the car and turned the car off for a few minutes trying to figure out my next step. Just by chance I decided to try and restart the car and the car started up with forward motion. If I had been on the interstate 395 near the pentagon, I could have lost my life because of this problem. I called my wife who lives in atlanta and told her what had happened and by chance that evening on the atlanta news other Ford owners were describing this very same issue (throttle body failure) on there Ford vehicles. I am filing a complaint against Ford motors to get this problem fixed at no cost to the Ford owners. We paid our money for a quality product and Ford should stand behind there product and fix it not just run away from the problem.

- Evans, GA, USA

problem #98

Aug 212013

Fusion

  • 55,000 miles
I was driving on the highway at about 65 mph when my vehicle lost power. Pushing the gas did nothing. I had to coast off the side of the road. Restarting my vehicle seemed to resolve the issue. The second incident was in town. I was driving about 35 mph when my vehicle lost power. I pulled off to the side, the vehicle sputtered as if it might die. I turned off the engine and then restarted it. I drove about 1/4 mile to my mechanic who was unable to diagnose the problem with his scanner. He thinks it is the " drive by wire " or a sensor.

- Wheelersburg, OH, USA

problem #97

Aug 122013

Fusion 4-cyl

  • 34,000 miles

A D V E R T I S E M E N T S

My wife and son were in the car and had stopped at a busy 4-way stop intersection. With no prior warning the car started to shake and the check engine light and battery light came on. The power steering was barely working and the car stalled just past the intersection. They were able to restart the car, but the minute the car was put in drive it would start shaking etc.... we had to have the car towed back to van bortel Ford in East rochester NY for repairs. The dealership stated that we needed a new throttle body ($465.34) and a new battery ($123.90) on a 3 year old car. They indicated they new of a possible recall and told us to hang on to our receipt for a refund if the recall happens.

- Penfiled, NY, USA

problem #96

Aug 192013

Fusion 4-cyl

  • 74,201 miles
Throttle stopped working and wrench showed in dash board.

- Clarksville, TN, USA

problem #95

Aug 122013

Fusion 4-cyl

  • 29,710 miles
Driving at 45 mph, car loses power and/or acceleration. Wrench light illuminates and pulled car to side of road and vehicle shakes terribly. Shut car off and waited a couple of minutes and restarted car. Wrench light was not on and car ran fine. This problem has occurred on three more occasion within a week. Dealer could not find any codes but stated it would be a problem with the throttle body, even driving the car by a mechanic with a diagnostic tester, they could not duplicate the problem. This is a serious safety issue that Ford evidently does not want to fix under warranty because their is no code yet. Their are a lot of complaints on this issue on the internet. Ford needs to recall this part.

- Nescopeck, PA, USA

problem #94

Aug 172013

Fusion 6-cyl

  • 39,100 miles
Was driving on the highway at about 65 mph and the car lost all response to the accelerator, pressing on the gas did not accelerate the car. Pulled over to the side and car ran a rough. Turned the car off, waited about a minute and restarted. Car restarted fine and drove fine after that for the rest of the trip. My wife drove the car the next day and had the same thing happen while she was on the highway. She saw the check engine light come on (I don't recall it coming on, but may have just missed it).

- Palo Alto, CA, USA

problem #93

Aug 012013

Fusion

  • 99,000 miles
I was driving on the freeway and the car jerked I tried to give it gas and it wouldn't go anywhere had to pull over on the side of highway and turned the car off and it worked fine I hooked a code scanner and trouble code P2111 popped up throttle body stuck open..

- Dallas, TX, USA

problem #92

Jul 192013

Fusion 4-cyl

  • 88,500 miles
The wrench light comes on and the car loses its acceleration completely. As I pull over the side of the road and brake, the car will start shaking. The only way to fix it is to turn the car off and back on again. The wrench light will disappear after that and it'll start driving normally again. First time this happened I was on the interstate with my three year old in the car with me. One unhappy momma!!!! the code it read P2111 which I have been told it is a defect in the throttle body. Hope they are right.

- Harriman, TN, USA

problem #91

Aug 052013

Fusion

  • 52,000 miles
Driving to work on 8/5/13 at around 40mph when my vehicle starts to automatically slow down and shake. I looked down at the dashboard and noticed a "wrench" was lit up for a warning, but it was not there when I started the car before going to work. I was able to pull over and stop for a few minutes. I started the car again without any problems, and the "wrench" sign was not lit. I was able to make it to work, which was another 5-10 miles away, but I drove around 25mph in case I needed to pull over again. Later that same day, the same exact thing happened while driving on the highway on an incline at a speed of 50mph. I was almost hit from behind because the car stalled immediately without warning and the driver behind me could not tell that my car was slowing down immediately. Luckily I was not hit and I was able to pull over and stopped the car for a few minutes. Again, I re-started the car without the "wrench" sign lighting up. I drove straight to the dealership. They were not able to look at it that day, so I had to leave the car overnight and get a rental. I received a call the next day from the dealership and was told that it was a failure of the electronic throttle body. Total out of pocket cost of almost $690. My vehicle is only a little over 3 years old and only has 52,000 miles on it.

- Sugarland, TX, USA

problem #90

Jul 272013

Fusion 6-cyl

  • 21,000 miles
Driving ~40 mph, took foot off accelerator, wrench indicator light turned on, could no longer accelerate, had to roll onto breakdown lane. Turned engine off, could not start car 1st attempt. Car started on 2nd attempt, and the light went off. Has occurred 4 times now, 3 times at speeds of ~40 mph and one time while slowing down for a traffic light. Very scary for the young drivers in my family.

- Groton, MA, USA

problem #89

Jul 302013

Fusion

  • 52,000 miles
The car lost throttle response while driving on the highway. The car then started idling very rough. Turned the car off then on again and it was fine until I pulled back onto the highway and it lost power again. I turned the car off for approx 30 min. Turned it back on then drove to an auto zone and got a P2111 error code which stated that the throttle body was stuck open or closed. Took it to the dealership the next morning and they stated that it was the throttle body and estimated cost to replace was $400. After researching this appears to be a common problem with the Fusion.

- Noblesville, IN, USA

problem #88

Jul 262013

Fusion

  • 37,100 miles
Multiple incidents have occurred. The vehicle will be cruising at highway speeds, then lose all engine power and the car begins to shake violently. I need to put my hazards on and come to a complete stop wherever I am, including busy traffic. The car continues to shake while shifting into park. After in park, I turn the car off, wait 30 seconds, then start it again. The shaking ceases upon restarting, and will drive fine for 5-10 minutes before repeating the incident over again and losing all engine power. A Ford dealership diagnosed the problem as a failed throttle body. The repair cost over $500.

- Big Rapids, MI, USA

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