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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 10 of 35)

« Read the previous 20 complaints

problem #513

May 052014

Fusion 4-cyl

  • 122,020 miles

A D V E R T I S E M E N T S

While driving on the highway the engine started to shake and shudder and I had to pull over in heavy traffic. Turning the car off, then on again helped for a bit then engine started stumbling again. Diagnostic equipment revealed error code P2111, throttle actuator control system -stuck open. Ford has a customer satisfaction campaign (13N03) for this issue that is not advertised to consumers unless they research this issue. This could have easily caused an accident as the car completely lost power when this event occurred.

- Antioch, TN, USA

problem #512

May 042014

Fusion

  • 72,000 miles
Ford issued an extended warranty for the throttle body for my 2010 Ford Fusion. I received multiple letters in the mail letting me know that my car was receiving this warranty. Yesterday, my car suddenly stopped acceleration and made an extreme jerk multiple times on the freeway- this could have killed myself, my passengers and anyone who may have hit me. Today, I was told that because my vehicle has a salvaged title, Ford would not fix the throttle body component. I am not covered for their stupid extended warranty program. Ford needs a full recall for the throttle body, for people like me who are beyond warranty coverage. They already conned me into an unnecessary $1400 repair before, now I feel that I am only being conned again. Own up to your mistakes Ford! I'm tired of having my safety at risk because of you!

- Chula Vista , CA, USA

problem #511

Apr 092014

Fusion

  • 65,000 miles
The throttle body failed causing the car to lose all power. I made it to the side of the road and turned the car off. Turned the car off and left it off for a few minutes. Turned the car back on and it ran. I took it to a dealer, where Ford refused to fix the issue even though the part is under warranty. Drove the car for three weeks after that when it occurred again while driving. Took the car back to the Ford dealer where once again Ford has refused to fix the issue.

- Columbia, SC, USA

problem #510

Apr 092014

Fusion 4-cyl

  • 64,890 miles

A D V E R T I S E M E N T S

I was no longer able to accelerate. The car was running but while I was driving the car stalled in the middle of the road and as I tried to give the car gas it just increased RPM's but didn't move the car. I pulled off into a parking lot turned the car off and on and it began to run again, but lost all computer information so the mechanic couldn't figure out the problem. It has happened multiple times since then.

- Joplin, MO, USA

problem #509

Aug 242013

Fusion 4-cyl

  • 57,052 miles
My husband was driving on the interstate highway at about 75 mph and the wrench light came on and the car suddenly lost acceleration and would not accelerate with the gas pedal. It shuddered as he drove, and he was only able to drive at a very low speed. He was very worried that he would get hit by other faster cars. He got it towed to the closest Ford dealership, and they replaced the throttle body. We are registering this complaint because we understand that this is a problem with Ford cars generally.

- Ocala, FL, USA

problem #508

Feb 242012

Fusion 4-cyl

  • miles
Approximately two years ago, I was driving down rt 28 in fairfax, va. I was going about 60 mph when my car turned off. No power steering, no brakes, to speed. The car behind me slammed on his brakes and narrowly missed rear ending me. I made it over to the shoulder. I took my car to koons Ford sterling, they told me it was the throttle body. I called Ford motor customer relationship center and told them what happened and also told them that I goggled it and found many other people complaining about the same thing. I was told that Ford had no knowledge of problems with the throttle body. I paid to have the work done. Fast forward...............three weeks ago we received a letter from Ford telling us that the throttle body was now being recalled and if we have already had the work done, we should take the receipt up to the dealership for our refund. Well that was on April 1. still nothing. Each time I call I'm told that it's still under review. Aside from the fact that I probably will never get a refund, I'm wondering how many people died from this. It took Ford 2-3 years to do this recall.

- Great Falls, VA, USA

problem #507

Aug 012012

Fusion

  • 31,000 miles

A D V E R T I S E M E N T S

While driving vehicle, vehicle will suddenly "stall" (engine stays running, but loses all power). Can turn off engine, and restart vehicle and will run. This has occurred multiple times. Previous attempts no "code" has been stored, so dealer would provide no resolution to the issue.

- Fishers, IN, USA

problem #506

Apr 022014

Fusion 6-cyl

  • 76,500 miles
Driving to work car had a thump then loss of power(couldn't accelerate ) and amber wrench light came on. Pulled over to side of highway as quickly and safely as I could. Engine was idling rough. Put in park and turned off car for 2 seconds, and turned back on. Car ran fine, until 3 days later when exact same problem occurred.

- Maple Grove, MN, USA

problem #505

Mar 072013

Fusion 4-cyl

  • 70,500 miles
After driving for ~20 minutes and the engine warming up, the engine will surge when coming to a complete stop after braking. There is also a smell of gas. Immediately after refueling, the engine is difficult to start. Once started it runs rough for a few seconds and wants to lurch away.

- Laurel, MD, USA

problem #504

Apr 042014

Fusion

  • 101,800 miles
Driving highway speed with the cruise control active, on my way to work. Turned off the cruise and the car "bucked." The wrench warning light came on. It would lose RPM and then go back up again. Turned around and went home. I didn't want to be stranded at 4:30 in the morning. Got home, turned the car off, and restarted, and the light was off. Took it to the Ford dealer and they said it's the throttle body. But...my car for some reason isn't covered under the extended warranty. I have a 6 speed manual. It uses the same throttle body as automatic transmission cars. What gives??

- Beaver Dam, WI, USA

problem #503

Mar 192014

Fusion 4-cyl

  • 77,500 miles

A D V E R T I S E M E N T S

While driving the engine just cut out. There was no response from the gas pedal at all. The engine was surging around 10000 RPM, and running very rough. Then the vehicle went in to limp home mode. I was able to shut it down put it in park and restart, but after a while it started all over again. This happened multiple times during the day.

- Painesville, OH, USA

problem #502

Mar 152014

Fusion 6-cyl

  • 34,100 miles
The car went into 'limp' mode, and lost almost all power. The 'check engine' indicator lit up. I was able to coast to the side of the road and restart it w/O incident, after which it ran normally. This is the first time it happened, but an online search revealed that this is not an unknown issue with these models. I was in heavy traffic and fortunate that no accident occurred.

- San Jose, CA, USA

problem #501

Jan 082014

Fusion

  • 80,000 miles
Went to pull onto interstate and when tried to accelerate the vehicle wouldn't speed up. Also the engine RPM's would accelerate and cause hard shifts which has progressively gotten worse, the vehicle doesn't want to start when the fuel level gets low enough to turn the low fuel light on either. All of the above problems have gotten worse over the past month.

- Williamsburg, KY, USA

problem #500

Feb 182014

Fusion

  • 56,000 miles
Driving on highway and the transmission went out of gear, coasted to edge of highway, had power to engine/car though. Second time happen I was stopped dropping off wife and when I started to go, the car started to shake and sputter and the transmission went out of gear again. Had to coast to empty area. Both times, I shut of engine waited 30 seconds/minute and restarted and continued on without problem.

- Howell, MI, USA

problem #499

Jan 242014

Fusion 4-cyl

  • 180,000 miles
In a nut shell the car would not accelerate properly it kept dying out every time I would mash on the accelerator.went to autozone and had a scanner put on the vehicle and a number of codes came back pointing to the throttle accelerator control when looking for the part it came back as the entire throttle body. Then come to find out the part had to be ordered, then it could nto be ordered from any retailer, went to the dealer one day to get the part and it was purchaseable, went back the next day to find it was a recall on that part went to another dealer to have the recall honored and they gave me this spill about the cost of a diagnostic test, saying it had to be done before they could know for sure if it was the throttle body. Then later that day they call back saying it was some kind of air hose that a rat had chewed through. Sounds like a bunch of hoorah to me. Tell me what do you think.

- Mpls, MN, USA

problem #498

Mar 052013

Fusion 4-cyl

  • 65,000 miles
This is in regards to NHTSA action number: PE13003 my Fusion was having stalling problems leaving my neighborhood. It would act as though there wasn't enough fuel but not enough to stall out. The engine would shake like crazy and throw the entire car into a shake that was incredibly strong. I would have to stop, park and shut off the engine to get it to stop. This happened at least twice a week leaving the house in the morning on my way to work. Once it shook so hard I thought it might tear the engine mounts right out of the car. I took the vehicle to mullinax Ford of apopka where they had to replace the throttle body. They claimed it was not under warranty as it isn't a "mechanical" engine part, that it was an electronic component.

- Apopka, FL, USA

problem #497

Dec 272013

Fusion

  • 90,000 miles
Car had a defective throttle body that caused the car to lose power and shake. Wrench light would come on.

- Rolesville, NC, USA

problem #496

Mar 122013

Fusion 4-cyl

  • 70,000 miles
While driving loose power, have to stop and shut off and restart vehicle to get throttle response back. Had to have throttle body replaced. There are several cases of this listed on internet. Should be the same issue as in your investigation PE13003. I would like to be kept informed if this turns into a recall, as I would like Ford to reimburse me for the cost of replacing the throttle body.

- Dagsboro, DE, USA

problem #495

Jan 172014

Fusion 6-cyl

  • 71,126 miles
My 2010 Fusion car had been using quite a bit of gas, the check engine symbol came on, . I took my car to the dealer and was told I needed to replace the evap canister and the purge valve for $800 as I had P0456 code, and a P2169 code and has raw fuel leakage. I researched the internet and came across several complaints as well as a tsb bulletin, that this is a common failure in this year make/model of the car. I think Ford is aware that these components are faulty/defective and do fail and should be held accountable and made to stand behind their product(s). Consumers should not have to pay car payments and make costly repairs on a 3 year old cars. I believe a recall should be made on this car concering this know problematic matter.

- Fayetteville, GA, USA

problem #494

Jan 162014

Fusion

  • 45,000 miles
Car has stalled out before a few times. This time, it chugged with the wrench light on, brown/grey exhaust. Shut it off, tried again. The same. I inched my way over to the side of the street. So glad I was not on the freeway going to work!!!!!!!!!!!!!!!! recall this car so we can get our money back, or give me big discount on new different car/truck. Poor workmanship on this year of vehicle. Car of the year? what a joke.

- Brownstown, MI, USA

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