2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car started to run rough, the engine light went on, there was no response to the gas pedal. I had enough speed to move to the shoulder. I turned off the car and the issue seemed to resolve itself. I happened two more times in the last three miles to my house.
The Fusion will stall at highway speed. When driving the "wrench" light will come on and the gas pedal becomes useless and it is left to coast down the road. The only thing you can do is pull over, if possible and put it in park and shut it off. Then the car shakes like crazy like the engine will explode if you don't shut if off fast enough. There entire time the tachometer is bouncing up and down and gas pedal is useless. Putting it in park does not fix the problem. You have to shut down the car. Once shut off, you can wait a few seconds and restart the car. This will usually start decent but sometimes will be hard to start. Then it will drive normal. This has happened multiple times and 2 X today while on the interstate. There is no chugging or warning, it will just stop letting you use the gas pedal and starts shaking violently. I found out it is a problem with the throttle body. This is expensive to fix and dangerous if you don't as you can not always simply pull to the side and restart your car. Not safe for me or my pregnant wife. Fix the problem Ford.
Owner was driving a 2010 Ford Fusion on a multi-lane highway in stop and go traffic approaching a two lane tunnel on Friday, November 1, 2013. Vehicle was non-responsive when pressuring the accelerator, so had to pull over onto shoulder of highway. Even after turning the car off and then restarting the ignition, car would not move when pressing the accelerator, although it began to shake. The dashboard light displayed as wrench icon, which according to the owner's manual meant a potential transmission problem. Aaa towed car to residential neighborhood. The next morning, Saturday November 2, a third party towing company hired by Ford roadside assistance arrived to tow vehicle to the nearest Ford dealership. The tow truck urged driver to drive the car to dealership, and followed behind. After about 2 miles of driving on residential surface streets, car became nonresponsive to accelerator while driving around 10 mi/hr. The tow truck driver towed the vehicle the remaining distance to Ford dealership in colma, California. After waiting for an hr, dealer mechanic reported that the throttle body needed to be replaced, and advised that the powertrain warranty was inapplicable despite vehicle being within the 5 yr / 60,000 mi window. The Ford dealership performed the repair and collected payment the same day. After returning home with the vehicle, I discovered that pg 19 of the 2010 Ford owner's manual showed that the throttle body was a covered part that Ford should have replaced at no charge as an emissions-related component so long as the vehicle was within 8 yrs / 80,000 mi. Ford customer service agreed that pg 19 showed that this part should have been covered under warranty. However, they advised that their internal Ford computer database indicated that this part was only covered for hybrid vehicles despite the written manual making no such distinction.
Nov 14, 2013 - burleson, tx - power train I had almost the exact same issue as the person who posted on 11/14 from burleson, tx. While driving home from work, the wrench light came on and the car seemed to go into neutral and stopped accelerating. I pressed the gas, but it didn't help. I turned on my flashers and did manage to pull into a nearby hotel parking lot. Shifting it into manual, 2nd gear, as I was doing this seemed to provide a little power. I shut off the car and sat for a couple of minutes. When I restarted the car, it drove like normal, then repeated the issue after I made another stop on the way home about 10 minutes later. I have scheduled it for service for Monday, 11/18 so I don't yet have the dealer diagnosis, but given the number of similar issues I'm seeing on this site, I wanted to get my incident in as well as it appears that this may be a recall issue, so my complaint very much mirrors the one from burleson, tx, where he or she found 10's of thousands of 2010 Ford Fusion owners facing or having faced this same issue.
- Trumbull, CT, USA
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The first time the incident occurred I was riding down the interstate and just out of no where the car cuts off without warning....in the middle of traffic!!! the orange wrench light came on and then the engine light. I was able to get to the side of the road and restart the car. I was able to get a diagnostic test done at oreilys and the code P1121 (or something like that) indicated that the throttle control was stuck open. I was able to drive the car on without incident. It has cut off several times since then without warning, but I continue to drive because this is my only form of transportation. It is totally unpredictable and dangerous!!! after talking to other Ford owners and doing my research online I see this is not an isolated problem. This is unsafe and the part should be recalled!!!! I have continued to drive and make sure that I am very cautious and I try not to go over 60mph, but after it happened again yesterday in a very compromising scenario... I'm going to have to buckle down and get it fixed.$$$$$$$$$$ I will never buy a Ford again!
The contact owns a 2010 Ford Fusion. The contact was driving 35 mph when the vehicle suddenly stalled. The contact placed the vehicle in park and restarted the vehicle after several attempts. The vehicle performed normally once restarted but the failure later recurred. The contact also stated that she had an issue with the vehicle jerking and failing to increase speed despite the accelerator pedal being depressed. The vehicle was taken to an independent mechanic but the failure could not be duplicated. The vehicle was not repaired and the manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.
While driving approximately 45mph the car suddenly started running rough and lost all power. RPM decreased dramatically and the car would not accelerate, however the engine did not stop running. The wrench indicator came on as I managed to safely get to a parking lot. I turned off the engine and waited several minutes. I re-started the engine and drove home with no further incident. Since the incident I took the car into a reputable shop for proper diagnostic which resulted in no indication or failure codes from the tests. There was no forewarning for the failure incident and I will say that I was in a precarious and dangerous traffic condition when the failure occurred. Through further research I found the following: Unfortunately this failure seems to be occurring more frequently and linked to a throttle body problem. The diagnostic codes for this failure apparently get erased when the car engine is cycled off then on, preventing a diagnostic test from capturing the code necessary for analysis (unless a diagnostic is performed while the incident is occurring). If the problem is a faulty throttle body the failure code should be P2111 or P2112. Ford has changed the part number of the throttle body replacement part from the original part causing suspicion to be cast on the original part. This warrants a safety recall due to the nature of the failure and possible injury potential when failure occurs in traffic, but has not been recognized by Ford.....yet.
I was in rush hour traffic (approx 20mph) when out of no where the engine mechanical light came on and the car lost power. I put the car into neutral and tried to move to across three lanes to the emergency lane with no power. I almost got the car to the emergency lane when it stopped. I had to get out on the interstate and push the car to the side of the road. I turned the car off and sat for a few minutes. Then I tried to start the car when it fired right up like there was never an issue. I continued on to work. After leaving work I was driving home at about 70mph and again out of no where the car lost power and I again pulled to the emergency lane, turned the car off and started it again, and continued home. This is a dangerous malfunction that is going to kill someone if it already hasn't.... I almost got hit trying to move my car off the interstate!!!!
Throttle response stopped entirely at an intersection, resulting in a near rear-end collision. Subsequent extreme rough idle, bogged-down engine behavior, and difficulty to start engine. Faulty part is electronic throttle body, per NHTSA action number PE13003.
Transmission fluid leaks seal at left cv joint. I took it to have it serviced due to slipping/ jerking when changing gears. Total of repairs cost me over $500, 4 days later, seal is broken again and needs to be replaced again. Ford needs to recall this vehicle...after seeing hundreds of exact same issue!
This is a complaint for an issue that has an existing preliminary evaluation - NHTSA PE13003. I purchased a 2010 Ford Fusion sel in July 2010. It was purchased new. In may of 2013, while driving on city streets with my 3 year old daughter, my vehicle appeared to stall as I was turning at a traffic light. While the vehicle was still powered, my ability to control the vehicle or accelerate to speeds over 5 mph was instantly removed. I was able to limp to the side of the road and restart the car, which drove normally until the next day when I was driving across town to meet the person providing me a ride to and from the Ford dealership. Over the course of an hour, my vehicle exhibited the same symptoms 4 separate times while trying to get to a Ford dealership. The dealership reported to me the next ay that I would have to have the throttle body replaced, at a cost of $486. None of the cost would be covered under warranty, and that I would be advised to have the work done immediately as the necessary replacement part was in shortage nationwide, and the dealership only had 1 on hand. I had the part replaced, and the vehicle has functioned normally since.
I was driving my fairly new and well taken care of Ford Fusion up a hill with my fiance' and 1 month old baby coming home. The car all of a sudden stalled and cause cars to almost crash into me. I had to hurry pull over and push the car out of traffic. Thank god I was not making a turn through traffic or else a tragedies could have happened. I traded my other Ford for this new one thinking it was safer choice. The engine tool came on then went off as I shut the car off. Today I was driving again on 11/4/13 and I was going through the green light and boom car stalled again!! this time traffic rushing to me on the side where they can't see my hazards on. Again with my baby in the car!!! I had to run out to stop traffic. Please NHTSA have Ford fix this asap or many people may be at risk of serious injury or death!!! they are putting babies at risk too!!!
The throttle body on my 2010 Ford Fusion SE failed. My car lost power and stalled out four times while driving in traffic. I have replaced the part and would certainly like to see Ford recall this part.
Accelerating from a complete stop at a stop light and the car started to shake violently and the wrench light came on, no acceleration occurred. Turned the car off and on again and everything was fine except for the occasional jerky acceleration now. Identified as probably the throttle body.
On a highway I started from a stop and my 2010 Ford Fusion moved forward and then dropped into idle with no response to the accelerator and I was forced to pull drift off the highway into the nearest parking lot. I called the dealer and moved slowly to the dealer for an assessed faulty original electronic throttle assembly requiring replacement for $629 with a backlog of 9000 of those parts in the Ford supply system.
While traveling on the interstate at 70 miles per hour the car suddenly lost power. The wrench icon illuminated and the transmission felt as if it had disengaged from the engine. There was no throttle response. I was able to pull over to the side of the road without incident. I shut off the ignition. After about 3 minutes I restarted the engine. The wrench icon disappeared. The engine and transmission performed normally after that.
Was driving through a subdivision when car started to jerk and stall out. Was able to pull to the side, restart vehicle and return to the road. This has since happened 3 times within the past week, once upon a 4 lane boulevard. I believe Ford Motor Co. Is aware of this issue yet has done nothing to recall and repair the part. I do not feel safe in this car as no warning is given that it is going to die. It just dies and lord help you! I plan to have it towed to the dealership tomorrow and trade it in on a Chrysler product.
My 2010 Ford Fusion *just* turned 30K miles;the basic warranty ended 7/31/13. On 10/13 driving 60 mph on I-95 in the middle lane in heavy traffic the car suddenly stalled-no engine power/response when I pressed on the accelerator. A wrench light was lit on my dash. With no engine power to quickly pull over, I was afraid of being hit & barely coasted over 3 lanes to the breakdown lane. I came to a complete stop & it started bucking.I realized the car had not stalled--it had lost engine power. I put it in park, turned the ignition off & on to start the car. It started fine, idled fine, no wrench light lit; I eased my way back into traffic. Almost immediately the same thing happened: The car seemed to stall-lost all ability to accelerate.the wrench light was lit; this time the engine light was lit.fortunately, I was in the right-hand lane & could coast into the breakdown lane; the car started bucking again. I again put the car in park, turned the ignition completely off & on again to start the car. Again, the car seemed to run fine, the wrench light went out, & the engine light stayed lit. I gingerly reentered traffic & drove home slowly in the right-hand lane.my mechanic retrieved a service code of P2111 which is the throttle body assembly. I researched-this is known problem, there have been many complaints, there is a tsb, & there has been communication between NHTSA & Ford Motor Company. I called my dealer, explained, gave them the code, told them what I found & that it should fall under the emissions defect warranty (it is technically an emissions defect), it is a known issue and since my car was barely out of the bumper-to-bumper warranty & only has 30,000 miles on it, it was a goodwill matter.fearful of breaking down again I had the car towed ~30 miles to the dealer.they said it was the throttle body assembly & it was not covered by warranty. The repair cost would be $420.58!!
A D V E R T I S E M E N T S
- Ladue, MO, USA