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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 29 of 35)

« Read the previous 20 complaints

problem #133

May 182013

Fusion

  • 67,000 miles

A D V E R T I S E M E N T S

When driving my car on the interstate, it would shake really bad anytime we got above 60 mphs. At 65, it would shut off. The engine was still running the rpms would not go above 1000. We could put the car in neutral and restart the car - no go. To get driving again, we had to stop the car completely. Wait 5 minutes. And start again. This happened 5 times. The Ford dealer found a problem with the electronic throttle body and is replacing it. The car is out of warranty though...

- Brunswick, GA, USA

problem #132

May 132013

Fusion 4-cyl

  • 59,993 miles
On May 13, 2013, at approximatley 8:30am, on I-40 westbound at 70mph the engine suddenly completly lost power/thrust and the "wrench" light (throttle body indicator). All electrical components were still on, but the gas pedal would not respond. The engine was sputtering and seemed to be "choking". I put on the hazard indicators, pulled over to the side of the road and immediately turned the car off. I checked my owners manual and it stated that if the light remained on I had an issue with the throttle body. I turned the car on and the light did not come on or demonstrate any indication of trouble, so I continued driving to my destination. Upon reaching my destination, I contacted the local dealership in the area, explained what happened and dropped it off for them to diagnose. After leaving it with the dealership for two days, the dealership could not replicate the problem but stated that it was the throttle body and that specific part was back-ordered unti June. With no options available, I paid the diagnostic fee of $130.71 and decided to try to drive it home. On May 16th, 2013, at approximately 10:30am, on I-81 southbound at 70mph the same exact issue occured again. I put on the hazard indicators, pulled over to the side of the road and immediately turned the car off. This time when I turned the car back on, the "engine" light came on (no "wrench" light). Leaving the car running, I checked my owners manual and it stated to drive it to the closes dealership. Upon reaching the dealership, I explained the repeated trouble I had had, what the previous delaership had stated and that the car was still running so they could diagnise it without having to replicate the problem. The dagnostic indicated code P2111 (throttle body stuck open-replace throttle body). They installed it, I paid the total service fee of $381.91 and drove the rest of the way home.

- Nashville, TN, USA

problem #131

Apr 122013

Fusion

  • 48,000 miles
This has happened several times. As I am driving down the road both accelerating or at a constant speed, the wrench light will come on and the vehicle with no longer have throttle abilities. I have to pull off to the shoulder of the road because nothing works. As the vehicle stops and I shift into neutral, the vehicle shakes excessively. I shut the vehicle off, wait a minute, turn it back on and the wrench is gone and the vehicle runs properly until the next occurrence. Ford has been notified about this for years and refuses to put out a recall on the throttle body which is the problem.

- Rockford, MI, USA

problem #130

Apr 172012

Fusion 4-cyl

  • 44,655 miles

A D V E R T I S E M E N T S

Vehicle was travelling approximately 20-25 mph when power was abruptly reduced and the engine went into a rough idle. The wrench light on the dash illuminated. There was no response from the accelerator pedal. Power steering and power brakes were not affected. I pulled over to the side of the road and turned off the engine. Upon restarting, the car ran fine and I proceeded home without incident. The next morning, the car started fine, but a half mile later the car's power was again reduced with a rough idle. The wrench light illuminated again. I stopped safely and turned off the engine. I restarted the car several times; each time power was reduced and the car was shaking and shuddering. I limped back home and called a tow company to tow the car to the dealer. The diagnosis was a failed throttle body. Dealership replaced throttle body.

- Bonaire, GA, USA

problem #129

May 082013

Fusion 6-cyl

  • 61,400 miles
Traveling approximately 70-75 mph on us highway vehicle lost power and entered into a limited power "limp home" mode, dropping engine to idle speed and causing a wrench light to activate on the dash and activation of "check engine" light. Vehicle losing power nearly resulted in motor vehicle collision with other vehicles. After moving to shoulder of roadway and shutting off vehicle and turning it back on the problem corrected for approximately 2 miles where issue occurred again, this time at speeds approximately 60 mph. After shutting off and powering back on vehicle the problem again corrected for less than a mile. Vehicle continued same problem after shutdown another 8 times within 5 miles. Only roadside correction to issue was to remove negative battery cable to reset computer. After completing this task vehicle would run normally for approximately 10 miles where issue would return. Vehicle was taken to shop where a diagnostic computer showed codes of P2112 and P2111, throttle actuator stuck open and throttle actuator stuck closed. Required repair appears to be complete removal and replacement of electronic throttle body assembly.

- Sedalia, MO, USA

problem #128

Apr 302013

Fusion 6-cyl

  • 500,000 miles
First incident happed as I was leaving my sub-division, I slowed down to make turn and the car lost power, no acceleration. I pulled over to the side of the road turn the ignition off and restarted car and went on my way with no further issues. Second time it happen I was taking the car to the Ford dealership to see if there was an issue with my car and why is was losing power. I started to pull away from light and the car jurked then lost power. I had to turn off car and restart the engine. Ford dealership replace throttle body assembly said that was the issue.

- Canton, MI, USA

problem #127

May 052013

Fusion 6-cyl

  • 60,700 miles

A D V E R T I S E M E N T S

I was traveling at 65mph down the freeway when there was a sudden jolt and the accelerator pedal stopped responding and the engine idled at 500-600 RPM. The engine and wrench lights came on. I slowly pulled over to the side of the road. The car was shaking badly. I turned the car off and restarted again and the problem went away. I took off but in less than 2 minutes it happened again. I had to tow the car to the dealer. Turns out it's the electronic throttle body (part# ds7Z9E926A) and they charged me $380 to replace it. This is a known issue with this make and model vehicle. I'm surprised Ford issued a recall on "suspected" faulty wheel studs but not an issue as big as throttle body with numerous complaints. This is a very dangerous problem especially if it happens in heavy traffic or in the middle of an intersection.

- Canoga Park, CA, USA

problem #126

May 052013

Fusion

  • 68,000 miles
Driving at low speed on residential street. Engine stuttered, wrench light illuminated and throttle response became nonexistent. Error code shown was for stuck open/ closed throttle body.

- Knoxville, TN, USA

problem #125

May 032013

Fusion 6-cyl

  • 34,000 miles
Vehicle seemed to stall, wrench warning light came on and then went off, shut off vehicle and restarted. Could not get vehicle up to speed, seeming to stall again. Called tow truck.

- Downingtown, PA, USA

problem #124

Nov 062012

Fusion 4-cyl

  • 25,000 miles
I was traveling down the freeway at approx 70 mph and there was a sudden shuttering of the engine/car and loss of power. The"wrench" light turned on. I seemed as though the engine was still on but when I pushed on the accelerator nothing happened. This happened in the middle of a 4 lane freeway. Thank god I was traveling down hill so I was able to get over to the shoulder. I turned the car off, waited a moment and tried to restart. It started back up and drove for another month or two when it did the exact same thing. Seems like this is happening to quite a few people who own Ford Fusion. I've taken it in and it is the throttle body, same as many other peoples complaints with the exact same story. Very dangerous problem.

- La Mesa, CA, USA

problem #123

Apr 302013

Fusion 4-cyl

  • 38,000 miles

A D V E R T I S E M E N T S

The first incident occurred a few months ago. As I was accelerating from a stopped position at a stop light, the car's engine seemed to lose power and wrench light came on. I rolled to a stop at the corner of the intersection, and put the vehicle in park. In park, the engine began to shake so, I turned the vehicle off. After a minute I turned the vehicle back on, the car seemed to run fine afterwards with no check engine light. Yesterday (4/30/13), the car stalled again. This time I was going 40 mph and had to pull promptly to shoulder to avoid being hit by the unsuspecting driver behind me. I turned off the engine and restarted the car. I was able to go a few feet before the car stalled again. This time the check engine light came on, and I was unable to operate the vehicle above 900 rpms. I had the car towed to a Ford dealership who said I needed a new throttle body assembly. The car had around 38,000 miles at the time of incident. Upon research, I discovered this is a know problem, and Ford has yet to issue a recall to prevent future crashes and injury. Something needs to be done!!

- Thibodaux , LA, USA

problem #122

Apr 302013

Fusion 4-cyl

  • 45,450 miles
Advisory mechanical wrench lit up on dash - loss all acceleration power. Had to coast off side of road and place transmission in park - and turn off low idle engine. This occurred 3 X's all similar this same day. Prior, had complained to auto dealership about 1st couple incidents (approx) 4 other times; they indicated they found no issue. I will have codes read 1st thing in the morning, by autozone looking for P2111 and P2112 - then take it to the dealership. This is very unsafe - and now I am worried to have my wife drive alone with this vehicle. Its our only car.

- Florissant, MO, USA

problem #121

Apr 262013

Fusion 4-cyl

  • 57,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle stalled without warning while driving at 65 mph. The wrench light illuminated after the failure occurred. The contact was able to coast to the shoulder. The vehicle was towed to the dealer where the failure could not be diagnosed but the dealer found transmission fluid had leaked at the driver front tire area and also stated that the throttle body needed to be replaced. The dealer replaced the transmission and the brake fluid but the failure was not corrected. The contact also wanted to state that the vehicle was taken to the dealer numerous times for unknown electrical failures. The vehicle was not repaired. The failure and current mileage was vehicle 57,000. Updated 08/27/13 the consumer stated while driving, the vehicle lost power to the wheels and the ability to steer became very difficult. The accelerator pedal became unresponsive. She was able to get to vehicle over to the side of the road, after she pulled over, the vehicle began to shake before she turned the engine off. Also, the wrench indicator light illuminated.

- Erie , PA, USA

problem #120

Apr 122013

Fusion 4-cyl

  • 26,353 miles
I was driving down the road, when suddenly my car began to shake. I noticed the wrench light came on before the car came to a complete stop in the middle of the road. I then had my vehicle towed to the dealership to be evaluated. They said they couldn't find anything wrong, because the wrench light was out. I thought that was very strange because a car just doesn't stop and loose power for no reason. I took their word for it and continued to drive the vehicle. On April 19, 2013, I was driving to work when my car began to shake, this time the wrench light and the engine light came on before my vehicle came to an abrupt stop. Unlike the first incident, I was almost in a terrible accident. The cars behind me had to swerve to avoid hitting each other including the back of my car. I was furious because I felt the Ford service department put my life in danger by not looking into the problem from the first incident. I had my car towed a second time, this time they diagnosed the problem as a defected throttle body. They explained they cant diagnose a problem without a code, even though I told them about the wrench light and the power loss of my vehicle. I hope Ford take care of the throttle body issue before someone is seriously injured. My safety was in danger because of this malfunction.

- North Randall, OH, USA

problem #119

Sep 152010

Fusion

  • 30,000 miles
My Fusion has multiple issues. The first being a stalling issue when sitting at a stop, when you press the accelerator the car just dies. It has done this to me multiple times the latest being with my wife who now refuses to drive the car. It doesn't post a code and starts right up; with no code the Ford says they cannot help. The second issue is terrible shifting and very slow response to throttle movements. The shift from 1st gear to 2nd has been very bad; Ford has flashed the computer multiple times which did nothing. Ford says without a code they are not able to help. This has been an issue with the car from day 1. third issue is when you are accelerating and have to hit the brakes, when you get back on the gas the car acts as if the motor was turned off. You have to push the accelerator to the floor to get it to respond. I have almost been hit multiple times due to this issue. Again no code so Ford says they cannot do anything.

- Ayer, MA, USA

problem #118

Apr 072013

Fusion

  • 43,000 miles
The contact owns a 2010 Ford Fusion. The contact stated while driving 60 mph, the vehicle stalled. After the vehicle sat for a considerable amount of time it was restarted and operated as designed. The vehicle was taken to a dealer for diagnosis but no cause for failure was found. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The VIN was unavailable. The failure and current mileage was 43,000.

- Humboldt, TN, USA

problem #117

Jun 222012

Fusion 4-cyl

  • miles
Driving at 70 mph and car lost power.

- Bassfield, MS, USA

problem #116

Apr 012010

Fusion

  • miles
This problem has happened multiple times. When I hit the gas after slowing down, the vehicle will not move. I will have to jam down on the gas pedal before it does anything. At that point, the RPM's fly up and the car will finally start moving. It is inevitable that this will cause me to get into a car accident and even possibly killed one day. There have been several times where I have been just shy of getting slammed into by oncoming traffic as I turn in from of them cause my vehicle is not moving. Also there have been three instances in which the car will totally stop moving. The car is on, but it will not go. I will hit the gas and nothing happens. I have to shut the car completely off and then back on again in order to get it to move. I have complained to the dealership several times about problems with my vehicle and nothing ever gets done.this is extremely dangerous and I fear for my life cause of this problem that continues to go unheeded by the dealership.

- St. Clair Shores, MI, USA

problem #115

Apr 052013

Fusion 4-cyl

  • 36,700 miles
I was driving the car on the highway, and the car engine died. I was in the middle lane and had to coast to the right shoulder in heavy traffic. I took my car to my mechanic since the car was no longer under warranty. He cleaned the injectors and throttle body. It appeared to fix the car. However, a few days later the car died again, but this time I was on a tollway in heavy traffic going 70 mph. I had to clear one lane of traffic to make it to the shoulder without power. I had to be towed immediately by the tollway authorities, because it is dangerous being stalled on the shoulder. My mechanic now tells me that the throttle body needs to be replaced. This is apparently a very common problem with this Ford.

- Missouri City , TX, USA

problem #114

Sep 152012

Fusion

  • 62,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 70 mph, the vehicle decelerated independently. The vehicle was taken to the dealer twice for diagnosis of the failure. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 62,000.

- Battle Creek, MI, USA

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