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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 32 of 35)

« Read the previous 20 complaints

problem #73

Dec 052012

Fusion 4-cyl

  • 43,400 miles

A D V E R T I S E M E N T S

Vehicle would lose all response to the accelerator pedal. It would happen at any time without warning, but first happened after speeding up after going over a speed bump. The next day it happened 3 times. On that last day, the day of the appointment at the dealership, it happened 4 times. The vehicle would not react to the input from the accelerator pedal. You would have to pull over, assuming there was a safe place to pull over, and shut the car off in park then restart it. Everything would be normal until it acted up again, anywhere from 1 mile to 5 miles later. Obvious safety issue, you can't power the vehicle to get out of the way of oncoming traffic it were to happen on a turn or merging on a freeway. A wreck could very easily have happened from this failure. It ended up being a bad electronic throttle body. This was not covered under the powertrain warranty and the total cost to replace was $352.40.

- Statesboro, GA, USA

problem #72

Nov 282012

Fusion 6-cyl

  • 46,583 miles
Ford Fusion 2012 3.0L V6 sel goes into "limp-mode" without warning at highway speeds. A slight shudder immediately before tripping the "limp-mode" where the accelerator becomes disabled. No or minimal power is available to pull out of traffic safely. Wrench light comes on, however, the engine is still running. Once the car turned off and restarted, the car runs normally until the symptom happens again. No other symptoms are present prior to going into "limp-mode". brought the car to a mechanic and they could not find any saved engine codes and could not reproduce the problem. No work was done to correct the problem due to no evidence of it in the computer. Has happened three times at highway speeds, without any warning, and creates a hazardous driving experience.

- Santa Monica, CA, USA

problem #71

Sep 302011

Fusion 4-cyl

  • 39,000 miles
While driving the car to get on freeway it boggled down like it was going to turn off and check engine light turned on and wrench symbol so pulled to the side and car was shaking as if it had no gas so turned off for 3 min and turned back on and drove not even a mile down the road and it did the same thing so turned off and on again and it ran as if was fine not even a month later started doing the same thing once you drive and it starts to accelerate it boggles down and lights come on. Got it checked and was told it was the throttle body which is happening in a lot of Ford Fusion 2010 cars.

- Slaton, TX, USA

problem #70

Nov 222012

Fusion 6-cyl

  • 42,630 miles

A D V E R T I S E M E N T S

We were driving back from shopping, had the cruise set at 65 mph. The car lost power and would not accelerate. I looked down at the dash and notice the wrench light had come on. We pulled off the road and I notice that the vehicle was running rough and still would not accelerate even after putting the car in park. We were contemplating who we could call at such a late hour. I decided to turn the car off and see if would restart, it in fact did and the engine seem to be running normally. We continued to our destination with out further incident. The car has remained in the driveway since the incident. This is the first problem we have had with this vehicle, we bought it used in February of this year. It had 29,700 miles on it and had no issues reported to car fax. It was a one owner vehicle and that was a rental car from initial sale of car in Hawaii.

- Bertram, TX, USA

problem #69

Aug 122012

Fusion 6-cyl

  • 55,033 miles
Tell us what happened: My husband and I had purchased a 2010 Ford Fusion in July 2012. About 20 some days after purchase. I got into the car and started the car trying to go up my driveway and the car lost all acceleration and the wrench light came on. I called the dealership explained what happened they picked the car up and gave us a loaner to drive. The dealership replaced the throttle body. Around August of 2012 my husband, my grandson and I were driving and went to make a turn onto the highway and without warning the car lost all acceleration again placing my family in a dangerous safety situation. We called the dealership and told them what happened and they picked up the car again. This time they mentioned there was issue with wiring and the PCV valve which also dealt with the throttle body was replaced and assured me the problem was fixed. Last week my husband was driving the car on a highway and proceeded to pass an eighteen wheeler when out of nowhere the car lost all acceleration, the check engine light came on for about 15 or 20 seconds and thankfully went back into gear. My husband was going over 70 miles an hour and lost all acceleration without warning! this is an extremely dangerous safety concern. This now would be the second time it placed our lives in danger. We no longer have the car but I fear that someone else will buy this car and something worse could happen the throttle body in this car was replaced three times. Once through the manufacture, car fax reported it replaced, and once when I purchased the car. Something needs to be done to ensure the safety of these vehicles very soon before someone gets seriously injured or killed. My concern is it is very likely this car will be sold again to someone else since we took it back to the dealership where we purchased it from without having this issue fixed.

- Garner, NC, USA

problem #68

Sep 122012

Fusion

  • 65,500 miles
Driving down the road my car started shaking really bad and had no power pushing on the gas and would do nothing I had no where to pull off finally coasted to a drive and shut it off and started back up and it ran find for about a month then as I was going across the highway I gave it gas and it would do nothing and I nearly got hit by a semi truck. There's a lot of people having the same trouble and Ford won't put a recall on it. Someone is going to get killed. I'm currently trying to get them to fix it after my warranty just ran out. Thank you for your time this is a serious issue and hope Ford resolves this issue.

- Harrodsburg, KY, USA

problem #67

Nov 082012

Fusion

  • 74,500 miles

A D V E R T I S E M E N T S

2010 Ford Fusion on Nov 8 2012 driving approximately 67 miles per hour with cruise control on and set, vehicle suddenly lost all engine power. Repair light (lighted wrench) came on, cruise control went from green to amber. Engine remained on but accelerator no longer worked. When accelerator depressed, engine did not respond. Vehicle coasted to a stop. Brakes, steering, and lights still worked. Once stopped, shifted to park and depressed the accelerator and still no response from the engine. Turned car off. Restarted car. Restart took a few extra seconds but did start. Car operation returned to normal. Cruise control worked. No further issues. Weather was clear, no rain or wind, road was smooth.

- Belleville, MI, USA

problem #66

Nov 072012

Fusion 6-cyl

  • 111,380 miles
While starting a left turn into an intersection car lost ability to go more than 2-5 mph. After managing to coast down small hill. Car had to be turned off and started again. Did similar loss speed, twice in same day. Suspected part that needs to be replaced is on back order!!!!

- Chico, CA, USA

problem #65

Oct 292012

Fusion 4-cyl

  • 106,000 miles
Each time (8 times) traveling at 40-67 mph and with traffic around and wrench light comes on along with check engine light; car then loses speed rapidly to only a few miles per hour. Barely able to pull over before completely stopping. Been in shop twice and both times, codes do not show anything nor have they seen the warning light and it happen to them after driving it for a total of 150 miles testing it. After each time it happens able to sit for 10-15 minutes and it start back up and run. Very concerned for my family's safety as we have had several near miss accidents due to the car drastically dropping speed (out of our control) with each occurrence. After research on internet reading several stories of exact scenario (blaming throttle body)and Ford has done nothing about it. Please please please recall the parts and prevent a bad accident happening.

- Duncanville, TX, USA

problem #64

Oct 302012

Fusion 4-cyl

  • 42,135 miles
The car would not accelerate. It did not lose its braking or steering, but we had no choice but to pull over. Updated 11/07/12 updated 11/15/12

- Fitzgerald, GA, USA

problem #63

Oct 022012

Fusion

  • 45,000 miles

A D V E R T I S E M E N T S

This is the second time car lost power and the wrench light came on also shuddered pull to the side of the road and restarted the car. Fault cleared after this.

- Bushnell, IL, USA

problem #62

Oct 022012

Fusion 6-cyl

  • 55,000 miles
While driving my 2010 3.0 Ford Fusion on secondary roads, the car suddenly lost power. After 5 minutes, it could be restarted and driven but after approximately 30 seconds, it would lose power again and coast to a stop. It stranded my wife and daughter until towed to a dealer. The dealer diagnosed a bad throttle body, and charged approximately $700 to replace the part and perform a recommended fuel system cleaning. Repeated email to Ford customer service resulted in a denial of responsibility because they were under no warranty or recall obligation. I spoke with a service writer who told me that this problem appeared to be consistent for Fusion.

- Warren, MI, USA

problem #61

Oct 042012

Fusion 4-cyl

  • 89,000 miles
At 11:45 pm, I was traveling West on I-64, at 68 mph, when my car quickly decelerated. Despite my applying more gas, my car continued to lose power rapidly and began shuddering. It was then that the "wrench" warning light came on. I immediately pulled over to the side of the road, turned my vehicle off and put my hazard lights on. I waited for a 5 minutes before starting the car again. The car started roughly but did not have any power and could/would not accelerate. It was at this time that both the wrench and engine warning lights came on. Again I turned off the car and waited. After another 10-15 minutes, I turned the car on again. This time it started without incident. The wrench warning light did not come back on but the engine light remained on. I kept my hazard lights on and remained in the breakdown lane while I drove approximately 5 miles to the closest exit off the interstate where I promptly parked my car.

- Sandy Hook, VA, USA

problem #60

Sep 252012

Fusion 4-cyl

  • 27,150 miles
I pulled out of my works parking lot and got 50 ft. Car began to slow down, shake/ vibrate violently, and emergency wrench lite lit up. While driving and while in park, it shook. I went to pull off to the side of the rode safely. Thank good ness I was on a downhill and could coast to a side road (but still not safe where I was). Once I was pulled off major road, I put the car in park. I turned the car off and was too afraid to do anything else. I called for a tow. 24 hours later, I was told my car's computer code said it had a bad throttle body. It was replaced with a brand new, revised throttle body - under warranty which ends in 37 days. It happens to many Ford Fusion. It's time for Ford to own up and send out the recall notices before someone gets hurt/killed.

- Hamilton, NJ, USA

problem #59

Sep 192012

Fusion

  • 47,000 miles
I was driving my 2010 Fusion down the highway when the car began to lose power and the check engine light came on. The RPM's increased when I pressed the gas pedal, but the car continued to slow down. Luckily, I was able to pull over to the shoulder. After shutting the car off and waiting a minute, I was able to restart and continue with no issues. It happened again 2 days later. After running a google search, I found that there are plenty of other Fusion owners with the same issue. I hope Ford is able to rectify this issue before someone gets hurt.

- Alpharetta, GA, USA

problem #58

Sep 162012

Fusion 6-cyl

  • 36,604 miles
The car basically stalled without turning off. The "wrench" light turned on and the car lost all power and the accelerator was unresponsive. The car would only go 2 mph. Once stopped and placed in park, the car idled very rough. Then turned off the car. When re-starting the car it started poorly, but once started the wrench light was off. The car then drove normally. This happened 3X that day. I am lucky I did not get into an accident when I lost all power and had to pull over. Ford will not fix it citing they cannot see the code. I am afraid to drive this car for fear of an accident.

- Schenectady, NY, USA

problem #57

Sep 082012

Fusion 4-cyl

  • 32,200 miles
We were traveling on busy I-80 at approximately 70 M.P.H. due to busy vehicular traffic on the interstate hi-way, I was not using the cruise-control. When we experienced the incident, I had pressed on the gas pedal to maintain speed on an uphill section. On the uphill section, I noticed the vehicle did not accelerate and the instrument panel warning lights started flashing. Even with heavy traffic, I was able to negotiate maneuvering the vehicle to the shoulder. As I was coasting on the shoulder, I shifted the transmission to neutral and tried to start the engine (ev system did not respond either) with no avail. After coming to a complete stop, I shifted the transmission to park, turned-off the climate control system and the and radio. I removed the ignition key and re-installed it and proceeded to start the vehicle, the propulsion system (ev mode) responded. We accelerated on the shoulder in ev mode and we reached speed the gas engine responded and we were back on I-80 and traveling with the traffic flow. This is first time this has occurred with us but researching this phenoma, this event has happened with other Ford Fusion hybrid owners. We are concerned the propulsion system may shut-down in an unsafe environment and create a dangerous situation!

- Des Moines, IA, USA

problem #56

Jul 192012

Fusion

  • 45,000 miles
While driving down the road, my engine lost power. Rpms went down, and the accelerator was not responsive. I pulled the car to the side of the road, and put it in park. The engine idled very roughly. I shut off the car, waited 5 seconds and attempted to restart. The engine did restart after some effort by the starter. I drove down the road, and the car behaved normally. This seemingly isolated incident increased in frequency in the following weeks. Sometimes up to 5 times a day. I took my car to an authorized Ford dealer, and the problem was diagnosed as a faulty throttle body. Cost of replacement is $355. I researched the problem online and noticed that the problem seems to be fairly common among 2010 Ford Fusion owners. The online complaints about Fusion throttle body problems were exactly the same as the symptoms I experienced. The danger lies in the fact that the car basically stalls without warning and must be restarted before normal driving can resume. I have experienced this problem at both highway and city speeds. A stalled engine in the wrong place at the wrong time (middle of an intersection, freeway, while passing, etc.) could have disastrous effects.

- North Manchester, IN, USA

problem #55

Sep 102012

Fusion 4-cyl

  • 45,000 miles
Was driving in morning traffic on the highway and the car lurched and stalled. Car was dead and accelerator would not work. I was able to coast to the shoulder.

- Cypress, TX, USA

problem #54

Sep 012012

Fusion 4-cyl

  • 66,500 miles
While driving my car on the expressway the wrench light turned on followed by the check engine light. The car started reducing speed even though I was pressing the gas. I pulled over to the side and the car started shaking. I had an obd II machine in my car at the time and ran a diagnostic. Check engine code P2111 came up. After researching the code it says it has to do with the throttle body. I also noticed that there are so many discussion forums out there with people who are having the same issue.

- Chicago, IL, USA

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