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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 35 of 40)

« Read the previous 20 complaints

problem #105

Dec 242012

Fusion

  • 53,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving 65 mph, the vehicle independently decelerated to 2 mph. The contact had to shut off and restart the engine in order for the vehicle to become responsive to acceleration attempts. The range warning light was illuminated after the failure occurred. The dealer performed a diagnostic, but was unable to locate a failure code. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 53,000. The VIN was not available.

- Cook , MN, USA

problem #104

Jan 062013

Fusion 4-cyl

  • 23,000 miles
While driving in the middle lane on the interstate at 70 mph, vehicle suddenly lost acceleration, tachometer started going up and down, and car became unresponsive. Was able to get car over to shoulder. Turned car off, attempted to drive again and immediately started the same problem. I had to get the car towed. This could have caused a serious accident if I was not able to change lanes as quickly as I did. Was told by dealer the throttle drive body needed to be replaced. The car has only 23000 miles.

- Tampa, FL, USA

problem #103

Dec 202012

Fusion

  • 49,502 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 35 mph, the throttle failed. The contact merged to the shoulder, powered off and restarted the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician advised that there were no failures however, the failure recurred on several occasions. The vehicle was taken back to the dealer and the electronic throttle body was replaced. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was repaired. The approximate failure and current mileage was 49,502.

- Yakima, WA, USA

problem #102

Nov 062012

Fusion

  • 59,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact was driving approximately 65 mph when the vehicle suddenly stalled. The contact merged to the shoulder and was able to restart the vehicle. The failure recurred three additional times intermittently. The vehicle was taken to the dealer for diagnostic testing and technician advised that the throttle body would have to be replaced. The vehicle was repaired. The approximate failure mileage was 59,000. Updated 02/11/14

- Bahama, NC, USA

problem #101

Sep 272012

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to enter a parking space with the brakes depressed, the vehicle suddenly accelerated, jumped a curb and crashed into a store window. The contact sustained bruises to the body. A police report was filed. The vehicle was towed to the dealer where the vehicle was inspected for surge acceleration. It was concluded that the failure was not caused by a manufacturing defect. The vehicle was not repaired. The approximate failure and current mileage was not available.

- Highland Beach, FL, USA

problem #100

Dec 102012

Fusion 6-cyl

  • 33,864 miles
I was driving down a local road at the limit when the wrench light warning indicator came on, after the indicator was on there was not throttle response, engine was still running and yet no power going to the wheels. I was able to roll over to the side of the road and put on hazard warning lights, car while at idle was jerking and bucking. I then limped the vehicle to a parking lot, placed it in drive and filmed the issue with a cell phone in a parking lot and narrated as to what was happening. Once the vehicle was shut down and then restarted the light went out and the problem did not persist. I took it to the dealership and no codes showed up in a diagnostic and the dealership "could not reproduce the problem" but suspected it was the throttle body controller as this was a common occurrence.

- Norfolk, AA, USA

problem #99

Nov 292012

Fusion

  • 54,000 miles

A D V E R T I S E M E N T S

I was driving at 40mph on a busy main road I pulled into the turning lane when the light turned green my car would not accelerate. I was almost hit from behind due to the car not accelerating this has consistently happened at least 8-9 times in a 4 day period.

- Tucson, AZ, USA

problem #98

Nov 182012

Fusion

  • miles
This is the second time in a month that we have had to have the throttle body repaired. The first time, there were error codes that could be used to correct the problem but in less than a month the same problem occurred and this time the entire throttle body has to be replaced. While driving the car lost the ability to accelerate and all propulsion systems did not work. The brakes worked fine but there was no response from the car when I pressed down on the accelerator. This problem needs to be fixed and a recall should be ordered. I have had to pay for this problem 2X and could have been hurt when I was unable to accelerate on the highway and just able to get off the road in time.

- Omaha, NE, USA

problem #97

Nov 012012

Fusion

  • miles
2010 Ford Fusion. Consumer writes in regards to throttle problems. * smd the consumer stated twice, within the past two weeks, while driving at speed, the engine suddenly, and without any action by him, went to idle. The accelerator pedal had no effect. Fortunately, he was able to coast out of traffic. After a few minutes wait, the engine restarted and ran fine. The local Ford dealer diagnosed the problem as being in the throttle body and it was replaced, presumably with an identical part. Updated 01/23/13 updated 05/13/13

- Spartanburg, SC, USA

problem #96

Sep 122012

Fusion

  • 65,500 miles
Driving down the road my car started shaking really bad and had no power pushing on the gas and would do nothing I had no where to pull off finally coasted to a drive and shut it off and started back up and it ran find for about a month then as I was going across the highway I gave it gas and it would do nothing and I nearly got hit by a semi truck. There's a lot of people having the same trouble and Ford won't put a recall on it. Someone is going to get killed. I'm currently trying to get them to fix it after my warranty just ran out. Thank you for your time this is a serious issue and hope Ford resolves this issue.

- Harrodsburg, KY, USA

problem #95

Oct 272012

Fusion 4-cyl

  • 27,100 miles

A D V E R T I S E M E N T S

Throttle body failure: Fist occurrence- driving on highway all of a sudden no power. Pressing on the gas nothing happens. No check engine light came on. Pulled off to the side of highway and put the car in park. The car starting shaking and the wrench light came on. Turned car off, then back on and everything was okay. About 6 hours later this happened again as I was passing in the fast lane, then suddenly lost power. Again, no check engine light. Same scenario as the first. Took it to my mechanic and no error codes register. He checked twice. So for a week and a half the car was fine. Then happened twice again, no warning, just lost power. This time a check engine light came on after I put the car in park. Had it towed to the auto shop and a code did register this time. Had it taken for Ford and they had to replace the throttle body. This was a very dangerous situation especially when speeding up to pass as the speed limit on that part of the highway is 75 so cars were coming up fast behind me. If I had caused an accident and injuries occurred the fist or second time it happened on the highway, it would have seemed my fault and there would have been no error codes to at least validate what happened. Please, please, issue a recall for the throttle body before someone is hurt. Not to mention the people just out of warranty that have to pay for this repair.

- Helotes, TX, USA

problem #94

Nov 082012

Fusion

  • 74,500 miles
2010 Ford Fusion on Nov 8 2012 driving approximately 67 miles per hour with cruise control on and set, vehicle suddenly lost all engine power. Repair light (lighted wrench) came on, cruise control went from green to amber. Engine remained on but accelerator no longer worked. When accelerator depressed, engine did not respond. Vehicle coasted to a stop. Brakes, steering, and lights still worked. Once stopped, shifted to park and depressed the accelerator and still no response from the engine. Turned car off. Restarted car. Restart took a few extra seconds but did start. Car operation returned to normal. Cruise control worked. No further issues. Weather was clear, no rain or wind, road was smooth.

- Belleville, MI, USA

problem #93

Jan 102010

Fusion 4-cyl

  • Automatic transmission
  • miles
2010 Ford Fusion sel. Customer writes in regards to continued transmission problems. The consumer stated the transmission would slip harshly and hesitate on acceleration. The recall repair did not correct the transmission problems. It was determined that the valve body and solenoid body were defective. Also, one of the tires was leaking air, there was an issue with the traction and brakes. There were noises coming from the front of the vehicle. The steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. The rear driver's side door had to be slammed extremely hard, in order to close it. The driver's side seat belt was backwards. The passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. Each time the consumer went to the dealer about certain problems, she was told no problems were found.

- Sterling Heights, MI, USA

problem #92

Oct 302012

Fusion 4-cyl

  • 42,135 miles
The car would not accelerate. It did not lose its braking or steering, but we had no choice but to pull over. Updated 11/07/12 updated 11/15/12

- Fitzgerald, GA, USA

problem #91

Oct 272012

Fusion 4-cyl

  • 82,646 miles
Car would not accelerate engine light came on I turned car off started and it ran for about 100 feet and would not accelerate towed to dealership and they replaced the throttle body and motor assembly I'm glad we were not on the highway.

- Berea, OH, USA

problem #90

Oct 022012

Fusion

  • 45,000 miles
This is the second time car lost power and the wrench light came on also shuddered pull to the side of the road and restarted the car. Fault cleared after this.

- Bushnell, IL, USA

problem #89

Oct 062012

Fusion

  • 52,000 miles
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 70 mph the vehicle would go into shut down mode, jerk violently and then slow the vehicle down 2 to 3 mph. There were no warning lights illuminated before or after the failure. The vehicle was taken to the dealer who advised him they needed to diagnose the failure with the throttle body injector. The vehicle has not been repaired. The manufacturer was not contacted. The failure and current mileage was approximately 52,000.

- Johnson, TN, USA

problem #88

Sep 142012

Fusion 4-cyl

  • 61,200 miles
On freeway going 65mph with cruise control in pause mode. When I tried to accelerate I heard a noise, the wrench light went on & I lost all power although the motor continued to idle at very low RPM. After being towed, the car started right up and seemed fine. Took it to Ford and they found no codes coming up. 3 weeks later the exact same thing happened. Ford again said no codes. I read all of the reports about the bad electronic throttle body problems people were having, I told the dealer to replace it even if they were not going to pay for it. The dealer insisted he had never heard about this problem even though I gave him 11 pages of complaints from the NHTSA website. Ford did not pay for the repair. This can be a very dangerous safety issue. I was lucky enough to get off to the side of the freeway in time before getting hit. There should be a recall.

- San Mateo, CA, USA

problem #87

Jan 102012

Fusion 4-cyl

  • 47,355 miles
I was driving about 70mph when I realized, the gas pedal wasn't working. There was no acceleration then the car starting knocking like it was out of gas so I coasted over to the side of the road. I turned the car off, waited about 5 mins and tried to start the car. It started up fine and drove fine the rest of the way home. A few days later, I was turning at a light and it the acceleration stopped again. Fortunately, there was a median for turn lanes that I coated in to. Otherwise, this could have been an accident. I took the car in to Ford, they replaced the throttle body and motor assembly. It took several days because I was told that the part was on back order and that Ford had changed manufacturers. This made me wonder why was the part on back order - it seemed like such an odd thing to happen on a fairly new car and why would Ford have changed manufacturers. I googled my year and model and discussed this same thing has happened to a lot of people. My son started driving a couple of months ago and thank goodness this happened with me in the car and not an inexperienced driver. With the car suddenly dying and no gas, this presents with a very dangerous situation depending on the road and traffic you may be in. I think Ford needs to recall this and make repairs before someone is injured or killed.

- Peachtree City, GA, USA

problem #86

Sep 172012

Fusion

  • 90,000 miles
75 while driving at highway speed car would stop being responsive to the accelerator pedal being depressed. The car would go into limp mode and shake violently. The obd system's & the wrench(powertrain light became illuminated. I proceeded to pull off on to the shoulder of the road and turned the car off. Lights reset and car would run okay. This occurred 12 times prior to the obd codes could be determined. Code P2111 and various related codes. Throttle body stuck open. This problem could potentially have caused a fatal collision in heavy traffic.

- Frankfort, NY, USA

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