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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 38 of 40)

« Read the previous 20 complaints

problem #45

May 292012

Fusion 4-cyl

  • 54,061 miles

A D V E R T I S E M E N T S

Making a left hand turn from a complete stop onto a busy avenue when the "wrench light" on the dash light up, the car started to shudder & could not accelerate, and had to pull over to the side of the road. Turned car off and back on and it happened again within 1 mile. Drove to the home of a friend and had him go with me to try and figure out what was wrong. Car shook hard and nearly died when coming to a stop sign. After doing a google search of the problem I found it to be a very widespread problem and many times at 70 mph in heavy traffic even on new cars with as few as 1300 miles on them. This is very dangerous and only a matter of time before somebody dies. In many cases rather than losing the ability to accelerate, the opposite will happen and the car goes full throttle forward! there is an Avalanche of documentation on this problem and Ford refuses to do a safety recall. The NHTSA's sole reason to exist in the first place is safety and this is clearly unsafe. Rest assured that if the NHTSA does not force Ford to do a recall people will die. As for myself and several others I have been in contact with, we will be filing a lawsuit against Ford for their negligence and the NHTSA for failing to act despite the large volume of readily accessible information regarding this very serious safety issue.

- Ventura, CA, USA

problem #44

May 272012

Fusion 6-cyl

  • 39,000 miles
Going about 75 mph with cruise on when problem occurred. The wrench light comes on and the car loses its acceleration completely. I pull over the side of the road. The engine would only turn 1000 RPM. The only way to fix it is to turn the car off and back on again. The wrench light will disappear after that and it'll start driving normally again. The problems seems to be with a bad throttle body assembly part. Contacted Ford about safety problem. Many examples on the internet of other owners with this problem with the 2010 Ford Fusion.

- New Braunfels, TX, USA

problem #43

Apr 132012

Fusion 6-cyl

  • 35,500 miles
I drive approximately 30 miles on the highway to get to work. The day this problem first occurred, I got off the highway and came to a stop sign. I checked for traffic both directions. A car was coming from the left, and I was turning right. I knew with my car's acceleration I had plenty of space to pull out safely (it has a V6 engine, automatic transmission). I hit the gas and pulled out. The car did not accelerate as expected. I barely hit 5 mph and the tachometer redlined. I took my foot off the gas pedal and tried again. Same thing - redlined. The third time I tried, the car shuddered and finally shifted to the next gear. The car behind me was far enough away to slow down safely, but in a different situation they could have easily hit me. I just rolled out in front of them because the car didn't respond when I hit the gas. Immediately after that incident, I scheduled a service appointment at a Ford dealership. The first available appointment was two weeks out. I booked the appointment and continued to (cautiously) drive my car to work. The car ran rough even at constant highway speeds. Last night I dropped my car off at the dealership for the service appointment. I took the highway to get there. When I tried to accelerate to merge onto the highway, the problem occurred again. I rolled out into traffic at about 5 mph, hitting the gas pedal and getting nothing. Again, I was lucky that there was enough room between me and the approaching traffic. This problem could have easily caused a bad accident. My car is currently at the Ford dealership. I'm waiting for them to call back with a diagnosis.

- Pittsburgh, PA, USA

problem #42

Mar 302012

Fusion

  • 43,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 50 mph, there was a complete loss of the engine power and the vehicle stalled. The contact was able to maneuver to the side of the road, where the engine was turned off and then restarted. The vehicle resumed as normal. The failure occurred five times. The vehicle was taken to an authorized dealer on three different occasions for diagnosis. The third time a trouble code was detected and the throttle body was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.

- Frostburg, MD, USA

problem #41

May 012012

Fusion 6-cyl

  • 51,342 miles
2010 Ford Fusion car stalled and engine shut off in heavy traffic 2 mths ago. Had to pull over. Cranked it was fine. Days later, engine begins to crank every few days, slow at first but will start. Been going on since. 3 wks today, car powers down while driving 65 mph this morning on main int. Hwy.the wrench light came on dashboard. Car would not accelerate when I pressed the gas peddle. Had to "coast" to er lane. Car was running, but could not accelerate at all. When stopped, turned car off. Recranked engine. Wrench light went off, and drove to work fine. Took to dealer today. While explaining the issue, an employee overheard and said "do you drive a Fusion"" I said yes, he said its your throttle body. He says this without even looking at the car! confirmed it was throttle body part after inspection. Part was not in stock. Told I could drive car home. They would call when part comes in. Dealer called this evening and said my manf. Warranty was past time, and additional warranty tech would not cover throttle body part. Part expense $261 plus taxes and 30 minutes labor time to install. I'm disturbed to know Ford is aware and others are having this problem and I am extremely scared to drive this car knowing it stalled at 65 miles an hour!!! someone needs to pull these cars off the road and make the repairs to these vehicles. I have never owned an american made car. This is my first one. Some first impression. I will be trading this car as soon as I can. I am just so disappointed in Ford claiming the "built Ford tough" motto. This isn't tough, its dangerous! I've never owned a car where being less than 2yrs old, a part already has to be replaced? seriously?? Ford should pay attention to their complaints. How many complaints does it take to get a recall??????????" mine makes number 320........ a recall should be after 2 people are claiming the same thing.

- Douglasville, GA, USA

problem #40

Apr 262012

Fusion 4-cyl

  • 31,000 miles
Was going up a small hill about 30 miles an hour when the car started to lose power. Even with hitting the gas all I got was a jerk forward. I made it up the hill lurching forward all the way and got home (only a block). Research on the internet indicates this is a known problem with this car that really never gets fixed. What can I do? here are some links to the search sites: forums.automobilemag.com/70/7761889/Ford/2010-Ford-Fusion-transmission/page18.html#ixzz1tlq3uk95.

- Duluth, GA, USA

problem #39

Apr 142012

Fusion 4-cyl

  • 47,700 miles

A D V E R T I S E M E N T S

I was driving in busy traffic area when my throttle body caused issues on my 2010 Ford Fusion. I managed to get out of the flow of traffic. My car has only 47,700 miles on it. I have learned other Ford Fusion owners have experienced the same problem. I managed to get my car home (3 miles away). My son reset the computer, and I drove the car again the following day, and it happened again on the interstate. Driving 65 mph in heavy traffic, it happened -- the speed dropped down to 20 mph. I could not go any faster. It was 2 miles until I could get off the next exit ramp. I drove on the shoulder part of the way but there were two cars on the shoulder with other issues that I had to drive around. It was frightening and potentially hazardous. I did not know what the problem was. I did not know if the car was going to die at any time or not. It was dark and late on a Sunday. I felt vulnerable. I have read on the internet that other 2010 Fusion owners have experienced similar problems - hazardous situations and having to pay for repairs when the car doesn't have high mileage like mine. Some are covered under warranty (under 36,000) and some just barely over the 36,000 miles so they were not covered under their warranty. The cost of the repair was just barely under $470. For some reason it wasn't covered under my esp extracare warranty, and I don't get that either. Please consider a recall on this part for others who might experience an serious accident as a result.

- Mount Vernon, IL, USA

problem #38

Mar 172012

Fusion 6-cyl

  • 70,000 miles
The throttle body assembly failed after 70,000 miles. The vehicle would stall at speed, have to be pulled over, stopped, engine turned off and completely restarted. The vehicle had multiple incidences of this nature, and I have been told the problem is a common problem with this year/make/model, that being the throttle body assembly which required replacement.

- Mebane, NC, USA

problem #37

Nov 022011

Fusion 4-cyl

  • 45,000 miles
Car had a faulty throttle body, which would cause the car to lose power. You could be running any speed and the car would jerk and you would have no power car would coast to the side of the road. Very dangerous on the interstate or any heavy traffic. The dealer knew exactly what the problem was when I described it to him, which led me to believe they have seen this problem many times. Checked online and saw where many others had the same problem. Ford told me it was my problem and were sorry it had happened but there was nothing they could do. Case #[xxx]. this is a very dangerous problem if the vehicle is in traffic.Ford has had a recall on the transmission which was due to holes being drilled wrong on the throttle body. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Olive Branch, MS, USA

problem #36

Dec 232011

Fusion 4-cyl

  • 28,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 35 mph, the vehicle began to jerk, shake and decelerate abnormally. The contact shut off the vehicle and after restarting, was able to drive without a failure. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 28,000. Updated 02/15/12 the vehicle was taken to the dealer on Dec 28th and was returned to the consumer the next day. The dealer was unable to diagnose the problem. The second time the incident occurred. The dealer was able to pull up code from the vehicle's computer, which stated the throttle body needed to be replaced, along with a new battery. Updated 02/29/12

- St Louis, MO, USA

problem #35

Jul 062011

Fusion 4-cyl

  • Automatic transmission
  • 22,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact started the ignition and pressure applied to the brake pedal, the vehicle began to unexpectedly surge forward. The contact applied the brake pedal repeatedly before coming to a stop. The similar failure occurred on two separate occasions. The vehicle was taken to an authorized dealer three different times where they were unable to duplicate the problem. The manufacturer was made aware of the unintended acceleration. The approximate failure mileage was 22,000. Updated 02/03/12 the consumer stated after the floor mats were removed, the sudden acceleration occurred again. Updated 02/10/12

- Machias, NY, USA

problem #34

Dec 012011

Fusion 4-cyl

  • Automatic transmission
  • 43,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 55 mph, the vehicle decelerated abnormally. The contact stopped the vehicle and shifted into park as the vehicle began to shake vigorously and stalled. The vehicle was taken to the dealer for diagnostics and stalled a second time on while in route. The technician was unable to diagnose the failure because the computer was not providing a failure code. The failure recurred three times. The third time, the vehicle was towed to the dealer and the technician advised that the computer was not reading a failure code but the electronic throttle body would likely have to be replaced. The vehicle was not repaired. The approximate failure mileage was 43,000. Updated 03/02/12 the consumer stated the rear window, weather stripping on the doors, and door handles had to be replaced. The consumer stated there have been numerous problems with the transmission. Updated 03/08/12

- San Antonio, TX, USA

problem #33

Nov 302011

Fusion

  • 11,200 miles
The vehicle lost power, the gas pedal had no effect, and it would surge forward by itself. Created a very scary and unsafe situation for my wife. I went to the gas station where she had managed to get pulled into and shut it off, I looked it over and restarted it. It seemed to have power and throttle response, so I attempted to drive it on home since it was within a mile. It again failed on me within 100 yards but I was able to limp it on home. The dealership towed it into service and they thought the throttle body was bad...so they replaced it and now it is working. They said this is happening to a lot of throttle bodies! I am not sure why there isn't a recall or more investigations happening here. This was totally unexpected from a vehicle with only 11K miles on it.

- Jacksonville, FL, USA

problem #32

Nov 022011

Fusion 4-cyl

  • 46,000 miles
When driving the vehicle the throttle body fails putting the car into "limp mode". acceleration is impossible and the car will stall while attempting to safely pull off the road. After a single search online for "Ford Fusion throttle body" numerous instances of similar failures appear beginning in approximately 2005. The vehicle will lose all ability to accelerate but maintain electrical power until the vehicle stalls. This occurred to me while traveling on the highway at 75 mph and is extremely unsafe. The problem is so widespread that the local Ford dealers maintain a stock of throttle body units to replace. The risk of an accident very high because of the possibility of stalling out and losing control of the vehicle.

- Miami, FL, USA

problem #31

Sep 102011

Fusion

  • 62,800 miles
The contact owns a 2010 Ford Fusion. The contact was driving 45 mph when the vehicle decelerated and the throttle mission control failure switch illuminated. The failure recurred fifteen times. The vehicle was taken to the dealer where they confirmed that the throttle body needed to be replaced. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 62,800 and the current mileage was 62,882.

- Wilmington, NC, USA

problem #30

Oct 122011

Fusion

  • 35,265 miles
While driving down the interstate in rush hour traffic, my 2010 Fusion (35,265 mi) lost acceleration. Jerked car into the median and put into park, it immediately began idling very rough and almost sputtering to cut off. The wrench light displayed. I cut the car off and let it sit for a moment and then cut the car back on. I pressed the gas and the cars RPM shot up to over 5000 RPM. It then idled normally and I merged back in traffic just hoping to get it to my office. I made it another 2-3 miles and it did it again, this time both the engine light and wrench lit up. I immediately cut it off, restarted it and it seemed fine. I decided to get off at the exit I was close too and park the car as I knew I was going to cause a major accident if I did not get it off the road. I came to the top of the exit ramp and sat in traffic for a few minutes, the car seemed okay, no rough idle nothing strange except the engine light was still displayed. I merged into traffic off the ramp and in the middle of the road same thing occurred, no acceleration, I had my foot to the floor. I got it into a parking lot and called the dealership. I had the car towed in got a loaner to drive into work. The Ford dealership called about an hour later and said the car is fixed and I can come get it. They said their was an issue in my electronic throttle body and they have replaced the throttle body. I love this car but at 35,000 miles I should not have already had a bad battery and now this issue. I am starting to not trust the car. I hope the issue is fixed, but I am almost scared to go pick it up tonight. I had no idea of these issues until I looked it up online after the this morning.

- Concord, NC, USA

problem #29

Oct 012011

Fusion 4-cyl

  • 44,000 miles
On October 1, 2011, while pulling into a parking space, going less than a few miles an hour and applying the brake, the car suddenly lurched forward and accelerated on its on - jumped the curb and crashed through the window of a business.

- Arlington, TX, USA

problem #28

Sep 202011

Fusion

  • miles
While traveling 45 mph lost acceleration and coasted to side of the road. Wrench or service light came on. Shut car off and waited about 30 seconds and restarted car and service light went off and car operated normally. Took the car to nearest dealer and they said they couldn't pull up any diagnostic codes and for me to wait for the problem to occur again and bring it back. Car only has 37000 miles and after doing some research I have found multiple complaints about the very same issue with other Fusion owners. All the cars that have been repaired had to replace the throttle body.

- Griffin, GA, USA

problem #27

Sep 162010

Fusion 6-cyl

  • miles
While traveling in my new Ford Fusion approximately between 55 - 60 mph on the expressway, without any warning my car speed dropped instantly from 55-60 mph down to 5 mph, at the same time the wrench on the dashboard illuminated. Unable to accelerate I immediately hit my hazards barely making it across two lanes to the shoulder and to safety, I turned the car off, and then back on, all seem well. Thank god, the traffic was not heavy. I took the car to Ford, after only one day in the shop I was informed, that they were unable to duplicate the problem and that it was hooked to and tested with the diagnostics machine. I was told that maybe it was just a glitch, or fluke, reluctant, I accepted my car back. But, needless to say exactly one week later it happened again, this time I was on the entrance ramp to a very crowded expressway, traveling approximately 30 mph, speed suddenly dropped to less than 5 mph, acceleration was not possible wrench light illuminated. Next morning back in Ford shop. After having my car for eight days and 40+ miles added to my Ford Fusion I was informed that the problem could not be duplicated. I contacted Ford customer service and voiced my concern, one day later I was informed my car was ready and that the problem was identified, and the throttle had to be replaced.

- Chicago, IL, USA

problem #26

Aug 282011

Fusion

  • 39,500 miles
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 45 mph with pressure applied to the accelerator pedal there was no power response and the rpms began to decrease. The contact coasted to the side of the road and turned the engine off. Upon restarting the engine the vehicle operated normally. The failure recurred twelve times. The vehicle was taken to an authorized dealer where the throttle body was replaced. The manufacturer was made aware of the defect. The approximate failure mileage was 39,500. The VIN was unavailable.

- Evans, GA, USA

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