Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
54,959 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 4 of 38)

« Read the previous 20 complaints

problem #698

Jul 212014

Fusion 4-cyl

  • 80,000 miles

A D V E R T I S E M E N T S

Power steering suddenly failed with no prior warning while in reverse. Electronic power steering rack failed after only 80K miles on car. Purchased new from Ford dealer. 2nd major issue with this car. The first was the electronic throttle body. This year and model have so many issues. Just a quick google search will tell you that.

- Yonkers, NY, USA

problem #697

May 162012

Fusion

  • 43,000 miles
When I purchased the vehicle at 43,000 miles a check fuel fill inlet warning appeared. I main tended the inlet system and the warning and check engine light would disappear. As time went on I noticed that when I would merge onto a busy highway, my car would barely move. I have come very close to death and causing others injuries because of this. I had the throttle body checked after the recall and the mechanic said that the throttle wasn't the issue. A P0456 appeared and that means a small evaporate leak. I asked the dealership if they performed a smoke test and he said no. After paying 90$ for a diagnostic fee that wasn't performed accordingly to the tab bulletin, I became very angry and frustrated with Ford. Every ime I switch gears or even accelerate my car jerks so hard that I hear what is my engine or transmission loudly shifting. This past week my car won't start. It takes 15-20 seconds to turn on. After someone jumped the vehicle when I was stuck at work, my check engine light disappeared, my sync and voice featured disappeared, and now I can't even charge my phone! also, the air conditioner quit working as well. I feel as though all of the cars functions are deleting themselves from the car. I do not feel safe in this vehicle and I cannot continue to work because of it. How can I pay for an expensive repair when I can't drive to make the money? I take very good care of the vehicle and do not feel financially responsible for this poorly manufactured car. They need to recall the 2010 Ford Fusion before someone gets hurt or even something worse.

- Coraopolis, PA, USA

problem #696

Jul 102014

Fusion

  • 73,000 miles
As I pulled out onto a busy street going to work my car would not respond to gas, I had the pedal to the floor with no response other than a weak attempt at a lurch. I had to pull over (partially off of the road) into a neighbor's yard to avoid being hit by a large Transport truck coming up on me rapidly. I pushed it into a "turned around" position and between pushing an the lurching got back home. The road I was on was too narrow and too busy to just leave it. I have a history of back surgery and this did not help!!!! after I got it to the hill near my home I coasted in still with no response to the gas. There was an orange light on with a wrench picture. I looked this up online and found numerous sites with others having the same problem with no help from Ford! some were actually rear-ended on the interstates so I was fortunate in that aspect! (so far!) there is no recall on this issue and it seems that Ford cannot diagnose it unless the light is currently on! the code erases once the engine is turned off and restarted so they "cannot" diagnose it and therefore send us back out in the defective vehicle. There is no warning that this is about to happen and there is no way to "move fast" enough to get out of the way of traffic. This could be fatal in fast moving thick traffic with larger vehicles coming up from behind at speed limits of 70 mph. The car will not move when it does this and rpms do not go above 1000rpm. Are recalls only done when someone dies? if so, I need to trade this car in asap!

- Ellisville, MS, USA

problem #695

Jul 052014

Fusion 6-cyl

  • 63,700 miles

A D V E R T I S E M E N T S

Myself and two passengers (including 10 month old) were riding northbound on the interstate at approximately 65 mph. Our 2010 Ford Fusion suddenly went into safe mode (aka "limp home mode") where the car continues to have power (steering, brakes, HVAC systems) but it does not respond to pressing on the accelerator. We were traveling along at ~3-5mph with other traffic still traveling full speed. Extremely dangerous situation in an extremely dangerous vehicle. A Ford dealer had just performed recall 13B17 on the vehicle, which recalibrated the powertrain. Unfortunately they did not install a new throttle body, which is covered on this vehicle in satisfaction program 13N03.

- Canal Winchester, OH, USA

problem #694

Jun 122014

Fusion

  • 20,000 miles
When I start my car and drive out of parking it sputters for a bit. Then later on I will completely loose the acceleration. I have to turn off and restart the car. It will work for a little bit and then I loose acceleration again. Has happen on the highway, at a intersection, and side roads. I had the throttle replaced and it still happens......

- Weymouth, MA, USA

problem #693

Apr 132014

Fusion 4-cyl

  • 57,814 miles
While driving on the interstate at highway speeds in the left hand lane, the vehicle lost all ability to accelerate. While all other controls remained (steering, braking, HVAC), the vehicle was unable to accelerate or maintain highway speeds. The service wrench light activated on the dashboard and the vehicle indicated a transmission error. This was a dangerous situation as not having the ability to accelerate while on the interstate makes it very hard to position the vehicle safely on the roadway. Vehicle was towed to a Ford garage where it was diagnosed as a known problem with the throttle body. While it was a known issue, Ford only extended the warranty on the item and did not recall the vehicle. Given the danger associated with the loss of acceleration, this vehicle should have been recalled before the vehicle lost the ability to accelerate while on an interstate.

- Allentown, PA, USA

problem #692

Jun 212014

Fusion

  • 30,019 miles

A D V E R T I S E M E N T S

I was driving at a low speed of approximately 20-25 mph behind a large truck. Truck pulled over to let people pass, and when I tried to accelerate, nothing happened and the speed dropped to 5mph and did not respond to accelerator pedal. An "orange wrench, repair needed" indicator light was on as I coasted off road and turned off ignition. Waited 10 minutes, restarted car and drove home without incident. There was also another incident that seemed insignificant at the time: About 2 months ago, when accelerating to go up a hill, the car did not respond and crawled extremely slow uphill, but was ok when back on flat ground. Recently received letter from Ford about a recall repair for problem with throttle body, causing car to lose power, and to bring it in for a calibration upgrade. Upgrade is to give slightly more power if you should have problem, but does not correct problem since not all cars will experience loss of power. Went to dealer after I had lost power, asking for replacement of throttle body since I had an "incident" as described in recall. They only did a calibration upgrade since they could "not duplicate the problem" at repair shop.computer diagnostics did not record a problem with throttle body. Said "no codes in PCM. Re-flashed PCM, return to customer". the incident that happened to me was real, and potentially very dangerous. Had I been out on the busy highway, it could have been fatal. I feel that if Ford knows there is a problem and refuses to correct it when a problem is reported, they are being negligent. I wanted to somehow document what happened to me, since I feel the car is unsafe to drive, and this problem will likely happen again.Ford knows about the problem, but if they can't trust what is being reported by a customer, the safety of anyone who owns one of these cars is being compromised. This is a very dangerous issue.

- Lilburn, GA, USA

problem #691

Jun 182014

Fusion

  • 57,000 miles
We had been driving for 175 miles on the highway with the cruise control set. The car suddenly lost power with no warning and started slowing down. The service engine light came on as did the symbol of a wrench. I pulled off to shoulder. The car was idling very rough. Stepping on the gas did not raise the engine speed. I shut the engine off and looked under the hood. There was nothing obviously wrong. I tried to restart the engine. It started and ran just fine. The warning lights were off. About 16 miles later the same thing happened. There was a small Ford dealer a few miles away so I took it in. The person I spoke with was aware of this issue and indicated there was a service bulletin about it. Apparently the problem is with the throttle body. They did not have one available. He said the car should always restart and we should be able to make it home. We drove the next 300 miles wondering what would happen. The car was fine for the rest of the trip. When we got home I looked this up on the internet and found countless postings of the same issue. It is obviously well known. Given this, I think there should be a recall. This is very dangerous. We were on vacation (myself, wife, children) on a rural highway when the engine failed the first time. A semi truck was behind us and started catching up fast as I drifted off to the shoulder. They were blowing the air horn at me because there was another truck coming the other way and he could not move over.

- Ann Arbor, MI, USA

problem #690

Jun 132014

Fusion 6-cyl

  • 71,000 miles
I was in a line of traffic to turn left at a turn signal. The cars in front of me went when the light turned green. When the light turned yellow, the truck in front of me stopped. I went from accelerating to braking, and the brake was pushed to the floor, but the car was still accelerating. I obviously rear-ended the car in front of me. He said he could see me and let off his brake when he realized my car wasn't stopping. Luckily, no one was injured. I have scheduled an appointment to have the car looked at tonight at a dealership. This has happened before without incident, and I thought I was just imagining it.

- Delta, OH, USA

problem #689

Jun 042014

Fusion 4-cyl

  • 98,000 miles
When our vehicle a 10'Ford Fusion sel sedan started this the vehicle would start to shake and die when the speed would exceed forty mph then after a couple days of not bein able to drive over forty mph the vehicle would not go at all it would start and jerk and die to the point that the vehicle could not be driven.

- Straughn, IN, USA

problem #688

May 292014

Fusion 4-cyl

  • 51,285 miles

A D V E R T I S E M E N T S

I was driving at 50 mph when the engine stopped working, even as I floored the accelerator. The lights, radio and A/C stayed on. I had to coast across several lanes of at least 50 mph traffic to the shoulder. As I turned off the engine, the car rumbled and shuddered for several seconds. I waited a minute, then restarted the car and was able to drive. Ford covered the problem under an "extended warranty" for a throttle body problem, but I feel that my safety was in jeopardy by not fixing the problem before my car engine suddenly quit at high speed. In this area, having a car suddenly dive from 50 mph to almost nothing can get you killed. The throttle body problem should have been covered by a safety recall, rather than waiting to see who survives the problem to take the car in for service.

- Rockville, MD, USA

problem #687

May 272014

Fusion 6-cyl

  • 56,000 miles
The throttle body failed on my 2010 Ford Fusion that I purchased last month. The car felt as if it simply stopped working and would not accelerate. Thankfully, it occurred at a low speed, though it was very frightening. Apparently, this is a known issue and Ford says it isn't covered under the powertrain warranty. I am concerned about driving the car, and I feel as though this known defective part will fail again.

- Williamsburg, VA, USA

problem #686

May 122014

Fusion 4-cyl

  • 56,000 miles
I was traveling on a secondary road at about 45 mph when with out warning there was a sudden power failure. I was able to get off the road. I called the dealer service desk and was told it might be a "computer glitch". I started and drove the car about 3 miles back home without incident. I tried about 5 times in our long drive to duplicate the problem. Because I could not duplicate, I decided to continue on my errands. This time I traveled about 5 miles and the same power failure occurred. I had it towed to the dealer at my expense and after 36 hrs had my car back. They replaced the throttle body under a customer satisfaction program (13N03) at no expense to me. Luckily for me my experience happened on a rural road. Had it happened on a multilane, high speed road a very serious multicar accident may have occurred. I was assured that the new throttle body would not have the same problem.

- Delanson, NY, USA

problem #685

May 232014

Fusion

  • 63,400 miles
While driving my vehicle it suddenly felt like it stalled, but it actually had not. Before I could safely pull off the road it began violently jerking the whole car. Gas and brake controls were effected and the car was difficult to get off the road safely and difficult to stop it from moving forward once I got off the road. I quickly put it in park and turned it off. The check engine light came on as well as a wrench light during this incident. After about 5 minutes I turned the car back on and it seemed to be running fine. I started to drive to the body shop I use and after a couple minutes it did it again in the middle of an intersection. The car was extremely difficult to control and I was scared I would be hit by another car. After making it off the road again, I turned the car off. I eventually did get it to my body shop, but the defective throttle body could have resulted in a serious accident. Ford should recall this part and fix it!

- Holly Hill, FL, USA

problem #684

May 162014

Fusion 4-cyl

  • 93,200 miles
I am a California highway patrol officer. I depend on Ford vehicles. My life, literally depends upon it. That being said, I will never own a Ford vehicle again. I own a 2010 Ford Fusion with 93, xxx miles on the odometer. As I was traveling to work, my Fusion lost all power, and forced me to the right side shoulder of the highway. This action nearly resulted in a major injury, rear end collision. All this occurred during the hours of darkness, on a major highway, in the greater san francisco bay area. How this problem has not yet required immediate attention by the Ford Motor Company // U.S government, is beyond belief. I purchased a replacement throttle body from an outside retailer, (not a Ford factor part) installed it in my garage, and have had no issues as of this posting. How the Ford Motor Company can justify $400 to $500 dollars to replace this problem part, is beyond my understanding. How is this not yet a government recall?? I may be forced to drive Ford vehicles in order to do my job, but to reiterate, my family will never again purchase a Ford vehicle. Every cloud has a silver lining. I am grateful my Fusion shut down rather than accelerate. I guess the Ford Motor Company must have learned something from the Toyota motor company. Now it just takes the useless government morons to force Ford Motor Company to admit to, and fix this obvious problem.

- Los Banos, CA, USA

problem #683

Aug 232013

Fusion

  • 50,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 55 mph, there was a sudden loss of engine power. The contact mentioned that the check engine warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the throttle body needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 50,000 and the current mileage was 53,000.

- Concord, MA, USA

problem #682

May 122014

Fusion

  • 88,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while merging into traffic, the vehicle decelerated and the wrench warning lamp illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 88,000.

- Cromwell, KY, USA

problem #681

May 052014

Fusion 4-cyl

  • 122,020 miles
While driving on the highway the engine started to shake and shudder and I had to pull over in heavy traffic. Turning the car off, then on again helped for a bit then engine started stumbling again. Diagnostic equipment revealed error code P2111, throttle actuator control system -stuck open. Ford has a customer satisfaction campaign (13N03) for this issue that is not advertised to consumers unless they research this issue. This could have easily caused an accident as the car completely lost power when this event occurred.

- Antioch, TN, USA

problem #680

May 042014

Fusion

  • 72,000 miles
Ford issued an extended warranty for the throttle body for my 2010 Ford Fusion. I received multiple letters in the mail letting me know that my car was receiving this warranty. Yesterday, my car suddenly stopped acceleration and made an extreme jerk multiple times on the freeway- this could have killed myself, my passengers and anyone who may have hit me. Today, I was told that because my vehicle has a salvaged title, Ford would not fix the throttle body component. I am not covered for their stupid extended warranty program. Ford needs a full recall for the throttle body, for people like me who are beyond warranty coverage. They already conned me into an unnecessary $1400 repair before, now I feel that I am only being conned again. Own up to your mistakes Ford! I'm tired of having my safety at risk because of you!

- Chula Vista , CA, USA

problem #679

Apr 012014

Fusion 6-cyl

  • miles
Letter from congresswoman bonamici on behalf of constituent re concerns for the drivers of Ford vehicles who may experience a failure in the throttle body resulting in decreased speed down to 5 mph. (attn: Joyce fleming). The letter the consumer received, stated a malfunction may occur, due to possible contamination of the internal motor contacts in the throttle body resulting in reduced vehicle speed.

- Portland, OR, USA

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