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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 11 of 24)

« Read the previous 20 complaints

problem #274

Oct 282013

Fusion 6-cyl

  • 68,500 miles

A D V E R T I S E M E N T S

My 2010 Ford Fusion SE V6 flex fuel has quit about six times over the past ten days. The first distressing incident occurred about 9 P.M. on an isolated county road with my 4-year-old grandson in the car. We were traveling about 50 mph when without warning the car stalled & seemed to lose power in the middle of the road. The car quit pulling, a wrench indicator light lit up on the dash, then starting bucking & idling erratically. I pulled onto the shoulder & turned off the key. I retried the ignition & car restarted. After making sure it would continue to run, I pulled back out & continued home. The Ford dealership had just checked this car 3 wks before for "fuel inlet light" issue. Told that the neck of the gas line leaks air/water (car was designed/sold w/out a gas cap which causes that light & check engine to light up). We believed that this was the cause of problem, once again, or perhaps I had gotten some bad gas. We had been to town, added fuel cleaner, filled the tank & had no problems with it. Then my mother-in-law passed away two days later & the car quit out of state on a busy interstate hwy! we almost didn't get it out of the road & acted like it was not going to restart that time. Latest episode was on the way home from funeral (abt 40 mls away), it quit again at 11 P.M. that night. Now we've been informed that throttle body is going out. This is not only outrageous for mileage on it, but incredibly hazardous to me, my family, and other drivers on the road! given the shear number of recorded complaints/incidents (for the same problem) seen here as well as in researching online, Ford should recall these vehicles before someone is seriously hurt or killed. I have been a faithful Ford customer all my life, but I am thinking of trading it in on another make & model altogether! I have just about lost faith and trust in Ford Motor Company.

- Louisville, MS, USA

problem #273

Nov 012013

Fusion

  • 88,867 miles
I just got off I-59 South and was holding acceleration at around 25mph when without any indications of trouble, I get an orange wrench warning light on the dash. The gas pedal quits responding and I lose all acceleration. The engine begins losing power down to a rough idle. I pull off the main road and turn the car off. I tried turning it back on with no change. I tried turning it off and one more time and it reset and drove okay to work, another mile and a half.

- Ellisville, MS, USA

problem #272

Oct 132013

Fusion

  • 30,000 miles
My 2010 Ford Fusion *just* turned 30K miles;the basic warranty ended 7/31/13. On 10/13 driving 60 mph on I-95 in the middle lane in heavy traffic the car suddenly stalled-no engine power/response when I pressed on the accelerator. A wrench light was lit on my dash. With no engine power to quickly pull over, I was afraid of being hit & barely coasted over 3 lanes to the breakdown lane. I came to a complete stop & it started bucking.I realized the car had not stalled--it had lost engine power. I put it in park, turned the ignition off & on to start the car. It started fine, idled fine, no wrench light lit; I eased my way back into traffic. Almost immediately the same thing happened: The car seemed to stall-lost all ability to accelerate.the wrench light was lit; this time the engine light was lit.fortunately, I was in the right-hand lane & could coast into the breakdown lane; the car started bucking again. I again put the car in park, turned the ignition completely off & on again to start the car. Again, the car seemed to run fine, the wrench light went out, & the engine light stayed lit. I gingerly reentered traffic & drove home slowly in the right-hand lane.my mechanic retrieved a service code of P2111 which is the throttle body assembly. I researched-this is known problem, there have been many complaints, there is a tsb, & there has been communication between NHTSA & Ford Motor Company. I called my dealer, explained, gave them the code, told them what I found & that it should fall under the emissions defect warranty (it is technically an emissions defect), it is a known issue and since my car was barely out of the bumper-to-bumper warranty & only has 30,000 miles on it, it was a goodwill matter.fearful of breaking down again I had the car towed ~30 miles to the dealer.they said it was the throttle body assembly & it was not covered by warranty. The repair cost would be $420.58!!

- Barrington, RI, USA

problem #271

Jul 082013

Fusion

  • 63,588 miles

A D V E R T I S E M E N T S

Driving on highway to vacation, after 1 hour my car began to shake and slow down. Car did not respond to gas pedal and continued to decelerate on one lane highway. Due to no pull off area had to continue on hwy with possibility of crash imminent. Cel light came on and wrench light came on. Pulled off hwy and at stop car shake and stalled. After a few minutes restarted car and continued trip. Car repeated sequence of events 3 more times before reaching destination. On return home next day car repeated sequence. Car remained off for 15 mins during which time I pressed the reset button. Car restarted and did not stall and returned home. Next day I took car into dealer. My car stalled 3 times on the highway on trip to dealer. After throttle body was replaced, had incident with engine racing to 6 rpms.

- Davidsonville, MD, USA

problem #270

Oct 182013

Fusion 4-cyl

  • 65,000 miles
While driving my vehicle on the highway the throttle response became very unresponsive, and the car shut off at speed of approximately 55mph leaving my wife and infant daughter to slowly drift off the road at the best possible place. There was a "shuttering" of the vehicle, and poor throttle response before it shut off while at operating speed.

- Belews Creek, NC, USA

problem #269

Oct 122013

Fusion 6-cyl

  • 66,000 miles
My sixteen year old son was driving on the highway when a "wrench" light came on (in the dash) and the car looses all power and does not respond to the accelerator. Restarting the car after pulling over results in normal operation. Upon researching the issue it turns out the throttle plate needs to be replaced. This problem is not the result of abuse or difficult driving conditions and is an extreme safety hazard. I am confident it is only a matter of time before serious injury results from such loss of control without warning or indication. A search on the internet reveals hundreds (or more) of the same issue on the same car within the same mileage range - about 66,000. This problem should be subject to recall.

- Lovettsville, VA, USA

problem #268

Oct 122013

Fusion 6-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

I was sitting at a red light with my 21 month old son in the back seat. When the light turned green I pressed on the accelerator and proceeded into the intersection. The car "stalled" and stopped moving. It did not die but I could not accelerate and we were left sitting in the middle of the intersection with no movement. The car continued to idle and you could feel it trying to go but it wouldn't and I was left trying to coast out of the middle of a busy highway. I eventually managed to coast to through the intersection where I pulled off onto the shoulder of the road. When I would step on the gas the car would slightly "lurch" like it was trying to go but it wasn't getting any gas and the rpms would not climb (so not the transmission). Instead the needle on the RPM would bounce slightly up and down as the car tried to move forward. Once I put the car in park, turned it off and restarted it, the car proceeded to operate fine but continued to hesitate when trying to accelerate from a stopped position.

- Maryville, TN, USA

problem #267

Oct 132013

Fusion 6-cyl

  • 70,000 miles
My wife was merging into traffic on a main highway, while accelerating the car entered "limp home mode" and she was unable to accelerate. She managed to pull off onto the shoulder and restart the vehicle which reset the problem. This was a couple of weeks ago, today during normal driving the problem recurred and she was left waiting on the side of the road, we were again able to reset the problem and get the car home. The drive was less than 10 miles and the problem recurred once. Since then while trying to diagnose the problem I have driven the car less than 20 miles and the problem has recurred numerous times. This car dose not have bad weather floor mats.

- Broomfield, CO, USA

problem #266

Oct 042013

Fusion 6-cyl

  • 101,058 miles
Upon attempted acceleration from 43 mph the car made a loud "popping" noise. The car immediately slowed and the accelerator became unresponsive. The car also began shaking and jerking. The longer the car remained on the more violent the shaking became. The second incident occurred during acceleration onto a highway. Car again slowed and would not respond to pressing the gas pedal and started shaking and jerking again. Both times I nearly avoided driving into oncoming traffic of 55+ mph.

- Greensboro, NC, USA

problem #265

Aug 012013

Fusion 6-cyl

  • 57,000 miles
We were driving down a busy road when we suddenly lost acceleration and could not move to safety. The wrench light came on and we had to get towed. We later found out that it was the throttle body, which was a common, known problem with this particular model.

- Canonsburg, PA, USA

problem #264

Oct 072013

Fusion 6-cyl

  • 47,500 miles

A D V E R T I S E M E N T S

Spontaneous throttle body failure multiple times over the course of one week. On the highway, in a parking lot and driving down a normal street. Car stalled and lurched forward repeatedly. Had to quickly pull over while coasting with no ability to accelerate, then turn the car off, then turn it back on to continue driving. Very dangerous. Ford dealership replaced throttle body today at cost of $100 out of my pocket. I drive a 2010 Ford Fusion.

- Berea, OH, USA

problem #263

Feb 242013

Fusion

  • 44,573 miles
Traveling on the pa turnpike the engine just stalled. We had to negotiated to the side of the road with no ability to negotiate around traffic. Notified Ford and sands red hill Ford and they said there was nothing wrong. It happened again traveling around 45mph. I saw complaints online (web) and paid sands to have them replace the throttle body. After replacement the problem was fixed. The cost was $385.51.

- Boyertown, PA, USA

problem #262

Oct 052013

Fusion 6-cyl

  • 43,000 miles
While merging onto the interstate, the car's acceleration stopped and the car would not accelerate, found out the throttle body was failing.

- Moore, OK, USA

problem #261

Oct 012013

Fusion 6-cyl

  • 43,950 miles
Traveling North bound on interstate 77. Heavy (5pm) traffic. I was in the rightmost lane. Without warning throttle response died. The accelerator pedal had no effect on the RPM. Engine went to a rough idle speed (varying between 800 and 1500 RPM). I was forced to coast the vehicle to the right highway margin. Stopped the car. Turned off ignition. Waited 60 seconds to compose myself. Car then started and ran flawlessly. I then drove straight to the Ford dealer where I bought this car / brand new in 2010. (approximately 5 miles away from where it died). A cursory internet search reveals that Ford has replaced over 27,000 Fusion throttle bodies on 2010's, under warranty. My car is 6 months out of warranty, so dealer said tough luck. I had to pay $438.80 for repair. "regulators and Ford have logged more than 1,000 complaints. Consumer advocates in North Carolina convinced the National Highway Traffic Safety Administration to begin an investigation, but in six months, the case hasn't moved past the preliminary stage." Please tell me that Ford will be compelled to fix this known issue. I read online that Ford does not consider this to be a safety issue. That is absurd. I feel very lucky that I did not cause a major traffic accident. It?S only a matter of time till someone dies!

- North Canton, OH, USA

problem #260

Jun 012013

Fusion

  • 135,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle emitted a strong gasoline fuel odor. The contact inspected the vehicle and found that the fuel tank was leaking. The contact would only refuel the vehicle to half full to avoid a fuel leak. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign number 13V227000 (fuel system, gasoline) the vehicle was not repaired. The VIN was not available. The failure mileage was 135,000 and the approximate current mileage was 137,000.

- Southside , AL, USA

problem #259

Sep 272013

Fusion 4-cyl

  • 49,255 miles
I was driving approximately 70 mph in the left lane on I-40 when I heard a noise and then realized that I had absolutely no throttle response. I also noticed that the orange wrench light illuminated on the dashboard. This was especially frightening and dangerous given the fact that I was driving during a time of high-volume traffic, and there were cars behind me also going 70 mph. Thankfully, I was able to pull over to the shoulder without endangering myself or other drivers. Upon reaching the shoulder, I realized that the car was bucking and surging, and I turned off the engine. A few minutes later, I attempted to restart the car and continue driving, but upon accelerating towards highway speeds, the same problem occurred, and I moved back onto the shoulder. I had my vehicle towed to the dealership, and after inspecting the vehicle my service representative informed me that the throttle body needed to be replaced. They also informed me that there have been so many issues with this particular part, that it is on back order with Ford on a national scale. Quite frankly, I'm appalled that Ford has yet to issue a recall on this part, and I'm afraid it will only occur after someone is seriously injured as a result of their defective throttle body. I find this extremely disheartening, and I would like an explanation from Ford as to why they have not issued a recall.

- Durham, NC, USA

problem #258

Sep 282013

Fusion

  • 58,000 miles
Going down highway at about 50 mph when the car just seemed as if it was not getting any gas. The gas pedal would not work. Second time pulling out after stopping at stop sign and when pulled out in the middle of the road it stalled out again, tried pushing gas peddle to make it go and felt as if the gas peddle was not working at all.

- Conover, NC, USA

problem #257

Sep 262013

Fusion

  • 67,425 miles
I purchased my Ford Fusion at a dealership three days ago. Yesterday I was driving my car home from work and suddenly I lost the ability to accelerate, and an orange wrench popped up on my dashboard. My car started to sputter so I had to coast to the side of the road and shut down. When I went to start it back up at sputtered but started again. This happened one more time on my trip home. Both times I was nearly rear-ended. Upon researching this issue I've noticed that this is a recurring problem. What I have not come to understand is why you have not recall whatever part is causing this. To say I'm disappointed is an understatement. This is extremely dangerous and I really hope that it doesn't take somebody getting killed for this part to be recalled.

- Sugar Grove, IL, USA

problem #256

Sep 242013

Fusion 4-cyl

  • 55,000 miles
Traveling on I-95 at highway speed in the left-most lane, the RPM dropped off dramatically and hovered around 1,000 RPM. The car did not respond to my pressing the gas pedal. The car never stopped running completely but would not run past 1500 RPM (appx.). I pulled off the side of the road, turned the car off, put it in park, and restarted the vehicle. It started fine, ran for appx. 2 miles, and did the same thing again on 2-3 more occasions. On one occasion, it didn't make it more than 20 yards. I went to the nearest Ford dealer (less than appx. 5 miles from where the problem first began) and was told the throttle body needed to be replaced after a diagnostic test was performed. I was not informed of the ongoing investigation or Ford's knowledge of the problem when I asked why the throttle body needed to be replaced. Given the age of the car and the fact that I had little choice but to agree to the repair, I asked to keep the old throttle body and have it in my possession. I was first advised that there would be a core charge to keep the throttle body but was later told there was no core charge and was not ultimately required to pay a core charge. While waiting for the repair, I used the internet to research the matter and found several articles regarding more than 700,000 Ford including my make and model. After the repair was performed, I raised the issue with someone in the service department before I paid for the repair. I was told I would need to pay for the repair (appx. $550) and there was no active program to cover the repair or reimburse me at the time. Because I needed to return to work and needed my car for work-related travel in a few days, I paid for the repair but was assured if a program was instituted by Ford to cover the repair, the cost would be refunded.

- Jacksonville, FL, USA

problem #255

Jun 032013

Fusion

  • 46,000 miles
Car went into "limp mode", with wrench lit up on dash. Could not go over 5 mph, and the car was shuddering terribly. Took almost a month for Ford to replace defective throttle body. The service folks indicated it was an "epidemic" across the us, and the issue was part availability due to the number of issues.

- Midlothian, VA, USA

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