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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 19 of 24)

« Read the previous 20 complaints

problem #114

May 282013

Fusion

  • 106,000 miles

A D V E R T I S E M E N T S

My wife was driving her 2010 Ford Fusion sel AWD at about 30 mph. The car suddenly lost acceleration and the yellow wrench appeared along with the check engine light. She turned the car off and restarted it. The symptoms disappeared and the car ran normally. However, within a few miles it happened again. I checked the dtc with my scanner and got both P2111 and P2112. Both are related to the throttle body. Ford is back ordered on this part and the car is not drive able without it. If the problem had happened at a higher rate of speed or in traffic, it would have been a dangerous situation.

- Carmel, IN, USA

problem #113

May 112013

Fusion

  • 45,000 miles
While driving on the highway at approximately 65 mph, the car loss all power and the transmission began to vibrate excessively in a jerking motion with an illumination of the wrench symbol. The warning indicator remained illuminated until the engine was turned off. The failure occurred nine times at various speeds while trying to get home. The check engine light came on remained on once we arrived home. Car has been at Ford dealer for two weeks now waiting on a fuel body throttle which is apparently on back order nationwide. Why there is not a recall on this very dangerous mechanical issue is beyond me!

- Loveland, OH, USA

problem #112

May 182013

Fusion 4-cyl

  • 32,860 miles
I was driving around 45 mph and the car just shut down. I was able to pull over and after a few moments I was able to start the car again. The following Saturday I was driving around 35 mph and the same thing happened. Fortunately, I wasn't on the freeway when this happened. I read online that this is happening to other Fusion owners. I believe there's a problem with the throttle body getting stuck.

- Visalia, CA, USA

problem #111

May 272013

Fusion 6-cyl

  • 23,100 miles

A D V E R T I S E M E N T S

While driving down the highway at 50 mph in my 2010 Ford Fusion, the engine shut down and I was unable to get the engine to do anything but remain at idle, I coasted to the shoulder of the road. I shut the engine off and then restarted it. I managed to get back home. I took the car to a Ford garage and they determined that the throttle body was bad. They have ordered a new throttle body so they can make the repair.

- Zephyrhills, FL, USA

problem #110

May 292013

Fusion

  • 70,000 miles
This morning my wife told me her car would not accelerate and had acted like it was out of gas. She said when she stopped and turned the car off and then restarted the car it worked fine for a few miles. I decided to take it to my mechanic. On the way there the car would get up to around 40 to 45 and then seem to loose power. When I would pull over the car would begin to shake. I had to turn the car off and wait a couple of minutes and then restart it and it would be fine for a while. Finally made it to the mechanic and after being checked it turned out to be the throttle body. The mechanic said they called for the parts and there were over 4,000 on back order. There were able to find one and hopefully it will arrive in a day or so. With that many on back order and all the comments here you would think this would be a recall item. I can't imagine what could happen if you were in heavy traffic and this happened. It is a safety issue that needs to be addressed.

- Cleveland, TN, USA

problem #109

May 242013

Fusion 4-cyl

  • 77,140 miles
I was driving on Friday, May 24, 2013 on interstate 4 in orlando, Florida. I was driving about 55-60 mph and my 2010 Ford Fusion started to stall and sputter. This is an extremly busy interstate as it runs through downtown, orlando is the main route to walt disney world and tampa, fl. The wrench light came on and I somehow managed to pull off the side of the road through 4 lanes of traffic without causing an accident. I turned the car off and waited a minute and started it back up. I was able to drive away with no problems. This is the 4th time it has happened in the past few weeks. I had the exact same thing happen last year and had it repaired costing me around $800 which I did not have at the time. The car was fine and now here I am a year later with the exact problem, the car is out of warrenty and I cannot afford this again. Something needs to be done with this part before someone dies. I was lucky, thousands of cars traveling at a high rate of speed travel this interstate. I will be filing a complaint with the BBB against for to have the repairs completed again. They should issue a recall on this part so that others do not have to worry about this. I have found that for some reason it is inevitable to happen with this vehicle. I hope that someone somewhere can get this take care of.

- Winter Park, FL, USA

problem #108

May 232013

Fusion

  • 39,900 miles

A D V E R T I S E M E N T S

Traveling at approximately 30 mph when vehicle abruptly stopped moving forward. Engine was still running, but when accelerator was pushed the vehicle would not move. Put vehicle in park and the engine started to shake violently. Turned ignition off and immediately turned hazard lights on. Vehicles behind me had to swerve to miss me. I then turned the ignition and car started. Put car in drive and vehicle repeated the same process as described above. Had to have car towed to dealer. Dealer examined vehicle and determined that the throttle body was defective. It is my understanding that there have been numerous complaints regarding this issue. I felt that my life was endangered due to this issue. I believe that there should be a recall on all affected vehicles before someone is seriously injured or killed.

- Keller, TX, USA

problem #107

May 202013

Fusion 4-cyl

  • 50,000 miles
My car's engine cut off at 70 mph going down the interstate. Luckily no one was harmed as I was able to drift with my flashers to the side of the road. I called my local Ford dealership, and they stated this was a common problem in the Fusion. My car has cut off several times while driving around town also. It's extremely scary and dangerous to have no acceleration in 65 mph traffic.

- Tuscumbia, AL, USA

problem #106

May 222013

Fusion

  • 52,000 miles
While turning into a parking lot at a speed less than 25 mph my Ford Fusion 2010 stalled and began slowing down despite pressing the gas pedal and the wrench light appeared. The car was put into park and turned off. When the car was turned back on, the light was gone and began running normal. Car was then parked. After 45 minutes the car was started again and driven at 25 mph for about 1 mile, after stopping at a stop sign and then turning onto a 2 lane road the car encountered the same problem and was unable to accelerate despite pressing the gas. The car was again turned off and back on, with all lights disappearing and running normal. I began drive down the road to move out of traffic, the car the encountered the same problem 3 more times in less than one half mile. A tow truck was called and car was towed to a Ford dealership. The following day the Ford dealership called to inform us that the problem was the fuel throttle body that needed to be replaced. They informed us that the part needed to be order but did not know when it would be in. Later in the day upon talking to the dealership again they informed us that this particular part was currently on back order until June 18th/ indefinitely.

- Chester, VA, USA

problem #105

May 222013

Fusion 4-cyl

  • 58,300 miles
My wife driving a 2010 Ford Fusion with was driving down I 75 in detroit around 9:30 am to work, when all sudden the engine lost power. The maintenance light ( yellow wrench) started blinking rapidly. She could not accelerate even though is was pressing the accelerator pedal to ground. The engine started shuddering and shaking. My wife managed to steer the vehicle towards the exit on the highway. Drivers behind her started to brake as her vehicle started to slow down. She managed to take the next exit and pull in gas station where she shut the engine off. After about a 5 min she started the car. She did not find any problem. She went home and called me. At home I put a code reader on the car and found it had the error P2111. Investigating this further tells me it is due to fuel injection throttle body. I called the dealer huntington Ford in rochester hills, mi who wants me to bring the car for checkup with scanner ( costs about $96). Since the car has 58300 miles on it is no longer covered by factory warranty. I am concerned this is a serious safety defect and needs to be covered under warranty. I do see there a lot of people who have has this problem with 2010 Ford Fusion.

- Rochester Hills, MI, USA

problem #104

May 202013

Fusion

  • 47,500 miles

A D V E R T I S E M E N T S

Driving on the highway when the wrench light came on, the car began to decelerate, and the gas pedal did nothing. Luckily, I was in the outside lane and was able to get to the shoulder. I let the car rest for a minute, then restarted the car and drove with no problem. My experience appears identical to those who have had issues with the throttle body. The part is on back order, and Ford dealers charge 3 times as much as independent mechanics to fix it. It would seem like if the problem is so pervasive that the part is unavailable because it is used so much, this should be the subject of a recall.

- St. Louis, MO, USA

problem #103

May 102013

Fusion 4-cyl

  • 49,000 miles
Fusion cut power because of a faulty throttle body at around 45 mph. This returned a code P2112 and P2111 on my code reader. Once put into the shop, the Ford dealer told me it may be weeks or months before a part is available and I am currently without a vehicle. My warranty only covered for 3 days for rental so now I do not have a car. Very frustrating.

- Louisville, KY, USA

problem #102

May 172013

Fusion 4-cyl

  • 103,000 miles
As I was driving southbound outer drive barely crossing pelham my Fusion lost power as described by all other thottle body failures I have read. I was almost rearended by a truck behind me that was trying to make the light. Currently, there is a backorder on the throttle body assmblies and I am out of a vehicle until they deliver..

- Livonia, MI, USA

problem #101

May 182013

Fusion

  • 67,000 miles
When driving my car on the interstate, it would shake really bad anytime we got above 60 mphs. At 65, it would shut off. The engine was still running the rpms would not go above 1000. We could put the car in neutral and restart the car - no go. To get driving again, we had to stop the car completely. Wait 5 minutes. And start again. This happened 5 times. The Ford dealer found a problem with the electronic throttle body and is replacing it. The car is out of warranty though...

- Brunswick, GA, USA

problem #100

May 132013

Fusion 4-cyl

  • 59,993 miles
On May 13, 2013, at approximatley 8:30am, on I-40 westbound at 70mph the engine suddenly completly lost power/thrust and the "wrench" light (throttle body indicator). All electrical components were still on, but the gas pedal would not respond. The engine was sputtering and seemed to be "choking". I put on the hazard indicators, pulled over to the side of the road and immediately turned the car off. I checked my owners manual and it stated that if the light remained on I had an issue with the throttle body. I turned the car on and the light did not come on or demonstrate any indication of trouble, so I continued driving to my destination. Upon reaching my destination, I contacted the local dealership in the area, explained what happened and dropped it off for them to diagnose. After leaving it with the dealership for two days, the dealership could not replicate the problem but stated that it was the throttle body and that specific part was back-ordered unti June. With no options available, I paid the diagnostic fee of $130.71 and decided to try to drive it home. On May 16th, 2013, at approximately 10:30am, on I-81 southbound at 70mph the same exact issue occured again. I put on the hazard indicators, pulled over to the side of the road and immediately turned the car off. This time when I turned the car back on, the "engine" light came on (no "wrench" light). Leaving the car running, I checked my owners manual and it stated to drive it to the closes dealership. Upon reaching the dealership, I explained the repeated trouble I had had, what the previous delaership had stated and that the car was still running so they could diagnise it without having to replicate the problem. The dagnostic indicated code P2111 (throttle body stuck open-replace throttle body). They installed it, I paid the total service fee of $381.91 and drove the rest of the way home.

- Nashville, TN, USA

problem #99

May 082013

Fusion 6-cyl

  • 61,400 miles
Traveling approximately 70-75 mph on us highway vehicle lost power and entered into a limited power "limp home" mode, dropping engine to idle speed and causing a wrench light to activate on the dash and activation of "check engine" light. Vehicle losing power nearly resulted in motor vehicle collision with other vehicles. After moving to shoulder of roadway and shutting off vehicle and turning it back on the problem corrected for approximately 2 miles where issue occurred again, this time at speeds approximately 60 mph. After shutting off and powering back on vehicle the problem again corrected for less than a mile. Vehicle continued same problem after shutdown another 8 times within 5 miles. Only roadside correction to issue was to remove negative battery cable to reset computer. After completing this task vehicle would run normally for approximately 10 miles where issue would return. Vehicle was taken to shop where a diagnostic computer showed codes of P2112 and P2111, throttle actuator stuck open and throttle actuator stuck closed. Required repair appears to be complete removal and replacement of electronic throttle body assembly.

- Sedalia, MO, USA

problem #98

May 042013

Fusion 6-cyl

  • 45,504 miles
Was driving for about 1 mile, then all of a sudden car was still running but no throttle on a very busy road lucky was able to get pull over. I feel that a car with only 45,504 miles should not done that. I keep my maintenance up to date. And was not cover under my warranty. That's $ $450 I didn't have { throttle body} that's is the first time I have felt unsafe driving my car. For being a woman that could have been on the interstate at a faster speed it could have been a disaster for everyone. Thank you.

- Kingsport, TN, USA

problem #97

Nov 192012

Fusion 4-cyl

  • 60,000 miles
I pulled out of my office parking lot onto higway and car stalled and seem not to get gas. Engine light came on and I had to shut car off and restart it until I got to a auto shop and there they put it on the computer and said I had to take it to the dealership which I had it towed the next day because it was after the dealership closed. They kept it for 3 days said it was the accelerator which they replaced said it was fixed. 2 weeks later the engine light came on again and so I took it back to them they replaced my catalyic converter said it was fixed. About a month later the same thing happen so I took it back to the dealership and they kept if for 3 days and said they couldn't find the problem because it didn't show up on the computer. I have taken it back to them 3 more times in which the last time I that it out with the service manager and owner. Finally I took it to another Ford dealership and they kept it until they found the problem which was a bad throttle body which I had been telling the other dealership service manager and owner all along. I had to pay $505.43 to get it fixed because my waranty had gone out. Car is now fixed I pray but it took taking it to another Ford dealership.

- Havana , FL, USA

problem #96

May 032013

Fusion 6-cyl

  • 34,000 miles
Vehicle seemed to stall, wrench warning light came on and then went off, shut off vehicle and restarted. Could not get vehicle up to speed, seeming to stall again. Called tow truck.

- Downingtown, PA, USA

problem #95

May 022013

Fusion 4-cyl

  • 36,900 miles
Driving on interstate at highway speeds (65mph+), car suddenly lost power and slowed, shuddering as it stopped. Difficult to restart, able to continue on driving for several miles before occurring again. Had vehicle towed to Ford dealer in the area for service. Diagnosed as throttle body failure; dealer service has replaced throttle body as of 5/3/2013.

- Wake Forest, NC, USA

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