Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 1
Average Mileage:
55,508 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 5 of 19)

« Read the previous 20 complaints

problem #300

Aug 072014

Fusion 4-cyl

  • miles


I was driving on the interstate at approx. 55 mph, with cruise control activated. The vehicle suddenly deactivated T he cruise control and started slowing down. Wrench light came on, and it stopped responding to pressing of the accelerator. I steered the vehicle off the interstate and on to an exit ramp, with brakes and steering unaffected. When I put it in park, the engine was sputtering and the car shaking. After shutting off the engine and restarting, the vehicle ran normally without warning lights. Repair shop employees said it was probably the throttle body, but because the car computer had not recorded the codes, they weren't sure.

- Fargo, ND, USA

problem #299

Jul 292014

Fusion 4-cyl

  • 72,704 miles
I was driving normally when the vehicle lost all power. I was forced to pull over on a 2 lane highway with no shoulder. Car shook violently at idle. Turned the car off and restarted it and the problem seemed to go away. Happened again a mile or so later.

- Hamilton, OH, USA

problem #298

Jul 262014

Fusion 4-cyl

  • 59,492 miles
I was driving on an interstate going 65 mph when my gas pedal stopped working, it would not make my car accelerate. The rpms dropped down to 1000-1500 and my car immediately started to slow down. I pulled to the side of the road and as I slowed down the car jumped and acted like it was stalling out. The wrench light on the dash also illuminated. I put the car in park and let the car run for about 1O more minutes before it stalled out.thinking that my car was broken down and I was going to have to get it towed. Before I called for a tow I restarted the car and when I did, it ran fine.

- Milford, NH, USA

problem #297

Jul 122014

Fusion 4-cyl

  • 64,000 miles


While driving on the highway the accelerator suddenly stopped working and had to pull over in high speeds when my vehicle could not accelerate. Was towed and autobody shop found that the car was in "limp mode". engine code P2111 throttle actuator control system (tac) stuck open. Diagnosis shows an internal fault with throttle position sensor circuit.

- Northborough, MA, USA

problem #296

Jul 192014


  • 50,000 miles
Car stalled all of a sudden traveling 70 mph in the middle lane of a 3 lane highway. The throttle went into limp mode and I was forced to abruptly pull off to the side of the road where the car sputtered with the wrench light on the dash. I started the car again, the wrench light went away and the engine started properly. I diagnosed the computer system and got two codes, P2111 and P2112. The throttle body is getting stuck open and stuck closed causing the car to go into limp mode. This is very dangerous for anyone traveling on a busy road and could definitely cause injury if someone is unable to react to the situation due to their car being inoperable.

- New Hartford, NY, USA

problem #295

Apr 132012


  • 72,795 miles
We have had an abnormal fuel smell and leakage from the gas tank area. We have mentioned this to the Ford dealership on a few occasions. We were told there was a notice of recall #13S04 but when we talked to the dealership we were told this was not for our but for a 2013. Why are they not taking care of the same problem for the earlier model. We have now taken our car in for 2 other recalls and find this is a very dangerous and possible life threatening problem.

- Riverview , FL, USA

problem #294

Jul 052014

Fusion 6-cyl

  • 63,700 miles


Myself and two passengers (including 10 month old) were riding northbound on the interstate at approximately 65 mph. Our 2010 Ford Fusion suddenly went into safe mode (aka "limp home mode") where the car continues to have power (steering, brakes, HVAC systems) but it does not respond to pressing on the accelerator. We were traveling along at ~3-5mph with other traffic still traveling full speed. Extremely dangerous situation in an extremely dangerous vehicle. A Ford dealer had just performed recall 13B17 on the vehicle, which recalibrated the powertrain. Unfortunately they did not install a new throttle body, which is covered on this vehicle in satisfaction program 13N03.

- Canal Winchester, OH, USA

problem #293

May 272014

Fusion 4-cyl

  • 92,000 miles
Driving on fwy at 65 mph when engine dies in my 10 Fusion! pushing gas pedal resulted in no action RPM gauge to 0 as I moved to shoulder. My god was watching over me as I have no idea how I made it to the shoulder avoiding cars all around me and not causing a wreck or getting hurt. Car started up after 5 minutes of prayers and drove to dealer who was less than 1 mile away. Car died again 200 yards from dealership but started up and made it to dealer. They recognized the problem-throttle body issue and Ford had extended warranty to 150K on car for this reason via "customer satisfaction program 13no3". issue was fixed next day, car is fine now. Had received notification from Ford indicating that the "throttle body may develop contamination..." the fact that the car died as I was driving on the fwy at fwy speeds and did not get hurt or hurt anyone else is a miracle. Ford recognized the problem and chose to not act but chose to wait until a mechanical failure occurs before acting. I have this question for Ford executives, knowing that the "throttle body may be contaminated...." would you allow your sons and/or daughters to drive a Ford? Ford will spend millions of $'s promoting their vehicles instead of proactively correcting the throttle body issue. My son will be 16 next year and he wants an F150, my daughter will be 16 in 3 years and she wants a mustang. They will not be driving Ford products. I will ensure that all my family/friends/peers and acquaintances hear of my near death experience driving my Fusion while Ford knew that there may be an issue and did not act. Here's a recommendation to Ford - remove me from your mail advertising list and save some $. here's a better recommendation proactively correct this issue before someone gets hurt or dies driving a Ford that "may develop contamination..."

- Laguna Niguel, CA, USA

problem #292

Jun 212014


  • 30,019 miles
I was driving at a low speed of approximately 20-25 mph behind a large truck. Truck pulled over to let people pass, and when I tried to accelerate, nothing happened and the speed dropped to 5mph and did not respond to accelerator pedal. An "orange wrench, repair needed" indicator light was on as I coasted off road and turned off ignition. Waited 10 minutes, restarted car and drove home without incident. There was also another incident that seemed insignificant at the time: About 2 months ago, when accelerating to go up a hill, the car did not respond and crawled extremely slow uphill, but was ok when back on flat ground. Recently received letter from Ford about a recall repair for problem with throttle body, causing car to lose power, and to bring it in for a calibration upgrade. Upgrade is to give slightly more power if you should have problem, but does not correct problem since not all cars will experience loss of power. Went to dealer after I had lost power, asking for replacement of throttle body since I had an "incident" as described in recall. They only did a calibration upgrade since they could "not duplicate the problem" at repair diagnostics did not record a problem with throttle body. Said "no codes in PCM. Re-flashed PCM, return to customer". the incident that happened to me was real, and potentially very dangerous. Had I been out on the busy highway, it could have been fatal. I feel that if Ford knows there is a problem and refuses to correct it when a problem is reported, they are being negligent. I wanted to somehow document what happened to me, since I feel the car is unsafe to drive, and this problem will likely happen again.Ford knows about the problem, but if they can't trust what is being reported by a customer, the safety of anyone who owns one of these cars is being compromised. This is a very dangerous issue.

- Lilburn, GA, USA

problem #291

Apr 292013


  • 80,000 miles
I started smelling gasoline every time I would get out of my car or walk towards it. I was under the impression I had "spilled some", but on 6/9/2014 I noticed a puddle of something in my driveway. I proceeded to smell it and noticed it was gasoline. So I looked under my car and realized that it had a gas leak. I then started looking online to see if there was a recall for this, but unfortunately only the 2013 models have been recalled for this issue. My car is not a 2013, but it is a 2010 and it appears to have the same issue that these cars have had. This problem needs to be looked into for the safely of the consumer. I have scheduled an appointment with a local dealer, but it worries me that I have been driving with my life just one little spark away from my car catching on fire.

- Johnson City, TN, USA

problem #290

Aug 172013

Fusion 6-cyl

  • 44,558 miles


While driving at 65 mph the engine drops to idle. You have to pull over on the shoulder and restart the car.

- St. Petersburg, FL, USA

problem #289

May 162014

Fusion 4-cyl

  • 53,245 miles
As I was driving I suddenly lost power and there was no response when I pushed on the gas peddle. The car was shaking and making noises. I was able to continue driving after I put the car in park and removed the key for a few seconds. A few days later this happened a second time. I was driving about 10 miles an hour and the car again lost power and was shaking and making noises. Again I removed the key and waited a few seconds and was able to start the car and drive normally. The third time this happened the car suddenly accelerated and lurched forward. I had the car towed to my mechanic and he said he cleaned the throttle. He could find nothing else wrong.

- Lauderdale Lakes , FL, USA

problem #288

Feb 242012

Fusion 4-cyl

  • miles
Approximately two years ago, I was driving down rt 28 in fairfax, va. I was going about 60 mph when my car turned off. No power steering, no brakes, to speed. The car behind me slammed on his brakes and narrowly missed rear ending me. I made it over to the shoulder. I took my car to koons Ford sterling, they told me it was the throttle body. I called Ford motor customer relationship center and told them what happened and also told them that I goggled it and found many other people complaining about the same thing. I was told that Ford had no knowledge of problems with the throttle body. I paid to have the work done. Fast forward...............three weeks ago we received a letter from Ford telling us that the throttle body was now being recalled and if we have already had the work done, we should take the receipt up to the dealership for our refund. Well that was on April 1. still nothing. Each time I call I'm told that it's still under review. Aside from the fact that I probably will never get a refund, I'm wondering how many people died from this. It took Ford 2-3 years to do this recall.

- Great Falls, VA, USA

problem #287

Feb 142014


  • 59,300 miles
I was driving the road around 50 mph.,when suddenly my car was idling! I tried to push the gas but the car was no power I gear off to the side of the road. I put the car to park. After I restart my car and seems nothing was wrong with it.I took my car to Ford dealer schwabengarage ag stuttgart-vaihingen germany / garage to look what is wrong with it, they didn't see anything wrong with it. So I drove my car again, my boyfriend search the problem and found out that the throttle body is not working right, but the dealer couldn't see the problem. My boyfriend order the parts anyway because I can feel that my car is going to break down again. I was driving this morning with my two kids when my car lose power again. I turned it off and start again and after 100 meters it did the same again. I was terrified and pray hard that the other car will not hit us. I took my car to aafes / military installation car care with the parts we purchased and replaced the throttle body. I drove my car home today and got home safely. I found out that Ford Fusion has been having this problem.

- Apo, AE, USA

problem #286

May 162011


  • 50,000 miles
After gas fill up. Car difficult to start. Takes several tries to get it going and then stumbles and runs rough for a while. When car was new it did it a few times. Incident occurred more and more as miles increased. By 90,000 miles, it almost always happens.

- Brooklyn Park , MN, USA

problem #285

Oct 092013

Fusion 6-cyl

  • 48,000 miles
The vehicles engine acts as if it were going to shut down or stall, and goes into "limp mode." This has happened several times. This has happened several times intermittently without warning. Once on a 2 lane highway where we were nearly struck from behind!

- Butler, OH, USA

problem #284

Dec 132013


  • 49,567 miles
This is the second time this is happening on my sons car. It happened five times today while driving home from his university for christmas break. Each time it happens, the "wrench light" appears and then the car loses power. He had to pullover on the hwy each time and restart the car to get it to reset. This is very dangerous and it's happening to many Ford Fusion as I've been investigating this online. My son is only 19 yrs old and is not an experienced driver and I thought we were buying him a dependable car that we would not have to worry about him having problems like this. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Southlake, TX, USA

problem #283

Dec 122013

Fusion 6-cyl

  • 120,000 miles
Driving at 70 M.P.H vehicle just shut down. Engine was at idle at 1000 RPM but vehicle would not pull off the roadway. Wrench light came on. Had to stop in the roadway put vehicle in park turn vehicle off then restart vehicle. Vehicle ran like nothing had happened. Then it started doing it over and over every 4-5 miles. N.C.C.C. has filed complaint. Ford response in the most severe F.M.E.M. mode failure driver had engine power to allow vehicle mobility to maneuver to a safe location. (this is not true ) vehicle will stop in the roadway it does not have the power to pull the vehicle it idles @ 1000 R.P.M but it will not move. If Ford would drive my Fusion they would buy something other then a Ford to drive. Recall needs to come a.S.a.P. before someone gets killed.

- Matthews, NC, USA

problem #282

Dec 092013


  • miles
This problem has happened twice within the past 3 days. At the first occurrence, we were driving rather slowly, appx. 35 mph. The car lost power without warning, and started misfiring violently. Depressing the fuel pedal had no effect. The yellow wrench warning icon on the dash was lit. We were going down a slight hill on side street, so it was easy to drift to the side of the road. We put the car in park and allowed it to run for a few minutes, but it continued to misfire and seemed starved for fuel. It did keep running for about 5-10 minutes more before we shut it off. While waiting for the tow truck, my husband tried restarting the car. It started immediately and ran fine with no warning lights. The next day the mechanic checked it but could find no issue or record of an error code. He added "dry gas" in case the problem was due to water freezing in the fuel line. The weather is quite cold. The third day (today) I filled the fuel tank and added another bottle of "dry gas". I drove appx 35 miles (in several segments) then the problem happened again. This time I was in traffic, going appx 55 miles per hour. The behavior was identical: Pronounced misfiring, no power, fuel pedal had no effect, wrench warning light on. I was fortunate to have barely enough momentum to get most of the way off the highway. This time I restarted the car after about 10 seconds. Again, it started right up and I was able to drive the final 6 miles of my commute. In researching the problem, it seems that the cause may be the throttle assembly. We will be taking the car back to the repair shop and I will be happy to report back on the resolution.

- Mohnton, PA, USA

problem #281

Dec 022013


  • 41,124 miles
Car driving fine when it suddenly loses all throttle response. The little orange wrench light comes on. Pulled car over to the shoulder and turned off the ignition. When I turned the car back on, it began working again. This is the second time this has happened. The first incident was a few weeks ago. Very dangerous to lose throttle response. Upon checking internet it appears that this problem is not uncommon. You need to look into this and get Ford issue a recall.

- Shoreview, MN, USA

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