Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 1
Average Mileage:
55,338 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 7 of 20)

« Read the previous 20 complaints

problem #262

Oct 012013

Fusion 6-cyl

  • 43,950 miles

A D V E R T I S E M E N T S

Traveling North bound on interstate 77. Heavy (5pm) traffic. I was in the rightmost lane. Without warning throttle response died. The accelerator pedal had no effect on the RPM. Engine went to a rough idle speed (varying between 800 and 1500 RPM). I was forced to coast the vehicle to the right highway margin. Stopped the car. Turned off ignition. Waited 60 seconds to compose myself. Car then started and ran flawlessly. I then drove straight to the Ford dealer where I bought this car / brand new in 2010. (approximately 5 miles away from where it died). A cursory internet search reveals that Ford has replaced over 27,000 Fusion throttle bodies on 2010's, under warranty. My car is 6 months out of warranty, so dealer said tough luck. I had to pay $438.80 for repair. "regulators and Ford have logged more than 1,000 complaints. Consumer advocates in North Carolina convinced the National Highway Traffic Safety Administration to begin an investigation, but in six months, the case hasn't moved past the preliminary stage." Please tell me that Ford will be compelled to fix this known issue. I read online that Ford does not consider this to be a safety issue. That is absurd. I feel very lucky that I did not cause a major traffic accident. It?S only a matter of time till someone dies!

- North Canton, OH, USA

problem #261

Jun 012013

Fusion

  • 135,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle emitted a strong gasoline fuel odor. The contact inspected the vehicle and found that the fuel tank was leaking. The contact would only refuel the vehicle to half full to avoid a fuel leak. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign number 13V227000 (fuel system, gasoline) the vehicle was not repaired. The VIN was not available. The failure mileage was 135,000 and the approximate current mileage was 137,000.

- Southside , AL, USA

problem #260

Sep 272013

Fusion 4-cyl

  • 49,255 miles
I was driving approximately 70 mph in the left lane on I-40 when I heard a noise and then realized that I had absolutely no throttle response. I also noticed that the orange wrench light illuminated on the dashboard. This was especially frightening and dangerous given the fact that I was driving during a time of high-volume traffic, and there were cars behind me also going 70 mph. Thankfully, I was able to pull over to the shoulder without endangering myself or other drivers. Upon reaching the shoulder, I realized that the car was bucking and surging, and I turned off the engine. A few minutes later, I attempted to restart the car and continue driving, but upon accelerating towards highway speeds, the same problem occurred, and I moved back onto the shoulder. I had my vehicle towed to the dealership, and after inspecting the vehicle my service representative informed me that the throttle body needed to be replaced. They also informed me that there have been so many issues with this particular part, that it is on back order with Ford on a national scale. Quite frankly, I'm appalled that Ford has yet to issue a recall on this part, and I'm afraid it will only occur after someone is seriously injured as a result of their defective throttle body. I find this extremely disheartening, and I would like an explanation from Ford as to why they have not issued a recall.

- Durham, NC, USA

problem #259

Sep 282013

Fusion

  • 58,000 miles

A D V E R T I S E M E N T S

Going down highway at about 50 mph when the car just seemed as if it was not getting any gas. The gas pedal would not work. Second time pulling out after stopping at stop sign and when pulled out in the middle of the road it stalled out again, tried pushing gas peddle to make it go and felt as if the gas peddle was not working at all.

- Conover, NC, USA

problem #258

Sep 262013

Fusion

  • 67,425 miles
I purchased my Ford Fusion at a dealership three days ago. Yesterday I was driving my car home from work and suddenly I lost the ability to accelerate, and an orange wrench popped up on my dashboard. My car started to sputter so I had to coast to the side of the road and shut down. When I went to start it back up at sputtered but started again. This happened one more time on my trip home. Both times I was nearly rear-ended. Upon researching this issue I've noticed that this is a recurring problem. What I have not come to understand is why you have not recall whatever part is causing this. To say I'm disappointed is an understatement. This is extremely dangerous and I really hope that it doesn't take somebody getting killed for this part to be recalled.

- Sugar Grove, IL, USA

problem #257

Sep 242013

Fusion 4-cyl

  • 55,000 miles
Traveling on I-95 at highway speed in the left-most lane, the RPM dropped off dramatically and hovered around 1,000 RPM. The car did not respond to my pressing the gas pedal. The car never stopped running completely but would not run past 1500 RPM (appx.). I pulled off the side of the road, turned the car off, put it in park, and restarted the vehicle. It started fine, ran for appx. 2 miles, and did the same thing again on 2-3 more occasions. On one occasion, it didn't make it more than 20 yards. I went to the nearest Ford dealer (less than appx. 5 miles from where the problem first began) and was told the throttle body needed to be replaced after a diagnostic test was performed. I was not informed of the ongoing investigation or Ford's knowledge of the problem when I asked why the throttle body needed to be replaced. Given the age of the car and the fact that I had little choice but to agree to the repair, I asked to keep the old throttle body and have it in my possession. I was first advised that there would be a core charge to keep the throttle body but was later told there was no core charge and was not ultimately required to pay a core charge. While waiting for the repair, I used the internet to research the matter and found several articles regarding more than 700,000 Ford including my make and model. After the repair was performed, I raised the issue with someone in the service department before I paid for the repair. I was told I would need to pay for the repair (appx. $550) and there was no active program to cover the repair or reimburse me at the time. Because I needed to return to work and needed my car for work-related travel in a few days, I paid for the repair but was assured if a program was instituted by Ford to cover the repair, the cost would be refunded.

- Jacksonville, FL, USA

problem #256

Jun 032013

Fusion

  • 46,000 miles

A D V E R T I S E M E N T S

Car went into "limp mode", with wrench lit up on dash. Could not go over 5 mph, and the car was shuddering terribly. Took almost a month for Ford to replace defective throttle body. The service folks indicated it was an "epidemic" across the us, and the issue was part availability due to the number of issues.

- Midlothian, VA, USA

problem #255

Sep 222013

Fusion

  • miles
Throttle body failure. Codes P2111 and P2112

- Buffalo, NY, USA

problem #254

Sep 222013

Fusion

  • 68,000 miles
While driving down the road, the car will suddenly jerk and the check engine (wrench) light will come on and I will immediately lose all ability to accelerate. After pulling the car over and putting the car in park, the car begins to shake until I turn off the car. When I turn the car back on, it takes a minute to turn over and then drives fine until it happens again.

- Bristol, TN, USA

problem #253

Sep 172013

Fusion

  • 43,358 miles
I was driving my 2010 Ford Fusion, with 43,000 miles on the highway passing a car, when I experienced a jerk and could no longer accelerate. I looked in my rearview mirror to see a car approaching very quickly. I was lucky that I was only passing one car and it had already gotten by me so I pulled back over and coasted to the side of the road. There was a wrench light on. I turned car off, waited a moment and started it again. The wrench was gone. Took it to the Ford dealership and no codes came up. However, the etb check found a fault. The electronic throttle body was replaced. This is serious problem that needs to be corrected immediately before someone is injured or killed.

- Athol, MA, USA

problem #252

Sep 172013

Fusion 6-cyl

  • 42,932 miles

A D V E R T I S E M E N T S

Car lost all engine power and would not accelerate going down the interstate. Car was jerking and shaking. The car had a "wrench" light on the dash. Engine codes were P2111 and P 2112. After researching online, the issue is the throttle body. It is a sealed unit and must be replaced.

- Newport News, VA, USA

problem #251

Aug 052013

Fusion

  • 60,100 miles
Car idling rough, engine stalls multiple times when at idle or slow (parking lot) speeds. Multiple occurrences over several days. Read that it was a very common problem with these Ford Fusion cars, being the throttle body. Verified with mechanics. No trouble codes given by on board computer. Several days later, engine stalled while driving on the interstate at speeds of 65-70mph. This has continued happening from time to time, even after cleaning of the throttle body that is on national backorder. Idle issues also continue. Still no trouble codes given by the on board computer.

- Warrior, AL, USA

problem #250

Sep 112013

Fusion

  • 84,000 miles
Driving all of a sudden car looses power in the middle of the road could of caused an accident if at that moment there were other cars close by would not start up right was afraid called aaa for toe back to my house this is not wright im going to have to fix it but Ford should reimburst me & now im afraid to drive this car

- Margate, FL, USA

problem #249

Sep 112013

Fusion

  • 47,600 miles
Lost engine power while driving and could not accelerate or maintain speed. Engine was still running however. Turned off car and restarted and acceleration worked like normal. This happened again today (9/18/2013).

- Chelmsford, MA, USA

problem #248

Sep 062013

Fusion

  • 88,900 miles
While driving upon four occasions, the engine stopped, resulting in a loss of speed and pulling over to the side of the road amid traffic or a driving lane closest to the curb. I was unable to accelerate, turned on my hazards and slowly maneuvered to a stop. The "wrench" light immediately illuminated, which normally indicates a powertrain issue; however, during the 4th occasion, the wrench light went off and then the "check engine" light illuminated. After speaking with several service personnel members and receiving guidance, it has been determined to be the electronic throttle body. While questioning my vehicle's service concerns, I encountered another individual at my dealership with the same car and issue, which was solved by replacing the electronic throttle body. After the first incident, I let the car rest for 5 minutes, started the car back up with ease and without the same issue for 7 days. The subsequent incidences occurred within a 3 hour period. Although not on the highway each time, I feared a severe accident and stuck to city streets.

- Indianapolis, IN, USA

problem #247

Aug 162013

Fusion 6-cyl

  • 56,000 miles
In the middle of my drive home on the interstate at 60mph, the car just suddenly lost the ability to accelerate. As I put on my hazard lights and began pulling off to the side of the interstate, the car began mildly lurching. Luckily, I was able to safely pull to the side of the interstate and get the car stopped. I turned the vehicle off and restarted a few minutes later to find the vehicle appearing to be completely fine. I got off of the interstate at the next exit and luckily made it safely home. Upon taking the car to the dealership to be looked over, I was told the throttle body was "gummed up" and would need to be replaced. I am told that this type of repair is not something commonly needed to be done on a car only a few years old with only 56,000 miles, and the sudden loss of all ability to safely control the car on the interstate is an extreme safety concern.

- Indianapolis, IN, USA

problem #246

Sep 062013

Fusion 6-cyl

  • 92,000 miles
As I was exiting rt. 35 to interstate 75, a major traffic interchange, my 2010 Ford Fusion died and I was forced to pull over to a very slim berm area to shut it off and start it back up again. It seems the throttle body was "stuck" and it had to be replaced. This was a very dangerous situation that I should not have been involved in due to something Ford knows is an issue with Fusion. Please encourage a mandatory recall so that lives are not lost! I was fortunate to not have caused an accident but someone else may not be so lucky. I would hope that Ford would not want any casualties on their conscious and would fix this known problem.

- Springfield, OH, USA

problem #245

May 122013

Fusion

  • 42,000 miles
I was driving on 1-95 in Virginia in the left lane early in the morning with my cruise control set. All of a sudden my cruise control shut off and my car started to slow down very fast. I was lucky that no one was behind me in the left lane or else I could have been in an accident. After sitting on the side of the highway for a few minutes I restarted my car and was able to drive on the road again. About 30 minutes later my car did the same thing where the gas pedal wouldn't work and the wrench light came on. The part of the highway did not have very many exits so I had to start my car up again in order to make it to an exit with a Ford dealership. Once at the Ford dealership I left my car to be looked at the next day. The Ford dealership called me to tell me it was the throttle body and it was going to be $600. I went in to buy the part to try and replace it myself and told the car dealership that I was very upset because my car wasn't even 3 years old yet and that I was still paying on my loan. The supervisor said they had seen this issue on other Fusion and was going to only charge me $300 for the part and they would handle paying for the labor costs. This is a serious issue that is very dangerous especially when it happens on the highway.

- Clifton, VA, USA

problem #244

Sep 082013

Fusion 6-cyl

  • 66,225 miles
Driving vehicle and the engine starts surging and fails to response to gas pedal movement. The dtc code displayed two days later with code reader connect pre-failure was P2111.

- Garden City, MI, USA

problem #243

Sep 092013

Fusion

  • 75,800 miles
I was traveling on I-65 at approximately 65 mph in the far left lane when I lost acceleration. The throttle control/drivetrain malfunction light came on and I was rapidly slowing in dense traffic with nowhere to lull off on the left side. I was able to pull off to the right through 3 lanes of traffic as the car shut off. I called my mechanic who advised me to restart it and drive to safety if possible. I done so and the warning light was gone and the car ran normally. I took it to my father's who used a code scanner and found a saved code of P2111. This is the code for tac stuck open. After investigation I found that Ford has numerous faulty throttle body units which require replacement. I believe the sheer volume of these issues are indicative of a bad product which produces a significant safety hazard. I could have stalled and caused a serious accident if I wasn't able to get to the right in time. This also could pose a risk if someone was turning left through traffic.

- Bloomfield, IN, USA

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