The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The first dealer performed a routine maintenance check in addition to the recall repair. When the service engine warning light illuminated, they cleared the code. The contact was unable to determine if the dealer performed a leak test on the canister purge valve (cpv). The dealer did not remedy the recall. After the dealer allegedly completed the recall repair, the contact was driving and the service engine light illuminated. The vehicle was taken to a second dealer for further inspection. The manufacturer was notified of the failures and refused to provide any further coverage to repair the vehicle. The contact was unable to determine if the manufacturer would remedy the failure and was uncertain if the vehicle was safe to drive. Prior to the repair, the only failure experienced was the service engine light randomly flashing. The approximate failure mileage was 107,168.

- Holton, IN, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic where it was diagnosed that the driveshaft, solenoid, and motor mount were damaged due to a fuel leak. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

- Winthrop, MA, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to receive the recall repair. The dealer did not give a specific date for when the part would become available. The dealer scheduled a recall appointment and mentioned that it would take less than an hour for the repair. The contact arrived back to the dealer who stated that it may be longer than two months for the part to become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Yoder, CO, USA

1st time, I was stopped at a red light after driving 50 miles when the light turned green, I stepped on the gas, the car rev'd like the car was in neutral and would not go into gear. After several tries, it went into gear and drove ok. The 2nd time, I was traveling about 60 mph, and the car started reving at 4,000 rpms and lost all power. I pulled over, put it in neutral and back in gear several times till it started again. I pulled out again on the 4 lane and the car continued reving at around 4,000 rpms and had no power so I got off the road again. The "wrench" trouble light lit up. I turned the car off, sat about 5 minutes, started it back up and it worked fine. I took it straight to a Ford dealer who could not find out what was wrong with it.

- Mount Pleasant Mills, PA, USA

Took car in for safety recall number 15534. Due to myself and family noticing a gas smell in my car all the time. Took to Ford dealership, they examined and a crack was noted and corrosion of my fuel tank. Was told they could not release the car back to me. I would be without my car for approx. 10 months. They are providing me with rentals, however, have to trade in every month. Contacted Ford Corp. To ask for assistance to assist with possibly trading my vehicle in and purchase another from Ford. They told me "sorry, there is nothing that we will do. You just have to wait for the part to be available." I am still paying for my car, however, it will be sitting at a Ford dealership for atleast 10 months. Can forward actual car report from Ford dealership, if needed.

- Winder, GA, USA

The contact owns a 2010 Ford Fusion. The contact stated that while parked or driving at various speeds, the check engine warning light illuminated. In addition, the contact noticed fuel was leaking underneath the vehicle. The vehicle was taken to a dealer where it was repaired under NHTSA campaign number: 15V793000 (fuel system, gasoline) however, the failure recurred. The vehicle was then taken to an independent mechanic where it was diagnosed that the vapor pipe assembly needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 39,177.

- South Euclid, OH, USA

The contact owns a 2010 Ford Fusion. While fueling the vehicle, a strong fuel odor was present in the vehicle while the fuel inlet warning light was illuminated. The failure occurred randomly. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline); however, the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

- St. Louis, MO, USA

The contact owns a 2010 Ford Fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Sunflower, MS, USA

My vehicle went into limp mode while traveling 60 mph on the highway. I was able to stay under control and pull to the side of the road momentarily. When I arrived home my obd-II reader revealed code P2111 throttle body stuck open. I contacted Ford and my VIN does not fall under the customer satisfaction program 13N03 however it is obvious that these are the exact same symptoms the program is supposed to cover.

- Remlap, AL, USA

Vehicle shuts down while cruising on the freeway. The wrench light came on. Lost control of throttle and had to pull over to the shoulder. The car wouldn't rev up or anything. After turning the car off and starting it back up again it drove fine and the wrench light disappeared.

- Oakland, CA, USA

Computer controlling throttle shuts engine off at highway speeds. No power to control vehicle.

- Abingdon, VA, USA

Suspected crack in fuel tank due to smell of gasoline under car continuous since summer of 2015, plus clutch regularly slips now also as though problem in transmission.

- Pittsburgh, PA, USA

As I was driving the power steering stopped workin. And couldnt turn the wheel. While I had my children in the car. Also the gas tank whenever I get gas the car shakes & when I turn the car on after the gas is done, the car stalls & have to restart it twice before it stays

- Brooklyn, NY, USA

The fuel tank is leaking on the vehicle. The warranty company says it was rust. The dealer informed me that this is not rust and was common on this model of Fusion. They say it is leaking from the top of the tank near the seam. I cannot fill the tank in my car and this is a danger because it is close to the exhaust. The cost of the repair will be $1200 and when I called Ford they just are aware there is a issue but also tell me that there is nothing they can do.

- Bangor, MI, USA

Last year I had the throttle body recalibrate and cleaned. After receiving the extended warranty, Ford replaced the part at no cost. It has been not even a year yet and my car is experiencing the same problems. I was at a stop light and my vehicle stalled our and the wrench light came on as well as some other lights. The light turned green and from what I remember from the other 1000 posts, they said to turn the car off and restart it. That's exactly what I did. It obviously occurred a few more times as well. I took it to the dealer and my bill was 1,000 dollars. They changed a purge valve which was stuck open. Therefore, allowing the gas to flow directly to the canister. They also mentioned how dirty the engine was and recommended that I get a flush done on the vehicle. I declined because I knew that carbon was coming from the throttle body. Anyways, the vehicle is very unstable and unsafe. When I step on the gas pedal, it takes a good 7 seconds to accelerate and therefore possibly causing a crash, especially trying to merge on the parkway. I went through this a year ago and ever since spent over 6,000 dollars in repairs. Not to mention the motor mounts which break pretty often. It looks as though the transmission is going to jump out of the vehicle. I called Ford and explained that my car was experiencing throttle body issues again and they said that once it's fixed, the warranty is up and I have to pay out of pocket. This is ridiculous! their cars are unsafe. What if I was one of the victims where the car stalled while driving? I know this has happened. Please look into this vehicle, it is not a safe car.

- Coraopolis, PA, USA

I smelled gasoline every time I filled up. I took the car to a Ford dealer and they found the gas tank had a crack on the top. It was actually dripping gas near the exhaust system. Dealer said tank needed to be replaced. Quoted a price of $1200 just for the tank. Dealer found a used tank. Total cost was $638. Dealer refused to call Ford to see if they would cover part of the cost. Car had 93,000 miles on it.

- Mifflintown, PA, USA

I started smelling gasoline every time I would get out of my car or walk towards it. I was under the impression I had "spilled some". I proceeded to smell it and noticed it was gasoline. So I looked under my car and realized that it had a gas leak. I took my card to a Ford dealership and the found my fuel tank seal has cracked. This problem needs to be looked into for the safely of the consumer.

- Hawley, MN, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at a low speeds, the steering wheel seized. In addition, the contact stated that while in park, the check engine warning light illuminated and the "check fuel valve inlet" was displayed across the message board. The failure with the steering wheel recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the steering rack needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 103,000. Updated 02/10/16 dealer advised if not fixed could result in a crash. Updated 05/22/18

- Mcleansboro, IL, USA

The check engine light came on several times and was returned to dealer for service. Kept being told was a dirty flap in the capless fuel neck. Quit taking it since warranty ran out and cost $100 per issue without issue being fixed. Drove with check engine light on until I smelled gas while parked in garage and saw gas leak under the car between back seat area and trunk. Took to Ford dealer and they told me the gas tank was crack and had to replace at a cost of $1600 after tank was replaced the check engine light has stayed off. Found out that many of the 2010 Fusion have had the same issue and the 2013 Fusion are under recall.

- Griffin, GA, USA

This has happened sporadically since July 2015. There's no warning, no check engine light. You're driving the car and all the sudden the power to the engine is cut. It maintains a very rough idle as you attempt to maneuver to a shoulder in traffic and once stopped the car shakes violently. When this issue occurs the "wrench" on the dash electronics illuminates. Once you shut the car off and restart the car, it sometimes runs fine for a while, other times this issue occurs again. We've had the car into the shop twice, but because there's no check engine light sourcing the problem is incredibly hard. This is extremely unsafe, especially if it occurs on the interstate or other congested areas. Ford needs to be held liable for such and should issue a mandatory recall. I attached a picture of numerous complaints about the same issue and some say it's the throttle bodies which had an extended warranty for a little bit, but one should not have to have this occur before getting it fixed.

- Millbrook, IL, USA