CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
36,673 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2010 Ford Fusion Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #25

Sep 192016

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and another one for the fuel system. The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. The NHTSA campaign number for the fuel system was unknown. VIN tool confirms parts not available.

- Thrall, TX, USA

problem #24

Jul 082016

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bakersfield, CA, USA

problem #23

May 092016

Fusion

  • 92,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000. The VIN was unavailable.

- Greenville, NC, USA

problem #22

Jan 102016

Fusion

  • miles

A D V E R T I S E M E N T S

Vehicle, while stationary, was struck by another vehicle at a hight rate of speed on driver side of vehicle. Major T-bone side impact collision but side airbags failed to deploy, resulting in severe injury to driver.

- Waukee, IA, USA

problem #21

Jun 022014

Fusion

  • 20,000 miles
I was driving on the highway and the roads were bumpy which caused the airbag light to turn on. The light does not turn off even after the car is turned off and on again. The car is in need of repair.

- Bronx Ny, NY, USA

problem #20

Jun 012015

Fusion

  • 70,000 miles
Airbag control module failed. Had to replace. Airbag light was flashing, then remained on. Took vehicle to dealer. Control module found to be bad.

- Reisterstown, MD, USA

problem #19

Oct 012014

Fusion

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that the air bag wires failed and caused the air bag warning light to remain illuminated. The dealer performed a diagnostic, which located a failure code that the air bag wires were loose. The dealer adjusted the air bag wires; however, the repair did not correct the failure. The dealer performed a second diagnostic, which located a failure code for which the air bag restraint module needed to be replaced. The restraint module was not replaced. The contact also stated that the heated seat feature failed due to defective seat covers that caused the heating system wires to loosen. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 60,000.

- Cincinnati , OH, USA

problem #18

Apr 242015

Fusion

  • 86,554 miles
The car dash warning lights started to come on one by one. The warning chimes also kept going off dash lights would fade in and out. The air bags would turn off as well as the ABS warning lights would come on. In addition to that the security systems would engage causing the car not to run. I brought car to the dealer and they said it wasn't safe to drive the car. The teach had issues figuring out the problem and said they have never seen before. I was able to find several other owners of the same car and year with the same issue. There is even a you tube video of it happening as well as comments from others with the same issue. The tech had to get Ford engineers involved who also had issues figuring out the problem. It took six weeks! I do not understand if there was others who have had this issue that they have no clue. It cost me 1400 to fix it and where this is a safety issue where air bags as well as security systems effects the car it should be at minimal a bulletin if not a recall. Computer was replaced and there was a faulty wire shorting out the system....updated 07/30/15

- Atkinsom, NH, USA

problem #17

Feb 102015

Fusion

  • 28,000 miles
The contact owns a 2010 Ford Fusion. While operating the vehicle, the air bag sensor remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger seat air bag was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 28,000.

- Frisco, TX, USA

problem #16

Nov 042014

Fusion

  • 95,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the driver side air bag light illuminated for approximately 2 weeks before turning off. Once the driver side light turned off, the passenger side air bag sensor light would illuminate for approximately 2 weeks. The contact indicated that the failure would recurred with and with out passengers in the seats. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.

- Hebron, MD, USA

problem #15

Dec 152014

Fusion

  • 58,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While driving at various speeds, the air bag light illuminated continuously. The failure recurred numerous times. The vehicle was taken to a dealer, where it was diagnosed that the computer module was short circuiting and needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

- Rochester Hill, MI, USA

problem #14

Jan 122015

Fusion

  • 88,000 miles
Airbag light comes on. I took vehicle to dealer and they stated the sensors in the seats are bad. Airbag won't deploy in an accident with error. They are wanting to charge over $1000 to fix. This vehicle has not be in an accident and should not be having airbag problems at 5 years old. I did have a recall on a 2001 Ford escape of 12V353000. I did have the speed control stick causing a head on collision at 60 mph breaking my back and shoulder. The airbags not deploying in an accident would cause severe injury and needs to be fixed.

- Indianapolis, IN, USA

problem #13

Nov 192014

Fusion 4-cyl

  • 72,000 miles
The occupant weight sensor failed in the passenger side seat, responsible for air bag deployment. The canister purge valve got stuck causing stalls when starting after refueling and stalls off the line starts putting the car/passengers at risks during turns crossing oncoming traffic, started at 56,000 miles.

- Overland Park, KS, USA

problem #12

Nov 212014

Fusion 4-cyl

  • 83,000 miles
My airbag light remains on, and I didn't know if there was a recall?

- Ctr Ossipee, NH, USA

problem #11

Jan 182014

Fusion

  • 90,000 miles
A drunk driver hit me twice the car was totaled, right rear damages, left front, and right front. I was hit on the right rear twice, hit a tree on the right front side than spun hit a log and a fence and than a large tree, the girl was going about 65 or 70 miles a hour.

- Hayesville, NC, USA

problem #10

Jul 162012

Fusion

  • 42,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where the vehicle was repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 42,000.

- Ellicott City, MD, USA

problem #9

Jun 152014

Fusion

  • 40,000 miles
The contact owns 2010 Ford Fusion. The contact stated while at a stop sign he was rear ended by another vehicle which caused him to crash into the back of another vehicle. The air bags failed to deploy. There were no injuries. The vehicle was taken to an independent mechanic who was unable to determine the cause of failure. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 40,000.

- San Lorenzo, CA, USA

problem #8

Dec 232013

Fusion

  • 0 miles
While waiting for a traffic light, without any warning a truck hit me in the rear and pushed me in front of the van also waiting for a traffic light. As a result my car sustained major damage to the rear and front and also my rear window was completely busted out. My air bag never deployed. My car was totaled. I was Transport to the hospital by ambulance. I sustained a concussion and injuries to my neck, back, wrist, knees, ankles, feet and arms etc. I have numbness in my toes and radiates down my arms and legs. My face was swollen and have painful pressure and numbness in my face. I also suffer from sleepless nights from the pain and headache daily. And a host of other symptoms. I am haunted by this day and can still hear the initial bang and the feeling like I was going to be crushed.

- Barnegat, NJ, USA

problem #7

Oct 302013

Fusion 4-cyl

  • 55,961 miles
During the month of September, my car began suddenly shutting off while I was driving. This happened multiple times on the highway and surface roads. I would pull over, turn the car off and wait a few minutes. The car would work fine afterwards. I first had the battery checked which revealed a bad battery, I had it replaced. The car continued to have symptoms after the new battery was installed. I also noticed the stalling happened more when I filled the gas tank completely. I finally took the car back to the place I purchased it for diagnostics. I discovered that the throttle body was defective. I was told by a tech that the manufacturer had assembled new throttle bodies to replace the originals as the original throttle body did not work properly. Apparently, the intake was not opening/closing properly therefore the engine was not getting enough gas at times. The shop was able to pull codes from the previous stall events, P2111 & P2112. They replaced the throttle body assembly, ~ $300. I see many complaints regarding this issue and expect/hope a recall will be issued in the near future. As a side note, my ABS light was on as well. There was a known recall on the driver's side air bag assembly, shorted to ground. Ford replaced the air bag assembly at no charge. I hope this information is helpful.

- Richardson, TX, USA

problem #6

Sep 202013

Fusion 4-cyl

  • Automatic transmission
  • 56,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 65 mph, the power steering warning light illuminated as the steering wheel became extremely loose, making it difficult to control the vehicle. The vehicle was not diagnosed or repaired. The failure and current mileage was 56,000. Updated 10/29/13 the consumer stated the warning light for the throttle body illuminated. The throttle body was repaired but the failure recurred. The air bag light illuminates periodically. Updated 10/30/2013

- Carthage, TX, USA

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