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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2010 Ford Fusion Owner Comments (Page 1 of 30)

problem #587

May 042023

Fusion

  • miles

A D V E R T I S E M E N T S

Lost turn signal on front of car but have on back air bags or on recall do to Decoty air bags and my steering going down the road went from soft to hard and couldn-??t turn my car at all loss of power steering

- Poplar Bluff , MO, USA

problem #586

Oct 162021

Fusion

  • miles
The passenger airbag has not been replaced but I have a work order from my local dealership claiming they completed the recall. And my power steering/advance trac and automatic breaking system are not working. My power steering locked up on me driving 70 mph going down the highway. 3 of my 4 interior door latches have come apart and broke causing us to have to roll the window down to get out of the vehicle. There are a couple more items that should be considered safety recalls that are not on my model and year, but are covered on other years before and after my year.

- Altus, OK, USA

problem #585

Feb 042023

Fusion

  • miles
I have contacted the Ford dealership in my area over a year ago and still have not been serviced on the air bag recall. Also, the power steering system is faulty. I am getting no assistance in repairing from the location the vehicle was purchased from. Power steering message appeared on my dash while driving. This is the second vehicle I have gotten from the dealer with a power steering issue.

- Clarksville , TN, USA

problem #584

Dec 082022

Fusion

  • miles

A D V E R T I S E M E N T S

Airbags did not deploy in a head-on collision that resulted in a total loss of my vehicle. My safety was put in danger as I did not have protection from hitting the steering wheel, driver's side door, or center console.

- Vadnais Heights, MN, USA

problem #583

Nov 032022

Fusion

  • miles
Driver airbag needs to be replaced, per information on NHTSA website. I have not received any correspondence from Ford regarding the recall.

- Garden City, MI, USA

problem #582

Oct 272022

Fusion

  • miles
2010 Ford Fusion. Consumer writes in regard to driver side airbag inflator safety recall. The consumer stated that the recall was performed and wants to say cheers to 5 star Ford for their speedy repairs.

- Euless, TX, USA

problem #581

Sep 202022

Fusion

  • miles

A D V E R T I S E M E N T S

Ford issued a recall on March 25, 2021 but has provided no remedy. Manufacturer Recall Number21S12 NHTSA Recall Number21V158 Recall Status: Recall Incomplete, remedy not yet available

- Austin, TX, USA

problem #580

Sep 032022

Fusion

  • miles
Ford Recall 21S12 (NHTSA Recall 21V-158) (Driver's Airbag) has no remedy yet. The earlier recall for the passenger side airbag took many years complete. I'm the original owner, and it has been under air bag recalls that seem to not have Ford's attention for several years of my twelve years of ownership. Isn't about time for NHTSA to start applying pressure for Ford to take action? No incident yet, but I really don't want to have one either.

- Huntington Beach, CA, USA

problem #579

Mar 252021

Fusion

  • miles
Takata Recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bag) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sayville, NY, USA

problem #578

Jul 232022

Fusion

  • miles
drivers airbag recall not completed

- Port Saint Lucie, FL, USA

problem #577

Jul 152022

Fusion

  • miles

A D V E R T I S E M E N T S

Manufacturer has failed to fix safety recall notice 21S12 / SHTSA Recall 21V-158 in a timely manner. The recall date was March of 2021, a notice was received in April 2021. This issue is still outstanding with no repair in the imminent future. I do not feel safe driving this vehicle, but have no other options but to continue to drive it.

- Orland Park, IL, USA

problem #576

Mar 212021

Fusion

  • miles
It's been over a year since I was notified of a safety recall in which the driver's side airbag could explode and injure or kill myself or my passengers, yet there is no fix available, and I have not been offered a safe car to drive in. Instead my passengers and I are in danger daily.

- Sherman Oaks, CA, USA

problem #575

Jul 142022

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Yanceyville, NC, USA

problem #574

Jul 102022

Fusion

  • miles
The manufacturer has not supplied a repair part for a defective airbag that could kill me or my children as this is one of our primary vehicles. It has been 1.5 years since the recall, this needs to be remedied more quickly! We have high humidity here, which makes it even more likely to explode. Please put pressure on Ford to fix this issue.

- Denton, TX, USA

problem #573

Jun 242022

Fusion

  • miles
DRIVER AIRBAG INFLATOR REPLACEMENT THE DRIVER AIRBAG MAY EXPLODE IN THE EVENT OF A CRASH THAT CAUSES DEPLOYMENT OF THE DRIVER AIRBAG. IF AN AIRBAG INFLATOR EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. Currently the recall is Recall Incomplete, remedy not yet available its been too long i called last year to get it fixed an they said they would contact when the part was available no response

- Cincinnati, OH, USA

problem #572

Mar 252021

Fusion

  • miles
This vehicle has an open recall for the drivers side airbag that Ford has failed to remedy in a timely manner

- Baltimore, MD, USA

problem #571

Jun 092022

Fusion

  • miles
Notified of recall 21V-158 for the driver side airbag in April 2021. It has been over a year and there is still no remedy. I do not consider this to be resolved in a timely manner. Does NHTSA have a definition of "timely manner" that is imposed on manufactures to complete repairs associated with safety recalls" What is being done by NHTSA and Ford to complete the repairs needed to comply with the recall"

- Denver, CO, USA

problem #570

Apr 012021

Fusion 4-cyl

  • miles
I received a safety recall (NHTSA Recall 21V-158) regarding my 2010 Ford Fusion in April 2021 for an issue with the driver airbag inflator. This recall has still not been addressed by Ford, and I have not received any additional information from them regarding the status of the recall since April 2021. Consumer's wife will no longer be using the SRX, dangerous vehicle. Speaking to their attorney.

- Garner, NC, USA

problem #569

Apr 012021

Fusion

  • miles
The NHTSA Recall 21V-158 has been outstanding for more than a year. The letter I received from Ford stated that "parts are anticipated to be available in the third quarter of 2021" which is now more than six months ago. I don't want to lose an eye or be killed by my airbag. Yet, the timeliness of the repair by Ford fails to show any urgency.

- Livermore, CA, USA

problem #568

Mar 032022

Fusion

  • 128,000 miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.

- Ixonia, WI, USA

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