2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My family financed our 2010 Fusion sel in September of 2011, was certified used with 7,900 miles, purchased with extended warranty as well. My mom and my sister drove the car for about 7 years, they loved it and had no issues with it. They passed it down to me in 2018 when I got my license, my mother told me how to take care of our cars and what not to do, we don't abuse our vehicles. The first major issue was the throttle body that completely went out after accelerating from a green light it felt like my transmission was going to fall out of my car, with the RPM jumping up and down, shifted horribly. I then drove my possessed car to the nearest dealer, the throttle body was replaced the same day in may of 2018 under warranty and worked fine ever since (sometimes). They said this is a common issue. Extremely leaky 17' rims causing multiple mornings where I woke up to a flat tire. Ford said nothing they can do even though it's the same stock rims since we've bought it (same problems even with new tires). Tire pressure sensor fault that's been faulty since 2018 especially in the cold, took it to the dealership and they claimed they fix it, but they didn't. and now I feel like my steering is going out, I sometimes lose power whenever I turn left, the orange stabilitrak/stability lights up on my dash and is a little rough, in April of 2020 I turned into my driveway turning left, my engine completely stalled, if I wouldn't have straightened out my steering I would have completely hit the corner of my porch. I'm afraid to drive this car on the freeway, both engine and steering issues? dealer says it's normal and that it's fine. Right.. not what carcomplaints.com says I'm 18 about to graduate and go to college in September, I currently have no job due to the quarantine, and might have to consider purchasing a new Fusion before my current car injures/kills me.
Twice in 2 months (March 15, 2020 and May 7, 2020) the power steering assist fault appeared in the message center. Both times the message appeared when gear was put in drive or reverse and continued to appear when attempting to backup (reverse) or drive forward on May 7 not only did the fault message appear but the car also cut off. This last incident happened with my mom who is 70+ luckily she was only trying to drive out of the driveway to get onto the road but what if this happened to her or me while driving on a road or the highway "!?!"
Power steering assist fault light came on and my vehicle wheel locked up and will not move in any direction. My vehicle was stationary in parked position.
- San Bernardino, CA, USA
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Electronic power steering assist failure faulty engineering and failure to acknowledge the problem as a manufacturer for all models affected not just certain vins the car is one of the vins not recalled for the issue but has the stated issue like the other vehicles recalled, fully grown healthy man cant even move the steering wheel.fird says it is not under recall the entire power steering rack has been replaced and still has no power steering
The contact owns a 2010 Ford Fusion. The contact stated that while driving at a low speed and attempting to make a left turn, the steering ceased with an oncoming vehicle approaching. The contact avoided a collision while using extra effort to steer the vehicle. The contact drove the vehicle at 4-5 mph to an independent mechanic to have the vehicle diagnosed however, the diagnosis was incomplete. The vehicle was then taken to a second independent mechanic to be diagnosed. The contact was informed that the steering angle sensor and power steering failed and needed to be replaced. The vehicle was not repaired. Jim click Ford of sahuarita & green valley (1030 w duval rd, green valley, AZ 85614) was contacted and informed of the failure. The manufacturer was notified of the failure. The failure mileage was 97,000.
Service advance trac warning message came on dash. Power steering assist also came on dash message. I could not steer vehicle. I could barily get it back into my garage. Fusion put in reverse lights came on as I moved backward. Steering locked up believe it is electronic steering module
When turning on the vehicle a power steering assist fault will display a crossed the dash. When this happens power steering is lost and makes difficult driving conditions. Sometimes turns off when restarting the vehicle sometimes doesn't turn off for a couple times.
Vehicle displays a power steering assist warning error and then the steering becomes very hard to maneuver. Vehicle was running, sometimes stationary, sometimes on a city street while turning. Other Ford Fusion have had a recall but Ford customer service tells me this vehicle is not included in the recall. Since it is a safety issue, I think it should be included in the recall.
The contact owns a 2010 Ford Fusion. The contact stated that at start-up, the power steering assist and the service advance track warning lights illuminated. The vehicle was taken to tasca Ford (250 webster square rd, berlin, ct 06037) to be diagnosed. The contact was informed that the electronic steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,026. *
Backing out of parking space, the steering locks up and the "power steering assist" warning appears on the dash....can't control vehicle when this happens..it seems as though the steering is "locked up"....have to turn off ignition and restart.... this has happened multiple times.
The power steering on my car no longer works. The vehicle information center screen reads "power steering assist fault" and then a yellow light illuminates for "service advancetrac". my car has been in good working condition, well maintained, and reliable up until this happened. Ford Motor Company has recalled my year, make, and model for steering issues, but my VIN was not assigned therefore Ford will not repair my car. I believe this is an error.
I bought the car used and the power steering went out by the third day and there was a recall on the power steering and this is very dangerous I have a two year old who is in the car with me as well which is not safe. I have seen many people since 2016 with the same issue I have a it is very pricey to fix. Why is there no recall on the 2010 but it's one for 2011 and up!
March 29th 2020 I went to leave my home, started my car and had no power steering. Advance track came on and so is the power steering assist. I'm so grateful my kids werent in the car. I'd like to know why this isnt being recalled as many others are experiencing on the 2010 as well. Not just 2011 2012. Step it up Ford.
The power steering went out in my 2010 Ford Fusion the third day I had it. Yes it was a used vehicle. The steering wheel is very hard to turn(stiff). I seen there was a recall but it wasn't for my vehicle but I have seen how many people have complained about the same issue and nothing is being done! I have seen things all the way back from 2016 about the power steering being faulty and no one will do anything. But when innocent people and children die due to this are you going to feel bad!
The power steering has gone in my car, I have been looking into this for about six months now and realized that there are recalls for the year prior to in the year after my make up model for the same issues why has my vehicle not then issued a recall for this problem.
When I started my car the other morning the power steering assist fault message came on. No power steering. Have read reports of a recall for this" when I searched my car by VIN number it did not show as a recall. Is there a recall on this issue or not"
My service advancetrac message came up on my display while I was driving. Then as I was leaving ehere I was I started my car and the service power steering now came up on my display, it also had a tire pressure sensor fault message. I lost all power steering and it won't reset. I have unhooked the battery terminals, taken it and had all the codes reset. The dash was clear for about 5 minutes but I still had no power steering. There was a recall for 2011 and 2012 for the exact same issues im having.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA