Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
77,816 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 16 of 30)

« Read the previous 20 complaints

problem #283

May 102015


  • 108,000 miles


I was driving home from work (70 or so miles away from where I live) at about the halfway point I heard car ding and a warning popped up on my dashboard saying "powersteering assist fault" and "service advancetrac" and right away I immediately could feel the steering wheel being unable to turn. I was going 50 miles an hour and as soon as the warning popped up my steering wheel became nearly impossible to turn. I went right into a field as the road turned into a curve and the steering wheel was too hard to turn. I went off the road and into a field. No air bags went off and I slammed my head into the steering wheel. After the shock of what happened I shut my car off and called my fiancÉ crying freaking out as I was still another 40 or so miles away from home. My head hurt but I did not relieve medical attention. He told me to calm down and he would see if there was anything on the internet about this issue with my car. And he found out it is an ongoing issue with many people. He told me to leave my car off for a while and turn it back on. When I did the powersteering worked again and after taking a few deep breaths I was able to get out of the field and rice the rest of the way home without any more incidents that day. 2 days later on May 12th 2015 the powersteering failed again and has since continued to not work. I was inches away from going into a guardrail at 65 mph before I slammed on the breaks and pulled the wheel to the left as hard as I could to get away from the guard rail, thankfully there was no car coming in the left lane.

- Florence, VT, USA

problem #282

Dec 102014


  • 82,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 45 mph, the steering wheel became very difficult to steer and was unable to turn causing damage to the electric motor and the front tires. The vehicle was taken to a dealer where it was diagnosed that the steering wheel electric motor needed to be reprogrammed and the steering column needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000. Updated 7/28/15

- Mesquite , TX, USA

problem #281

Aug 052014

Fusion 4-cyl

  • 95,000 miles
Power steering went out while husband was turning onto a neighborhood street resulting in hitting a parked vehicle on approximately 8/5/2014. As of today, 5/28/2015, power steering/vehicle has not been repaired and has aggravated/caused neck injury to wife from having to drive without power steering. Wife is currently seeing a neurosurgeon as well as pain management for neck pain, compressed spinal cord, bulging disc, spasms. Wife is currently waiting on epideral steroid injections.

- Choctaw, OK, USA

problem #280

May 242015


  • 91,000 miles


The contact owns a 2010 Ford Fusion. The contact stated that while driving at 45 mph, the power steering seized and became difficult to maneuver when making a right or left turn. The failure recurred numerous times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 91,000.

- Douglasdille, GA, USA

problem #279

Apr 292015


  • 105,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 45 mph, the steering wheel seized. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The contact was advised that the steering gear needed to be replaced and programmed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.

- Shelbiana , KY, USA

problem #278

Sep 012014


  • 140,000 miles
Car had a flat tire, then changed to the spare and started to drive it to get a new tire. Once I started a dashboard notification came up "service advancetrack" and the power steering was gone. The vehicle was nearly impossible to turn. A mechanic replaced the rack and pinion and reset the warning. A few days later the car alerted the same warning and steering assist was gone, mechanic reset the code and the power steering returned. Then 3 days ago, without a flat tire or any notice the power steering went out again making the car nearly impossible to drive again.this time the mechanic said that the code could not be reset due to a component failure.

- Cordova, AL, USA

problem #277

May 282015


  • 138,000 miles


The contact owns a 2010 Ford Fusion. While driving approximately 5 mph, the steering wheel seized while pulling into a driveway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

- Anitoch, TN, USA

problem #276

May 272015


  • 124,000 miles
I was pulling out at an intersection and the power steering went out causing me to have to drive it in a ditch. I was so upset. It almost caused me to hit head on with another vehicle. Apparently lots of people are having this problem and it should be recalled. I am so upset.

- Jackson, GA, USA

problem #275

May 092015


  • 62,000 miles
My vehicle's power-steering got disabled out of nowhere apparently I'm not the only one with this issue, I get an error on the driver panel saying to service power steering now.

- San Juan, PR, USA

problem #274

May 232015


  • 82,000 miles
The contact owns a 2010 Ford Fusion. When the vehicle was started, the power steering failed. The vehicle was taken to the dealer who stated that the power steering module needed to be replaced. The vehicle was repaired. The failure mileage was 82,000.

- Norman, OK, USA

problem #273

May 232015


  • miles


My power steering is out in my car. It says power asset fault and then it will say service autotrack. I am not the only one I have looked everywhere and there is a lot of people having the same problems that I'm having. It should be recalled. I will tell everyone I know not to get a Ford unless this problem gets recalled. I don't have the 2000 to fix my car.

- Norman, OK, USA

problem #272

Jan 082015


  • 110,250 miles
I was driving around a curb doing 55 mph and all the sudden the steering went out. Way beyond manual steering, extremely hard to handle. It went off the road and almost caused an accident. I have found this is a common problem. The electric steering box is a problem and now I can barely drive it. My wife has no chance of using the vehicle.

- Lackeyy, KY, USA

problem #271

Nov 032014


  • 78,000 miles
The contact owns a 2010 Ford Fusion. While driving at 25 mph and making a left turn, there was a sudden loss of power steering. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.

- Saint Johns Bury, VT, USA

problem #270

May 092015


  • miles
Electric power assisted steering (epas) failed

- Plainfield, IL, USA

problem #269

May 092015


  • 71,000 miles
I was traveling down the highway around 60 mph and the power assist check message came on. I stopped in the next town and shut car off. When I restarted I said to check system now and had no power steering whatsoever. Since I was 1.5 hours from home I tried driving for about 20 miles and decided that was enough as there was very little control of car. Ended up having someone come pick up car a trailer it home.

- Shell Rock, IA, USA

problem #268

May 082015


  • 48,466 miles
I turn on my Ford Fusion 2010 ¿¿ I was leaving my garage in a reverse mode when the direction wheel stuck no opportunity to move in any direction, was stiff one message appears on my front display power stering assit fault I put again my car on parking, turned off wait for 5 minutes and restart the car again, message displayed was erased and direction wheel released, I don¿¿T feel comfortable that this problem can happened again when I am driving on the I-35 North

- San Antonio, TX, USA

problem #267

Mar 092015


  • 119,000 miles
Driving in rural neighborhood. Pulling into driveway slightly downhill when steering became very difficult to operate. Thank goodness no children were in the area as usual. This steering issue will become a fatal flaw with the Ford Fusion when someone with less strength is involved. Lucky it was a full grown man in the seat and not my daughter. This needs recalled before we lose a life over profit. An ounce of prevention is worth injury to anyone.

- London, KY, USA

problem #266

Apr 202015

Fusion 4-cyl

  • 87,600 miles
Car was driving fine. When I was leaving destination, I was backing out warning light came on epas failure light. Power steering was out very hard to steer. Shut car off, restarted car, light was still on no power steering also advancetrakc light came on. Could have went out at any given time all at once. Very expensive to fix.

- Wichita , KS, USA

problem #265

Oct 022014

Fusion 6-cyl

  • 60,000 miles
Electronic power steering stopped working after having started the car and driving off, messages that displayed on dashboard include "service advancetrac" and "power steering assist faulty".

- Detroit, MI, USA

problem #264

Apr 242015

Fusion 6-cyl

  • 82,000 miles
Vehicle was being driven approximately 45 mph when suddenly the power steering failed and the vehicle became very difficult to steer.thankfully there was not an accident or fatality from an accident. Have been told the power steering control module and rack will need to be replaced. The estimate was $1500. The vehicle is outside of the warranty, so I will have to figure out how to pay for a safety item that Ford obviously knows about.

- Temperance, MI, USA

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