Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
76,866 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 16 of 27)

« Read the previous 20 complaints

problem #231

Dec 262014


  • 75,250 miles


I was driving my 2010 Ford Fusion while on vacation. I was driving my family to breakfast and I noticed that an error message that came on the dashboard, displaying "service advance trac" and "service power steering now". while these messages came on, my power steering became difficult to steer while I was driving on the roadway. I was luckily able to manage steering off of the highway, turning in to our destination. Knowing the difficulty that I had in trying to steer to safety, it scares me to think that my wife could have been driving this vehicle and may not have fared as well as I am much stronger than she. While out of state, it was very pressing that I get the power steering repaired for the safety of my family. I had to manage steering to the nearest Ford dealer, for which I was unfamiliar with. I had to spend $1,500+ for the repair, along with the cost and need for a rental vehicle. After the dealership replaced the steering gear, my steering failed again. After returning the car to the same dealership, their suggestion was that "if this fails again, you should take the vehicle to your home dealership for repair." I had to drive home, over 600 miles without power steering as I had no other options. When the failure occured, my Fusion had only a couple hundred miles over 75,000 miles. I can safely say that this steering failure caused a lot of undue stress over this vacation, along with a substantial level of danger. It is also very troubling to know that the same manufacturer that produced the steering in my vehicle, has also produced the steering that has failed in other Ford vehicles, such as the newer Ford Explorer (2011 year+, I think).

- Ruskin, FL, USA

problem #230

Jan 272015


  • 50,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 50 mph, the steering wheel seized as the power steering warning light illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

- Bufflao, NY, USA

problem #229

Jan 272015


  • 82,854 miles
Started the car in the morning and noticed the advancetrac notification on and soon as I turned the wheel it was extremely hard and took all my strength. When I went to pull forward I nearly jumped the curb because I wasn't able to turn the wheel fast enough. I can no longer work as my requires me to drive all day. And don't have the funds $1400-2000 estimated cost of fix. I've seen numerous videos and complaints of the same problem. This needs to be addressed before it becomes fatal.

- Sacramento, CA, USA

problem #228

Jan 112015


  • 82,625 miles


My son was running errands. He went inside a store & when he got back in the car the service power steering now light was illuminated as well as advance trac. He called home & said he tried to back up but could not get the steering wheel to turn. We left the car parked & had it towed to a Ford dealer on Monday a.M. I went on the internet to see if I could find out what kind of repair might be needed & how much it would be. I was shocked to find out that there was a class action lawsuit against Ford for the exact steering failure my Ford Fusion had experienced. I am thankful my son was not driving at the time the steering failed. However, I am very concerned at this time because I own a 2nd 2010 Ford Fusion which my other son drives. I bought both my sons a Ford Fusion AWD because I wanted them to have a safe vehicle. Ford should be ashamed for not informing owners of this potential power steering failure. They should be made to replace the faulty steering before a serious or even fatal accident happens as a result of their negligence. I had to pay $1750 dollars to have the power steering replaced & the advance trac fixed. The Ford dealer knew of the problem with the Fusion but said Ford would not pay for the repair. I have always done the required preventative maintenance on my cars & keep them in perfect condition. I had to put the full amount on a charge card, which now I will pay interest on. I don't have the financial ability to pay for or even "charge" another $1750 to replace the power steering on my other 2010 Ford Fusion. I am scared to death something will happen while my other son continues to drive what seems to be a "steering failure ticking time bomb" as he needs a car to get to work daily. Ford needs to fix this...quickly!

- Tomball, TX, USA

problem #227

Jan 022015

Fusion 4-cyl

  • 70,000 miles
I was driving my 2010 Ford Fusion when the power steering just gave out on the entrance the highway. There is no explained problem with Ford on why this is happening, but from what I understand this is an on going safety investigation with NHTSA. Ford should address this safety issue before someone gets badly hurt.

- Bronx , NY, USA

problem #226

Jan 222015

Fusion 4-cyl

  • 76,000 miles
Power steering failed completely without warning. Vehicle was nearly impossible to steer. Without my upper body strength their would have undoubtedly been a crash. Even with my upper body strength, which is considerable, an accident was narrowly avoided.

- Bedford, IN, USA

problem #225

Oct 012014


  • 90,000 miles


While driving the vehicle the power steering went out during a turn with no warning what so ever. A light came on and the steering has been effected ever since making it nearly impossible to turn the vehicle safely.

- Fayetteville, NC, USA

problem #224

Jan 132015

Fusion 4-cyl

  • 49,888 miles
Just made it home from work and picking up my son from school. I put the car in reverse, began backing out the driveway, when the warning light came on and power steering went out simultaneously. 2010 Fusion under $50K miles. My car is at the dealership now.

- Detroit, MI, USA

problem #223

Jan 102015

Fusion 6-cyl

  • 120,000 miles
Our 16 year old daughter was driving in town on Saturday on our icy roads when suddenly the power steering failed. As a relatively new driver she had no idea what happened but was able to maintain control of the car and get it parked. From the description of the sensors it appears to be a electric power assisted steering (epas) failure. In looking through the internet this appears to be a relatively common problem on the Ford Fusion of this era.

- White Bear Lake, MN, USA

problem #222

Sep 012014

Fusion 4-cyl

  • 78,000 miles
Was traveling at about 50 mph on side street and the power steering assist light came on and lost all power steering. I am a big man and was not to far from home and was able to muscle it to the driveway. It has sat there since. My wife is slight in stature and if this had happened to her I have no doubt she could not steer the car.

- Houston , TX, USA

problem #221

Jan 032015


  • 108,000 miles


The contact owns a 2010 Ford Fusion. While driving approximately 45 mph, the power steering light illuminated and the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 108,000.

- Commerce , GA, USA

problem #220

Dec 192014

Fusion 4-cyl

  • miles
While driving to a friends house, the power steering just went out. The vehicle was almost impossible to steer though it was able to be driven off the side of the road. Had it taken to the nearest Ford dealership and they stated that it was a power steering failure that would cost 2000 to repair.

- Manvel, TX, USA

problem #219

Dec 212014

Fusion 4-cyl

  • 51,000 miles
When driving home with my baby I noticed I wasn't able to turn the steering wheel to move over in the other lane. I had to stop my car in the middle of the street and have someone come to help me get my car to the side of the road. There was not any warning of anything being wrong with my car. The power steering went out in the car. I called the Ford dealership and spoke to the head of the service dept and he confirmed the cost would be about $1600 to repair but couldn't be for sure until I get a diagnostic check done for $89.99. He was aware of the issue and stated his own daughter in law had the same problem that is how he is pretty sure what the issue is and the cost to repair. I asked about a recall and he had not heard of anything as of now. I'm a single mom and can't afford this repair. I feel like Ford should pay for the faulty part with especially with the number of complaints. If I hadn't had control at the time the situation could have been a lot worse. I'm praying that Ford will take responsibility and fix my car as I'm currently without transportation.

- Marietta, GA, USA

problem #218

Dec 272014


  • 70,327 miles
While driving 30mph the advancetrac system flashed on the that dash board. As a result I lost all power steering control and almost ran head on to an, on coming vehicle as I was making a right hand turn. Took the vehicle to dealer to get repaired ($1249.40). This all occurred on 12/15/2012. The second incident happened on 12/27/ 2014. As my family was traveling 70mph down I44 near joplin, Missouri. The advancetrac system flashed on the dash board and once again I lost all power steering control. In doing so the vehicle took a hard right almost putting my vehicle underneath a tractor tailor. I was able to get the vehicle under control and limped the vehicle back to my home. The fault in this vehicle almost killed me and my family, this is a on going problem with this vehicle around the nation. How many fatalities is it going to take before the NHTSA forces the Ford Motor Company to recall the vehicle's and fix the problem. Thank you for your work, in getting this problem resolved.

- Independence, KS, USA

problem #217

Dec 212014

Fusion 4-cyl

  • 58,000 miles
The power steering went out where I wasn't able to steer the car. I had to pull over and not drive it or I could have had a reck.

- Marietta, GA, USA

problem #216

Nov 112014

Fusion 6-cyl

  • 70,000 miles
While driving through parking lot and turning into a spot power steering suddenly went out and service auto trak light came on. Power steering was immediately lost and I almost struck a car. I was able to get stopped and maneuver the vehicle out of harms way. Checked for power steering pump failure and found that it was electrical power assist. This sudden loss of power steering could have caused fatality had I been on the highway or on a busy street. This problem requires further investigation.

- St Marys, GA, USA

problem #215

Dec 192014


  • 51,036 miles
While driving, a traction light came on, some warning beeping and it said service power steering and auto trac. Steering wheel got really hard to turn and had to drive it in to mechanic.

- St. Paul, MN, USA

problem #214

Dec 172014


  • 100,832 miles
I had a problem with my power steering wheel wit a Ford Fusion 2010 I investigate end found that 2009 to 2011 have a power steering wheel problems that cost 1600 to fix it there's 1000600 complains about this and Ford needs to change all the power steering wheels end there's being a lot of accidents when people are driving on the freeway when the power steering brake down they should make Ford fix this problem like they made Chrysler I don't know know how much people are going to die until you guys fix this.

- Richmond, CA, USA

problem #213

Dec 022014


  • miles
My car started saying power steering warning message, and the wheel very hard to turn, I went to the dealer ship, where I purchase, he told me he couldn't do nothing, I just purchase my Fusion 2010 Ford four months ago.

- Corpus Christi, TX, USA

problem #212

Nov 172014

Fusion 6-cyl

  • 63,890 miles
This is 3rd incident. Daughter driving vehicle on interstate approx 75mph. After 1 hr of driving, steering got stiff, advance trac light sensor appeared and "service power steering". she slowed down and was able to exit the interstate safely and park the vehicle at a gas station. After turning off the vehicle and turning back on, power steering was completely out. "service power steering now." My husband went to pick up the vehicle and see if it needed to be towed back to dealer. Once the car sat for about an hour, my husband turned on the vehicle and steering was operational. He was able to drive the vehicle back to the dealer (an hour drive on interstate going 50mph). He noted that the steering would come and go - didn't matter what speed he was going- it was sporadic. Dealer recommends new power steering even though the power steering was replaced 2 years ago. They weren't sure if this would or would not happen again. Seems to be a Ford defective part (software issue or sensors) that hasn't been recalled yet so by replacing the module again may only be a band aid till a recall is made and a "fix" is made to this part. "advance trac sensor, ?torque sensor, etc.. seems like once the advance trac sensor is tripped, it's a domino effect and power steering sensor is somehow disabled. Ford already recalled other models with this epas for different defective sensors - not sure why the Ford Fusion haven't been recalled yet. Maybe they don't know the exact cause of the power steering failure"

- York, SC, USA

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