Print this page

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2010 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

2010 Ford Fusion Owner Comments (Page 16 of 79)

« Read the previous 20 complaints

problem #1279

Jan 212020

Fusion

  • 99,000 miles

A D V E R T I S E M E N T S

In December of 2018 while car was in motion; the power steering went out and we received the advanctrac / service power steering now message. It was diagnosed that the rack and pinion needed replaced so we replaced the rack and pinion. In Oct; the power steering went out again while driving and after diagnosis; we had the rack and pinion changed again. In Nov.; the power steering went out again while driving. This time the mechanic accidentally left his scanner on the car over the weekend and it drained the battery. When the mechanic charged the system and started the car; the message "service power steering now" was gone and the power steering was back. In Dec. The power steering went out again while driving. We once again had the rack and pinion changed. Now it is January 24th and the power steering is gone again. Each time; the driver of this vehicle has been lucky because it has happened at low speeds. If this happened while going around a curve greater than 45 degrees; this driver would not have been able to control the car. Now all we want to do is get rid of the car; unfortunately, we cannot keep the power steering from going out and I will not pass this issue on to someone else.

- Centralia, IL, USA

problem #1278

Jan 232020

Fusion

  • 140,000 miles
The power steering completely went out while driving which almost caused me to wreck. At first, turning the car off and restarting it would fix the problem. Now it is completely out and is almost impossible to safely drive. I understand the 2011 model Ford Fusion also had this issue, which was recalled. The 2010 Ford Fusion also need to be recalled. It is not safe to our children or anyone else to ride in the 2010 Ford Fusion when the power steering just randomly goes out.

- Caryville, TN, USA

problem #1277

Jun 012017

Fusion

  • 170,000 miles
Power steering assist failure message appeared in gauge console and power steering went out while driving. The issue was not isolated to driving any speed as it would go out at high and low speeds as well as when attempting to pull in or back out of a parking spot. For awhile it would clear by pulling over and powering car off then back on. The message now stays on always and steering car is vey difficult. Now it also says an issue with advancetrack as well. My mechanic has told me I need new rack and pinion, tie rods, and an alignment to fix issue. I see an open investigation and that this is a common problem with many other 2010 Ford Fusion owners so I wanted to add my voice to this issue as well.

- Litchfield, MN, USA

problem #1276

Jan 192020

Fusion

  • 110,000 miles

A D V E R T I S E M E N T S

I have a 2010 Ford Fusion approx 110,000 miles on it. Lately when I turn the key on I am receiving a "power steering assist fault" message. When this happens I can not turn the steering wheel at all. It is completely locked up. I can turn the key off and back on and the fault message is not there. It is becoming more frequent now. I have read on consumer reports that there has been lots of complaints on this matter. A few cases occurred while the vehicle was in motion on the highway. I have been advised this will be a very expensive repair, estimated at $1800. I have also read there was an investigation which resulted in a recall but my VIN is not on that list. I have spoken with Ford and was given a reference # cas-25441897-N4L7N3. I feel Ford should be responsible for this issue on my vehicle as well.

- Duncan, OK, USA

problem #1275

Aug 152018

Fusion

  • 185,390 miles
Loss power steering in my 2010 Ford Fusion on my way to work. Assit fault came on. This is freaking ridiculous that Ford is not stepping up and taking care this. How can they be so careless. Other issues include front seat recliner driver side. Electrical issues. Engine issues. Disappointed my first car I played off. Nothing to show for it.

- Norcross, GA, USA

problem #1274

Dec 132019

Fusion

  • 165,000 miles
Power steering went out while driving on highway. Now Ford is telling me I need new tie rods and front control arm and if that doesnt work they said I need to replace rack and pinion. Everything I read online tells me im that this has happened to a number of people with same vehicle.

- Fort Wayne, IN, USA

problem #1273

Jan 142020

Fusion

  • 188,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving at 30 mph, the power steering and the traction control failed causing the vehicle to crash into a ditch. The contact crashed into a pole coming to a stop and the air bags did not deploy. The contact stated that the maintenance service track and the service power steering now warning messages illuminated prior to the failure. The police were notified and a report was filed. No medical attention was required at the scene, however, the mother and the contact suffered from back pain after the crash. The vehicle was first towed to a tow yard and later to the contact's home. The vehicle was not destroyed; the vehicle had not been repaired or taken to a dealer. The manufacturer was notified of the failure and informed her that there was a recall on her vehicle NHTSA recall number: 19V001000 (air bags).the failure mileage was 188,000.

- Hawkins, MN, USA

problem #1272

Dec 222019

Fusion

  • 165,000 miles
The contact owns a 2010 Ford Fusion. The contact stated while driving at approximately 40 mph, the power steering failed as the service power steering warning light illuminated. The vehicle was towed to a local dealer (riverside Ford Lincoln 2089 riverside dr, macon, ga 31204) where it was diagnosed that the tires needed to be replaced. The vehicle was repaired however after the repairs the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was 165,000.

- Macon, GA, USA

problem #1271

Jan 082020

Fusion

  • 80,000 miles
I was driving down the highway and a advance trac service power steering now popped on my dashboard. I know there is a recall on 2011's. why is it not one on the 2010's knowing that many people have complained about this very expensive problem many times before. And also knowing that the throttle body could be the reason this is happening. My throttle body has also went and Ford refused to fix the problem. We the consumers need answers before someone gets hurt from this problem.

- Syracuse, NY, USA

problem #1270

Nov 202019

Fusion

  • 134,000 miles
The steering rack is very loose and dangerous- there is a recall on the newer models with the same rack - this is way more dangerous than an air bag that"may" deploy - this is dangerous all the time.

- Hinckley, OH, USA

problem #1269

Dec 012019

Fusion

  • 135,000 miles

A D V E R T I S E M E N T S

While driving my 2010 Ford Fusion the power steering shut down. It comes up with a power steering assist fault and traction control system. Error message and loss of power steering. This is very unsafe and should be part of the Ford recall. My teenage daughter is the main driver of this car and not able to now drive this car due to the dangerous loss of power steering.

- West Baldwin, ME, USA

problem #1268

Dec 032019

Fusion

  • 133,012 miles
Lost of power steering, power steering steering assist, advance traction warning lights are on and staying

- Dunnellon, FL, USA

problem #1267

Sep 022019

Fusion

  • 143,000 miles
One morning when my wife was getting ready to leave for the gym her car said 'power steering assist fault.' Now the car has no power steering and if you try to drive it it flashes 'service advance trac now. Sadly we don't have the money to fix this so the car is stuck in the drive way.

- Villas, NJ, USA

problem #1266

Jul 012019

Fusion

  • 119,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the electronic steering wheel seized in the park position. The vehicle was towed to all american Ford of old bridge (3698 U.S. 9, old bridge, NJ 08857, (732) 242-0404); however, after four days, the vehicle had not been diagnosed or repaired. The vehicle was subsequently towed from the dealer to an independent mechanic to be diagnosed. The contact was informed that the electronic steering system needed to be replaced. The contact was provided an estimate of $1,400 for the replacement part. The contact was also informed that the tie rods needed to be replaced and an alignment was needed. The vehicle was not repaired. The manufacturer was notified and provided a case number. The failure mileage was 119,000.

- Old Bridge, NJ, USA

problem #1265

Oct 202018

Fusion

  • 125 miles
Steering gear went out (power steering) has gone gone out twice and currently replaced twice.

- New Palestine, IN, USA

problem #1264

Dec 012019

Fusion

  • 167,000 miles
Went to crank it one day after changing a tire on the front and the power steering quit working when I got back in it and cranked it up and hasn't worked since.

- Andalusia, AL, USA

problem #1263

Dec 272019

Fusion

  • 156,000 miles
The vehicle was stationary, when I went to turn it on it had a power steering assist fault. Ended up having to take it into the dealership who are working on it right now. Total cost of the work is about $1,800 and looking online it's obvious many others have had this issue. When I brought up the recall on 2010 Ford Fusion (recall 15S18) I was told that only applied to cars built in September of 2010 to another date, when mine was build in June - meaning it didn't qualify. It is my belief that this should be included in the recall by Ford as many others have had the same issue.

- Elk Grove, CA, USA

problem #1262

Dec 282019

Fusion

  • 114,000 miles
Starting vehicle, power steering assist fault displayed and steering wheel would not turn. Turned off ignition. Waited a minute and restarted. Condition disappeared. Fearful of driving vehicle as I now read this fault has occurred to others while driving on highway at excelereated speeds. I can definitely see this could be a deadly situation if it occurs again while in motion. Also see other years of Fusion recalled for this fault. It is concerning this 2010 isn't on a recall for this fault.

- St Peters, MO, USA

problem #1261

Dec 192019

Fusion

  • 184,000 miles
I was driving on hwy 23 when all of sudden the dash light came on saying default trac service soon. Then my steering went out && it was like I had no power steering. About 2 weeks prior I had to have tyson rod ends put on inside & out after just having them replaced in April. My airbag light comes on saying passenger airbag. A noise like a rubbing/scraping noise every time I turn the steering wheel that I've had the car looked at several times.

- Richmond, MN, USA

problem #1260

Dec 262019

Fusion

  • 126,500 miles
Came out from shopping on 12-26-19 went to leave when all of a sudden the power steering assist fault light came on and it became extremely hard to steer. Took to mechanic told me its the rack pinion which is going to cost over $2000 to fix. And then I see its a known Ford problem. I do see that there is an open investigation with several complaints

- Puyallup, WA, USA

Read the next 20 complaints »

Not what you are looking for?