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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 2 of 79)

« Read the previous 20 complaints

problem #1559

May 292023

Fusion

  • 166,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 35 MPH and making a right turn, the vehicle lost power steering assist functionality. The contact stated that the -??Service Power Steering-?? and -??Advancetrac-?? warning lights were illuminated. The contact stated that the power steering had failed once before and that he had just picked the vehicle up from the dealer when the power steering failed again. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the power steering assist and rack and pinion needed to be replaced. The contact stated that the dealer advised that the diagnostic test had retrieved DTC code: P07AE. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 166,000.

- Mansfield, OH, USA

problem #1558

Apr 152023

Fusion

  • 62,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to turn out of her driveway, the steering wheel locked, immobilizing the vehicle. Upon restarting the vehicle several times, the power steering regained normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who failed to diagnose the failure. After investigating the issue, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 62,000.

- Old Bridge, NJ, USA

problem #1557

May 202023

Fusion

  • miles
The Power Steering Assist Fault would occasionally come on and reset itself if I turn the vehicle off then back on. Well, I was with my partner out and about and got in my vehicle, went to start and the message popped up. So I tried restarting the vehicle and it didn't work. I tried multiple times and to no prevail has it reset. Go figure it happened right after I paid the loan off. We had to wait for a tow truck to arrive have it towed home. I checked fuses and wiring and battery voltages when I got home and everything checked out normally. I contacted a Ford dealership and they said with the parts, labor, reprogram and alignment it could be up to around $2,500. I don't have this kind of money laying around. Now I don't have a vehicle to get back and forth to work. I've read online about numerous cases of this incident and nothing has come of it yet and that's just really frustrating for a hard working citizen trying to get by. I hope and pray this gets a recall or something ASAP.

- York , PA, USA

problem #1556

May 102023

Fusion

  • miles

A D V E R T I S E M E N T S

While driving the power steering went out of the car and it became very difficult to drive luckily I was coming out of the driveway when it went out so no one was hurt

- Austin, MN, USA

problem #1555

Mar 012023

Fusion

  • miles
Power steering assist failure after flat tire

- Union Grove , WI, USA

problem #1554

May 122023

Fusion

  • miles
Loss and extremely tight steering going down the road almost got into accident

- Charleroi, PA, USA

problem #1553

May 112023

Fusion

  • miles

A D V E R T I S E M E N T S

"POWER STEERING ASSIST FAILURE". While driving, the electronic power assist steering [EPAS] failed, causing a loss of vehicle control. The steering wheel suddenly became extremely hard to turn while I was driving.

- Tucson, AZ, USA

problem #1552

Sep 192022

Fusion

  • miles
I purchased this vehicle for my minor child to have a safe and reliable vehicle to transport herself to and from work. However, there has been a power steering issue with her car for the last year. One day she was driving and just could no longer turn the corner. There was no warning and the light came on only after she turned the car off and then back on. So She pulled to the shoulder and waited for tow. She was so scared as she was on one of the busiest streets in Columbus, OH. Please research these vehicles and make sure that they go through the necessary quality control process. My vehicle is available for inspection at any time as it has been to the shop many times to no avail. Every fix seems to be temporary and I've wasted thousands of dollars in parts, tows and repairs. My child's safety is at risk and as a parent, I feel like purchasing this particular vehicle was the biggest mistake. I even have a 2016 Ford Fusion that has multiple recalls and I'm considering selling as these vehicles are not safe! Please contact me. I just dont know what to do. We need working cars and I cant afford to keep taking it to the shop every other month. Please help me!

- Reynoldsburg, OH, USA

problem #1551

Apr 222023

Fusion

  • miles
First incident the power steering just stopped working replaced tire rod drivers side outer tire rod left side seemed to take care of the issue until I got a fat tire on the right side and it-??s out again changed the tire rod on that side and a new tire still no power steering

- Franklin, NH, USA

problem #1550

Apr 272023

Fusion

  • 123,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to make a right turn, the vehicle experienced a loss of power steering assist with the power steering fault message displayed. The contact made a local dealer aware of the failure; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 123,000.

- Moberly, MO, USA

problem #1549

Apr 242023

Fusion

  • miles

A D V E R T I S E M E N T S

The power steering fault has come on, and this seems to be a known fault for you all yet I have not seen a recall. This is extremely dangerous to ignore.

- Santa Maria, CA, USA

problem #1548

Jan 152023

Fusion

  • miles
Electronic power steering systems failure (2010 Ford Fusion Hybrid) due to issues of excessive heat on the motor), Power steering locked. I was on HWY90 when the steering locked, I almost got in big accident on the HWY 90.

- Schaumburg, IL, USA

problem #1547

Apr 212023

Fusion

  • miles
power steering stopped working, making the steering wheel too hard to turn.

- Leander, TX, USA

problem #1546

Mar 202023

Fusion

  • miles
Unknown

- Murray, UT, USA

problem #1545

Oct 162021

Fusion

  • miles
The passenger airbag has not been replaced but I have a work order from my local dealership claiming they completed the recall. And my power steering/advance trac and automatic breaking system are not working. My power steering locked up on me driving 70 mph going down the highway. 3 of my 4 interior door latches have come apart and broke causing us to have to roll the window down to get out of the vehicle. There are a couple more items that should be considered safety recalls that are not on my model and year, but are covered on other years before and after my year.

- Altus, OK, USA

problem #1544

May 012022

Fusion

  • 200,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The steering wheel failed to move. The power steering failure and -??Service Now-?? message was displayed. The vehicle was taken to an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. The vehicle was repaired but the failure recurred. While driving for approximately 20-miles, the failure recurred. The vehicle was towed to the mechanic again but was not yet diagnosed or repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

- Poca, WV, USA

problem #1543

Mar 252023

Fusion

  • miles
As I was driving the power steering failed. A warning message popped up saying to service Power steering and service Advantrax. The steering became a little stiff but I managed to drive it home. My husband went to start it after I got home and it can't be steered at all. This came with no warning or indications whatsoever. From what I have read it's a failure in the power steering system that causes it to need to be reset. I could have wrecked because of this. Please help.

- Westover , WV, USA

problem #1542

Feb 012023

Fusion

  • miles
My Fusion has been having the same issues as other Ford Fusions with the electrical power steering, traction control and the tpms system. They have been acting up for months and now the power steering does not work at all. I have talked to my local Ford dealer and the Ford 1800 number and they say since it does not fall within the VIN guidelines they are not responsible for it and they I will have to pay out of pocket for it and if it should ever be recalled for it they would then reimburse me my cost if I kept all of my reciepts. I feel like it should be under recall and Ford have to pay for it.

- Mcewen, TN, USA

problem #1541

Mar 162023

Fusion

  • miles
I recently had to replace my front tires due to them having a slow leak. Last night me and my daughter were driving down the interstate towards town, when I almost completely lost steering. Thankfully we was only going 40mph instead of 70mph due to exiting the interstate. Had we of been running 70mph and switching lanes we could of crashed into one of the semi's driving close to us.

- Canalou, MO, USA

problem #1540

Mar 072023

Fusion

  • miles
I was driving on a heavy highway when my power steering stopped working sending me all over the highway. Luckily I was able to pull over without getting hit. We took the car to ace Ford in Woodbury NJ just so they could look at it and was told the whole power steering rack and pinion had to be replaced. I have 112,000 miles. I know the Ford company recalled all 2011 Ford fusions for the same problem. They want me to pay over $2000 I don't have. I didn't have any warning lights until the steering went out. Power steering failure and traction control light. Just boom...gone

- Clayton, NJ, USA

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