Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
77,816 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 2 of 30)

« Read the previous 20 complaints

problem #563

Nov 142016


  • 41,500 miles


While I was backing out of my driveway, the power steering suddenly failed. I turned off the ignition, restarted the car, and the power steering worked again. Although I had no further troubles with it, later that week I brought the car to a Ford dealership for a diagnostic. They confirmed that the rack-and-pinion steering needed to be replaced, or the power steering could fail again at any time without notice. It was an approximately $2,000 repair job. The car had fewer than 42,000 miles on it at the time of the incident.

- Dunwoody, GA, USA

problem #562

Jul 012016


  • 50,000 miles
Power steering failed suddenly while the vehicle was in motion and turning on a city street. It almost led to an accident.

- Canoga Park, CA, USA

problem #561

Nov 182016


  • 50,000 miles
Steering trac warning light came on once I put my vehicle in drive (after backing out of my garage) on the way to work. Called the dealership for an appointment to have vehicle checked out. On the way to dealership warning light went off then came back on. Dealership informed me that repairs would be approximately $2,000 to replace power steering. This vehicle has approximately 50,000 miles. The steering is an absolute must on a vehicle - I am amazed that the Ford Motor Company has not issued some form of recall or assistance in replacing. This will be the last Ford product that will be purchased by this family.

- Red Wing, MN, USA

problem #560

Nov 182016


  • 95,000 miles


Power steering assist fault started every now and then when trying to reverse from a parking spot. Car could be turned off and restarted to reset. After it did this about 10 times, power steering assist would not reset itself. Had to drive the car with no power steering to the shop for repair. Repair costs were $1900.

- Converse, TX, USA

problem #559

Nov 202016


  • 110,000 miles
Loss power steering while driving we have experienced a problem of loosing power steering when driving down the road. This has happened many times at start up and then its happened 4 time in the past 8 months. We have taken the car into the service station for this and they can't find anything wrong. We find that if you shut the car off and restart seems to fix the problem for now, but its still hard to turn when moving slow. This seems to be an issue with this year Fusion. Ford is telling me there are no issues but that's not what I'm seeing.the is telling me the fix could be around $2000.

- Metamora, MI, USA

problem #558

Oct 092016


  • 106,000 miles
While driving, the steering assist over steered causing me to go into an oncoming lane. At that time service power steering soon came on and service advancetrac came on. After I got the vehicle safely home I restarted it and it said service power steering now as well as service advancetrac.

- Port Huron, MI, USA

problem #557

Nov 162016


  • miles


Started the car in the morning to take kids to school, and as soon as we left the driveway and drove about 50 yards down our neighborhood street at about 15 mph, the service power steering and the service advanctrac light and warnings appeared in the information area on the dashboard. The steering became hard to turn but was able to drive the vehicle about 5 miles to the school with some muscling of the steering wheel required. Once at the school, I turned the vehicle off, then returned to the vehicle about 20 minutes later. I started my vehicle and immediately the service power steering now warning appeared as well as the service advanctrac warning and light. This time I was barely able to turn the steering wheel and get back home. If I was driving around 40 mph, it was slightly easier to steer. But when turning at slow speeds, I had to use all my strength to turn the wheel. I attempted to reset the warnings by disconnecting the battery and waiting 10 min before reattaching the battery. It did not fix the issue. Haven't driven it since.

- Maricopa, AZ, USA

problem #556

Nov 132016


  • 0 miles
" takatarecall" power steering assist fault showed on the dash when I turned engine along. Steering vey hard and unable to ride the car. The vehicle was parking in a shopoing mall. Recalls on 2011, 2012 and 2014 presenting same mechanical problem still waiting for 2010 recall.

- Chula Vista, CA, USA

problem #555

Nov 152016


  • 80,000 miles
When I turned on my vehicle and went to move, I had no power steering. I had a message "power steering assist fail". I turned the car off and back on and the error went away. I am calling the Ford dealer now for more information/

- Ridley Park, PA, USA

problem #554

Nov 062016


  • 55,986 miles
While driving service steering now came on and no power steering started. Luckily a strong man was driving and was able to get vehicle home, if wife was driving could have been a huge safety issue. Took to dealership and steering rack had to be replaced.

- Netcong, NJ, USA

problem #553

Oct 152016


  • miles


Takata recall in a period of 30 days I lost power steering control twice while operating the vehicle. On both occassions I pulled over and turned the car off and on and the power steering continue working. Due to the harzard and safety issues of this faulty power steering pump, I took the vehicle to my Ford local dealership. They said that they would fix it and needed to replace the entire power steering assembly, cost was over $1,600 dollars. The same day I found out that there is a recall for the same model but 1 year newer. I contacted Ford and they refused to replace it because my manufacture date did not correspond to the current open recall # 15S18. The car is running fine right now but as you can understand this is a faulty power steering issues and I dont feel safe driving this car like this.

- Mesa, AZ, USA

problem #552

Nov 072016


  • 166,000 miles
Vehicle power steering assist failure. Restarted the vehicle after dropping my wife off. Steering failed as I was backing up (vehicle in motion when failure occurred). Display indicated vehicle power steering assist failure (or words to that effect) simultaneously with loss of assist. Note that loss of assist doesn't default to manual steering efforts. One can manually steer but only with herculean effort. My wife would not have been able to steer. Very lucky this didn't happen while on the road at speed (which is 90% of this vehicles driving).

- Lake Forest, CA, USA

problem #551

Nov 072016


  • 90,000 miles
I turned on my car while it was stationary and the power steering in my car did not work and I received an error message on my dashboard saying "power steering assist fault". I also received a message saying the activetrak was not working as well. I took it to a Ford dealer ship and was told my steering gear assembly needed to be replaced.

- Chattanooga, TN, USA

problem #550

Nov 012016


  • 96,359 miles
Daughter was driving 2010 Ford Fusion to school when she unexectedly lost power steering. Fortunately, she was albe to safely park the car. When I went to get the car it was displaying both a "service advancetrac" and a "service power steering now" warning.

- Leawood, KS, USA

problem #549

Nov 042016


  • 137,000 miles
My 17 year old son drove car home residential neighborhood, complaining it was hard to turn. I got in car and service advance trac came up as well as power steering assist fault. You can't turn the steering wheel, while driving!! so unhappy as I thought Ford Fusion had a good reputation. This is truly very dangerous, and I find it upsetting that 2010 year has not been recalled. Going to take to service not looking forward to the cost as I'm seeing its over a thousand dollars!!

- Sioux City, IA, USA

problem #548

Nov 012016


  • 93,000 miles
Power steering went out while driving. Called dealer and there was no recall. Mechanic said needed new rack on rack and pinion. Cost $1500

- Sterling Heights, MI, USA

problem #547

Oct 172016


  • 60,000 miles
The contact owns a 2010 Ford Fusion. While driving at a slow speed, the power steering failed without warning. The contact had to exert extra effort to steer the vehicle. The contact stated turned the vehicle off and back on and the vehicle operated normally. The dealer stated that the steering gear internal module failed, and was a fixed non-repairable component. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Stanton, VA, USA

problem #546

Oct 202016


  • 110,000 miles
After starting the car, a power steering fault would appear on the dash starting around 60K miles. The power steering will not engage with this fault. If the car was turned off and then turn back on, the fault would disappear. This continued off and on until 110K miles and now no matter how many starts and stops, the fault will not disappear.

- Bel Aire, KS, USA

problem #545

Oct 272016

Fusion 4-cyl

  • 100,591 miles
Steering became extremely difficult while driving on the freeway turning the steering wheel to exit the freeway.

- Norwalk, CA, USA

problem #544

Oct 192016


  • 70,000 miles
Power steering locked up at very low speed when making turn; dash went dark, power assist failure displayed. Turned off ignition, then back on and power restored. Repair shop, for the second time in 3 years, replaced power steering rack and pinion unit. 70K miles on this car. Ford recalled 2011 for this but not 2010 yet is very dangerous. Ford refuses to acknowledge problem with 2010 Fusion steering.

- Naperville, IL, USA

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