The car was in motion on a city street. The power steering assist just suddenly went out. Which made it impossible to turn. I was lucky there was no traffic at that moment, very dangerous! this is the second time. I bought this 2010 Fusion in 2013. I have already replaced the power assist once. Now this happened again!?

- Wichita, KS, USA

The vehicle was parked turned on lost power steering and posts the codes "power steering assist fault" and "advancetrac needs service." It makes controlling the car difficult and dangerous. We checked online and noticed there have been hundreds if not thousands of the same complaints. Ford knows this is a problem on this model car and has done nothing about it. Very dangerous and disappointing. Not a good representation of an american company.

- Springfield, VA, USA

Power steering failed several times during low-speed driving. Lost boost and vehicle was nearly impossible to steer in curved driveway. After third failure it became clear this could be a serious safety hazard if it failed again at higher speed. Entire power steering rack had to be replaced for $2400.

- Morris Plains, NJ, USA

No power steering upon starting vehicle in driveway, power steering assist fault code appeared in dash, no power steering, unable to operate vehicle

- Denver, CO, USA

Electronic power steering fault. The electronic power steering failed on me multiple times in the past week. It will be working fine then out of nowhere stop working and makes the car really hard to steer. Its happened when stationary and in motion when pulling in or out of the driveway. Needs to be recalled and fixed. I have stopped driving the car until it gets recalled and fixed for the safety of myself and others.

- Big Lake, MN, USA

Power steering has ceased to function and the manual steering is very difficult. This is the same part number that was recalled in 2011-2013 models. Why wasnt every vehicle that used this same steering rack recalled? Ford wants me to pay over $1600 for the repair. This investigation has been ongoing for some time and neecs to be concluded so I can get my car on the road again. The cars steering stopped working while I was driving on a highway cloverleaf onramp, and sent me off the road and onto the shoulder. Luckily, there was nothing in the way, and I was able to get control before going down an embankment.

- Springfield, MO, USA

I'm writing to inquire about NHTSA action number: EA17004. This investigation has been going on since November 2017. And before this investigation there was a "preliminary" investigation dating back to September 2016. Prior to this there was an original investigation back in 2014 for the exact complaint described which initiated a recall for 2011 and 2012 models but conveniently excluded the 2010 model. Is Ford play to just wait for as many of these 2010S as possible to be off the road and in the scrap heap before they have to spend money on fixing this? I think its time to make a decision at this point, recall or not. This is ridiculous, this originated in 2014.

- Farmingville, NY, USA

The contact owns a 2010 Ford Fusion. While driving approximately 45 mph, the steering wheel seized and the power steering assist fault indicator illuminated. The vehicle was taken to fette Ford (973-779-7000, located at 1137 us-46, clifton, NJ 07013) where it was diagnosed that the ABS needed to be replaced. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 65,000.

- Belleville, NJ, USA

Started car this morning 1/26/19 and the power steering assist failure light came on. I was unable to steer out of my driveway. Currently towing the car to Ford of kirkland, wa for further analysis.

- Renton, WA, USA

I had a power steering assist fault error on my car with a advance trac error. I was unable to drive my vehicle and brought it in to the Ford dealership to have serviced, after the inspection they called and said it is the power steering gear unit which needs to be replaced for $2189. Obviously needing a vehicle I had to dish out the money which is unfair due to this same unit has been recalled on the 2011 Fusion. Please assist so we maybe refunded and get these faulty units off the road and repaired before someone gets killed.

- Lutz, FL, USA

The contact owns a 2010 Ford Fusion. After starting the vehicle, the power steering malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel assembly was faulty and needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were not notified. The failure mileage was 88,000.

- Plymouth, MN, USA

On 01/16/2019 when I was leaving my house, I started the car and when I put it in reverse, the steering locked and warning lights are on saying service advancetrac. I was not able to turn the wheel. I stop and put car in park. The steering came back on and I was able to get warning lights off by restarting car. The following day it did the same exact thing. I did not drive it much till 01/21/2019. That afternoon while turning right onto a county highway, the same thing happened while partway threw the turn. I was not able to steer and almost hit the oncoming car because I was unable to turn my car to complete the turn I was part way into when failure happened. I ended up coming to a stop on the left shoulder. Thank god the other driver was paying attention. And swerved to avoid hitting me when I crossed into his lane. The traction control light came on and the ! came on. And warning said service advancetrac and service power steering now. Was able to restart car and it was back to normal. Very scary! my car has the same rack and pinion as the cars that are covered by the recall 15S18. My car has manufacturing data of 06/09/2010. Therefore it's not part of the recall. But it's the same part and same problem. Please make them expand the recall to cover all cars affected. My car has 123,456 miles on it when issue started.

- Scandia, MN, USA

Power steering has failed. I no longer have power steering in my 2010 Ford Fusion. Being my only vehicle, this has left me with a very hard hardship. I've only got two payments left till I can say I own my car, but can longer drive it. It's been sitting for months. I turn my car on to pull out of my driveway when the power steering system went out.

- Hagerstown, MD, USA

Power steering assist default. When driving at multiple speeds the steering locks up and becomes impossible to turn. It occurs both on city streets and on the highway. Than the lord I was able to muscle it to the side of the road. If my wife or daughter were driving it would've been a catastrophe.his has happened at least 5 times over a 6 month period. Every time it happened I would turn the car on and off and wait for it to reset. Ford has recalled the 2011-2012 Fusion but not the 2010. All 3 years of Fusion have the exact part made by TRW (epas)

- Norco, CA, USA

The electronic power steering intermittently stops working when driving. I get the message service power steering now message on my dashboard.

- Muncie, IN, USA

I was driving my car home from my friend's house. While I was turning out of the neighborhood, the steering wheel did not release and I proceeded to hit a curb, damaging my two left wheels and the driver front of the vehicle. The ABS light came on, but no power steering messages. When pulling into the gas station, the power steering would not engage.

- San Antonio, TX, USA

The contact owns a 2010 Ford Fusion. The contact stated that the power steering malfunctioned. The dealer (kunes country Ford Lincoln of delavan, 1234 geneva St, delavan, wi 53115, (262) 427-1323) informed the contact that there was no recall for the failure. The dealer diagnosed that the entire power steering assembly needed to be replaced, but the parts were not available. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 130,000.

- Beloit, WI, USA

Power steering failure - lost steering control. Fortunately this happened in my driveway or I would have had an accident. This is very dangerous and it goes out suddenly.

- Muskego, WI, USA

Power steering Saturday night 1/12/19 my family and I were driving home when we heard a beeping sound. I looked down at the dash and it read: "advance trak service power steering now." It has never done this and we bought this back in October, 2018. It's never given any sign as to going out til that night. We were fortunate to get home safely. Ford is expecting me to pay them to diagnose it and possibly reset it, which may or may not fix the problem. I'm disappointed that there is no recall on this seeing as how many complaints there are for this exact issue. There needs to be a recall on these 2010 models seeing as the did so for later models. It's unsafe to drive now for fear of getting into an accident. Something needs to be done about this.

- Boise, ID, USA

While driving and trying to make at turn power steering locked up and caused me to run up a curb and blow out front tire. While I was on a busy street. This happened after my car was repaired from the takata air bag recall.

- San Antonio, TX, USA