Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,428 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion drivetrain problems

drivetrain problem

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2011 Ford Fusion Owner Comments (Page 3 of 11)

« Read the previous 20 complaints

problem #180

Jun 012014

Fusion 6-cyl

  • 78,000 miles

A D V E R T I S E M E N T S

While driving at various speeds the car suddenly fails to accelerate. This is accompanied by the wrench light and the engine light. The engine light diagnostic code says throttle sensor. When it happens the car appears to stall out and will not accelerate but will coast. The engine is then turned off then back on and will drive normally again. It happens very sporadically. It's very dangerous to lose the ability to accelerate especially when making a turn or driving in a lane without a shoulder to pull over. From reading other posts I'm quite certain it is a defective throttle body and believe this part needs to be recalled. Lives are at risk!

- Westland, MI, USA

problem #179

Jun 082014

Fusion 4-cyl

  • 31,980 miles
I was driving on the 95 freeway in las vegas, Nevada my 2011 Ford Fusion started jerking and idling down like it was going to shut off, but the car continued to run I get 4-5 minutes into my drive at 65 mph and the car shut down. I didn't realize the power to the vehicle was gone at first. Cars are flying beside me, and behind me on the highway I'm terrified that I'm going to get killed or seriously injured in a accident. I coast over to the side of the highway put the car in park. I had previously taken my car to Ford and they keep telling me they could not duplicate the problem so they keep sending me away. They replaced the throttle body in September 2013 and the car was fine until February this year now my car is back at Ford I told them I was not taking that car because now I have a safety issue. I called the Ford regional customer relationship center I have a case number, but feel I'm not getting results. I was told by the service tech at Ford yesterday 6/17 that he has no idea what's wrong with my car they cannot figure it out. He said they check the tran and it all checkout fine. Please help I don't want to die by the hand of Ford I want to see my grandkids grow up. I have them in my car all the time I'm afraid to put them in that car now.

- Las Vegas, NV, USA

problem #178

Jun 022014

Fusion

  • 59,400 miles
Ford replaced the throttle body. As this being the 2nd throttle body replacement in 6 months. My car is now lunging forward dangerously I am afraid of driving it. Still stall on the highway. And my avg miles per gallon have plunged from 29.9 to 20.1. I only drive Ford tough. But now I think its " Ford the weak" and paying for a piece of crapple at 400 a month for 6 years I no joke. Dear Ford I put my life in your hands. Id rather live with bad credit than be killed by a car thats failing.

- Weslaco, TX, USA

problem #177

May 302014

Fusion 4-cyl

  • 28,529 miles

A D V E R T I S E M E N T S

Was waiting to turn in my apartment complex, pushed on the gas, RPM's shot up to over 1500 and car would not move, then it slammed into gear and took off with wheels squealing. Sounded like something was then being dragged under car. Stopped and looked but nothing, put in gear to drive to parking spot and same thing, didn't move, RPM's up to 1500 and then slammed into drive. Did make it to the parking stall where it then would not move at all when put in reverse and then into drive. Vehicle had to be towed to dealership. Seems to be a re-occurring issue with all the other complaints that I have seen. No warning lights came on at all. Definitely a transmission/transfer case problem, which I have read is common for this year. This car was bought used with 22,785 miles on it and have only had it 4 months and put 5744 miles on it. Something definitely needs to be looked into, a vehicle with 28,529 miles on it, no longer covered under the manufacturers warranty and I need to have a new transmission?? something is wrong here. Thank goodness I bought the extended warranty!

- Chandler, AZ, USA

problem #176

Apr 292014

Fusion 4-cyl

  • 135,879 miles
While driving, the vehicle lost power and would not respond to the throttle in the gas pedal. The wrench light also came on the dashboard and the car jerked violently. Fortunately, the vehicle was safely slowed down to the side of the road while the jerking continued and the engine revved irrationally around 1000-4000 rpms. After turning the car off, the car was restarted and the problem went away temporarily until it happened again after about 10 minutes of drive. The wrench light does not appear again but the sluggish engine and the grinding noise that comes from the engine do not appear to disappear. This issue appears to be very common with many other Ford Fusion with faulty throttle bodies. Unfortunately, this car had its throttle body replaced previously but still has the same issue.

- Atlanta, GA, USA

problem #175

Aug 202013

Fusion 4-cyl

  • 46 miles
Vehicle speed 60 mph. Rpms going from 2 to 6 mph did not want to go over 60. Then vehicle stalled on expressway. Took it to Ford dealership. They said they replaced the tbi. Still doing the same thing. Car is parked because afraid it will kill us.

- Weslaco, TX, USA

problem #174

Mar 072013

Fusion 6-cyl

  • 36,000 miles

A D V E R T I S E M E N T S

3 times the vehicle has just shut itself off when driving in traffic. I put it in gear and it then starts again. Some issues with acceleration while driving also. After having the vehicle for a few months the power steering would shut off while driving. Ford has since replaced the steering column. The problem with the car shutting itself off still exists.

- Mesquite, TX, USA

problem #173

Jan 282014

Fusion 4-cyl

  • 54,000 miles
I turned my car on, and went to reverse. The car started beeping, and a light came on. I continued to drive thinking it was because I didn't have traction in the gravel lot I was in. I didn't have any power steering and the brakes weren't working as well as normal. When I turned off the car and let it sit for a half hour, it started up and was working just fine. The warning my car gave me was to service the advanced trac.

- West Jordan, UT, USA

problem #172

Jan 172014

Fusion 6-cyl

  • 50,032 miles
This is a followup report. Took my car to Ford. They replaced the electronic throttle body at no charge.

- Brooklyn, NY, USA

problem #171

Jan 172014

Fusion 6-cyl

  • 50,032 miles
I was driving at low speed on a secondary street, going about 15 mph. Suddenly, the vehicle became unresponsive to the gas pedal. The check engine light came on and the engine was alternating between surging and stalling. This was the 5th time this had happened to me since I purchased the car in September 2013. I pulled to the side of the road, took out my phone and made a video of what was happening. The video will show that the engine was non-reponsive, surging and stalling. However, when I shut off and re-stared the engine, the problem seemed to disappear. I had taken the car to Ford a few weeks ago to have them service this problem, but they were unable to confirm that there was any problem. The did not charge me to check the car. They did not tell me about the throttle body problem at that time. After I made the video, I was at Ford two days ago with our escape for an oil change and showed the video to the service manager. He told me that the problem is related to the throttle body and asked me to bring the car in for service. I have not been able to return to Ford as of this time.

- Brooklyn, NY, USA

problem #170

Dec 072013

Fusion 6-cyl

  • 55,300 miles

A D V E R T I S E M E N T S

In the beginning of December while driving my friends home my Fusion suddenly jolted and then I lost the ability to accelerate. The service wrench displayed and I had to come to a complete stop in a neighborhood. A few weeks later while driving home the same thing happened and I had to pull over to turn my car off and then on again, which seems to be the only way it will allow me to drive. Fast forward to January and I began having troubles again. This time I was on the highway and my car jolted and lost the ability to accelerate. This was a major safety issue because the highway I drive on is under construction and has no shoulder. Imagine if it would have been a busy night and I had to come to a complete stop. This has happened a total of 8 times. Seems like a huge safety issue. I bought this car used with 34,000 miles on it and have to drive a lot for work.

- Denver, CO, USA

problem #169

Jan 032014

Fusion 6-cyl

  • 44,359 miles
I was driving home from work and turn left at 25 mph. I suddenly lost the ability to accelerate and a wrench service light came on. I had to pull over and turn the car off. It took a while to start again. It happens everytime I take the car out and now shifts really rough. I took it to dealer and they said they know about the problem but will not replace part under warranty. The throttle body need to be replaced. It is just a matter of time before someone gets hurt. Please act quickly. I think this should be a safety recall.

- El Paso, TX, USA

problem #168

Dec 272013

Fusion 6-cyl

  • 28,771 miles
I was driving 40 - 45 mph and suddenly I lost acceleration and the car stalled. It seemed to have fell out of gear as the car did not 'die', there was no longer any response in the gas pedal. I utilized what remaining speed I had to navigate to a safe place to pull off the road. I turned off the car and turned it on again and could drive again. This happened 2 more times on the way home (total distance from first failure to 3rd failure was less than 2 miles). Each time the car is shut off and restarted the 'wrench' / check engine line does not return. I had it towed to Ford dealership today, however after reading the countless experiences of the same exact ordeal, I felt it necessary to capture this incident here. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Katy, TX, USA

problem #167

Dec 112013

Fusion

  • 55,600 miles
I was driving on the highway, first my check engine light came on, then I drove a little farther and the wrench light came on and the car powered down to 5 mph. I had it towed and took it to the dealership today, and they are telling me that its the throttle body. I see all these complaints and it enrages me that something has not been done about this, I could have cause a major accident due to trying to get over to the side of the road. They need to hurry up and do a recall so someone else doesnt get stuck having to shell out $420 dollars like I did.

- El Paso, TX, USA

problem #166

Dec 052013

Fusion

  • 39,480 miles
My 2011 Ford Fusion sport AWD lost power on the pittsburgh parkway after leaving a hockey game last night. I was driving, and without warning the car lost all power. The wrench light came on in the dash. This is the second time it happened in less than 2 weeks, with the same thing happening the first time. As my speed lowered, I tried crossing 2 lanes to get to the side of the road. I put the car in neutral, shut the key off, and tried restarting the car with no luck. (this worked the first time). I finally got to a berm, put the car in park, prayed, and it restarted after the second try. I made it home without any problems, but I think I lost 20 years of my life praying that I didn't get hit on the parkway. My car has 39K currently. This issue needs to be addressed immediately, if it hasn't already!

- South Fork, PA, USA

problem #165

Nov 202013

Fusion

  • 63,028 miles
I was on the freeway driving approximately 65 mph and the car just suddenly shut off. I managed to coast off the freeway and was able to start it back up but shut off again two blocks down the road. It continued to shut off all the way to my mechanics shop. My mechanic found the issue to be with the throttle body. I had the throttle body replaced. He advised me that if the issue persisted that I would have to go to Ford dealer to have the powertrain control module reprogrammed.

- Waddell, AZ, USA

problem #164

Nov 202013

Fusion

  • 31,000 miles
I was driving on the freeway when suddenly the vehicle lost speed completely and the wrench light turned on. I was fortunate enough to be driving fast enough and in the right lane and so was able to exit the freeway but the vehicle was extremely slow, not even 1mph. It did begin to shake while slowing down. This is an extremely dangerous malfunction. Had I been in the left lane it would have been impossible to remove myself off the freeway safely. This is an issue that must be addressed.

- Carson , CA, USA

problem #163

Nov 192013

Fusion

  • 44,088 miles
Driving on freeway the car went limp and lost speed without responding to gas pedal. The wrench light came on at the time it happened. This happened twice, first time yesterday on the freeway, second time today while on freeway going to work. Once I was able to pull over and stop the engine, it car started up again and ran.

- Carlsbad, CA, USA

problem #162

Nov 162013

Fusion 6-cyl

  • 46,984 miles
The error occurred as I was driving on a major 8-lane highway. I was about a quarter-mile from my exit (after being on the highway for 60 miles) when I felt a "clunk" and an orange-lit wrench appeared on my dash. As I turned onto the exit ramp, I slowed to a stop at a stop-light, waiting to turn left. While the brake was depressed, the car was attempting to move forward very abruptly, as part of it's "limp home" feature. When the light turned green, I released the brake and attempted to accelerate through the intersection, but pressing the gas pedal produced no response from the car. After limping through the intersection, I shifted the car into park and turned the engine off. After waiting 10-15 seconds, I restarted the car and the throttle issue and dash light were both gone. I have since driven ~100 miles without seeing the issue re-appear.

- Carlsbad, CA, USA

problem #161

Nov 042013

Fusion 4-cyl

  • 33,000 miles
My wife was driving 65 mph on a very busy los angeles area freeway around 4:45 in the afternoon when her vehicle came to a grinding halt. The car went from 65 mph to a complete stop in about 30 yards! she said all she heard was a loud grinding sound and the screeching of the tires. Luckily, the six vehicles behind her were able to stop, avoiding a chain reaction accident. The car has been at the dealership since November 4, 2013 when the incident happened. When I spoke to the technician, he mentioned that the transmission "disintegrated" internally and the only two options we had were to rebuild the transmission part by part, or order a whole new transmission. The vehicle is not even three years old! this was not the first time this happened. On October 2, 2013, she was about to enter the same busy freeway and the vehicle came to a stand-still at the intersection. None of the gears worked. After turning the vehicle on-and-off a few times and shifting the gear stick back-and-forth, the vehicle once again was able to move. Can you please look into this issue as I am greatly concerned for the safety of my family now that this incident put my wife's life in danger" god forbid this happen again in front of a fully loaded semi or other high profile vehicle that would not be able to stop in time. Do you recall the Ford Explorer rollover mishaps"

- Los Angeles, CA, USA

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