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CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
5 / 0
Average Mileage:
57,055 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion electrical problems

electrical problem

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2011 Ford Fusion Owner Comments (Page 2 of 10)

« Read the previous 20 complaints

problem #161

Jan 182020

Fusion

  • 86,000 miles

A D V E R T I S E M E N T S

Whenever I make a certain turn my wheel locks up and I can no longer turn without wrestling my wheel to turn. My dashboard starts to go off and I get a message 'power assist at fault'. I would have to turn my car off and on a couple times for me to be able to drive again without any issues. It gets worse when I'm about to pull out from a parking spot, that's when it mainly starts.

- Inverness, FL, USA

problem #160

Feb 282020

Fusion

  • 146,000 miles
No power steering assist. Says "power steering assist fault" and steering is difficult. Vehicle was in motion

- Columbus, OH, USA

problem #159

Feb 062019

Fusion

  • 120,000 miles
For the last year experiencing progressively worsening drivability issues. The most concerning is steadily increasing throttle lag (time between applying more pressure to accelerator and vehicle responding), which I view as a safety issue. The vehicle does not respond appropriately when applying throttle, which may increase risk of accident B/C vehicle may not accelerate properly when needed either placing me at risk because it leaves me in the path of another vehicle or prevents my vehicle from expeditiously responding to avoid another vehicle.. secondarily vehicle now operating almost exclusively in gas power mode (worsening mpg efficiency) but also causing jerking/hesitation when transitioning between gas/ev modes. This powertrain was not designed to work in gas only but as a partnership between gas/ev, therefore in gas alone is not working properly. Internet search reveals many other owners experience same problem. To dealer service X 3 - 1st 2 dealer said nothing wrong. Finally given a Ford service bulletin (attached) that Ford is aware for at least 4 months and forbids service to the car! thus I have an unsafe vehicle that Ford has no solution for repair for at least 4 months, and no indication of when this will be addressed.

- Oakton, VA, USA

problem #158

Jan 202020

Fusion

  • 170,000 miles

A D V E R T I S E M E N T S

Service power steering light came on while driving on the street and it was hard to steer the car.

- Columbus, GA, USA

problem #157

Jan 032020

Fusion

  • 123,000 miles
I began getting power steering failure error messages about a year ago on my 2011 Ford Fusion. They would only occur when I started my car, but I would cut the engine off and open the door and the error would go away. A week ago, the error came on and has stayed. I have no power steering and Ford is telling me my vehicle is not under recall based on the VIN. It will cost approximately $2,000 to repair. I don't understand how there is a recall for this problem on 2011 Ford Fusion, but my car doesn't qualify. How can Ford refuse to repair a known issue with this vehicle when they know this is a problem they created when manufacturing this vehicle. If I have to buy a new car, it won't be with Ford which is frustrating because I love my car.

- Converse, TX, USA

problem #156

Jun 082017

Fusion

  • 120,090 miles
My cars winshield wipers have a short in them when I put on air. The my car keeps shaking when driving. My airbaga still arent working and car feels like its still idling rough. All of rhe recalls were fixed but still having same problem. Car was in motion for vibrating and parked when I noticed air bags

- Worthington Springs, FL, USA

problem #155

Feb 102017

Fusion

  • 94,000 miles

A D V E R T I S E M E N T S

One night I was driving in the city to run some errands. The vehicle was in motion approximately 30 to 35 miles per hour in a main street when I suddenly hear a sound coming from my vehicle alerting me that the wrench light detected a malfunction. At the moment I was alert and viewing my dash regarding the illumination it threw until I suddenly felt my steering gear become really stiff and pulling me to the side near the curb really fast. I had lost control of my vehicle to steer that resulted in my vehicle jumping up the curb and colliding with a light pole damaging the passenger side of my front bumper and passenger front and rear door. The majority of the damage happen to my vehicle which left scratches, dents, and paint and body damage to pretty much the right side of my vehicle. The light pole considering the impact from jumping up the curb assisted in not causing any street damage toward the street light. I reported the incident immediately to my insurance company to file a claim. Eventually I was informed by a few of my coworkers that there was a recall issued about the steering gear on the 2011 Ford Fusion. I took it to my Ford dealer in which was a really horrible experience since they automatically closed there door in my face when I informed them about the steering gear issue and recall. There excuse was my VIN did not match the recall issued so there was nothing they can do. Ford then quoted me over $2000 for parts and labor and programming. I was so pissed and left empty handed since down the road I had no choice but to purchase the steering gear and yet to still sell me a defective one that I had an outside shop perform the work twice. After my repairs I spoke to the service manager for a reimbursement in which till this day, they do not want to issue me one.

- Gardena, CA, USA

problem #154

Oct 312019

Fusion

  • 73,000 miles
I pulled in my driveway, parked 2011 Ford Fusion and then shut vehicle off. I returned, started vehicle, went to start driving my vehicle out of driveway and the car started beeping and listed that the power steering did not work. I looked it up online and there was a recall for steering: Electric power assist system failure (15V340000 or 15S18). I took to dealership and will attach quote which their recommendation is exactly what Ford's recommendation was. However my car doesn't fall into the correct date for this recall, I am happy that I was not driving 75mph down insterstate 70 in wheeling, wv or driving up to West Liberty, wv where I work. Either could have resulted in a horrible accident for me, my kids and potentially other vehicles involved. The car has only 73,000 miles on it roughly and is in excellent condition.

- Saint Clairsville, OH, USA

problem #153

Oct 122019

Fusion

  • 100,000 miles
The steering wheel started to jerk. Shortly after this happened, the power steering stopped working entirely. The instrument panel displayed a notice that said service power steering now. The tcs light came on when the power steering stopped working.

- New Hope, MN, USA

problem #152

Sep 222019

Fusion

  • 160,000 miles
I'm dealing w/the same thing everyone else is. Ford knows the steering is bad, replaces it & then says it's only valid for one year. Now, mine has gone out the second time & they will do nothing. I nearly wrecked my car, w/my child in it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! steering is recalled for my same model & year. Ford says my VIN is not covered, surprise! I've already had the steering rack replaced once & now it's out again! """"" 445K vehicles recalled for "power steering"

- Greenup, KY, USA

problem #151

Jun 242019

Fusion

  • 126,000 miles

A D V E R T I S E M E N T S

Car came up with "service advancetrac/service power steering now" error codes.

- Roseville, MI, USA

problem #150

May 132019

Fusion

  • 257,000 miles
I was driving in a 45 mile lane, my electric power steering hopped off and power steering service now came on. My car hit the curb and landed in someone yard. Very terrifying. I contacted Ford and they said they will not replace it. Because I don’T meet the guidelines for the recall. My car is over 150,000 miles. And I will have to pay. I felt like this is not okay I only had this car for 2 months and the owner never took it in when it was under 150,000 miles. If it’'s on recall it shouldn’T have a time frame to get it fix. If they messed up on their end fix it. Now they asking me to pay out of pocket to fix on their behave.

- Columbia Mo, MO, USA

problem #149

May 012019

Fusion

  • 100,000 miles
The blower motor connector and blower motor resistor will melt with use, which causes smoking to come from the passenger side flood under the glove box. Is not safe and I have replaced 3 times since 2014. It can happen while sitting and driving, does not matter. I have reached out to Ford they must not care because I have been told its not their problem, or to get over it.

- Sherrills Ford, NC, USA

problem #148

Dec 192018

Fusion

  • 130,857 miles
The vehicle was stationary. The inside door handle and lock broke at the same time. Two ways to get out, rolling the window down and opening from outside or pulling the handle and lock at the same time on the inside. The door will not lock.

- Louisville, KY, USA

problem #147

Mar 082019

Fusion

  • 70,100 miles
Faulty driver's side door latch will not open from the inside. The vehicle was parked. After climbing out the passenger side door and walking around the car the driver's door did open from the outside. Ford lists a recall for 2013-2014 Fusion, but not earlier years. An internet search shows I am not the only 2011 owner with this safety issue.

- Columbia, MD, USA

problem #146

Jan 082019

Fusion

  • 204,000 miles
My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. She couldn't even turn the steering wheel. If she had been driving with our 2 year old son in the cat they could have been killed. There are many others that I have found with the same problems why had this not been recalled, serious injury or death could occur. Then there would be multiple lawsuits

- Vass, NC, USA

problem #145

Nov 112018

Fusion

  • 115,702 miles
The contact owns a 2011 Ford Fusion. While driving 65 mph and changing lanes, the steering wheel became difficult to turn. In addition, the check engine, low tire pressure, and stability control system warning indicators were illuminated. The contact called cavalier Ford (1515B S. military hwy, chesapeake, va 23320, 866-385-6930) and was informed that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 115,702.

- Chesapeake, VA, USA

problem #144

Nov 262018

Fusion

  • 126,000 miles
Power steering keeps going out. Mechanic fixes but only last a few miles ththeththen goes out again.

- Port Barre, LA, USA

problem #143

Nov 162018

Fusion

  • 49,183 miles
Steering keeps pulling to the left, dome lights stay on while driving

- Allentown, PA, USA

problem #142

Nov 082018

Fusion

  • miles
I was driving home when out of nowhere my car starts dinging saying 'service power steering now' & I lost control of the power steering.. the wheel immediately locked.

- Pocomoke, MD, USA

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