Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
46,821 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion electrical problems

electrical problem

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2011 Ford Fusion Owner Comments (Page 5 of 6)

« Read the previous 20 complaints

problem #40

Aug 252013

Fusion 4-cyl

  • 36,500 miles

A D V E R T I S E M E N T S

The engine shook violently. The wrench light and check engine light suddenly appeared. The speed of the car went from 45 mph to 0 in an instant. Then the entire car powered off. I managed to pull over to the shoulder as this happened and not being able to accelerate at all. I turned the car on again with keys in ignition. Started to drive and the same series of events happened again and my car completely powered off. I got my car towed to Ford malcolm cunningham on 8/26/13. They confirmed it was the throttle body that caused the issues. I purchased extended warranty on my car which only covered the actual part and not the labor to replace the throttle body. The dealership service rep, [xxx], said that they recommended I also flush the engine because they have seen this is related to the throttle body issue. She also said the throttle body issue is a common problem with Fusion and escapes, as she had another person in there for the same issue on an escape. Ford needs to realize this is extremely unsafe and issue a recall asap! I cannot believe my car is practically new and I'm out of pocket $400, while Ford doesn't take any responsibility. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sandy Springs, GA, USA

problem #39

Aug 062013

Fusion 4-cyl

  • 78,052 miles
Three issues have arisen in the last month: 1) while slowing down to turn a corner, to stop or after a stop and starting to accelerate, my car stalls 2) at a stop light, my car jumps - will intermittently stall when going to accelerate 3) after putting gas in the tank it is very difficult to turn over.

- Hoschton, GA, USA

problem #38

Aug 082013

Fusion 4-cyl

  • 56,752 miles
I was driving with my daughters in the car in the middle lane of a 3 lane highway. I was traveling the speed limit, at or around 55 mph, when all of a sudden the car went limp. There was no acceleration and the car immediately began to coast. A wrench light and the engine light went on. With no ability to speed up, I had to navigate through two lanes of high speed traffic with a paralyzed car to get me and my children to safety. Luckily, I was able to do so. The dealership informed me that this doesn't happen very often, and that unfortunately, this repair would not be covered under the power train. They ordered and replaced the throttle body. Upon investigating this issue online, I was shocked to discover that this problem is so prevalent. The fact that Ford is covering this up and pushing the costs on to its customers is frustrating (more than $1300 in my case), but the fact that they are willing to risk the lives of these very same customers is downright disturbing. There should be an immediate recall on all the cars affected by this throttle body issue, as well as a full reimbursement for all those who have had to suffer through this already.

- Englewood, NJ, USA

problem #37

Aug 022013

Fusion 4-cyl

  • 45,500 miles

A D V E R T I S E M E N T S

Dash board reports power steering assist fault. Difficulty steering. Drive to parking place. Turn car off. Two hours later return to car. Turn on car and the power steering is ok. Second fault at 46045 miles. Car was parked. Turn car on. Power steering assist fault. Turn car off. Turn car on. Power steering ok.

- Concord, MA, USA

problem #36

Jul 132013

Fusion 4-cyl

  • 24,000 miles
Went to start car and it would not start. Ford roadside towed it the next day. After trying various things for 3 weeks Ford engineering called to tell me it was due to a lightning strike. Insurance believes it is a warranty claim as the car is still under warranty; Ford will not honor this as a warranty claim. No one at Ford has been able to give me a cost for repairs already attempted or for further repairs to make the car work normally again. I feel there is a deeper electrical issue with the car, but Ford is claiming there is nothing in the car that could supply this kind of electricity to fry several modules, fuses, and light bulbs. Worried about a bigger issue which is not being diagnosed and fixed properly. Could be a safety hazard.

- Cherry Hill, NJ, USA

problem #35

Aug 012013

Fusion 6-cyl

  • 36,700 miles
While driving at 60 mph on the highway, vehicle appeared to "stall" causing a sudden loss of acceleration. This occurred on three separate occasions in the past week. Vehicle malfunction caused vehicle to enter "limp" mode.

- Philadelphia, PA, USA

problem #34

Aug 042013

Fusion 6-cyl

  • 55,131 miles

A D V E R T I S E M E N T S

Driving 45mph on state road 45 in southern Indiana, which is very curvy. Let off gas, then when I went to accelerate, pedal went completely to the floor. Car then started sputtering. No acceleration at all. Finally got car off of state highway. Car never completely died, just absolutely no acceleration, throttle body sensor bad! this is a safety issue! had I been going faster and vehicles behind me, there would have been a major accident. Cost $580 to repair on a 2011 car! according to the Ford technician that repaired my car, they have replaced several in the last 6 months! very disappointing for Ford not to recall sure a important repair!

- Unionville, IN, USA

problem #33

Jun 012013

Fusion 4-cyl

  • 41,800 miles
My wife was driving her car when the check engine light came on, it reduced engine power and would not accelerate. She turned it off, then restarted it. She drove home with no further incident. This was June 1st. It happened a few more time through June and July and we had a competent mechanic clean the throttle body after the code he scanned said throttle body was stuck closed/stuck open. This did not fix the problem. On the way home from dinner with my family on August 3, we made a turn across two lanes of traffic. In the middle of the turn, the wrench light came on, car lost power, and we were essentially dead in the water while making a turn. The vehicle coming down the lane happened to see us in the middle of the road. Had they not braked, we would have been T-boned. It happened the next day on the interstate. Not very confidence inspiring to travel at 70mph, then have your car not go over 900 RPM. Look for a shoulder very quickly. In all instances, car goes to reduced engine power (which limits it to 900 RPM). At a stop light, the idle is very erratic going from 1000 RPM down to about 400.

- Hephzibah, GA, USA

problem #32

Aug 012013

Fusion 6-cyl

  • 17,625 miles
While driving my car to work, I was on the highway and the car suddenly lost power and the engine stalled. I had to pull over twice on the way to work while navigating interstate traffic. My car engine stalled and I had to pull over - I took it to the dealer on Friday and they took care of it really fast, but it appears that they have knowledge of it happening alot. This is a major safety issue for me, as I have to travel interstate every day.. it is unnerving that when driving 55-65 mph, the wrench light comes on and the accelerator pedal becomes unresponsive. The engine was turned off and upon restarting, resumed normally. Just a very basic google search, it seems that this is a very common problem and need a recall notice.

- Council Bluffs, IA, USA

problem #31

Aug 012013

Fusion

  • 38,642 miles
While driving in heavy traffic on interstate, engine began to loose power and as my speed decreased I pulled off the highway and though engine remained running and intermittently coughed or vibrated, I turned the ignition off and called for a tow truck. During slow down, dash warning lights displayed a wrench and also possibly a wiggly line symbols. While driving before trouble started I attempted to cut back my speed by pressing the minus set button on the cruise control several times, but not consecutively. Incident occurred shortly after I decreased my speed with above action. This incident left us in a dangerous spot in the breakdown lane while high speed heavy traffic passed close by unabated. Following computer analysis Ford dealer replaced electronic throttle body. When I googled above Ford part I discovered a growing history of above trouble but so far, no recall issued to date. Real danger while operating a vehicle is indicated.

- Saratoga Springs, NY, USA

problem #30

Aug 022013

Fusion 6-cyl

  • 13,750 miles

A D V E R T I S E M E N T S

Vehicle lost engine power and would not accelerate. Vehicle was maneuvered to the road side where it was shut off for 1 minute. Upon restart, vehicle drove and accelerated normally. After driving for 5 minutes, vehicle again lost engine power and would not accelerate. Vehicle was again maneuvered to the road side and shut off for 1 minute. Upon restart, vehicle drove and accelerated normally. Condition was experienced three times the same day. ECU stored code for throttle control system.

- Nashville, TN, USA

problem #29

Jul 242013

Fusion 4-cyl

  • 69,000 miles
Auto suddenly slowed down, became jerky, and had minimum response gsa pedal pressure. I pulled over, shut off the engine, restarted the engine and was able to continues driving. Ford dealer performed ids test, no codes, ran pinpoint tests by symptom. Test etb. Failed. Replaced electronic throttle body, cleared kam and road test. Total cost $433.

- Chelmsford, MA, USA

problem #28

Jul 112013

Fusion

  • 52,000 miles
I wanted to contact you about a serious safety issue in my 2011 Ford Fusion. I took it in for service in January 2013 and was told that the throttle body needed replaced after my car stalled a few times. I was told then the throttle body was backordered. I tried again in June and was told that this is a common problem and they are still backordered. After that, I was told that I could simply take the key out and put it back in after it stalled and it would be fine. And they were backordered from Ford. On July 11th, the car stalled at the corner of I-70 and I-270 in columbus while traveling at 65mph. I pulled off to the side of the road and reset the car. While trying to get off the road, I went off the road to avoid any other cars as their was construction and no shoulder. After restarting it, I got back onto the road and the car stalled and I wasn't able to make it back off the road and nearly was hit by a semi from behind. The car stalled a minimum of ten times during rush hour.

- Hilliard, OH, USA

problem #27

Jul 152013

Fusion 4-cyl

  • 59,000 miles
While driving on a highway with a fair amount of traffic the gas pedal quit working then my car stalled out. This all happened very quickly. I was able to pull to side. I restarted the car merged back on highway and in 1/4 to 1/2 mile it did it again. Once again I was able to restart it and merged back into traffic hoping to make it to the next exit, but it did it again in less then 1/4 mile. I restarted it and stayed on the side of highway. It went into limp mode and I was able to get to a gas station at next exit. The car had stalled out a month or so prior but restarted and no other issues until this reported event. Also as we researched on line my car had the surges of power or lack thereof as mentioned on line. Note: I am a person without much mechanical knowledge and this was an extremely unsettling event. I do a lot of highway driving in my work including rush hour. I am well aware that my life could have easily ended that day or been severely changed. Please address this before someone's life is ended or severely changed!!

- Strongsville, OH, USA

problem #26

Jul 182013

Fusion 6-cyl

  • 33,000 miles
***note: This started in May 2013 happened 3 times. Dealership replace an intake sensor and then it happened again as listed below. This is putting me and my daughters in danger everytime this happens without prior warning. ---------------------------------------- July 19, 2013 @ 3:29 am: Without warning this time the "check engine" indicator came on, the car made a weird noise like a dying rumble/purring noise as it became silent and all power left. -she put the care in "P? park -started the engine and it acted normal -------------------------------------- July 19, 2013 @3:28 am: Without warning the ?throttle control/transmission? indicator lit up, the car became silent and all power left. -she put the care in ?P? park -started the engine and it acted normal ------------------------------------------- July 19, 2013 @ 1:20 am : without warning the ?throttle control/transmission? indicator lit up, the car became silent and all power left. -she put the care in ?P? park -started the engine and it acted normal ---------------------------------------------------------- July 18, 2013 @4:30 pm: Without warning the ?throttle control/transmission? indicator lit up, the car became silent and all power left. -she put the care in ?P? park ".I was in the back seat & instructed her what to do. -started the engine and it acted normal ***** Ford dealership service technicians could not find or duplicate the problem. The issue escalated to the Ford engineers. They determined that it was something like the massive intake air flow sensor and installed a new one ( Ford part: Fp 3L3Z-128579-ba sensor assy) June 13 just prior to my business trip on June 17,2013.

- Eugene, OR, USA

problem #25

Jul 152013

Fusion 6-cyl

  • 21,300 miles
Engine cut-off going at 5 mph. According to aamco code P2112 appeared on their reader. This code has to do with the throttle actuator control system. Took car to local Ford dealer and was told that the part, throttle body and motor asy., are on national back order. It took at two days or two weeks to receive the part. This is not acceptable; Ford and their dealers should have this part available immediately. Does someone need to have a serious or deadly accident before action is taken?

- Union, NJ, USA

problem #24

Jul 182011

Fusion 6-cyl

  • 8,000 miles
Original incident occurred in June 2011. Vehicle lost all acceleration unexpectedly and was towed to dealership. Vehicle was only 6 months old and throttle body was replaced under warranty. Has subsequently happened two more times. The second time the dealership service could not recreate the problem. The third time was July 2013. Again vehicle was towed to dealership. Advised that it was again a failure of the throttle bottle. Part alone will be $400 to replace and will not be available for 10 days to 3 weeks. This will be the third throttle bottle on a car that is less than 3 years old. The failure poses a severe safety risk if occurs on high speed highway while in middle or left lanes.

- Batavia, OH, USA

problem #23

Jun 092013

Fusion 4-cyl

  • miles
Car is having a hard time cranking and idling high, power steering hard to move because of a power steering assist fault and the car is hard to steer it has done it 3 times. Once while driving and 2 other times while parked but car was hard to crank.

- Erwin, NC, USA

problem #22

Jul 032013

Fusion 4-cyl

  • 37,900 miles
I was driving my 2011 Ford Fusion S with a V4 engine on 07/03/2013 at approximately 19:15 in the evening. I was traveling on a slight incline on a two-lane road at a speed of approximately 50 M.P.H. when all of the sudden the car stalled and would not longer accelerate. I pulled off the road and the car began to shake and the transmission slipped while shifting down. I turned off the car and then turned it on again. I drove to my destination 2 hours away without further incident. I drove the car a second time and the incident did not recur. The third time I drove the car after the first incident, the problem occurred again, which was on 07/05/2013 at approximately 17:00. It occurred in the middle of an interstate and I had to pull to the side of the road by cutting across traffic without the ability to accelerate!!! I took the car to a Ford dealer and they diagnosed the problem as a faulty throttle control. I had to pay for the repair out of pocket because the warranty expired at 36,000 miles (my car has 38000 miles). This is a serious public safety concern. I have read that 2010 Ford Fusion also have a history of the same problem at about 2-3 years after purchase. I am grateful to have avoided a crash, but one could easily find themselves in a situation where they cannot accelerate because of this problem and end up seriously injured or dead because of a crash that it could cause. The car suddenly stops accelerating and this happens apparently at random, usually within 10-15 minutes of turning the car on.

- Lewis Center, OH, USA

problem #21

Jun 212013

Fusion 6-cyl

  • 37,000 miles
2011 Fusion w/ 3.0 liter 6cyl. While traveling at approximately 50 mph the engine suddenly bogged down. I pressed the gas pedal and nothing happened. I was able to pull over to the side and the engine was still running. A wrench light came on. I put the car in park and tried the gas pedal again with no response. I turned the engine off, waited a few seconds, then turned it back on. I was able to drive home, then to the Ford dealership with no incident. I was told that the problem was the throttle body which is on national back order. Ford would not cover the repair even though car was just over the warranty mileage limit. I found out that the NHTSA started an investigation on this issue in February 2013 and Ford is aware of the multiple complaints of this same problem. I was lucky no truck was behind me since my car slowed quickly and suddenly with no warning. The internet is filled with complaints of this same issue. Please do something before someone is killed!

- Schererville, IN, USA

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