CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
48,271 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the interstate on my way to work and all of a sudden my car just shut right down. I pulled over and tried to start it back up it did start up after a few minutes. And on the 31st I sat all day in a parking spot and I could not get out of the parking area it kept spitting and sputtering. This is making me very concerned that I could have been hurt I want this to be checked and covered under the warranty please and thank you.
My throttle body on my car went out this is a 2011 Ford Fusion...we need a recall my wife is a cancer survior breast cancer and she has missed many appts due to the vehicle the dealership has checked under waranty and said no issues but when warranty was up and they checked it again they said they found the issues now I have to pay 600 dollars to get it fixed. Car is not running due to throttle body it stalled out on the freeway several times almost causing an accident. I have paid several hundred dollars to fix the issue but it turned out to be throttle body....dealership said it was canister purge valve and canister purge selinoid...they want 600 to fix issues I cant afford it but many vehicels the same model have issues simular to this I have reciepts and everything I bought due to throttle body..people will die if issue is not fixed...we need a recall.....please help I need help asap...
Driving up a hill when my engine lost all thrust, then the wrench and battery light turned on. Vehicle engine shut down in the middle of an intersection. I shut off the car and restarted it with the same end result. Took car to a mechanic and I now have to get my throttle body replaced.
While driving the engine shuttered, lost power, and after a few seconds the car turned off. The vehicle would not restart for the next several minutes. I am being told by Ford that it is an issue with the throttle body.
My 2011 Ford Fusion, which I purchased only a few months ago... lost speed while driving home from work today. I'm still shaky and upset. I was a very busy 2lane up/2lane down avenue when my vehicle lost speed! I was in the inner lane and had to decide if I wanted the delivery truck to hit me from behind or risk side swiping someone in hope of getting off the road before I slowed completed. Through the grace of god I was able to make two hard rights before my Fusion began to stop, shake, and sputter. The first hard right was into the right lane in front of another car then onto the side street. My goodness never been so scared in life except the next two time it did while still trying to make it home. This time though, I knew to stay in the left lane. I also relied on the fact that once you get to a safe place and turn the engine off and on again it starts back up!!! I'm scared of my car! and scared for my life and others that this vehicle malfunction may affect during my commutes. I'm going on the record as saying if I die in my 2011 Ford Fusion during an accident single/multi vehicle please do a forensic check on the throttle!
- Rex, GA, USA
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Car just seemed to go out of gear. Coasted to side of road turn ignition off and it did the same thing again coasted to side and called road side assistance.
On Thursday 8/22/13, I was driving about 55 mph on the highway and I experienced what seemed like an engine stall. My 2011 Fusion would not accelerate so I pulled off the side and my car started shaking so I turned it off. I waited a bit and started it back up and kept driving. I could still feel a lag when I stepped on the gas. I had a mechanic look at the car but he could not find any issues. On Saturday 8/24/13, the same issue happened to me 3 times within a 4 hour span. I poured in some seafoam to rule out any moisture that may be in the engine. I did some research online and discovered others have had similar issues that have all been linked to a faulty throttle body. On Sunday 8/25/13, the issue happened twice during the day. Today I finally took my car to the Ford dealership and told them what I was experiencing and told them that I think it is the throttle body. The guy told me that they would not know until the computer displayed the error code. Several hours later I received a call from the dealership telling me it is a faulty throttle body and the repair would cost $650. If this is a known issue, why hasn't a recall been issued?
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 20 mph, the engine stalled with the illumination of the warning indicator. The engine was restarted and the vehicle resumed normally. The failure recurred nineteen times. The vehicle was taken to an authorized dealer, who informed the contact that the warning indicator would need to be illuminated in oder to perform a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the problem. The approximate failure mileage was 36,000.
The engine shook violently. The wrench light and check engine light suddenly appeared. The speed of the car went from 45 mph to 0 in an instant. Then the entire car powered off. I managed to pull over to the shoulder as this happened and not being able to accelerate at all. I turned the car on again with keys in ignition. Started to drive and the same series of events happened again and my car completely powered off. I got my car towed to Ford malcolm cunningham on 8/26/13. They confirmed it was the throttle body that caused the issues. I purchased extended warranty on my car which only covered the actual part and not the labor to replace the throttle body. The dealership service rep, [xxx], said that they recommended I also flush the engine because they have seen this is related to the throttle body issue. She also said the throttle body issue is a common problem with Fusion and escapes, as she had another person in there for the same issue on an escape. Ford needs to realize this is extremely unsafe and issue a recall asap! I cannot believe my car is practically new and I'm out of pocket $400, while Ford doesn't take any responsibility. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My 2011 Ford Fusion has repeatedly experienced the same stalling and random shut-downs that I know understand many other drivers have experienced. Usually upon accelerating, my vehicle will buck abruptly and then shudder and rapidly reduce speed until I am able to shut it off. The indicator light for the transmission turns on and occasionally the check engine light. Most of the time, the vehicle will turn right back on and be able to drive as normal, but sometimes it will repeat the same bucking process very shortly after I resume driving. I took it to an auto zone and the engine check they ran returned with an error message saying "throttle body system stuck open" and that is was being held open at an angle larger than needed. Thankfully, this hasn't happened while on the highway or in any place that I could not pull over safely, but it continues to happen with other drivers around, nonetheless. This is an incredibly dangerous and frustrating issue and one that I am shocked and appalled to find happens to so many other drivers. Ford needs to do something to make this right for the great many of us who have been put in harms way by this faulty system.
Three issues have arisen in the last month: 1) while slowing down to turn a corner, to stop or after a stop and starting to accelerate, my car stalls 2) at a stop light, my car jumps - will intermittently stall when going to accelerate 3) after putting gas in the tank it is very difficult to turn over.
Car quit running in drive. Decelerated to a stop. Restarted and parked in a lot. I had just come from the dealer for warranty work and an oil change. I was on my way home when this happened. I walked back to the dealer and reported this. They had to get a tow truck and tow it back to he dealership. They told me it was a bad throttle body. As of Wednesday at 4pm, the vehicle is still there waiting for a throttle body part. My invoice stated "C/S vehicle's idle sometimes goes high by itself". the technician [xxx], stated on the invoice, 'no codes present, cannot duplicate'. the dealership is countryside Ford, 24825 us19N, clearwater, fl 33763 727-797-2277. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While pulling out of a parking lot onto a busy road my car began to stall and not run properly, it would not keep even 1000 RPM. The only dashboard light that lit up was an orange wrench. I looked at the temp and it was normal so I slowly crossed the intersection and immediately pulled over and shut it off. I did not try to restart it.
The first incident I was driving back from the airport and the engine stayed on but the throttle would not respond. I found a way in heavy traffic moving very quickly to get to a shoulder. Then I turned the car off and then back on and the car responded fine. 5 days later (today) the exact same thing happened and again on a very busy freeway (US59 near downtown houston) at lunch time. Again I managed to get off the road without causing an accident and turned the car off then restarted it and it worked fine. It happened a third time while in a neighborhood traveling at 20 mph. I am astonished that there are nearly 3/4 of a million vehicles with this issue or potential issue and the impressive number of reports of the exact same scenario happening all over the country and Ford has not issued a recall.
After accelerating to 30 my car lost the ability to use the foot pedal. The engine continued running but was unable to accelerate. I pulled off the side of the road, shut the car off waited a few minutes and then started the car. It worked fine until August 15th when the same thing happened 4 times. Once with in 30 minutes at a speed us 40 to 55. The 3rd and 4th times occurred within minutes of each other at 55 mph in a construction zone. On all occasions the wrench light came on. On August 17th I took my car to the dealership and they informed me the throttle body assembly was bad and needed replaced. That cost me $500 out of pocket since my car is out of warranty.
Driving at highway speeds, very hard jerking. Luckily the highway was clear or someone could have died! wrench and check engine light went on and car went into limp mode. Went home and ran the code and it told me it was the throttle body stuck. I used google to review my options and 1000's of people have had this problem!!!! how is this not a recalled part yet!"!? I cannot wait so I ordered the throttle body, and it is backordered at the dealer! how is this not a clue that they need to fix this asap" someone is going to die, I read their have already been major accidents with this issue.
While driving down a freeway at 55 mph the engine suddenly shut off with no warning. We were able to get to the side of the road without being hit. No engine warning lights were illuminated. We were able to restart the engine and continue on our journey. Five minutes later pulling into a shopping center going about 10 mph the engine "thumped, gurgled, and died. The check engine light came on. We were able to restart the engine and get it five miles back to the house. The car is still under warranty so Ford sent a wrecker to the house to retrieve the car. The engine light is still illuminated.
The car just will just stall out while driving on freeway or street. I know from what I have read that it is the throttle body. It loses all power and just dies while driving. This has happened multiple times and the last time my kids and I almost died in the car. It is awful how this happened and the part was backordered and is extremely expensive to fix.
I was driving with my daughters in the car in the middle lane of a 3 lane highway. I was traveling the speed limit, at or around 55 mph, when all of a sudden the car went limp. There was no acceleration and the car immediately began to coast. A wrench light and the engine light went on. With no ability to speed up, I had to navigate through two lanes of high speed traffic with a paralyzed car to get me and my children to safety. Luckily, I was able to do so. The dealership informed me that this doesn't happen very often, and that unfortunately, this repair would not be covered under the power train. They ordered and replaced the throttle body. Upon investigating this issue online, I was shocked to discover that this problem is so prevalent. The fact that Ford is covering this up and pushing the costs on to its customers is frustrating (more than $1300 in my case), but the fact that they are willing to risk the lives of these very same customers is downright disturbing. There should be an immediate recall on all the cars affected by this throttle body issue, as well as a full reimbursement for all those who have had to suffer through this already.
Driving down road and lost all power and acceleration. Wrench light came on and when I attempted to crank car it sounded like it was constantly trying to crank. Turned car off and trued again. It started and allowed me to reach my destination, which was a mile down the road. The next day it did the same thing. Took it to the Ford dealership service area and it was the throttle body. Of course it wasn't covered under warranty even though it is a part of the power train. The concern is that this is happening a lot to these cars and had I been on the interstate my family and I could have died due to the loss of everything. I was not able to get car off the road and it stopped extremely fast and sudden. I was out of town and had no other choice to but get it repaired where I was.
A D V E R T I S E M E N T S
- Winslow, ME, USA