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CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
76,977 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion miscellaneous problems

miscellaneous problem

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2011 Ford Fusion Owner Comments (Page 1 of 5)

problem #100

Jun 242023

Fusion

  • miles

A D V E R T I S E M E N T S

Door handle mechanism made of plastic and breaks, preventing the locking and opening of door from the inside. The inability to leave your car without opening the door from the outside poses a serious safety risk to the driver and passenger in the need to exit a car quickly during emergency situations. This is a common occurrence from the self-repair videos I found online, and the method of failure and the symptoms of failure seem to be the same. My failure occurred when trying to pull the handle quickly breaks the plastic latch inside the mechanism and prevents the door from opening upon pulling the handle.

- San Antonio, TX, USA

problem #99

Feb 152023

Fusion

  • miles
It started in February 2023 no warning lights nothing just when I came to a stop at a red light the car dies it will start right back most of the time but other times when you start it back it's like the starter stays engaged and makes a struttering sound and whole car shakes and you have to hurry and shut it back off and restart it again the longer you drive the car the more it dies when you come to a stop other times it may not do it for days I've almost been in 7 accidents that I've counted bc of this issue bc it dies and ppl think I should be moving and I can't or I just turn at a light and it will die and I can go until I restart it I also think it cause my battery to go out bc I had to replace it not long after this started. It's not been reported to anyone but you or inspected but is available to be anytime. Components affected ( DOOR HANDLE INSIDE PASSANGER SIDE)My 2nd issue is with my passenger side door handle without warning it just stopped working and now you have to roll window down to open from outside my safety could be at risk bc I wouldn't be able to get out of car if there was a crash. It's not been reported, inspected by anyone but is available anytime to be.

- Morehead, KY, USA

problem #98

Dec 092022

Fusion

  • miles
The power steering has failed intermittently (at least 5 separate occasions) while driving. The failure was inconsistent between times driven and parked. First time noticed, turned vehicle on and could barely move the wheel. Turned vehicle off and back on and didn't have an issue with the steering wheel or on the road and got home okay. The issue started out this way and then once it was consistent it was unable to operate the vehicle safely. This vehicle is our main vehicle so it happened to myself and to my husband while on his way home from work. However, when the power steering failed was extremely difficult to turn the wheel while driving. We took into dealership and the diagnostics was the electrical power steering is faulty and the traction control has failed. After looking into the issue - we believe our 2011 Ford Fusion may have been one of the recalls that should have been included for the power steering failure recall that was sent to other 2011 Ford Fusions. We did not receive a notification, however after viewing online - Ford recalled 445K vehicles with the same exact issue.

- Rockford, MN, USA

problem #97

Jun 022020

Fusion

  • miles

A D V E R T I S E M E N T S

I got this 2011 Ford fusion in 2020. The car runs good, but after a couple stops or when I'm slowing down the car turns off and my battery drains. I've replaced the battery, alternator, new shifter, I've taken it to mechanics and they can't figure out the problem, the car still turns off. Please help

- Yuba City, CA, USA

problem #96

Aug 092022

Fusion

  • miles
Power Steering Assist Fault I've seen where the 2011 Ford Fusion was recalled for this and mine has failed. Please add my VIN to the list. If you have any questions or need more information, please contact me. Thank you.

- Lancaster, OH, USA

problem #95

Jul 262022

Fusion

  • miles
While driving at freeway speed, my 2011 Ford Fusion Hybrid suddenly shutdown before I could pull over safely exposing me to extreme harm from other cars. I was unable to drive it home, as it no longer would safely function sufficient to get me home. Additionally, the airbag recall should have been remedied by now, Ford's response has not been timely.

- Clearfield, UT, USA

problem #94

Jun 172022

Fusion

  • miles

A D V E R T I S E M E N T S

On several occasions my teenage daughter has had her life put in danger by this mfg defect when the Ford Fusion suddenly flashes a red wrench warning sign and decelerates to a snail-€™s crawl in the middle of an interstate highway. This happens frequently on hotter days when the car has been run for over an hour. It is unacceptable, dangerous and sad that there-€™s been no required safety recall by Ford to fix this problem. A simple search online shows this to be happening repeatedly.

- Fort Worth, TX, USA

problem #93

Jan 052022

Fusion 4-cyl

  • miles
It started in January 2022 riding down the road, and the front left tire blew out. While replacing the tire is when the first, of more than a dozen lug nuts / studs/bolts broke off. This would make the car make a weird noise causing the tires to make a weird noise and it be the wheel wobbling. When you-€™d get up to 45mph or so it would cause the whole to shake and make a noise as well. I went to B&B Tire to have front pads, all rotors and a master cylinder replaced. They said 40% was left on pads and rotors. Also that the used master cylinder wasn-€™t any good" So, none of the maintenance seemed to resolve the brakes. They were kinda of stumped "The lug nuts/ studs/ bolts all the way around have either had to be replaced, or sporadically came loose, broke off on there own. It as if the wheels/ lug nuts/ studs/ bolts and brakes are a combination of issues working against each other. We are riding with every tire missing at least one of the three. Some tires are missing more. No, we realized something wasn-€™t right with the wheels/ lug nuts/ studs/ bolts/ brakes with the first front left tire blew out. Now the back right wheel is giving us trouble. The front left only has 3 lug nuts/ studs/ bolts holding it on. I have photos of the ones that had to be replaced, and what-€™s on the wheels at this point. The tire pressure light stays on. Whether you just put right amount of air in each on or not. The front left tire was the beginning of everything. I-€™ve found a tire weight that fell off in my driveway. I called in and filed a complaint via telephone. The photos in this complaint all apply to the ODI# below. VIN #:[XXX] ODI #: 11460546 ( 506503) I found a Recall for 2011 Ford Fusion NHTSA: Campaign #:11V574000 (NHTSA Recall 11V-574 ) & Ford Recall#: 11S23 Campaign Recall #: 11S23 I have more photos I have to email you at vsh@dot.gov INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Rock Hill, SC, USA

problem #92

Oct 052021

Fusion

  • miles
Went to go start my vehicle one morning to take my kids to school and a message popped up on my dash stating "Power Steering Asst. Fault". So, I turn my vehicle off and on a couple of times (no more than 3 times) and got the same message. The steering wheel was hard to turn and it has come to my conclusion that my electric power steering went out which is making it hard to turn my steering wheel, and yes, my vehicle is available for inspection upon request. The safety of my kids and myself was put at risk because its hard trying to drive a vehicle without power steering. I'm scheduled to have my vehicle inspected Tuesday December 7, 2021 at my local Ford dealer. This occurred about 2 months ago, but every time I turned my vehicle off then back on the steering worked.

- Little Rock, AR, USA

problem #91

Nov 012021

Fusion

  • 127,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while his wife was starting the vehicle, the power steering assist failed. The vehicle was taken to the dealer, but the dealer informed the contact that the vehicle was 3 months past the deadline for the steering recall repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.

- Yreka, CA, USA

problem #90

Nov 182021

Fusion

  • miles

A D V E R T I S E M E N T S

Steering assist fault light came on as I was driving and I was not able to steer the car I had to pull over and stop. When I restarted the car the steering was working. I was very hesitant to drive the car, my husband drove the the car to the Ford dealer and we were informed during the inspection the steering gear was failing internaly and they recommend replacement. Apparently, I am 5 months out of the 15N01 safety recall. I am wondering why such a dangerous safety recall would have a time limit? my Ford Fusion came from the hermosillo assembly plant during the 9-7-2010 thru 2-28-2012. I missed recall due to the 10 years of warranty start date of the vehicle. This seems like a recall that should not expire. I see numerous complaints from other owners of Ford Fusion with same complaint. If Ford was able to narrow down the cars and the plants they came from, I feel they should be responsible to fix them regardless of milage or expiration of recall. They still pose a risk of harm or fatality due to accidents.

- Fallbrook, CA, USA

problem #89

Jun 242021

Fusion

  • miles
I went to work the day my power steering went out it was driving fine that day I got home and parked in the driveway the next day I get in started up and when I put it reverse to back up I noticed that my power steering was not working I need to know if the recall on the power steering system is still in affect

- Meridianville , AL, USA

problem #88

Oct 262021

Fusion 4-cyl

  • 104,945 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving at 80 mph, the advance track and "Service power steering soon" warning lights and messages were illuminated. The steering wheel inadvertently jerked out of the contact's hands 5 - 6 times. The contact pulled over and disconnected the fuse from the power steering assist module. The contact was able to drive to his residence without a power steering assist. The contact self-diagnosed the vehicle with a code reader that there was no communication to the power steering assist, and that the StabiliTrak wheel speed sensor on the front passenger-€™s side was faulty. The contact replaced the front passenger-€™s side wheel speed sensor. However, after the replacement, all the wheel speed sensors appeared faulty on the code reader. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for the repair but provided no assistance. The failure mileage was 103,945.

- Pueblo, CO, USA

problem #87

Oct 242021

Fusion

  • miles
Was driving and power steering and advance trac said it need to be serviced and went out automatically became harder to steer

- Port Huron , MI, USA

problem #86

Nov 132019

Fusion

  • miles
I-€™ve had this car for about four years and since I-€™ve gotten it once in a while I will have a power steering failure where the steering wheel becomes very hard to Turn and very dangerous to drive. Are usually will turn the car on and then turn it off and turn it back on and it goes away. I-€™ve also have taken it to the dealership and they said they cannot do anything about it there-€™s no recall on it. Right now the car is undrivable because the power steering is not functioning properly

- Dearborn , MI, USA

problem #85

Sep 232021

Fusion

  • miles
I let my 16 year old daughter use my 2011 Ford Fusion SEL. Last Thursday she and my 15 year old daughter were leaving school and suddenly she could not steer. They were both very frightened. There was an error message Power Steering Assist Fault. I came to the school, let them drive my SUV home, and although I have driven many vehicles over the years without power steering it was very difficult to drive. I understand there was a recall in 2015 for this issue but not for Fusions with 3.5 L engines. Why? There have been many complaints and it's only a matter of time before someone gets killed. Please recall this. I can not afford to have this fixed and I don't want to sell a deadly car.

- Winneconne, WI, USA

problem #84

Aug 092021

Fusion 4-cyl

  • miles
I have safety concern with my vehicle, because if I am driving there-€™s a triangle shape light that pops up and when it happened it automatically reduces the speed of the car and sometimes shuts it off while other drivers are driving behind me. This happens to me frequently and the most recent was yesterday 8/9/2021 at a traffic light the vehicle completely shuts off and this is very concerning with my safety and that of my family and I don-€™t know the problem and how to get it fix. This is a major safety issue and I hope to get an answer from you people and have the problem taking care of. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Albany, NY, USA

problem #83

Jan 312021

Fusion

  • 108,577 miles
Power steering fault my car I couldn't steer the

- Nampa, ID, USA

problem #82

Jan 032021

Fusion

  • 132,084 miles
I was driving down walker road going onto day hollow and when I got to the intersection there was no stop sign indicating to stop, when I got there the other side had no stop sign either and when I came to a stop a car flew by as we both had the right of way, I have dash cam video and if you don't fix it someone's gonna die right there. Nothing actually happened to my car.

- Endicott, NY, USA

problem #81

Sep 232020

Fusion

  • miles
Recall code P0456 was repaired by dealer. Sent back to dealer to be told they gave me a faulty part. Code comes back on, so I sent car to different dealer for repair. It was repaired but now code cane back on for the 3rd time now. Code is on now after repaired a week ago. I was not given a loaner car and they had my car for a week. I do not want to keep going back and forth due to a recall

- Cherry Hill, NJ, USA

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