Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
47,482 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments (Page 12 of 24)

« Read the previous 20 complaints

problem #256

Jan 232015

Fusion

  • 24,000 miles

A D V E R T I S E M E N T S

Power steering on my Ford Fusion 2012 failed - I was on a highway off ramp and almost got into a crash as a result. I have contacted Ford several times about the issue, they seem not to care. Please help and look in to this before I actually get into a crash as a result of the powertrac steering failing. I have seen from online reports that many other people have this problem. This is now the sixth time this happened.

- Menlo Park, CA, USA

problem #255

Jan 222015

Fusion 4-cyl

  • 67,954 miles
I was driving on a highway traveling around 65 mph when suddenly a warning light came on saying "power steering assist fault" and the steering wheel became hard turn. I managed to get out of the highway and drove home on streets with very difficult and hard to steer. I since contacted Ford dealer for probably there has been a recall on the problem, but they stated there is not and since my car is no longer under warranty I need to paid for repairs. I believe this issue should be consider for a recall, since the problem happened while I was driving and I easily could had been involved in automobile accident.

- Fontana, CA, USA

problem #254

Jan 302015

Fusion 4-cyl

  • 70,500 miles
While driving the power steering stopped working.

- Glen Ellyn, IL, USA

problem #253

Jan 142015

Fusion 4WD 6-cyl

  • 55,500 miles

A D V E R T I S E M E N T S

While driving advancetrac warning came on along with service power steering soon warning. I drove approx 5 more miles before I got to work. When I left work in the morning, there was no power steering in the car. I had the car repaired (dealership said the system needed reset) on Friday the 16th and the problem recurred on the 20th. I was then told the vehicle would need a new part. I had the car serviced on 1/29/15 and within 5 minutes of leaving the garage, the warning lights were back and the power steering failed. I am currently working with the dealership to get the issue resolved.

- Uniontown, PA, USA

problem #252

Jan 282015

Fusion

  • 53,000 miles
Front passenger tire was low and drove the car 1.75 miles to service station to fill up. During the drive warning messages turned on - service advancetrac & service power steering soon. After stopping the at a store and restarting the car, new messages turned on - service advancetrac & service power steering now. The power steering then turned off and the car was extremely difficult to control. Fortunately, the car was not in a turn or another steering intensive maneuver.

- Augusta, GA, USA

problem #251

Jan 082015

Fusion

  • 64,000 miles
Driving power steering service light came on steering became hard couldn't turn wheel hit a snow mound damaged front bumper.

- Aurora, OH, USA

problem #250

Jan 152015

Fusion

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the power steering warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.

- Maxton , NC, USA

problem #249

Jan 122015

Fusion 4-cyl

  • 40,000 miles
While driving my 2012 Ford Fusion my power steering went out causing me to lose control of the vehicle while I was turning causing me to side swipe my door against a pole.

- Nashville, TN, USA

problem #248

Jan 072015

Fusion

  • miles
Car was driving fine no problems day before. Get up to take child to school start car, says service power steering soon, service advance track soon. Drop child off (less than 5 miles away), go back home park car, go to leave for work (same day) start car again now says service power steering now. Can hardly turn the wheel. Can't drive it like this to dangerous.

- Taylorsville , KY, USA

problem #247

Jan 062015

Fusion 4-cyl

  • 43,415 miles
Turning onto a main highway, power steering went out. Was unable to make the turn, worked very hard to avoid traffic coming from both sides. Steering wheel would not turn. Wound up crashing into a stoplight. Took car to Ford dealer. Said electrical problem and they reset power steering. Drove car home. 12 hours later, on my way to work in the morning, check steering light came on and power steering went out immediately. At Ford dealership now for yet another diagnosis. Extremely dangerous situation.

- Eagan, MN, USA

problem #246

Jan 152015

Fusion

  • 71,444 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. After starting the vehicle, the transmission was shifted into reverse and the steering wheel became difficult to turn. The service power steering now warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,444.

- San Antonio, TX, USA

problem #245

Jan 122015

Fusion 4-cyl

  • 94,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 35 mph, the steering became difficult to maneuver and the power steering assist warning light illuminated. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000....updated 02/11/15

- Hyattsville , MD, USA

problem #244

Jan 092015

Fusion 4-cyl

  • 50,425 miles
While driving the vehicle the power steering unit failed completely making the vehicle extremely difficult to navigate. Warning lights to service the power steering and advance trac system came on.

- Tomball, TX, USA

problem #243

Jan 052015

Fusion

  • 83,185 miles
While driving home, message board on the dash warns me and says power steering service now and the second message said advance trac now and then the power steering completely goes out. After muscling the steering wheel home I turn it off for a few minutes, still not working I then drive it to the dealership. The dealer explained that it was going to be either the power steering sensor or the whole rack and said that it was going to be $95 just to look at it without fixing anything. I just told him don't worry about it and left.

- Winston Salem, NC, USA

problem #242

Oct 292014

Fusion

  • 46,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 65 mph, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The steering wheel motor and the advance track system were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000. Updated 3/13/15

- New Holland , PA, USA

problem #241

Nov 052014

Fusion 4-cyl

  • 53,057 miles
I am so disappointed with Ford for not recalling the power steering in the 2012 Ford Fusion. It is clearly a safety issue and could become fatal if occurring at the wrong place wrong time. I feel fortunate that my power steering failure happened when I was backing out of my parking garage. I could barely move the steering wheel enough to get it back into the parking spot. Now I have to pay $2,600 to have it fixed!! the power steering failure light did come on. Then turned off after I turned the car off. Then turned on again 4 days later. I have been a Ford owner for the last 10 years. I will never buy a Ford again because of this.

- Santa Clara, CA, USA

problem #240

Dec 292014

Fusion

  • 70,000 miles
The contact owns a 2012 Ford Fusion. While driving 30 mph, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- Saint Paul, MN, USA

problem #239

Dec 242014

Fusion 4-cyl

  • 62,000 miles
We were on our way to family for christmas, doing about 35 mph with my children in the car. Information center in the instrument cluster flashed on saying advance trac, then service power steering now. Luckily my husband was driving and was strong enough to keep it on the road till we could come to a stop cause we lost our steering immediately after the warning light had come on. He turned the power off to the car and restarted it and it continued to have loss of steering.

- Bessemer, AL, USA

problem #238

Dec 242014

Fusion

  • 70,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds, the power steering warning light illuminated and the steering wheel seized. As a result, the contact had to use excessive force to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.

- San Antonio, TX, USA

problem #237

Dec 202014

Fusion 4-cyl

  • 47,895 miles
I was trying to back out of my driveway and the steering wheel wouldn't turn. I received a steering warning message also.

- Marietta, GA, USA

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