Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
47,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments (Page 12 of 24)

« Read the previous 20 complaints

problem #248

Jan 072015

Fusion

  • miles

A D V E R T I S E M E N T S

Car was driving fine no problems day before. Get up to take child to school start car, says service power steering soon, service advance track soon. Drop child off (less than 5 miles away), go back home park car, go to leave for work (same day) start car again now says service power steering now. Can hardly turn the wheel. Can't drive it like this to dangerous.

- Taylorsville , KY, USA

problem #247

Jan 062015

Fusion 4-cyl

  • 43,415 miles
Turning onto a main highway, power steering went out. Was unable to make the turn, worked very hard to avoid traffic coming from both sides. Steering wheel would not turn. Wound up crashing into a stoplight. Took car to Ford dealer. Said electrical problem and they reset power steering. Drove car home. 12 hours later, on my way to work in the morning, check steering light came on and power steering went out immediately. At Ford dealership now for yet another diagnosis. Extremely dangerous situation.

- Eagan, MN, USA

problem #246

Jan 152015

Fusion

  • 71,444 miles
The contact owns a 2012 Ford Fusion. After starting the vehicle, the transmission was shifted into reverse and the steering wheel became difficult to turn. The service power steering now warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,444.

- San Antonio, TX, USA

problem #245

Jan 122015

Fusion 4-cyl

  • 94,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 35 mph, the steering became difficult to maneuver and the power steering assist warning light illuminated. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000....updated 02/11/15

- Hyattsville , MD, USA

problem #244

Jan 092015

Fusion 4-cyl

  • 50,425 miles
While driving the vehicle the power steering unit failed completely making the vehicle extremely difficult to navigate. Warning lights to service the power steering and advance trac system came on.

- Tomball, TX, USA

problem #243

Jan 052015

Fusion

  • 83,185 miles
While driving home, message board on the dash warns me and says power steering service now and the second message said advance trac now and then the power steering completely goes out. After muscling the steering wheel home I turn it off for a few minutes, still not working I then drive it to the dealership. The dealer explained that it was going to be either the power steering sensor or the whole rack and said that it was going to be $95 just to look at it without fixing anything. I just told him don't worry about it and left.

- Winston Salem, NC, USA

problem #242

Oct 292014

Fusion

  • 46,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. While driving approximately 65 mph, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The steering wheel motor and the advance track system were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000. Updated 3/13/15

- New Holland , PA, USA

problem #241

Nov 052014

Fusion 4-cyl

  • 53,057 miles
I am so disappointed with Ford for not recalling the power steering in the 2012 Ford Fusion. It is clearly a safety issue and could become fatal if occurring at the wrong place wrong time. I feel fortunate that my power steering failure happened when I was backing out of my parking garage. I could barely move the steering wheel enough to get it back into the parking spot. Now I have to pay $2,600 to have it fixed!! the power steering failure light did come on. Then turned off after I turned the car off. Then turned on again 4 days later. I have been a Ford owner for the last 10 years. I will never buy a Ford again because of this.

- Santa Clara, CA, USA

problem #240

Dec 292014

Fusion

  • 70,000 miles
The contact owns a 2012 Ford Fusion. While driving 30 mph, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- Saint Paul, MN, USA

problem #239

Dec 242014

Fusion 4-cyl

  • 62,000 miles
We were on our way to family for christmas, doing about 35 mph with my children in the car. Information center in the instrument cluster flashed on saying advance trac, then service power steering now. Luckily my husband was driving and was strong enough to keep it on the road till we could come to a stop cause we lost our steering immediately after the warning light had come on. He turned the power off to the car and restarted it and it continued to have loss of steering.

- Bessemer, AL, USA

problem #238

Dec 242014

Fusion

  • 70,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds, the power steering warning light illuminated and the steering wheel seized. As a result, the contact had to use excessive force to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.

- San Antonio, TX, USA

problem #237

Dec 202014

Fusion 4-cyl

  • 47,895 miles
I was trying to back out of my driveway and the steering wheel wouldn't turn. I received a steering warning message also.

- Marietta, GA, USA

problem #236

Dec 112014

Fusion

  • 77,000 miles
First incident was in 2013, driving down freeway and advance trac light came on then the power steering went out on car. Took in for repairs and cost me $2054 for repairs, was told not under warranty. Paid for repair and here it is less than on year later and I have same failures on my vehicle as my husband, son and grandson were coming back from a trip. Thank god no one was hurt. First advance trac light came on followed by power steering fault light came on and they lost the power steering to the car. Tried to turn car off and restart car again and still no power steering available. This is becoming quite common for this model car because my daughter has the same car and had the exact same issue. Something has to be done, before someone gets killed. Always after the issue happens when driving car the engine shifts really hard, RPM's go up and then slams into gear!!!!

- Shreveport, LA, USA

problem #235

Dec 072014

Fusion 4-cyl

  • 75,000 miles
Going the speed of 35 mph my steering got real tight and when I went to make a turn it was very hard to turn. Took to my local Ford dealership they informed me that my steering gear has went out along with the swing arms.

- Cordele, GA, USA

problem #234

Dec 062014

Fusion

  • 48,600 miles
While driving our 2012 Ford Fusion at approximately 45 mph the dashboard warning message "service power steering soon". within about 5 miles the steering became very difficult and it was obvious that the power steering had failed. The mileage was approximately 48,600 miles. We took it to the dealership where we purchased the vehicle and were told that the rack and pinion system needed to be replaced, and that the cost was over $1,700. Fortunately the incident did not lead to an accident.

- Hartville, OH, USA

problem #233

Jan 102013

Fusion

  • 69,001 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 10 mph, the steering wheel seized as the advance track warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 69,001. The VIN was not available.

- Clarksdale, MS, USA

problem #232

Jun 102014

Fusion

  • 80,000 miles
The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 65 mph, the engine stalled and the traction light and power steering light illuminated. The vehicle restart but failed to operate. The failure recurred multiple times. The vehicle was taken to a dealer and independent mechanic. The technician stated that the power steering needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Wagsworth, OH, USA

problem #231

Nov 202014

Fusion 4-cyl

  • 35,300 miles
I was driving about 30mph and all of a sudden the "service advancetrac" warning popped up in the cars dash along with "service power steering now". I lost my power steering and this was very odd and dangerous because it left me with no power steering in the middle of driving. Considering the car is only 2 years old and having only 35000 miles this should be a problem that has to be taken care from Ford.

- Livonia, MI, USA

problem #230

Oct 252013

Fusion 4-cyl

  • miles
The power steering on my 2012 Ford Fusion went out.

- Detroit, MI, USA

problem #229

Nov 152014

Fusion

  • miles
The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the power steering failed. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was made aware of the issue. The failure mileage was unknown.

- St. Louis, MO, USA

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