Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
47,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments (Page 4 of 24)

« Read the previous 20 complaints

problem #408

Apr 012016

Fusion

  • 160,000 miles

A D V E R T I S E M E N T S

I had a service advanctrac light on my dash and then a power steering failure light activate on the dash as I was driving down the road at approx. 40mph. I was able to get the vehicle home safely. Arrived home and went online and found a recall for this problem on the 2012 Fusion. I took to Ford and they want me to pay $1600 to replace what they call a rack and pinion issue.

- Louisville, KY, USA

problem #407

Apr 052016

Fusion

  • miles
Every time I turn my car on the steering wheel is very stiff and with light notification saying " power steering assist failed"... my car has power steering fluid in it. I have to turn my car off and wait about 20 mins to try to start it again.

- Sweetwater, TX, USA

problem #406

Apr 012016

Fusion

  • 75,581 miles
I replaced a flat tire on my vehicle no problems before hand. Once I put the spare on and proceeded to drive my steering was hard to control. I managed to get the vehicle home. I immediately changed the tire and assumed that the lights will be gone. I have a message for service power steering, advance trac. I took it to Ford dealership they said they didn't have a recall. I looked and research and found that there is one but my VIN wasn't under it.

- Augusta, GA, USA

problem #405

Apr 012016

Fusion

  • 100,000 miles

A D V E R T I S E M E N T S

Driving at 60 mph I could hear friction worsens and car would lose momentum easily because of the friction. Then I start to hear a knocking sound somewhere in the engine perhaps or the wheel unsure and as all that worsens, I can feel the car losing control like it's gotten a flat tire. Power steering got stiffer while the car kind of drifted left and then right as tho I was going to lose control of the vehicle. It was really scary so I immediately slowed down because I had no control on the steering.

- Portland, OR, USA

problem #404

Mar 252016

Fusion

  • 180,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 50 mph, the power steering warning light illuminated. Shortly afterwards, the power steering failed. The contact parked the vehicle and examined the power steering fluid, which was still present in the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the power steering failed and the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer stated that the repair was no longer covered under the warranty. The VIN was unknown. The approximate failure mileage was 180,000.

- Cape May Court House, NJ, USA

problem #403

Mar 242016

Fusion

  • miles
The contact owns a 2012 Ford Fusion. While turning in a parking area, the power steering failed and the steering wheel was extremely tight. The contact had to apply force to the steering wheel to get it to turn. The contact restarted the vehicle and the condition continued. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was to be taken to an authorized dealer for further inspection. The manufacturer was notified of the failure. The failure mileage was not available.

- Cooper, TX, USA

problem #402

Jan 282016

Fusion

  • 12,430 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. When the contact started the vehicle, the power steering assist warning light illuminated. It was difficult for the contact to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed that the electrical power steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,430. Updated 05/18/16

- Haupague, NY, USA

problem #401

Mar 042016

Fusion

  • 64,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 25 mph, the vehicle vibrated uncontrollably. The contact continued to drive and the steering ability seized. The service power steering now warning indicator illuminated. The vehicle was driven to the contact's home and then towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 15V340000 (steering). The approximate failure mileage was 64,000.

- Queens, NY, USA

problem #400

Mar 072016

Fusion

  • 47,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 5 mph, the steering column seized without warning. Moments later, the vehicle resumed normal operation. The vehicle was previously serviced under NHTSA campaign number: 15V340000 (steering); however, the remedy was insufficient and the failure recurred. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.

- Basile, LA, USA

problem #399

Feb 122016

Fusion

  • 102,000 miles
When starting the car, I will get a power steering assist fault warning. The power steering will not work. I turn the car off and on to try to clear the error and reset the power steering. This normally works. Sometimes it takes multiple tries to clear and function normally. I am worried that this error will occur while I am driving and cause an accident. I am also concerned that my vehicle is not included in the recall of Ford vehicles with the same issue. This issue has occurred 6 times in the past week.

- Chesapeake, VA, USA

problem #398

Feb 252016

Fusion

  • 78,000 miles

A D V E R T I S E M E N T S

Power steering failure, Ford ran off road at high speed

- Cypress, TX, USA

problem #397

Feb 182016

Fusion

  • 79,000 miles
Turned my car on tonight and an alert came across my display: Power steering malfunction. My car was in park. The driver's airbag light was also on at this time.

- Peoria, AZ, USA

problem #396

Feb 112016

Fusion

  • 97,000 miles
My name is marcos orbegoso, I have a Ford Fusion 2012, I am the owner from this car, but my brother in law is the principal ( wagner alvarez ). im spending too much money about this car and Ford always has a excuse so that they dont want to cover the warranty. My problem always is the same ( power steering get hard and my engine flashing it needs to be check),I dont have money to resolve every two month when my car is not working. The last problem was two days ago, the same problem, they told me I had to make alignment that why my steering power steering got hard, I went to store repair ( Firestone to fix ), when I went back to Ford, they was telling different excuse about my steering power. My last problem with my car I was recording all conversation, but they didn't notice it, in this conversation is included the manager carlos becerra, his secretary lidia radford, mechanics, telling that's why my car is not working. I recorded everything. This is the fourth time that my car has the same problem. Now I asked lidia radford, why my engine is flashing ? she told, before to see what happens with my car, I had to pay $79 if I want to know about it. My car has 97000 miles, my car still has warranty. I hope you can help with my case, because I dont know what to do to fix my car. I cant drive my car now. I dont speak english so much, but my brother in law, he can speaks better. I have all documents and history showing how many times my car had problems and I also I had the audios the last conversation with them!. I bought my car here : 1350 E yorba linda blvd, placentia, ca 92870 wagner alvarez 4818 liverpool St yorba linda ca - 92886 telefono : 714-5616068 email : ossianalvarez@hotmail.com

- Yorba Linda, CA, USA

problem #395

Feb 082016

Fusion

  • 55,000 miles
"Ford recall" my Ford fushion steering switched to automatic without warning. This caused my vehicle to be difficult at time almost impossible to steer. My vehicle was fine when I parked it after work one evening, when I left to go to work the next day I couldn't steer it. When I took it back to the Ford dealership they confirmed that it was indeed the same issue mentioned in the recall.

- Forest City, NC, USA

problem #394

Feb 092016

Fusion

  • 78,000 miles
Turned my car on and an alert came across the screen of my dash. Power steering malfunction. The driver's airbag light was also on at this time.

- Peoria, AZ, USA

problem #393

Dec 292015

Fusion

  • 78,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while attempting to turn left or right at 30 mph, an abnormal noise was heard coming from the steering column without warning. The vehicle was taken to a dealer where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure. The failure mileage was 78,000.

- Westminster, CO, USA

problem #392

Jan 222016

Fusion

  • 67,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 40 mph, the power steering assist warning light suddenly illuminated and the steering wheel became very difficult to turn. The vehicle was taken to the dealer where it was diagnosed that the power steering assist was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

- Hastings, MI, USA

problem #391

Jan 022016

Fusion

  • 56,000 miles
I was in motion on 83-S driving 55mph. All at once, all of the dashboard lights illuminated and I was unable to steer my car like I am able to normally. As a result, I crashed into the cement barrier on the side of the highway. Due to this crash my car has been declared a total loss.

- Baltimore, MD, USA

problem #390

Jan 152016

Fusion

  • 60,000 miles
Power steering assist went out and blew fuse #42 upon ignition start up. Also activated warning lights service advancetrac. ABS, traction control and brake lights constantly on. Same problems under NHTSA campaign # 15V340000 recall, but when I took to dealership they said my VIN missed by one month. It will cost $2000 to repair. Looked on internet and may same complaints with same VIN # sequence. Mileage was around 60,000. Also called Ford to complain cas-8612152. New fuse and system reset only solves problem for small amount of time. Second time, I was stationary at a stop sign. Thankful that I wasn't driving at the time. Parked the vehicle in garage at that time.

- Centerville, MN, USA

problem #389

Dec 282015

Fusion

  • 85,550 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately at 68 mph, the power steering failed without warning. The vehicle was restarted and the vehicle resumed to normal. The contact mentioned that the service power steering and the service advance trac warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,550. The VIN was not available.

- Tampa, FL, USA

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