Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
47,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments (Page 9 of 24)

« Read the previous 20 complaints

problem #308

May 142015

Fusion

  • 57,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. While driving approximately 60 mph, the stabilitrac warning light illuminated and the steering wheel became very difficult to turn. The vehicle was restarted and operated as normal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.

- Glen Cove, NY, USA

problem #307

May 012015

Fusion

  • 49,000 miles
I was driving home and while on a highway on ramp traveling approx. 30 mph, I lost power steering and the power steering warning light came across the dashboard and the service advancetrac now light came on. The problem has continued ever since with both lights remaining on as well as continuing to experience no power steering.

- Rochester, NY, USA

problem #306

Apr 102015

Fusion 4-cyl

  • 70,589 miles
The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the steering wheel seized without warning. The vehicle was driven with caution to the dealer, who replaced the power steering gear. The manufacturer was not notified of the failure. The approximate failure mileage was 70,589. MA 08/17/15

- Madison Heights, MI, USA

problem #305

May 112015

Fusion

  • 46,400 miles

A D V E R T I S E M E N T S

Power steering has became very unresponsive. Steering is very stiff. Light came on saying service power steering. Also service accutrac system

- Valley Park, MO, USA

problem #304

May 032015

Fusion

  • 32,500 miles
Without notice the power steering stops working. By turning the engine off and restarting the engine brings the power steering back to operational. This has happened 3 times within a week. The Ford dealership has determined the power steering module needs to be replaced. This vehicle is about 8 months out of warranty but under the mileage limit.

- Galloway, OH, USA

problem #303

Apr 012015

Fusion 4-cyl

  • 21,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that when starting the vehicle, the steering assist and the advanced trac warning lights illuminated. In addition, the steering wheel was difficult to maneuver. The vehicle was restarted and the vehicle resumed to normal. The failure occurred on another occasion. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 21,000. MA 08/17/15 the consumer stated the failure occurred on multiple occasions. The consumer received a recall notice for the failure. Updated 12/2/2015

- Alexander City, AL, USA

problem #302

May 112015

Fusion

  • 68,000 miles

A D V E R T I S E M E N T S

This vehicle has had 2 power steering failures in less than a year. Luckily both times were at low speed. It's just a matter of time until it happens at high-speed. This vehicle is only three years old and my wife is scared to drive it. The first time it happened it took all I had just to get it back in the carport. There is no way my wife could control it if it locked on her.I am aware of hundreds of complaints on this steering defect on this model vehicle. It's just a matter of time before someone is injured or killed, if it hasn't happened already.

- Sulphur , LA, USA

problem #301

May 082015

Fusion

  • 63,000 miles
"power steering fault" light came on at startup. Turned vehicle off and started again and light went away. I believe steering rack will have to be replaced at a cost of $1500 to $2000. From my research it appears this is a common problem with Ford Fusion and Ford is not acknowledging there is a problem.

- Poteet, TX, USA

problem #300

Feb 252015

Fusion 6-cyl

  • 65,000 miles
While traveling at low speeds in a parking lot, while steering, the power steering felt to intermittently stop functioning. Steering control required force and additional input. This problem would come and go. This has happened approximately 8 separate occasions and has been addressed at multiple service and repair appointments with my dealership's service department, but so far they have not been able to replicate the problem, therefore the problem has not been identified, and therefore not repaired. Complaint to my service department and Ford customer service has not resolved the matter.

- Gardnerville, NV, USA

problem #299

Apr 172015

Fusion 4-cyl

  • 91,500 miles
I was driving straight down the interstate at cruising speed and a warning chime sounded (like occurs when you reach 50 miles left in the tank). The following messages appeared on the dash "power steering assist fault" and "service advancetrac." I checked and had no power steering. This was the case the rest of the trip (about 30 minutes) and steering was very difficult. Once I arrived at my destination, I turned off the car and then started it again. The power steering worked at that point. It has not happened again to date.

- Urbandale, IA, USA

problem #298

Apr 162015

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

My Ford Fusion lost power steering which I need to have fixed, very dangerous to drive! when I contacted Ford I was told we are no longer under warranty! which I can't believe they don't stand behind. You don't just loose power steering in a car after so many miles, do you?? with that said, currently its being serviced at a Ford dealership and we are expected to pay 2200- for the repair without a guarantee it won't happen again. I noticed there is a recall on 2013 and 2015 for the exact problem! not a happy camper with Ford at all.... this should be a recall on all years, its a defect!

- Plymouth, MA, USA

problem #297

Apr 282015

Fusion 4-cyl

  • 43,200 miles
Power steering failure, advance track get service message on console. Driving slowly uphill power steering fails in middle of turn almost causing collision with barriers. Luckily no other cars on road in front or behind. Turned car off and back on temporarily fixed.

- Tucson , AZ, USA

problem #296

Apr 022015

Fusion

  • 20,000 miles
My car has lost power steering 2 times in 3 wk. Period.,took it to dealer they said it was the battery, I knew better,5 minutes after picking it up it did it again so took it back, I'm now waiting to hear from them what they say is wrong now.,sounds like they are guessing, I paid 32,000 for this car and it only has 20,000 miles on it, this shouldn't be happening and it is dangerous. Please help....

- Nebo, NC, USA

problem #295

Dec 012014

Fusion

  • 96,000 miles
The contact owns a 2012 Ford Fusion. While driving at various speeds, the contact would lose power steering. The vehicle was taken to the dealer. The technician diagnosed that an alignment would need to be preformed. The vehicle was repaired however the failure persisted. The vehicle was taken back to the dealer. The dealer was unable to diagnose the failure however, recommended changing the steering gear. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 96,000.

- Atlanta, GA, USA

problem #294

Apr 212015

Fusion

  • 76,658 miles
Getting ready to leave for work and the power steering went out in my car. I had to have a new electronic steering gear assembly installed in my car and this was not cheap!!. I am very thankful I was not driving on the highway because I would've probably had a wreck. This was very unexpected and after researching all the other complaints made I feel Ford should be responsible for this. I was at one time pleased with purchasing a Ford but now... not so much.

- Mantachie, MS, USA

problem #293

Apr 242015

Fusion 4-cyl

  • 112,465 miles
I was driving down in atlanta, Georgia when all of a sudden my steering wheel locked and the dash displayed power steering assist fault.

- Atlanta, GA, USA

problem #292

Apr 252015

Fusion 4-cyl

  • 49,000 miles
Power steering default alert light was noted when car was started. Car restarted and alert went off. After driving approximately 10 miles, alert returned along with loss of power steering (difficulty in steering). Car was stopped and restarted, and returned to home. Alert remained off. Diagnosis at Ford dealer said some failure of power steering gear (extremely expensive). Noted on internet that this is a common problem and subject of a class action lawsuit.

- Hillsboro, TX, USA

problem #291

Apr 222015

Fusion

  • 27,100 miles
I pulled into a store after exiting I40, when I got back in the vehicle I put the car in reverse to back out of the parking lot and bells started going off and an error message popped up on the mileage screen that read "power steering assist fault" and my power steering was completely gone. I still had about 25 miles to drive to my home. I nursed the car a few miles and called my boyfriend ([xxx] ) who googled the issue to see if anyone else had experienced the same problem. I was amazed at how many people had the exact same issue with the exact same car. Many people were saying that they shut the car off and turned it back on and it had temporarily resolved the issue. I pulled into another parking lot to try - almost hitting a pole because it was very hard to turn the wheel and took a great deal of distance to turn. I shut the car off for a couple minutes, turned it back on, the power steering started working and I was able to make it the rest of the way home. The incident then happened again the following day (4/24/2015) 3 times -and then again on 4/25/2015 without putting the vehicle in reverse and at which time the power steering would not come back no matter how many times I shut the car off and turned it back on. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Jefferson City, TN, USA

problem #290

Apr 182015

Fusion

  • miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving 15 mph going down a hill, the anti-sway and power steering lights illuminated on the instrument panel. The steering wheel failed to turn and the contact crashed into a tree. The air bags did not deploy. It was unknown if there were any injuries sustained or if there was a police report filed. The vehicle had not been inspected. The failure mileage was unknown.

- Boonsboro, MD, USA

problem #289

Apr 132015

Fusion 4-cyl

  • 35,000 miles
The front wheel hit a curb at a drive through window. Shortly after the power steering quit working when trying to go around a corner. The car was shut off and restarted and it worked most of the time for about a week then failed completely making the car very difficult to steer. If my wife was driving on a curvy county road when it failed there could have been a wreck.

- Tenino, WA, USA

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