Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
42,868 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion body / paint problems

body / paint problem

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2013 Ford Fusion Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #13

Apr 122015

Fusion

  • 38,750 miles

A D V E R T I S E M E N T S

I was driving my car out of my apartment parking lot and the rear passenger side door swung open. I stopped right away. I checked the door latch and it was down but when I pushed the door to shut it would not catch and shut.

- Plano, TX, USA

problem #12

Jan 022015

Fusion

  • 32,000 miles
The contact owns a 2013 Ford Fusion. The contact stated that the metallic tape on the transmission gear selector had peeled off creating very sharp edges and causing a laceration to his right hand. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 32,000.

- Ashland, NH, USA

problem #11

Aug 072014

Fusion

  • 11,269 miles
Within 2 months two door latches failed and had to be replaced. I worry about the other 2 now. I don't know if they would fail while driving. Both happened when I opened the door and then could not shut it.

- Glendale, AZ, USA

problem #10

Oct 162014

Fusion 4-cyl

  • 50,150 miles

A D V E R T I S E M E N T S

The front passenger door of my 2013 Ford Fusion will not close. I took the vehicle to my local Ford dealer and the diagnosis was failure of the door latch assembly. The part is on backorder and I was told they have no idea when the part will be shipped. While at the dealer, there was another 2013 Ford Fusion with the same problem on the same door as mine. I have owned this car for almost two years and there is no way a door latch should fail this early. The total cost for the repair will be $431.

- Marion, MS, USA

problem #9

Oct 132014

Fusion 4-cyl

  • 40,000 miles
While driving with children in the back seat of the vehicle the rear passenger door became unsecured. The door latch failed and would not re-secure. This was the second incident on the same car in less than 2 weeks. The first time the front passenger door would not secure. That first time Ford repaired the door. While picking the vehicle up after the repair another Ford Fusion owner was dropping off his vehicle with the same issue. The same dealership had another Fusion in a couple days earlier with the same problem. This is a safety concern. My family was in the car when the door failed.

- Buckeye, AZ, USA

problem #8

Sep 212014

Fusion 4-cyl

  • 37,500 miles
**this is the second time this happened** the latch on the front passenger door failed. My husband shut the door at the grocery store and the door bounced back, it would not latch. This is not safe! we were not driving at the time of incident but if we were there could have been an awful result. Our extended warranty covered the replacement latch but we will probably have to wait another 3 days for them to order the part and fix it. There was no rental car assistance provided and this was our only vehicle. **note** there was another latch issue a month prior on the rear passenger door which I already made a separate report for**

- Cedar Park, TX, USA

problem #7

Aug 312014

Fusion 4-cyl

  • 37,000 miles

A D V E R T I S E M E N T S

The latch on the rear passenger door failed. I opened the door and then shut it and the door just bounced back. At the time my family and I were in midland, tx and had to drive all the way back to austin, tx (6 hours) with the rear door tied down. This was very unsafe as we have a 1 year old son that rides in the back seat. We were not driving at the time of incident but if we were there could have been an awful result. Our extended warranty covered the replacement latch but we had to wait 3 days for them to order the part and fix it. There was no rental car assistance provided and this was our only vehicle. **note** there was another latch issue a month later on the front passenger door which I will make a separate report for**

- Cedar Park, TX, USA

problem #6

Aug 182014

Fusion 4-cyl

  • 33,820 miles
Front passenger door latch failed. Door would not lock. Drove car to dealership. Currently still there, door latch was ordered, waiting on repair to be completed. This is our second door latch failure in less than two months. First failure was the rear passenger door latch. Complaint was filed for that as well.

- Westmorland, CA, USA

problem #5

Jul 172014

Fusion 4-cyl

  • 32,620 miles
Rear seat was folded down, rear center seat belt locked itself in the retracted position. Rear seat, driver side, would not go back up do to center belt being locked. Took car to dealership, rear center seat belt was replaced.

- Westmorland, CA, USA

problem #4

Jun 102014

Fusion

  • 9,647 miles
The contact owns a 2013 Ford Fusion. The contact stated the shield deflector was lose from the bottom of the vehicle. The manufacturer was made aware of the failure. The vehicle was taken to the dealer. The technician stated that the chimp monks were eating the shield deflector and as a result, it needed to be replaced. The failure and current mileage was 9,647.

- 14 Sterling Court, NJ, USA

problem #3

Jul 152013

Fusion

  • 14,578 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Fusion. The contact stated that the metallic trim in the interior caused an extreme glare, making it difficult to see the road even when wearing sunglasses. The contact also mentioned that he sustained injuries to the eyes after being subjected to the bright reflection. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 14,578.

- Aurora, CO, USA

problem #2

Jun 202013

Fusion 4-cyl

  • 3,000 miles
We really like our 2013 Ford Fusion - except for one major snafu - visibility when making a turn. The attached photo, made from the position of the driver's eyes, shows the problem. One must move their head forward and backward to view beyond the large blocked-out area behind the pillar to make sure there are no people or obstructions to the driver's intended path. In the attached photo over 50% of the crosswalk is not visible. There is also a problem when pulling up to a intersection to make a left turn, and looking to the right for oncoming traffic. A large portion of the roadway view is blocked. Very annoying and potentially dangerous. Too late now for modification but changes should be made for future models. A big and dangerous penalty to pay the for styling. The photo is at: www.reesphotos.com/temp/130617pib030-800.jpg.

- Blacklick, OH, USA

problem #1

Feb 152013

Fusion

  • 735 miles
The front body panels around the headlights are loose and you can hear some kind of a rattle around the back passenger side door when you get over 55 mph.

- Williamsport, IN, USA

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