CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
77,343 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at slow speeds, the vehicle suddenly stalled. After restarting the vehicle, the vehicle operated as designed. The contact stated that occasionally the gear shifter could not be shifted to park(P). The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 105,000.
The gear downshifts multiple levels and causes worn torque converter. This unintended downshift triggers a sudden speed reduction, which could result in a loss of vehicle control and increasing the risk of a crash. Similar problem resulted with a recall for certain 2011 - 2013 Model Year F-150 Vehicles Equipped With A 6R80 Transmission, Ford Safety Recall Number: 19S07. NHTSA Recall Number: 19V-075
The contact owns a 2013 Ford Fusion. The contact stated that while driving downhill at 80 MPH, the transmission inadvertently downshifted. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
While driving, the clutch is beginning to slip in from 1st- 3rd gears. I feel as though this could be a safety issue if the transmission gives out all together in traffic. This problem has been inspected and confirmed by manufacturer. There were no warning signals prior to the failure and they began to appear around 130,000 miles. Ford has a recall for the SAME models with the EXACT same issue (recall number 18s07), but not with my 2.5 L engine. This seems completely unfair as I have the EXACT same transmission and obviously it will have the EXACT same issues. Therefore, I would like a total coverage for the repairs as it has already been identified as a manufacturing issue of Ford.
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle decelerated. The contact stated that the vehicle was slow to accelerate. The driver was able to pull over. The check engine warning light was flashing on and off. The vehicle was towed to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 140,000.
- Kalamazoo, MI, USA
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The contact called on behalf of his wife who owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at approximately 50 MPH, the check engine, engine coolant system failure, and various other unknown warning alarms and lights were illuminated and heard, and the vehicle then lost motive power. The vehicle was able to restart; however, the failure recurred. The vehicle was towed to an independent mechanic; however, there was no diagnostic test or repair completed. The vehicle was then towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The contact then towed the vehicle to another independent mechanic and after the mechanic shifted the gear into neutral(N), the vehicle was able to restart. The vehicle was then diagnosed that the transmission needed to be replaced. The vehicle remained at the mechanic's shop awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.
The contact owns a 2013 Ford Fusion. The contact stated while driving 30 MPH, a message indicating a power steering failure was displayed. The steering wheel locked. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to her residence by using physical force to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic, where it was diagnosed that the Powertrain Control module (PCM) had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist as there was no open recall on the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 174,000.
10 mins into driving the car the car had a loss of power and the instrument cluster flashed a see manual indicator and a wrench flashed on the screen within 1 min of pulling on to the shoulder of the road the entire engine compartment was in flames. I had the recall for the issue know to have caused this performed on the car but it doesn-€™t seem the issue was resolved. The car is now totaled due to an issue that has appeared to happen with multiple vehicles reported to the NHTSA.
Transmission is the worst I have ever used in any vehicle. Constantly slips downshifting and upshifting also when breaking. Transmission is slow to shift and then has hard bang and jerks the car
this is 2013 ford fusion and have transmission issue while shifting the gear, it picks the gear very late from stop to moving the car and it cause jerking, this is manufacturing fault in this model. please investigate and should be RECALL for this issue
The contact owns a 2013 Ford Fusion. The contact stated that after shifting to the drive(D), the transmission experienced hard shifting. Also, while shifting to the park(P) the transmission would remain in drive(D) even though the gear selector indicated that the transmission was in park(P). During the failure, the vehicle would erroneously drive forward. The contact was able to manually shift the transmission to the park(P) from under the hood while a second person depressed the brake pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission shift cable bushing was faulty and needed to be replaced. The vehicle was repaired on 3 separate occasions for the failure but each time the failure reoccurred. Additionally, all audible safety features such as the horn, alarms, and seatbelt alarms were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120,000.
My issue is with the transmission when applying the brakes. It seems to be the regenerative braking switching back-and-forth between the brake pads and the regenerative motor. Which causes the dash to come up with a bunch of error codes, including ABS brakes, traction control, airbags, Lane monitoring. these transmissions have about a 75% failure rate.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that his son informed him that transmission fluid was leaking from the vehicle onto the ground. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle rolled forward and crashed into a pole. The contact was not inside the vehicle when the failure occurred. A police report was filed. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 93,000.
The contact owns a 2013 Ford Fusion. The contact stated that the gear shifter was stuck in the park position and failed to shift into the intended gear. The contact stated that the TPMS and check engine warning lights were illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 19V362000 (Power Train). The approximate failure mileage was 124,515.
The contact owns a 2013 Ford Fusion. The contact stated while driving at 15 MPH downhill, the steering wheel locked. The contact depressed the brake pedal but the vehicle would not stop. The contact was unable to move the gear shifter and crashed between the trees and a restaurant sign. The air bags did not deploy. A police report was filed. The contact sustained soreness on the neck, back, and left shoulder but did not seek medical assistance. The vehicle was towed to the independent mechanic where it was diagnosed that the front passenger's side axle was fractured and the transmission shifter cable bushing needed to be replaced. However, the cause of the steering failure was not determined. The mechanic replaced the front passenger's side axle and referred the contact to the dealer for the transmission and the steering failures. An unknown dealer was notified of the failure and informed the contact that the parts for recall repair of NHTSA Campaign Number: 22V413000 (Power Train) were not yet available. Additionally, The contact stated that upon pulling into a parking lot, the steering wheel locked. The contact continued driving straight into a parking space. The steering warning light was illuminated. The vehicle was towed to the independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure but provided no assistance. The failure mileage was approximately 160,000.
The shifter cable bushing malfunctioned. I could not shift the car out of park even though the gear shift inside the vehicle would move. There is a recall for this in other Ford vehicles but not for my vehicle. I feel like there should be a recall for the group my vehicle falls under as it happened to me.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated and started shaking upon the depression of the accelerator pedal, without warning. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part for the recall repair was unavailable. The contact also stated that while attempting to park the vehicle, the gear shifter failed to move out of the drive(D). The contact engaged the parking brake and called a mechanic for assistance. The mechanic discovered that the cable bushing was defective and was able to correct the issue; the contact was able to drive the vehicle back to the residence where the vehicle remained parked. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 177,000. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. The contact took the vehicle to an independent mechanic and was made aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The contact stated he called an unknown local dealer and was informed that the part to do the recall repair was not yet available. The contact stated two weeks later while attempting to park in a parking lot, the vehicle was shifted to park(P) however, the vehicle was in neutral(N) and started rolling backward. The contact stated no warning light was illuminated. The contact stated while depressing the brake pedal, the brake pedal went to the floorboard but failed to stop the vehicle. The contact engaged the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to another parking lot. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had been informed of the failure. The failure mileage was approximately 204,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Covington, GA, USA