Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?


really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
29,670 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion electrical problems

electrical problem

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2013 Ford Fusion Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #5

Feb 202013

Fusion 4-cyl Diesel

  • 100 miles


Since I took delivery of my vehicle, I have occasionally received warnings regarding a failure of the traction control and hill assist systems while starting the vehicle. This was reported to the dealership a couple of times, with "no issues found" reported by the dealership service department. After paying close attention to my starting procedures, I have been able to repeat the warnings while performing the following specific starting procedure... 1) remotely start the vehicle (factory installed remote starter), 2) insert the key and turn to the first position, 3) keep key in this position for 1-2 seconds, 4) turn the key to the run position. These steps will cause the warnings every time. By turning the car off and restarting, the warnings are gone, and there are no history of the warnings in the vehicle computer. I have shown this starting procedure to the dealership service department and have complained directly to Ford with no reply. I continue to drive my vehicle unsure if there is a valid issue or not.

- Beverly Hills, MI, USA

problem #4

May 152013


  • 20 miles
Front driver side and passenger side windows will not work with one touch button. Turns out after three months of back and forth to the dealer, the molding on the driver side window was faulty allowing water to get in and short out electrical system.

- Tampa, FL, USA

problem #3

Nov 122012

Fusion 4-cyl

  • 2,524 miles
While driving to work on the highway 65-mph the engine shuts off without warning, the instrumental panel starts acting up as if you are turning on and off the key. They found a lose wire to the instrumental cluster on the second time they replaced the instrumental cluster. It has been taken back six times and now the dashboard shuts down and I lose lights, signals, and other electronic features. I have lost power steering and brakes in between. They offered me an extended warranty"?" it is a shame that a consumer who buys a car from a dealership has to go through the grinder just to get out of their lemon. I just want to get out of this vehicle.

- Coral Springs, FL, USA

problem #2

Oct 032012

Fusion 4-cyl

  • 15 miles
The contact owns a 2013 Ford Fusion. The contact stated that he keyed in the code to unlock the doors via the numeric keyless entry but the trunk erroneously opened. The contact also stated that the doors did not always lock using the keyless entry system. The vehicle was taken to the dealer where the failure could not be replicated. The manufacturer was unable to provide assistance without the failure occurring during diagnostics. The failure mileage was 15 and the current mileage was 3,200. Updated 2/19/13

- Bristow, VA, USA

problem #1

Nov 292012

Fusion 4-cyl

  • 850 miles
When the vehicle was to be started turned the key forward to start and it didn't start, the key returned then the car started after the key returned to key in position, this has happened a few times since and seems to become more regular I now have 4,972 miles on the car and had this has taken place 8 time since I will advise the dealer when my car is in for recall notice#12C27 1/3/2013

- Seabrook, NH, USA

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