CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?

3.4

definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
38,262 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion fuel system problems

fuel system problem

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2013 Ford Fusion Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #12

Jun 012013

Fusion

  • 120,000 miles

A D V E R T I S E M E N T S

While I was driving the gas tank started making a vibrating noise. I looked it up and it said there was no recall on my vehicle but there was on otheres"?" I want this fixed I have and infant and a toddler in my vehicle and it is unsafe to ride in.

- Sioux City , IA, USA

problem #11

Mar 022015

Fusion

  • miles
This is the 6th time I am taking my vehicle in. The first 5 times were for transmission issues. They found "trash" in my transmission and had to take it apart. That happened about 1 month ago. I now have a serious fuel leak. I purchased extended warranty, however, I am concerned that this vehicle is not safe to drive. I purchased this vehicle brand new and have had nothing but serious problems with it. I am concerned for the safety of myself and my kids. I do not even want my children in this car anymore. Are there any solutions to my situation?

- Grand Prairie , TX, USA

problem #10

Jul 012013

Fusion

  • miles
The contact owns a 2013 Ford Fusion. The contact stated that he received a recall notice NHTSA campaign number: 13V227000 (fuel system, gasoline) and stated that the parts were not available. There are no failures at this time.

- Waretown, NJ, USA

problem #9

Sep 242013

Fusion

  • 6,786 miles

A D V E R T I S E M E N T S

1. lane keeping departure system presents a danger to cyclists & pedestrians. Now that I am aware, I turn the system off; however, the steering wheel puts up a good fight when I tried to provide the cyclists room--an unnecessary issue that could of caused serious bodily harm or death. 2. the vehicle does not get the mpg as promised on the sticker: A great deal of unnecessary money was lost. 3. the electrical A/C unit no longer generates cold air, but the fan still runs.

- Washington, DC, USA

problem #8

Jul 202013

Fusion

  • miles
The contact owns a 2013 Ford Fusion. The contact stated that in July of 2103, she received notification of NHTSA campaign number: 13V227000 (fuel system, gasoline ). the contact took the vehicle to the dealer for repair but they stated that they did not have the parts available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact also stated that she was not satisfied with the amount of time it took to have the parts available. The contact had not experienced a failure.

- San Diego, CA, USA

problem #7

Jun 122013

Fusion

  • 500 miles
On two occasions the vehicle spontaneously accelerated while backing out and pulling into the garage. This happened with 2 different drivers and conditions were similar with very low speeds and we were able to stop the vehicle both times by applying the brakes.

- Circleville, OH, USA

problem #6

Nov 222012

Fusion 4-cyl

  • 10 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Fusion. The contact stated that the fuel gauge failed and would provide erroneous fuel level readings. The contact stated that when the fuel tank was full, the fuel level gauge would only register fourteen of the sixteen gallons of fuel that was added to the vehicle. When the fuel tank was filled to maximum capacity, the fuel gauge would only register the tank as being half full. The vehicle was taken to the dealer and the contact was told that they could not diagnose a failure. The failure mileage was 10 and the current mileage was 1,000.

- Anderson, SC, USA

problem #5

Apr 112013

Fusion

  • miles
I have a 2013 titanium and according to the manual it has a 16.5 gal tank. The distance to empty display stated 3 miles to empty so I refueled. I was only able to get in 12.779 gal into the tank when it clicked off. After refueling, the fuel gauge is always below the full line. Several individuals have posted the same problem and have had their fuel tanks replaced of which corrected this issue.

- Monclova, OH, USA

problem #4

Feb 012013

Fusion 4-cyl

  • 250 miles
When filling fuel tank, the pump "kicked off" prior to a full tank as displayed by digital fuel gauge (just under full). I drove 25 miles and fuel gauge then showed between full and 3/4 tank. There seems to be an inaccuracy with the calibration of the gauge and/or amount of fuel that can be put into tank, with respect to tank capacity, before pump "kick off".

- New Egypt , NJ, USA

problem #3

Feb 222013

Fusion

  • 650 miles
My 2013 Fusion S should have a 16.5 gal tank, but when I got the low fuel level light on today, I can only put 12.5 gal into the tank before the first kick-off. The tank can not by fully filled!

- Columbus, OH, USA

problem #2

Oct 252012

Fusion 4-cyl

  • 3,400 miles
I've been having an issue with my gas tank since I've owned the car since Oct 2012. When I fill up, the car sometimes fills all the way on the gauge, sometimes it doesn't. if it does it drops from full to half a quarter by 10-20 miles. Also, ive never been able to fill up to around 16 gallons. The car is supposed to have a 16.5 gallon fuel tank. I run the car to approx 12 miles left, till the warning light comes on and I can only get roughly 12 gallons in the tank. Either the tank that was installed is wrong or the computer gauge is off. I'm only able to drive about 315 on a "full" tank. That is not right for a car that's supposed to be a 27-37mpg car. Which I only get about 24-26mpg since I've owned the car. I do a mix of highway and city driving, mostly highway averaging 45mph driving. I've told brien Ford in everett of this issue but they wont look at it since it hasn't been recognized by Ford. There's a really big response to this issue on many forums. I follow the most popular for Fusion at www.fordfusionforum.com/topic/8957-2013-Fusion-fuel-tank-filling-issues/. the dealer told me I would have to pay to have them research it when is a horrible thing to do, when I know there's an issue. When I'm only able to get about 12 gallons in the tank. The Fusion hybrid SE has a 13.5 gallon tank, I think the tanks got installed incorrectly, and me along with many others got the hybrid tank instead of the normal 16.5 gallon tank.

- Everett, WA, USA

problem #1

Feb 122013

Fusion 4-cyl

  • 250 miles
The Ford Fusion fuel tank in my 2.0 ecoboost engine does not fill all the way. It is documented as a 16.5 gallon tank, however even running to empty I am only able to fill 12-13 gallons. To me, it is unacceptable to have a 3-4 gallon "reserve". I am not sure if it's the tank itself, or if it's faulty hardware causing vapor to be trapped and the system thinking it's full when it is in fact not. This may not be a safety issue, but is an issue if you are thinking you have more gas than you actually do.

- Johnston, RI, USA

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