CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
55,985 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at 10 to 15 mph the RPM dropped and the vehicle stalled. The contact was able to put the vehicle in park and restart the vehicle. The contact also stated that the vehicle hesitated to start after refueling. The vehicle was taken to an independent mechanic to be diagnosed but was not repaired. The VIN was not included in NHTSA campaign number: 16V621000 (fuel system, gasoline). The manufacturer was informed of the failure. The approximate failure mileage was 100,000.
The steering wheel is getting stuck it feelslike which made me rin off road I also had to cut seat belt on back seat cause it wouldnt raise up. Also fuel pump is going out and this is not right.
I try make this complaint twice now an gives a error this is serious my car is being stalled on highway due to purge valve an today the car is making a noise from the gas tank from what I'm told my car turned off because of this purge valve me an my kids could have been hurt I'm not the only one who thinks this should have been investigated along time ago people have made complaints online about the same issue I'm having !! I just replaced my fuel pump at delearship not long ago now this issue ! do have video of the car making this noise from gas tank an alsocar is releasing a strong fume smell
Car stalls at after stopping at red lights and some times after it been shut and restarted for no reason. The local Ford dealership has had it for 3-4 days and can't figure out what is going on. No codes are being giving from the car. And this has happened multiple times. This is my daughters car and this issue has almost caused her to be in an crash due to it stalling at an intersection!
- Tifton, GA, USA
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I was in reverse pulling out of a parking spot I was in the middle of a roadway when my car would not move anymore. The gear shift had detached from the transmission. I was lucky there was a tow truck mechanic who was able to reconnect it and move my car to safety. It has done this a couple more times since but it is now no longer driveable. In regards to the fuel the car makes a rumbling noise from the gas line, and makes the car fill with the smell of fuel. When I put the gas nozzle into the car a bubble sound and air pierces out.
Recently, I have been having issues with my electrical system/acceleration. I have a hard time getting my max A/C light to stay on and sometimes my radio display is delayed of coming on. Also, sometimes when I start my car, the dinging sounds distorted like my battery is about to die and I have a hard time starting the car. I started to think my battery was going bad but then one day I was driving down the road (in motion), my car was still running and no warning lights displayed, but I lost all acceleration. I had to limp my car to the nearest parking lot as I could not get any gas power. I turned my car off and immediately turned it back on and it worked just fine. Then a couple weeks later it did the same thing. I again had to shut it off, restart, and it worked fine. I have not had that issue since then but it is still worrisome. Luckily I was not put in danger especially since my 6 yo son was with me. I would hate to think of the outcome if this happened on the interstate or somewhere when I could not easily pull over to the side of the road. Is there a recall on this?
After driving my vehicle and I got out, I smelled gasoline. I looked under the car and all around the engine compartment and could not see any leaks. I used a flashlight and a mirror but did not remove any panels. I thought maybe it was just fumes, but the gasoline smell was just as strong after I drove the car the next time. I took it to the dealership and was told that the under body fuel lines just forward of the fuel tank were rusted through and leaking. There is a retaining clip that secures the line and that is where the line was rusted. There was never evidence of a fuel leak other than the smell, because the splash guard that goes under the fuel line was preventing the leak from making it to the ground. I could not smell the gasoline while driving, only after exiting the car.
After I fill the gas tank and park my car in the garage, I can smell gas. After the car has been driven a few miles the smell goes away. The smell is only present right after I fill the tank up until the fuel level drops down from full. This only started about 2 months ago but has been present every time the tank has been filled since then. There was a recall for this problem (13S04) so I called my local Ford dealer to try to get it fixed under the recall. The dealer told me that my VIN number is not included in the recall. I am pretty sure this is the same issue that the recall was created to fix so I think that Ford should re-look at what cars they are willing to repair. It seems to me that they easily could have overlooked some cars that had that problem.
Initial ignition of the car results in engine stall out post abnormal ignition time. Fusion will display "power run active" then "press brake to start". this will repeat after another ignition attempt and re-show the same messages on the dashboard. After a third ignition attempt the engine does not stall out. The problem is not a sudden onset but initial symptoms of the issue is that the car will stall out after 10 seconds of driving. Initial re-ignition post stall results in normal function of the car without extra issue. However, this event becomes increasingly common over time until it simply stalls out immediately post ignition. Despite multiple trips to a Ford certified professional mechanic, no codes are given by the computer which renders diagnosis of the faulty part or cause of the issue near impossible. Problem may present itself as faulty alternator, battery, or starter. However, even after replacement of any possibly faulty aforementioned parts the problem still persists.
Car struggles to crank after fueling up. It does not matter how much gas I have it will have to turn over three plus times to crank. Researched and numerous Fusion have the same issue. It could be the purge valve. I have ordered the piece to put on soon.
Replacement of lug nuts after 60,000 miles. The lug nuts are known to wear out and then need replacement at a cost of @$150. Makes no sense. I need to replace the fuel vapor separator (9D289). This will be the third one on this car at @ $400.
The contact owns a 2013 Ford Fusion. The contact stated that the failure codes regarding evaporative system leak, power train (fuel and air metering) and power train (auxiliary emission control) were illuminated. The contact called an independent mechanic and notified them of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 77,000.
Lost complete power and control of car no acceleration when pressing gas in the middle of street car slows down without no warning after parking the car a wreck indicator flash. This is the 2nd time it's hit down on me I had it repaid last year and it's happening again my life is at risk with this car shutting off on its own it's not fair that I'm being held responsible to pay for this faulty death trap vehicle. I couldn't drive my car in the middle of the road
The contact owns a 2013 Ford Fusion. While driving approximately 15 mph, the vehicle stalled without warning. Also, every time the vehicle was fueled, it would not start. The contact stated that the fuel pump was replaced two years ago by lenoir city Ford (775 us-32, lenoir, tn 37771). The vehicle was not taken to the dealer or repaired again. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.
After I drive the car, and turn it off, then come back 30-45 minutes later, and start the car up, the engine shuts off or I drive it 200ft., the car shakes violently, and then turns off. This has happened to me while parked and while moving in bumper to bumper traffic. This has happened multiple times over the last few months. The issue seems to only happen when the car is stationary or moving at low speeds.
Ford Fusion 2013 while driving fuel gas cap will make a noise of air coming out, if it continues the car will turn off even when driving or stationary on both highway and street has happened more than 4 times Ford Agency said they will not fix
Hello, on 03/14/2019 I chatted Ford on my numerous recalls on my 2013 Ford Fusion. I was given case# (xxxxx) and told to take to a Ford dealership for assessment on prior recall repairs. In 2017 we had a coolant recall and was told by dave littleton Ford in smithville, mo. That we had anti-freeze all over our engine and they had to replace the whole engine. We never had any problems or signs that it had a coolant problem" we took in because we got the recall notice. My car has never ran right since. It idles fast etc. In December our flex plate cracked, now 3 months later it cracked again. Our mechanic says the engine does not appear to have been lined up correctly with the transmission and we will continue to have issues because of the shotty mechanical work done by dave littleton Ford. We have taken to gary crossley Ford in kc, mo. They also agree there is shotty mechanical work done to the engine repair due to recall? we have been 2 weeks with no word on how this issue is going to be resolved and are without a car? I need some answers? the engine was not aligned correctly and sealant was put in places it should not have been when replaced. I am no mechanic but they have submitted in the claim they are sending in with greater detail candice says:the reason I am asking these questions is because we are not able to view claims entered by the dealer. I want to understand what it is that they were waiting for. So, they can complete the repair, they are just waiting for Ford to say it can be done under the recall, is that correct? amy says: Yes if I was not sold a car with a faulty part I would not have had coolant all over my engine to have to be replaced. If an appointed Ford mechanic had correctly replaced engine I would not be in this situation" Ford continues to close claims and ignore issues! case#(xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Grand Terrace, CA, USA