My family and I drove to the beach and we parked. Then when were driving home on the freeway I lost power in the steering wheel. It took all my strength/ muscle to keep control of car. That is when a light came on. I managed to get home at that point we pulled out the manual to look up the symbol. It too about 1 hour along with the internet just to figure that it was the power assisted system. It stated that the steering would be with out power and could potential lose control all together. We immediately called to have it towed from home to dealer after looking up recalls I noticed their was a recall for the same thing that happen to me but on the East coast. However my VIN number said my car was not part of that recall. But the year make model was. It is my belief that Ford should be responsible to fix this issue not only because of that but even though my car is a 2013 it have less than 30,000 miles on it. Showing it was not driven much or missed used. It is obviously a defect in part or manufacture installation or whatever. Very disappointed in my Ford dealers and company for not fixing it and making me do so espacial because there is a recall on it out there showing it is a defect.

- Corana, CA, USA

While coming off the highway my hill start assist, advanced tract, and steering failed. I almost lost control of the car. Also, the linkage for the shifter keeps coming undone.

- East Providence, RI, USA

All locks in car start clicking then 3-5 seconds laters trunk opens. Happens at random time sometimes happen when car is parked or while driving. It's been going on for about 1.5 years have took its to 3 different Ford dealership all couldn't fine what the problem is. It's is a 2013 Ford Fusion with about 122000 miles. The most recent was 3/26/2021 woke up the next morning the truck was open. A couple of days before we where driving about to merge on the freeway they truck open had to pull over to close.

- Corcoran, CA, USA

My 2013 Ford Fusion is having issues with the passenger door. It was getting harder to close with out slamming it. Well one day it flew open while I was driving on a city street turning almost causing an accident. The door wouldn't stay closed without rope from then on. Good thing I didn't have my 3 kids with me at the time. The force bent the hinges as well as dented the door. I took it to a local Ford dealership and was told my car was on the recall list for faulty door latches and to bring it back in 5 days. This is after I told them I have to drive with a rope holding the door closed. I bring my car in 5 days later and get a rental that Ford wouldn't cover. Well 2 days later I get a call saying they will not fix the recalled door latch and to come pick up my car. I've been driving around for over a month now with my door roped shut but it pops open still. I don't know what to do. I'm not financially stable enough to pay for the costly repair. I'm at such a loss that Ford will not fix this safety issue. The dealer ship even cleared the recall on line and it now says all latches are fixed please" how can this happen" please help!

- Rohnert Park, CA, USA

Randomly I will get the service advancetrac, hillstart assist not available, and traction control lights. It will be hard to steer for a few minutes, sometimes it will shake a little, and then the problem will go away and it will run fine. I live in Florida so I'm not dealing with any hills or snow, and I don't drive my car in the rain. Completely dry and flat roads, and it still happens. Can't find a recall or anything, will be getting it serviced soon

- St Petersburg, FL, USA

I put my car in park in the parking lot and took my foot off the brake and my car started to roll backwards so I noticed my backup camera was on so I looked at the dash and my car showed the car was in reverse as the automatic shifter was in the park position. The shifter linkage came detached and the car wasn't able to shift. The bushings have deteriorated and caused the shift to come off. My car is a 2013 Ford Fusion VIN# [xxx] and I have seen a recall back in 2019 recall 19V362000 and this is exactly what has happened to my car information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Houma, LA, USA

There was a recall on my model in 2018 which they say was fixed. But it is causing un going issues. Now the (ctv)? module needs replacing. Bottom line, cylinder head sensor keeps shooting a code that the coolant is to low, while it is not. You start the car and the needle shoots to hot. Warning signal goes of and engine starts to shake plus fans kick on. Engine light plus overheating comes on. Leaks have been fixed but the module was a recall and they verbally no longer grant it freely fixed, because of time overlaps.

- Baytown, TX, USA

When going down a hill whether you are using cruise control or not, the car will downshift really hard, once, twice and sometimes three times before you get to the bottom of the hill. This is an ongoing problem that started in April of 2020. The backup camera stopped working and it was completely replaced and it still does not work.

- Pilot Rock, OR, USA

My vehicle was serviced for a wide spread faulty door latch recall in 2016 and was reinspected again this year for the another door latch recall. Now my passenger front door latch is faulty causing my door to not close at all. The cutter Ford dealer on oahu is telling me even though my door latch is faulty, it's not covered by the recall and I will have to pay for it to be replaced. How is this possible? after having my door latches replaced four years ago due to a recall, they are now faulty again four years later. Does another recall need to be issued to replace the door latches used in the original recall. This is a major safety issue and needs to be addressed and corrected by the Ford dealer free of charge. Consumer stated vehicle was taken to a dealer for inspection but was not repaired.

- Waianae, HI, USA

While driving I smelled a faint whiff of gasoline, moments later the car began filling up with smoke that spilled in through the heater vents. There was also smoke that was coming from under the hood. My husband & I jumped out of the car to run to safety and I saw fire under the front end of the car. Once the fire fighters arrived and extinguished the fire we were told it looks like the engine had caught on fire.

- Milwaukee, WI, USA

Door lock keeps door from closing shifter cable broken air bag light keeps coming

- Sapulpa, OK, USA

My Ford Fusion shifter cable is broke there is a recall on this issue however the Ford dealership is telling me there is no open recall on my specific car im so confused this is not a coincidence please help!!!!

- Toledo, OH, USA

Coolant hose leaking cause engine to overheat quicker, also at some point began to smoke, I had to repeatedly put water and coolant that this is also an ac issue which Ford has had a recall problem on before and another issue was the fluid (coolant) leaking near the engine, I wasn't able to and was afraid to use my ac due to the fear of it overheating quicker, was a complete mess and Ford refused to help me with it because the same mode of my car had gotten the recall, but not my car VIN, absolutely insane and infuriating to me.

- Moreno Valley, CA, USA

I failed to control my car and no body can fix it.

- Robbinsville, NJ, USA

I had my vehicle for 6 months within the 6 months I had the alternator, water pump, 2 coolant leaks fixed, spark plugs, driver seat, battery, timing belt, and now a undiagnosed problem that is taking 2 weeks and it is currently in the shop. These all happened when in motion.

- Ferndale, MI, USA

One of my doors wouldn't shut. The door latch was stuck. Took to garage and they fixed by pulling handle and getting mechanic to go back in. I heard there may be a recall on these latches. The car was stationary.

- Clendenin, WV, USA

Shift cable my car stake on R and not running

- Las Vegas, NV, USA

Recall 15S16 was performed on April 24, 2018 to fix a door latch which had not malfunctioned yet. Last week it actually happened in a grocery store parking lot as I was driving. Passenger door opened while in motion and would not latch. Had to tie it shut with a rope. Took it for repair yesterday and was informed it was more than a year so the latch part was no longer under warranty and I was charged $448 to fix the issue. I feel Ford should have fixed this for free since it was obviously fixed with a faulty part 2 years ago or it wouldnt have happened. I have contacted them but have not received any help in being reimbursed. I see another recall happened this year for this same thing but only goes back to 2014 and I have a 2013.

- Smyrna, DE, USA

The antifreeze started leaking....then it all flushed down...I see there us a recall for this problem...my car should be on the recall list....I only noticed when car was parked

- San Roadsan Bernardino, CA, USA

First time problem occurred was in a parking lot. Able to reverse. As soon as vehicle was put into drive engine shut off with no warning. All electrical systems worked. This happened 2 times in a parking lot and a similar situation happened while driving on the highway. No warning lights codes or any warning before vehicle shutting off. When vehicle shuts off only real sign is loss of acceleration

- Ballston Spa, NY, USA