CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
2.6
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,625 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Replaced tires back in Oct 2021; tire shop reported to me that the lug nuts were severely stripped and needed to be replaced; if I ever had a flat, I wouldn-€™t be able to get them off and that the individual installing them had to hammer most of them loose. Replaced the lug nuts. Ironically, the following day (as is my luck), i ended up with a flat. Glad I had replaced them.
The contact owns a 2013 Ford Fusion. While the vehicle was at Ford of branford (301 E main St, branford, ct) for a tire rotation, the contact was informed that the lug nuts swelled up and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was then taken to dowling Ford (1011 S main St, cheshire, ct) where it was confirmed that the lug nuts had swelled and needed to be replaced. The manufacturer was notified of the failures. The failure mileage was approximately 100,000.
The contact owns a 2013 Ford Fusion the contact stated that the vehicle was driven to the dealer to have all four tires rotated. It was extremely difficult for the mechanic to remove the lug nuts; therefore, all twenty lug nuts were replaced. The manufacturer was notified. The approximate failure mileage was 60,000. Updated 03/07/17
The contact owns a 2013 Ford Fusion. While at the dealer for routine maintenance, the vehicle was diagnosed with swollen lug nuts. The failure could cause separation of the entire wheel from the vehicle and result in damage to the vehicle or a crash. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 62,500.
- Maitland, FL, USA
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- Lansing , MI, USA