Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Has the power steering started to show signs of failure in the 2014? Yeah, a little. Am I confident it will become a bigger problem over time? Yeah, a lot.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
28,912 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Fusion steering problems

steering problem

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2014 Ford Fusion Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

Jul 072015

Fusion

  • 18,000 miles

A D V E R T I S E M E N T S

On 7/7/15 while on the 99 grand-parkway freeway my Ford Fusion suddenly started drifting and wasn't allowing me to turn back in the lane causing my car to spin out and lose control and crash into a barrier. Shortly after I filed a claim with my insurance and with Ford customer service on 7/11/15 claiming the power steering went out and a mechanical failure. Ford motor mentioned the general counsel would reach out in 15 business days and there were no current recalls on file. However, shortly after I filed that complaint Ford sent a vehicle recall regarding power steering corrosion (interesting timing). I have escalated multiple times to customer service and customer relations and still no luck or clarification of why I have not received a letter from general counsel.

- Katy, TX, USA

problem #12

Jun 012014

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact stated that NHTSA campaign number: 15V250000 (steering) exceeded a reasonable time for the recall repair. The dealer advised that the part needed was on back order and they were not aware when the part would become available for repair. The manufacturer was contacted. The contact had not experienced a failure.

- Berling , CT, USA

problem #11

Nov 122014

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 14V597000 (air bags) and 15V250000 (steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Barnegat, NJ, USA

problem #10

Apr 272015

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 15V250000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Yungstown, NY, USA

problem #9

Jun 012015

Fusion

  • 5,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel felt loose and the vehicle jerked when the brake pedal was engaged. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact received a notice for NHTSA campaign number: 15V250000 (steering). The manufacturer was not notified. The approximate failure mileage was 5,000.

- Cleveland , OH, USA

problem #8

Apr 132015

Fusion

  • 39,064 miles
The contact owns a 2014 Ford Fusion. The contact mentioned that the power steering failed without warning. The contact stated that the warning lamp flashed indicating a power steering failure and the warning lamp flashed to service the advance track. Upon restarting the vehicle, there was a total loss of power steering. The vehicle was not able to be driven. The vehicle was towed to an authorized dealer who replaced the computer module for the power steering. The vehicle was not included in NHTSA campaign number: 15V250000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 39,064.

- New London , WI, USA

problem #7

Mar 272015

Fusion

  • 10,800 miles

A D V E R T I S E M E N T S

On Friday March 27 2015 I was driving down the road and I lost all control over my car steering. I was able to pull my car to a safe location and come to a complete stop. It was me and my son in the car at the time this all happen. If I would have been going faster than what I was it could have caused me to wreck. I called the dealer ship when I got the car stopped. They instructed me to call the wrecker service that they handle so I did. Once they got the car there they looked at it the next business day witch was Monday the 30th they came to a conclusion that the cars network had shut completely down on me while I was driving. They are still not sure why it did that. My car is still in the shop however Ford Motor Company gave me a rental car until next Tuesday April 7th 2015 at there expense. This is not the first time I have a problem with the car having a computer problem. I have asked Ford Motor Company to buy the car back and they will not bc its not a transmission issue. And I can not trade it in due to the amt owed on it. So they have instructed me to contact my BBB of my state to file the lemon law so I have done that and the BBB has given me a number to reach yall but im doing it on ur website instead. I feel the Ford Motor Company should take all into consideration as well as me and my family safety into consideration and buy back the car.

- Jonesville, LA, USA

problem #6

Dec 082014

Fusion 4-cyl

  • miles
Was driving car in the parking lot leaving work and was unable to turn the steering wheel. Steering wheel had locked up on it, I struggled to turn the wheel and it wouldn't turn. Ended up crashing into a concrete light pole. Was only going about 15 mph and no airbags deployed. Hit my head on the steering wheel and knee into the dash. Had to go to the hospital by ambulance. Also, the week prior, my low tire indicator light kept coming on and every time I would check the tire pressure it was fine.

- Scottsboro, AL, USA

problem #5

Oct 062014

Fusion

  • 6,239 miles
Turned on the ignition and put the car in reverse, realized the car was extremely difficult to turn the wheel. Warning light came on saying "service advance trac", and "steering assist fault service req'd." the car was so difficult to turn that it is comparable to turning the wheel of a car when it is not running. A tow truck had to be called to take it to the for garage. The Ford garage kept it over night in order to get a part for it, the part was replaced and the car worked for approximately two weeks and the same even occurred.

- Valley City, ND, USA

problem #4

Sep 202014

Fusion 4-cyl

  • 5,990 miles
Raining: The highest speed setting was not fast enough to clear the windshield I was driving on the highway, city and had to pull over due to the high speed for the wiper is no different then being on low speed. Very dangerous. Definitely not enough to clear the windshield in moderate rain let alone when heavy rain will come. Front end: Every time you turn the steering wheel I get a clunking noise and you can feel it in the gas pedal. This has been a ongoing problem.

- Palm Bay, FL, USA

problem #3

May 062014

Fusion

  • 1,008 miles

A D V E R T I S E M E N T S

I purchased a 2014 Ford Fusion on March 24, 2014. My son was driving on the expressway and the steering wheel would not turn for him to change lanes to exit. The next day(May 6th) he took the car back to the dealer and they kept the car for two days. Again, he was driving on the expressway from the dealer (May 8th) and the steering froze and he had to maneuver the car to exit the expressway. The next day he took the car back to the dealer. The service department (after diagnosing the situation for three days) stated that Ford changed from hydraulic module to an electrical module and the part is on backorder. I was given a loaner on that day and today is Friday, May 30th and I do not have back my car. I am making payments on a new car with steering problems and my concern is will the car's steering problem be resolved with the replacement module. I am concerned about safety when highway or expressway driving. There are enough distractions with other drivers (texting, eating, talking on the phone, etc.) without having to be concerned whether the steering wheel will lock up and cause an accident and injure my son or others.

- Southfield, MI, USA

problem #2

Apr 292014

Fusion 4-cyl

  • Automatic transmission
  • 4,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that while driving approximately 40 mph, there was a sudden loss of power steering as the traction control and power steering warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 4,000. Updated 07/01/14

- Churchville, NY, USA

problem #1

Nov 292013

Fusion

  • 2,400 miles
I was driving home on a 2 lane hwy. And message came "steering fault service now" I called the dealership from the car and was told if the car wasn't doing anything abnormal, keep driving and bring it in Monday. I arrived home safely turned off car and took pkgs. In the house. I came back out and started the car right away and the message was "loss of steering" and indeed no power steering. I called Ford and they sent a tow truck driver and we took it to the dealership. It hasn't been serviced yet.

- Lexington, MI, USA

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