This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle began having low coolant, smoking from tail pipe, running erratically, and numerous codes including ( P-300 codes). My only transportation and before I made it home the engine turned off completely and did not crank or turn over at all.. I felt the engine was about to catch on fire and so I got out and called family member for a tow and ride home. My car has been sitting in the driveway for at least 2 months. Im a veteran, and making it to doctors appointments is a big issue.
My 2015 Ford Fusion 1.5L Ecoboost has exhibited behaviors that are reflected in TSB 22-2229 or the most updated version of this TSB. Ever since I purchased the vehicle in January 2023, I have had to refill the coolant reservoir more than 5 times, and have had blueish-white smoke billow from the exhaust. Just today, February 12, 2024, when leaving my house, upon acceleration, the same tinted smoke was expelled from my exhaust, leaving a cloud in two different spots in my neighborhood. And when I left work later this evening, I had to refill my coolant AGAIN because the reservoir was empty! If Ford knows this is an issue, why has no recall happened?
Coolant intrusion into cylinders of engine. Coolant leak into the cylinders can lead to corrosion, misfires, engine failure, and even potential car fires. Local ford mechanic confirmed thus was the issue and that he's personally seen SEVERAL others. No warning lights
The contact owns a 2015 Ford Fusion. The contact stated that while driving on a highway at unknown speeds, the vehicle lost motive power and stalled. The contact activated the hazard lights and veered to the side of the road. While the contact-??s wife was reversing, the vehicle began to drive roughly and stalled. Upon accelerating from a stop light, the vehicle stalled. The check engine warning light was illuminated. The contact's son inspected the vehicle and received codes for low fuel pressure. The vehicle was taken to an independent mechanic, who informed him that there was low fuel pressure and that the fuel pump and fuel sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 39,000.
The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the vehicle decelerated independently and started jerking. The contact stated that the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that several unknown repairs were performed on the vehicle regarding the failure; however, the failure persisted. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Previously, about 5-6 times the car experienced sputtering and then stalling shortly after a warm engine restart. After 2 tries, the car would continue running. No check engine. No codes stored. Final time (before a scheduled shop visit) it stalled on a busy 4-lane road at rush hour and would not restart. Wife managed to manuever into the middle turn lane. Would not restart. Car displayed (unhelpfully) to check the owners manual. Towed to Firestone who found bad spark plugs (in particular cylinder 3) showing coolant leakage. Firestone seemed to be aware of the systemic issues (said replacing plugs was not solving the root problem, but they don't do engine replacements. Estimated that the car might run correctly for maybe a year. Car stalled again 3 days later). Coolant level was low. My experience seems similar to many others (ie., 2013-19 engine coolant leak). Car at dealership.
The vehicle exhibited zero heat when driving to work. It was operating roughly with misfiring occurring. Significant exhaust smoke was emitted during this time, enough to obscure vision in the neighborhood. I brought the vehicle to a repair facility, where they diagnosed it as extremely low on coolant, the probable cause of the lack of heat. A malfunction indicator light signified a misfire per the repair facility. They performed a pressure test on the coolant system, which held overnight. Based on those diagnostic results, they opted to replace the spark plugs. This did not resolve the issues. I contacted the dealership to inquire about further repair options, but they indicated no assistance was available after reviewing the vehicle's VIN. The vehicle lost all power while driving on public roads, placing myself and others in jeopardy.
Engine Coolant Overheating Warning.keeps coming on. Engine coolant sensor 1 code amd Cylinders 1 and 2 misfiring codes on reader. Having to replace coolant every couple days. Afraid engine will be damaged and possibly catch fire.
Engine blew up on highway, No warning codes. 38k miles. From dealership report/ found coolant low and entering #2 cylinder. Found coolant in oil. Recommended replacement of engine.
The contact owns a 2015 Ford Fusion. The contact stated while driving 45 MPH, the vehicle lost motive power. The accelerator pedal was depressed to the floorboard, but the vehicle failed to accelerate. The engine overheating and engine power failure warning light was illuminated. The vehicle was towed back to the residence. An independent mechanic was able to diagnose the vehicle. The contact was informed that the failure was due to coolant intrusion into the engine cylinder. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall. The failure mileage was approximately 120,000.
The contact owns a 2015 Ford Focus. The contact stated while driving 65 MPH, the vehicle lost all power and independently shifted into park. The Hill Assist warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to the brake bumper not being installed. The vehicle had been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.
2015 Fusion with 1.5t ecoboost only 57,700 miles on it. Engine is bad. Coolant got into Cylinder heads. Ford is calling it coolant intrusion. Never heard of repairing an engine with low miles. Repair quote is $7,500. I guess Ford extended powertrain warranty on 2017 and newer to 150k 10 years. While my 17 year old son has to figure out how to pay for this. Ford customer care had nothing to offer, not even cover parts. I guess there-??s a class action lawsuit filed.
The contact owns a 2015 Ford Fusion. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the engine shuddered after startup. The vehicle was taken to the local mechanic who diagnosed the vehicle and discovered coolant was present inside cylinder #3. The contact was informed that the cylinder head needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 46,000.
My wife's Ford Fusion started having issues in 2021. I was responding to check engine lights for things like spark plugs, O2 sensors, variable valve solenoids, etc. Eventually, as these check engine lights continued, in 2022 I took the car into the dealer to have it diagnosed. They told me that the whole engine needed to be rebuilt. They obviously see this problem frequently, as the woman I spoke to had lots of familiarity with the specific problem with these Ecoboost engines. She said that engine coolant will leak into the cylinder and cause lots of problems like the ones I was experiencing, and can even lead to a fire. The only solution they had was to rebuild and replace the cylinder head for $10,000. It was not long after the visit to the dealer that the car starting misfiring. It is very violent and the engine is running on only 3 cylinders most of the time. It is not safe to drive anymore.
The power steer system went out on my car with no warning, the catalytic converter is going out. This car have caused me more problems than a little. The dealership are full so you can-??t get any recall done. This is a bad car and should be off the lots. I can-??t get reimbursed for no work I put into this car because I didn-??t take it to the dealership. This is unfair to me I work very hard for my money. This is about the third complaint I have sent and no one has responded. I WILL NEVER RECOMMEND FORDS.
Engine makes a whining sound when motor engages. 2 auto shops, including Ford dealership says it's a bad transmission. When I went online to see if others have had this problem, issue was confirmed that this is a common problem with this Hybrid. We bought this car brand new, have maintained it per manual at dealership. This should not happen with a car with only 112,000 miles. Lemon law?
The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine misfired. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was oil in cylinders #1 and #2, and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,487.
A D V E R T I S E M E N T S
- Converse, TX, USA