This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Previously, about 5-6 times the car experienced sputtering and then stalling shortly after a warm engine restart. After 2 tries, the car would continue running. No check engine. No codes stored. Final time (before a scheduled shop visit) it stalled on a busy 4-lane road at rush hour and would not restart. Wife managed to manuever into the middle turn lane. Would not restart. Car displayed (unhelpfully) to check the owners manual. Towed to Firestone who found bad spark plugs (in particular cylinder 3) showing coolant leakage. Firestone seemed to be aware of the systemic issues (said replacing plugs was not solving the root problem, but they don't do engine replacements. Estimated that the car might run correctly for maybe a year. Car stalled again 3 days later). Coolant level was low. My experience seems similar to many others (ie., 2013-19 engine coolant leak). Car at dealership.
In July 2021 I had the CPV replaced because the purge valve was stuck open. Now, less than 2 years later, 45,000 miles later, I am once again having the same issue. Code P1450. Unable to bleed up fuel tank. Just like last time. My vehicle check engine light is on and after I get gas my car starts sputters and does not want to start.
I am not sure what part or components, but I am experiencing a smell of some kind that is making me sick. As in, nausea, vomiting, sleepiness, headaches and migraines. This only happens when I am in the vehicle and only at certain times throughout the day. I've been vacationing for several months now and this is a reoccurring problem. When I am driving the smell is trying to put me to sleep and I have to pullover on the interstate to sleep and I have been putting the windows down to try to stop the reactions I am having. But, the smell continues even when the engine is not running. That is the best way I can explain the experience that I am having. Thank you so much and have an absolutely amazing day.
As I was driving, it felt as if my car had turned off or had no fuel, but no engine lights came on and i had fuel in my tank. Also all my electrical stuff stayed on, only lost power on the accelerator. My safety and others safety was put at risk because there were no warning signs i just had no "Go power" and no one around me knew my car had no power which could lead to an accident, serious injury or death; if on highway traveling at high speeds and it randomly dies. I took my car to a mechanic and they stated everything was perfectly fine they did a full diagnostic and the computer didn't show any errors in operation. This happened 3 times in one day at random times, i could put the car in park and re-start and it ran fine. however i did have to hold the key forward longer for the engine to turn over.
- San Antonio, TX, USA
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The car is burping in the gas cap. It is very difficult to start after fueling. And will randomly shut off. Check engine light is on. Code P1450 $07E8pd & P1450 $07E8. I clear the code and in a day.or so it comes back on. This started around 78K miles. I have 79201. On my car. Plasting a tight plastic wrap over the tank reduces burping and random shut off.. this ia a major repair for a car with this mileage local non interstate miles. That has been well cared for. This seems to beca common problem for the Fusion based on internet search.
Fuel system loses pressure sometimes and the car cuts off completely, sometimes at high speeds. This is very dangerous because of loss of power steering and brakes. That transmission also shifts erratically sometimes which is also dangerous because if I need to accelerate to avoid an accident, it wont shift correctly and makes it more difficult to do so.
Check engine light on, honing coming from rear driver side, after filling with gas the engine fires up properly but then sputters out, codes are reading evaporator purge system failure
The affected vehicle is a 2015 Ford Fusion energi with 80,350 miles. VIN: 3fa6P0su1fr I purchased the vehicle from keller Ford in hanford California on 11jan2021, at 79,902 miles. On my way to work while on the highway, symptoms started with a high pitch noise, followed by, a burning smell, motor over temp warning, and finally a complete loss of power and a "pull over safely" warning. I had my car towed to the dealership the following morning to be worked on, where they found the transmission assembly to be the affected issue. The transmission had been replaced sometime last year prior to my ownership, which was undisclosed to me at the time of purchase, so this is now the seccond time this car has had an issue with the ecvt assembly. (part number hm5Z-7000-arm). The original repair was a complete transmission replacement, but this time, Ford is looking at having the dealership rebuild the transmission. I have not been able to find many other issues with this transmission, aside for two tsbs. 20-2219 and 19-2391. The hybrid electrical system, which includes the ecvt, is warranted by Ford up to 8 years or 100,000 miles
8/15/2019 my son took my car to auto clinic of boca raton Inc.=computer diagnostic scan, no charge=replaced cylinder to ignition coil-total was $90.95(12month or 12,000miles lim. Warty.). on 10/24/2019 my son took my car to the grayco Ford of delray beach for recalls. Engine light was back on, they wanted $to find out Y the light was on. So my son left &on his next day off he took the car back to the auto clinic again. They did a diagnostic scan=free&this time=replaced cyls.1,3&4 ignition/coils= $272.85 this time mileage in & out was 53,473. My son mileage in for my car at grayco Ford of delray beach was 54,824 on 10/24/19. Motor was under warranty up until 60,000 miles. So I don't understand why they wouldn't of looked at that check engine light or the motor of my car for my son who was away at college in Florida for 3yrs. I bought that car in order for him to go to Florida and work and go to school lynn university to get his masters degree at 23 years old. I thought I bought a safe vehicle for his travels. My son got his normal oil change of every 3 months on 4/15/20@1:03pm. Engine light on after he left so he took it to the auto clinic again @2:05 they replaced spark plugs for $58.44 mileage in 58,325 in and out. He moved home to oh the check engine light on again! I took it to classic, mentor oh they tell me my Ford engine has a problem something warps inside a chamber and lets coolant go into the motor! they want $5200 to fix it. I called Ford&it's 2000 miles out warranty. They said can't/won't help w/ this well-known problem for 2013-2019 Fusion! I talkd to the grayco Ford of delray, very rude (david aliva) & boss very rude as well. I got a rude email, that they will not help me! even though the check engine light was on and it was under 60,000 miles! car sitting at mentor classic(since 08/20)they tell me it is a fire hazard to drive! I don't know what to do!
When getting ready to park the car the car says it's it nuetral but it's actually I believe in park. I took my foot off the break and it was moving backwards. I put the parking break on the car so it is stationary.
The rpms rev and shifting hesitates. Was at a stop light, went to drive off from light and it stalled in intersection as it was stuck in gear and finally went into gear. It slow, hard shifts at usual times. The stalling happens out of the blue. I do not go far because I don't want to have an accident from it stalling in gear! I've put so much money on tranny work, this is ridiculous to not have a safe vehicle and have to worry about being stranded.
The contact owns a 2015 Ford Fusion. The contact stated that after refueling, the vehicle failed to restart. The contact stated that the failure recurred twice. The vehicle was towed to havana Ford, Inc (302 S main St, havana, fl 32333, 850-539-6565) to be diagnosed. The contact was informed that the evap purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 80,000. The consumer stated the vehicle was repaired at havana Ford 10/09/2020 at owner's expense and requesting a refund.
This is a reoccurring issue with the direct fuel injection system (gdi). The high pressure pump is ground into the top of the camshaft cam and causing fuel rail failure, engine codes P0087 & P219A. The dealership has repaired this once under warranty. Ford refuses to repair again, since my warranty expired while we were in state lockdown order. This gdi direct fuel injection vs. Multi-port injection was rushed to market to meet the new fuel economy mandates set by congress and it has failed on this vehicle 3 times now, causing seriously dangerous driving conditions. Fmc wont repair again even though they know of this systemic issue. I am attaching a copy of the diagnostics from Ford with the extensive repair/parts list. I see on almost every Ford complaint website the issues with the early gdi fuel systems on their eco boost models. My car only has 54000 miles and this is the third time for needed repairs. Fmc case# cas27469187
Stalls or won't start after filling gas tank. Sometimes it takes 5 to 10.minutes to start. Has stalled numerous times when I was at a intersection and tried to pull out. Gets P1450 error code..
My engine light came on. So I went to 2 different companies and they told me that there was a misfire in cylinder 2. I replaced the coils and plugs. The engine light came on again so I took it to Ford. There they told me coolant was getting into my cylinders. They told me that it would cost $6,731 to fix a problem that multiple people with the same car and multiple different years are having. The car still moves but now it's overheating every 3 minutes.
Several times today my vehicle shut off while driving. The dash display said "transmission not in park" for a second or two and then the motor shut off - no lights in the instrument cluster, no check engine light or codes. One time was on the highway at speed, the second time was driving slowly on a neighborhood road. The engine will not start after it stops - I have two wait 15 minutes sometimes. When I try to start the engine there are no lights on the dash - battery checked good, 100% charge. Since this seems to occur while driving this is a safety issue and most owners on the internet say that Ford never "finds a problem."
After getting gas the vehicle hesitates to start. Once started and pressing of the gas pedal the car resist moving forward. On occasion a loud air sound comes from where gas is pumped in. If I stop to open the gas door and release the air in the line the car creates another loud sound like air out of a tire. You can smell gas around the vehicle whether I pump it in or not. This has happen on numerous occasions but the last time was on March 12, 2020.
Has problems starting after putting gas in the tank. Check engine light on, mechanic says it's a purge valve. Know alot of other Fusion owners with same problem. Seems to be happening around 40,000 miles. Have to sit at gas station about 10 to 15 min sometimes. Others times just starts rough.
On 10/7/2019 I brought my car in to fort mill Ford (SC) for a tire change and regular service. When I came to pick it up on 10/10/2019, the car would not start. Upon advising my tech brittany of the issue, they sent out a tech to jump start the car that was just serviced. When the car was jump started, an engine light appeared on the dashboard. The vehicle was at 62000 miles. I went back to my adviser brittany again and she stated that the engine light is nothing to worry about and that Ford activates those when seasons change and is part of their software. She insisted that everything was ok with the car and referenced the inspection list I was given for my 2015 Ford Fusion SE. Not three weeks later, the engine light went from being constantly on, to flashing. This also caused an intense white smoke from the exhaust and a strong gas presence in the vehicle. While I was driving to work, the engine light started flashing and the car started jerking on I-77 highway. I took the car back to fort mill Ford on 11/18/2019 for inspection. The next day, brittany called me and said they found an issue with my spark-plug and that it might cost anywhere from $200 to $6000 to repair it. Since the issue was not caused by me I was not going to take responsibility for the charges and after weeks of ignoring me, Ford Motor Company (office of elena Ford) decided to get involved. However, the cause went from spark-plugs to coolants then cylinders and I was never given a specific cause. I did not have my car for over 60 days because all parts were on back order. I got my car back on 1/21/2020 and it is still showing issues with acceleration. Out of 91 NHTSA complaints on engine issues, over 31 have these same symptoms. Please see attached documents detailing this issue. This form does not offer enough space for relevant information and I was not able to upload the last email thread.
A D V E R T I S E M E N T S
- Gahanna, OH, USA