7.6

pretty bad
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
6,245 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Ford Fusion miscellaneous problems

miscellaneous problem

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2016 Ford Fusion Owner Comments

problem #5

Nov 252016

Fusion

  • miles

A D V E R T I S E M E N T S

On November 25, 2016 at approximately 5:00 pm, my son opened the door with a defective child safety lock while the car was moving 65 mph on the highway in Maryland. After we quickly pulled over, we were unable to close the door as there was a metal piece blocking the closing mechanism. We called emergency road side services at 5:20 pm and was told a tow truck would bring us another car with an eta of 8:27 pm. Four calls were made up to 10:41pm to find out when the truck would arrive. We were consistently told there was a delay due to holiday traffic. The next morning at 8:03 am, another call was made to determine the status of the issue. We were told the fastest way to get a car would be to go to the local budget rental location but when we arrived we were told they could not give us a car because the computers were down. After multiple additional calls, the service promised to bring a car that afternoon. Finally, 21 hours after the initial call, a replacement car was delivered and the Ford Fusion with the defective child safety lock was returned. This was not only a serious hazard for my family, we lost a day planned with family for the holiday. As a former business traveler of 11 years, this was the worst car rental experience and I would like a full refund for the time, distress, and frustration this caused myself and daily. I shudder to think of what could have happened on that highway and I suggest you add a more thorough safety inspection of vehicles prior to renting them to your customers.

- Jacksonville, FL, USA

problem #4

Oct 302016

Fusion 4-cyl

  • 14,000 miles
This a complaint about our Ford Fusion 2016. The problem has started couple months ago, while driving, and sometimes as we start the car, it ripple and kick and the check engine light and see manual light turn on and after 30 min. To an hour they turn off.the engine has completely died on us twice. We have taken the car to Ford once and they've told us that the problem has been fixed, but it's still doing the same thing after 2 weeks.this is a safety issue especially since my family, wife and 2 daughters, ride in this vehicle.the same problem happened yesterday, Sunday the 30th of October and we have taken the car in this morning.

- San Jose, CA, USA

problem #3

Sep 042016

Fusion

  • 10,400 miles
While driving my 2016 Ford Fusion with approx 10,000 miles on the interstate I lost power, I had to coast the car to the side of the highway narrowly avoiding an accident. I restarted the car and exited the freeway, about 3 or 4 miles later it re-occurred.wrench light and engine light illuminated. Fords health check app reported 'urgent service required'. I had the car towed to the dealer.

- Clayton, NC, USA

problem #2

Mar 282016

Fusion

  • 6,700 miles
Inserting key into ignition fuel pump would kick on occasionally, the doors wouldn't always unlock upon shutting car off, dash and radio delayed coming on at times upon starting, unlocking doors with key fob there would be static coming from back speakers, keyless entry would unlock but not always relock, a few times the key wouldn't start car there would be no reaction at turning over, dash would light up at times when no key was in ignition and car locked, heater would blow hot air then turn to cold as if A/C was on, one day battery was dead and had to jump it nothing was left on and car was locked.

- Saltsburg, PA, USA

problem #1

Nov 062015

Fusion

  • 125 miles
I purchased a 2016 Ford Fusion SE brand new and after a week of owning the car I was driving down the road and the car jerked very hard, I had to check my rearview mirror thought someone rear ended me but no the car behind was some distance away. It slowed some while I had my foot on the gas but picked up speed shortly after. I ignored that figured it was no big deal. I was driving a few weeks after that occurrence in the city and the car made a reving up noise and I thought who car is that I continued to drive and noticed it was my car making the noise and the speed would not accelerate so I had to quickly hit my flashers so the cars behind me would know my car had stalled. I had to turn the car off and back on to get it to move. I called the dealer and brought it in they could not duplicate the issue or pull codes to find out why the car would not drive that day. This same scenario has happened to me on several occasions and once taken to the dealer they can not assist me. I have not made the first car payment and this car already giving my problems. I researched the car and noticed customers have been dealing with this issue for years now and Ford refuse to recall what seems to be a throttle issue and the car stalls out while driving the vehicle. I have a new car that I am scared to drive since there is no warning lights or signals when this will happen again it has already on 5 different occasions and noone seems to be able to resolve my issue which is very disappointing. I pray no one has to die or get hurt before this issue is addressed.

- Saint Louis, MO, USA

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