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8.3

pretty bad
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
4,101 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Fusion Energi electrical problems

electrical problem

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2014 Ford Fusion Energi Owner Comments

problem #3

Apr 052015

Fusion Energi 4-cyl

  • 12,150 miles

A D V E R T I S E M E N T S

Drove the car down a mountain road and somehow managed to regenerate 29 miles on the battery. Thought that very strange as the highest charge or regen achieved prior to this showed 24 miles and did not think the battery could hold that much. Returned home about 9:30pm with an empty plug-in charge. At approximately 9:50pm plugged in the car for charging using the 120V Ford phev charger supplied with the vehicle. At approximately 3am awoke smelling electrical fire. Followed the smell to the garage and discovered that the phev charger plug had completely burned up along with the outlet receptacle, plastic receptacle box and some of the stud the receptacle box was attached to. Somehow the attached garage structure did not become engulfed; rather, the fire went out somehow by itself. Unplugged the charger from the car at 3:11am and made sure the panel circuit breaker was completely in the off position. Looked at the android myford app and discovered that at 2:27am the car sent a message "scheduled charge did not begin - external fault." The app also reported the following at 3:11am, your vehicle had an accidental unplug while charging. however, the car appeared to be fully charged. Through the process of investigating the fire with the insurance and fire department, it was determined that the charger plug is where the fire started. We possess a copy the fire department report on the cause of this incident.

- Placentia, CA, USA

problem #2

Sep 272014

Fusion Energi 4-cyl

  • 152 miles
With the key fob in the front seat, on the floor board, the doors were able to be locked. This resulted with my key fob being locked in the car., and I was left in the heat with frozen food after grocery shopping.

- Amarillo, TX, USA

problem #1

Jul 282014

Fusion Energi

  • miles
Air conditioning failure which allows for non-cooling of hv battery in energi. Vehicle forced into hybrid mode to "cool battery" though it is unclear whether there was any capacity to cool hv battery due to completely depleted freon. Concern over hv battery capacity compared to other Fusion energi models.

- Marietta, GA, USA

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