Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion Hybrid suspension problems

suspension problem

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2011 Ford Fusion Hybrid Owner Comments

problem #1

Aug 252013

Fusion Hybrid 4-cyl

  • 47,800 miles


Driving southbound rt 55 in NJ, traveling on older paved road surface with some discontinuities and ridges, felt a sudden shock in steering wheel and vehicle pulled to left. Slowed to shoulder to examine tire, wheel etc. No noticeable problem. Vehicle was drivable and shortly after developed a grinding noise in the front end. Detailed inspection revealed a driver side front coil spring failure, complete shear at second coil from the bottom of the spring. Response from Ford was tough luck. Had my wife been driving, this would have been a legal issue by now.

- Chalfont , PA, USA

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