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6.1

fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
12,627 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion Hybrid electrical problems

electrical problem

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2013 Ford Fusion Hybrid Owner Comments

problem #10

Dec 022013

Fusion Hybrid

  • 9,032 miles

A D V E R T I S E M E N T S

When braking on an uneven surface the electric motor surges ahead for an instant causing loss of control of the vehicle. This is the 4th time this vehicle is in the dealer's shop for this issue. They have not been able to diagnose the problem. A letter to Ford proved to be futile; with no fix identified for the surging issue.

- East Stroudsburg, PA, USA

problem #9

Aug 122015

Fusion Hybrid

  • 28,852 miles
Purchased a used 2013 Ford Fusion hybrid from carmax around May 2015 with approx 25000 miles. On 8/6/15 at approx 4:15pm the car was traveling approx 65 mph on the interstate when the command on the dash was given to stop safely now. I pulled over to the shoulder and restarted the car. A week later on 8/12/15 while traveling at approximately 45mph the same message stop safely now appeared after the car shook gently. All power was disabled and was able to pull once again to the shoulder and restart without further issue. Car is currently being checked out at the Ford dealer.

- Mechanicsville, VA, USA

problem #8

Sep 042014

Fusion Hybrid 4-cyl

  • 22,505 miles
The cars warning lights for hill stop assist, service advance trac, traction control, and the air bags all came on indicating that these safety features we're not working properly. Taken to the dealer and they said its the rcm or restraint control module that failed. The car was in no accidents, and was driving normally. This part is backordered for weeks but Ford would not provide a loner vehicle, so we faced with driving a car that is definitely not as safe as purchased, and the mandated safety features are not working. This problem is happening T many Fusion 2013 hybrid owners as seen on the Ford forums, and it needs to be a recall, and people should get a loner car while waiting for these to get fixed.

- Mare Island, CA, USA

problem #7

Aug 202014

Fusion Hybrid 4-cyl

  • 24,200 miles

A D V E R T I S E M E N T S

While driving down the highway at 45 mph the cars beside us began honking and flashing lights at us. We began to slow for a traffic light and smoke began to pour our from underneath the car. The engine warning light came on and we pulled left into the turn lane to stop. We then turned on the flashers and turned off the car and exited to the median. We called 911 and luckily, there was an accident going the other direction with fire and police arriving at that accident. Upon seeing our situation, the orange city, fl fire marshall came across the street to help us and sent the fire truck to us. They popped the hood and trunk and tried to put out the fire. After a few minutes of trying to put out the fire, they pulled the hybrid battery line. The incident # is [xxx]. our car was towed off and totaled by usaa. They have the car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Deland, FL, USA

problem #6

Jun 232014

Fusion Hybrid 4-cyl

  • 19,105 miles
While driving, my "check engine" warning light, "low oil pressure" warning light, and the "stop safely now" warning came up on my dash. I lost all power steering and breaks, and the engine cut out. I struggled to stop the car, but eventually it stopped moving. I turned off the car and turned it back on, receiving no further errors. I called the dealership to find out that there's nothing they can do since the car is no longer in an "error state".

- St. Charles, MO, USA

problem #5

May 012014

Fusion Hybrid 4-cyl

  • 11,000 miles
The contact owns a 2013 Ford Fusion hybrid. The contact stated that while driving 15 mph the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the battery bolt needed to be tightened. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 11,000 and the current mileage was 11,005. Updated 07/1/2014

- Alexandria, VA, USA

problem #4

Oct 292013

Fusion Hybrid 4-cyl

  • 7,575 miles

A D V E R T I S E M E N T S

I had driven about two blocks from a parking lot and was stopped at a red light. After the light changed, I started across the intersection and all electrical systems (including motor drive) shutdown halfway across. My ipod 4S was connected to the myford touch system via usb cable, and it showed the apple logo, suggesting that it had been issued a reboot command. Had to put the transmission in park and restart the engine in the middle of the intersection to continue.

- West Roxbury, MA, USA

problem #3

Oct 012013

Fusion Hybrid

  • miles
2013 Ford Fusion hybrid. Consumer writes in regards to dashboard light issues that causes vehicle not to start. The consumer stated the vehicle was towed to the dealer twice, for the problem. The dealer stated there were no other complaints, regarding the issue.

- Washington, DC, USA

problem #2

May 142013

Fusion Hybrid 4-cyl

  • 1,000 miles
After leaving work and driving for approximately 5 minutes, the car experienced the failure. It was sunny outside and warm. The climate control system was not in use. While driving in ev mode, the car dropped its speed from 25 mpg to 2mph. I was in traffic and had to drive 2 blocks until I could pull over. The car display flashed electrical system failure. The car display and all interior lighted went dark. The car did not switch to the gas engine and the gas engine did not turn on. The car was towed to the dealer. The dealer found 50 error codes on the car. A few days after receiving the car back from the dealer, I was driving in ev mode in a parking lot. While driving the car bucked and switched into gas engine mode. The display light on the instrument cluster turned yellow and the car took itself out of ev mode.

- Flemington, NJ, USA

problem #1

Mar 212013

Fusion Hybrid

  • 3,000 miles
Traveling South at about 8:30pm on a dark rainy night my wife could not see the road adequately and struck a lane divider blowing out both front and rear left side tires, damaging the front rim. Luckily she was not injured as there was light traffic on the highway. Aaa had to haul the vehicle home on a flatbed tow truck. Damage including two tires and a wheel exceeded $1000. The low beam lights on this car are inadequate and need to be improved. I don't see how the lights passed ntsb illumination standards. The lights on my 1928 model a were better. I now drive in the city with both the fog lights and low beams turned on to get adequate illumination. The lights need to be recalled and improved.

- Seattle, WA, USA

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