This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Head gasket on 1995 Ford Mustang coupe has only 34000 never drive the car realized the problem after warranty expired. Metal on seat bracket snapped where seat was bolted to floor. When turning seat lifted up off floor. Ford said was not a safety issue. 36947 miles as of 13 june2003 $2519.31 plus tax for head gasket, not fixed. Had extended warranty but I called a couple months after it had expired. Ford says I don't qualify for any goodwill assistance because of age and mileage beyond guidelines?? almost 37000 miles on a 8 year old car. The seat bracket I got replaced for $175 and my uncle fixed for free. It broke right after the 3 years was up.
Engine check light illuminated. Took vehicle to dealer, and dealer couldn't duplicate problem. Vehicle overheated again. Second time head gaskets were bad. Please provide any furthr information.
Engine check light came on, vehicle would lose power, and start to hesitate. Vehicle taken to a repair shop, and informed consumer of a blown head gasket. Dealer and manufacturer were notified. Feel free to provide any further information.
My car was overheating and the check engine light came on. I took my car to the dealership and had to pay $49.95 plus tax and labor for a compression test. Upon completion of the test, I was told the radiator just needed flushing. I was still having problems with the car overheating. When I took it back to the dealership, I was told the coolant needed to be topped off. This should not have been needed if flushing was all that was needed the first time and if it was filled when the flushing was finished. Even after topping off the coolant it was still running hot, but suddeny the check engine light was no longer coming on. The problems started somewhere along 85,000 miles to 95,000 miles. I am not really sure of the mileage because suddenly can not find my service reports and the mechanics comments that go along with it. At 101,000 miles I was still having problems with the car overheating. Still, no check engine light comes on, though the temperature guage goes all the way to hot. Suddenly my car needs $1700 worth of work. The main cause of damaged is a leaky head gasket. Through doing research I have found that there was a recall of the head gasket. Problem is, the recall is no longer good after 100,000 miles. I find it a little too coincidental that I have had these problems for quite some time, but nothing major was wrong with the car until after the recall warranty was expired.
All gauges went from far left to far right in approximately 1 minute from starting engine and entering highway on ramp. Car shook, then extreme amount of white smoke poured out of rear tailpipe, smelled of burned rubber and antifreeze. Check engine light turned on as I killed engine and coasted to stop on side of highway. Haven't finished digging into all the problems yet, but temp gauge and oil gauge are not working now. I am concerned that this has destroyed my engine. After reading all the other complaints, I wonder why Ford has not addressed this problem. As a rule 1 out of every 1000 will take the time to report such a problem, I printed 124 pages of similar engine failures on the 1995 3.8L V6 before I finally shut down my printer. Please advise if there is some form of recall. I had my last car 11 years and 138,000 miles before I had engine problems.
- Floresville, TX, USA
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Manufacturer sent out a recall on engine head gasket. Engine head gaskets blewout after receiving notice. Took vehicle to dealership & head gasket repaired. Water pump started leaking, but was not recalled at same as head gasket. Was charged for water pump. Engine check light comes on, and vehicle overheated.
First time faliure was noticed...was going 65 down the interstate we procded to pull over cause thought it was just a normal everyday overheat, so we pulled off to a rest area to let it cool down so we could then add some water in hopes the problem would go away..we then started to drive at a slower speed cause when we got back in the check engine light was on.we then got home and when we got there which is a aproximate miles would be less then 30 miles from where first came in to the problem..I then added more water and some antifrezze in hopes that would help..then I let the car set for the rest of the day and through the night..when I woke up to go to work I got back in the car and senn the check engine light was still on I also noticed the temp went back down but of course time would show it would heat back up to a bubbling in less then 15 mins time from when the car was started..I then took it to the local garage and they informed me the left head gasket had to be replaced..and since then it has ran like a charm..thank you sally
First time faliure was noticed...was going 65 down the interstate we procded to pull over cause thought it was just a normal everyday overheat, so we pulled off to a rest area to let it cool down so we could then add some water in hopes the problem would go away..we then started to drive at a slower speed cause when we got back in the check engine light was on.we then got home and when we got there which is a aproximate miles would be less then 30 miles from where first came in to the problem..I then added more water and some antifrezze in hopes that would help..then I let the car set for the rest of the day and through the night..when I woke up to go to work I got back in the car and senn the check engine light was still on I also noticed the temp went back down but of course time would show it would heat back up to a bubbling in less then 15 mins time from when the car was started..I then took it to the local garage and they informed me the left head gasket had to be replaced..and since then it has ran like a charm..thank you sally
There are recall notices for airbags on this year/make/model/ I'd like to know if my current problem indicates a possible recall problem. No safety defect, inquiry concerning air bag recall.
Contacted Ford under their 'new' recall date, and they said it did not apply to my vehicle. The vehicle was purchased with less than 100K miles, but they won't honor the warranty because "complete" failure did not occur prior to the 100K mile rollover. No safety defect listed within summary.
I took my Mustang to the dealership because my heater went out. After having the car several days I was told my head gasket blew, causing $1600 worth of damage. There were no warning signs prior to the failure such as a "engine check" light or fluid leakage. Until I confronted the dealer that I was told the 3.8L engine was having problems they acted as though they knew nothing of a problem. Then I was told the recall was only on that engine with front wheel drive vehicles, not rear wheel drive such as my Mustang. I don't understand what difference that would make. If I should be lodging a complaint elsewhere then please let me know. Thank you.
I was driving along at 45 mph and the car started to shudder and shake. After a little while, the check engine light came on. I never registered a high engine temperature display. I took it in to the shop, and they topld me I blew 2 head gaskets, and Ford is notorious for this. I want my money back, it cost over $1000 to fix the bloody thing.
Ford has said that only the 3.5 's have problems no Mustangs are having this problem, at first the ser. Manager siad these thing just wear out sorry but I have complained so much that they are willing to cut me a deal on the cost they havent decided the price yet, they have had my care since 28th of Dec. (its now Jan. 16th) and im not sure when ill get it back. No safety defect (s) listed in summary.
Coolant was leaking out due to gasket failure on timing case cover. This car has low mileage but is driven regulalry, never sitting more than 2 days at a time. Dealer service department made comment that if car isn't driven a lot, this happens. I disagreed, as it is driven probably at least 4-5 times a week, on short trips mostly. They charged me $505.26 including tax to fix this. There is no way this should have been leaking. I feel like Ford owes me something on this. I called a Ford consumer number I found on the internet and all the guy did was listen in silence while I made my 2-3 minute complaint, then asked me 'is there anything else?'. he didn't even offer to connect me with anyone who could investigate the problem. He said that 'we support our service departments diagnosis'. needless to say, I am very upset with Ford. This is very poor quality..the car isn't even 5 years old and has very low mileage. I will try to contact someone at Ford about this, but would appreciate your help.
Engine has failed 4 times after being fixed. Enginecheck light still coming up.after taking vehicle to the dealer, they said that it miht be the copmputer of the vehicle. The car has been a lemon, and I want to know what to do.I am willing to go the distance about this mater. I have talk to Ford, and they have not done anything about it. I even send letter to the local newspaper.
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- Lincoln Park, MI, USA