This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Mustang. The contact stated that after making a left turn the vehicle suddenly accelerated to higher speeds. When he tried to apply the brakes, the vehicle continued to accelerate and he crashed into an embankment. A police report was filed. The contact was injured due to him immediately ejecting from the vehicle. The vehicle was towed to an independent mechanic and a diagnostic test was pending an investigation. The failure and current miles were approximately 134,000.
This vehicle was purchased in July 1999. The vehicle will suddenly accelerate to 40 mph without giving any gas. The vehicle has been taken to the dealer paul cornies Ford richmond St. Chatham ont. On 6 occasions, every 6 months for this problem. I feel compelled to make your Agency aware of the problem as this situation is very unsafe. I may be reached at my Canadian address robert webb 15 briarhill rd. Chatham ont. Phone 1-519-3544974 email bobwebb1@hotrmail.com thank you bob webb.
Consumer had an accident due to a defect with the cruise control speed cable as mentioned in recall 99 V 062 001. This vehicle was not part of recall due to VIN.. consumer states the cruise control was set at 53 mph, consumer attempted to hit the brakes after seeing a vehicle stopped, but the vehicle would not slow down, and consumer hit the other vehicle, consumer suffered neck injuries.
While driving vehicle unexpectedly accelerates to very high rpms without warning, causing loss of vehicle control. Also, brakes fail to stop vehicle, even when brake pedal is forced down, cause unknown.
- New Castle, CA, USA
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Car idles too high, will maintian speed with no pedal pressure. In traffic must brake continually to slow car down. Car initially would not idle at all, idle air control valve was replaced. Now car has varying high idle. After four repair attempts problem still exists.
While pulling out of a parking lot vehicle suddenly accelerated and crashed into rear end of another vehicle. Consumer had brakes applied in an attempt to stop vehicle, leaving skid marks on road. Manufacturer informed consumer that his vehicle was not included in any recall for throttle control cable. Please provide any additional information/attachments.
The car lurches forward or backward without warning after placing in gear. Rpms go down, then surge causing vehicle to "launch" whatever direction you're aimed at. This has been going on or 1 1/2 years. 25 days in shop to no avail. Blaine @ Ford customer assistance, is well aware of it (file # 203312)yet nothing is being done. The car is fast, runs clean, uses no oil, performs well, except for the launching situation. Ca Consumer Affairs contacted as well. I love the car, but want it fixed before someone gets hurt!!
Ford Mustang conv. 1999 3.8 liter engine. Reported engine problems/acceleration probs 3 times to dealerships ( one time to another dealership outside Ford jurisdiction that noticed excessive gasket leakage) before 12,000 miles. Finally, after not being able to find problem all dealership visits, finally replaced w/ refurbished engine demonstrating same problem at 31207 miles approximately. (please note- it appears as though dealership on two occasions tried to change the problems I notated to the dealership when I told the representative my complaints. Gave me back invoice two times with modifications that were not original complaint! on the second time- tracked down the manager and complained directly and asked why the dealership had done this. He had no answer for this employeeS action.) the only difference with the new refurbished engine is that there is no burning smell and the engine unexpectedly vibrates so violently that the whole car shakes and gearshift vibrates to and fro violently- the initial acceleration complaint remains. The violent engine shaking does not happen all the time. This new engine has been installed only 3 days. Transmission/ clutch assembly- gasket replacement (excessive burning smell in vehicle). No coating under vehicle to protect interior components- dealership fixed. Inside of windshield cracked/ chipped internally- no apparent reason. Vehicle is garage kept. Brake assembly replaced per recall. Interior dashboard loses color- replaced two times. Convertible top apparatus-excessive rust- needs replacement. Cd player stopped working since 20,000 miles but had replaced due to time constraints at 30,000 miles. Convertible roof gasket- replaced due to defect. There are other problems but I am sick of typing. This is absolutely the worst Ford product I have ever purchased. Not only that, but the delray Lincoln/Mercury repair department appears corrupt. I wonder if they have to pay for the repairs and what their incentives are for
Pre-accident conditions: Daylight, raining, car stopped at red light. A few minutes prior to arriving at the red light the driver's power seat moved all the way forward completly on its own Accord after stopping at the red light I re-adjusted the driver's seat and when the light turned green I proceeded making a right turn in my normal "old lady" fashion. About 3/4 through the 90 degree turn the rear wheels lost traction and began to slide to the left. I immediately hit the brake and turned the wheel to the left. (I suppose it is possible that I accidently hit the cruise control button located on the wheel at this time). Anyway the car engine contiued to rev and the rear wheels continued to spin, driving me into a complete 360 degree turn, all the time with my food hard on the brake pedal. While in this spin the rear of the car jumped a median curb twice, crossed two lanes of asphalt, jumped another curb and finally crash into a concrete light pole. Only then did the car stall and the drive wheels stop spinning.
I was driving South on I-85 with the cruise control set at 65 on a clear day. The vehicle went into a skid, and before I could stop the skid I hit the guardrail. There has been a recall on the cruise control for my vehicle (recall 99S09) which I believe contributed to this accident.
Consumer received recall letter (99V062) regarding a possible defective cruise control cable. Consumer brought in the vehicle at 7:30 a.M. for repairs and was told to pick up the vehicle at 4:30. Consumer arrived at 4:37 and the repairs were not done, but vehicle had an extra 32 miles on it as if it had been driven after delivery. Repairs still have not been done due to lack of parts and poor.
A D V E R T I S E M E N T S
- Columbus, OH, USA