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10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
18,199 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Mustang seat belts / air bags problems

seat belts / air bags problem

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2002 Ford Mustang Owner Comments

problem #12

Jul 122008

Mustang

  • 100,000 miles

A D V E R T I S E M E N T S

Driving on highway, raining, cruise control on, lost control of vehicle, hit tree head on. Airbags did not deploy.

- Orange Park, FL, USA

problem #11

Jan 172008

Mustang 6-cyl

  • Automatic transmission
  • miles
I was in a head on collusion at about 65 miles per hour, my car was totaled and the airbags did not deploy.

- Orangevale, CA, USA

problem #10

Sep 292006

Mustang 6-cyl

  • Automatic transmission
  • miles
My daughter, while driving our 2002 Ford Mustang, stopped behind a truck ahead of her that was stopped at a stop sign. The truck pulled forward as if to go, then stopped suddenly in front of her. She ran into the back of his truck going less than 5 mph and her airbags deployed.

- St. George, UT, USA

problem #9

Oct 252005

Mustang

  • Manual transmission
  • miles

A D V E R T I S E M E N T S

The contact's daughter lost total control of the vehicle. The roads were dry and she was driving 40-50 mph. The vehicle started to spin and hit a guard rail. Upon impact, the airbags did not deploy. The vehicle was towed to the Ford dealership. She was unaware if anything was done. The vehicle was taken to an auto body shop. The tow truck driver stated, at the scene, it was a problem with the steering column. The vehicle was totaled. She was unsure if a police report was taken.

- Newburg, NY, USA

problem #8

Feb 042005

(reported on)

Mustang

  • miles
2002 Ford Mustang air bags deployed when the vehicle hit a pothole.** answer required***. the vehicle bottomed out when it hit a pothole. There was no damage to the front bumper or any other part of the vehicle yet the air bags deployed.

- Unknown, DC, USA

problem #7

May 152004

Mustang 6-cyl

  • Manual transmission
  • 19,000 miles
While driving at 30 mph the consumer entered a one way street the wrong way. Then, consumer's vehicle collided with another vehicle head on. Consumer wore seat belts, but air bags failed to deploy. Upon impact, driver sustained injuries, and the police did make a report. Vehicle was totaled in the collision.

- Los Angeles, CA, USA

problem #6

Feb 222004

Mustang

  • Manual transmission
  • 27,000 miles

A D V E R T I S E M E N T S

While driving North at 45 mph a vehicle traveling South hit consumer's vehicle head on. Front air bags did not deploy, and driver's seat belt did not lock. Driver's head hit the steering wheel. Driver was transported to the emergency room for treatment of neck pain and injuries to the legs.

- Los Angeles, CA, USA

problem #5

Oct 162003

Mustang

  • Automatic transmission
  • 19,390 miles
While pulling into a parking space at low speed vehicle hit a small curb and the front air bags inadvertently deployed. There was no physical damage to the vehicle. The cause of the deployment had not been determined.

- Maumelle, AR, USA

problem #4

Jun 122003

Mustang 6-cyl

  • Automatic transmission
  • 27,000 miles
I own 2 / 2002 Ford Mustangs. My son has been in 2 accidents with his within the last year and in both incidents his airbag did not deploy. The first accident may have a reasonable explanation but the 2nd one was an accident that involved him hitting a concrete barrier at better than 40 mph. I had the airbag tested when repaired on the 1st accident and approved. I am very concerned about future protection from this device and Ford actually expects me to pay for additional testing. Can you help?

- Grand Prairie, TX, USA

problem #3

Jun 122003

Mustang 6-cyl

  • Automatic transmission
  • 26,000 miles
Subject:airbag failure comments: Twice now my son has had an accident with his 2002 Mustang and the airbag did not deploy. Fortunately he was not hurt. My major concern is that I had the airbag specifically tested at the repair shop at the last repair before accepting delivery of the car. I was told someone is hired by the repair shop to come out and run tests by hooking up instruments to the car and getting a read out. To the best of my knowledge this was done but my son just had his 2nd accident and his car hit a concrete barrier at better than 40 mph and the airbag still did not deploy. I have reported it to consumer service at the Ford website but have not received a response. I am very concerned about my son's future use of this car and that fact that my wife owns an identical Mustang of the same manufactured year of 2002. Have there been any other cases where the airbag has not deployed when it was expected too and who can I contact about further action to take? very concerned, chris koss from NHTSA web site.

- Grand Prairie, TX, USA

problem #2

Oct 302002

Mustang

  • miles
The consumer was at a intersection in proceeding to pull out. Another vehicle ran the red light and hit her head on. The dual airbags didn't deploy at all. Please furnish additional information.

- Rosamond, CA, USA

problem #1

May 092002

Mustang

  • Automatic transmission
  • miles
Vehicle was hit head on at 5-10 mph, and driver's airbag deployed. Yet, driver hit her head on windshield. Damage to vehicle unknown at this time.

- Madisonville, TN, USA

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