This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Mustang. The contact stated that the tail lights would go out on an intermittent basis. Also, the cluster panel was completely inoperable. The vehicle was inspected by an independent mechanic and they confirmed that the cluster had failed and would need to be replaced. The vehicle was not repaired. The failure mileage was unknown.
It had rained in the day, but was not raining at the time. Turned the A/C on as the glasses were foggy. Dashboard warning system went off with all kinds of warnings. All electrical components including lights, radio, locks failed while the car was being driven. The engine was running ok. Drove home as it was during the day. Found water in the fuel cutoff switch on drivers side and on the floor on passenger side near the fuse box. Used paper towels to dry both. Did not help. Left the car for an hour or so and then it was working fine. Could have been a major safety issue if it happened at night. Car has been running fine since.
There is a manufacturer's defect that allows water leakage into the instrument panel/smart box junction and subsequently into the vehicle itself. Resultant issues include the inability to drive the vehicle (frozen shift), electrical failure with loss of instruments including various gauges, brake lights, ventilation/ac, power windows, and headlights, and physical water damage (mold/mildew). Ford is aware of the defect and later models were redesigned to compensate for the flaw. However, Ford refuses to issue a recall or acknowledge the deficiency, nor will they provide any kind of financial assistance with the necessary repairs directly caused by this defect. Should the Mustang experience the above mentioned electrical failures while being driven, an accident could occur. There are numerous similar incidents reported about this exact same issue, and Ford must be held accountable. I spoke to Ford "customer service" on 5/5/11 to report the issue and request financial assistance for the repairs. I was told to take my vehicle to the dealership, pay for the diagnostic test, and have the dealership confirm the "defect". I made a follow-up call to Ford "customer service" on 5/9/10 to report that the service manager did confirm the defect and that he had seen similar problems. However, Ford said they were not responsible, would not provide financial assistance, and that I was "misinformed" by my initial call to Ford in giving me hope they could somehow help me. Additionally, they stated that I "should not expect my Ford vehicle to last beyond 100K miles". in the meantime, we are responsible for the towing, diagnostic, and repair bills, so the Ford service department is profiting from this. This was our fourth Ford vehicle, and it will certainly be our last.
2005 Ford Mustang - instrument cluster failure. The speedometer gauge shorted out, heat gauge improper reading, and tach stuck. Concern of an electrical fire. In reading more information, many 2005 Ford Mustangs have this problem that can cost up to $800. Ford should recall.
- Waseca, MN, USA
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My 2005 Ford Mustang V6 has been having speedometer malfunctions weekly. These malfunctions cause the speedometer to start at numbers that are not 0, resulting in an inaccurate reading of my speed. It read 120 while I may only be going 40 and even when I shut down the vehicle it will remain at 40+. a temporary fix is to turn the vehicle on and off which sometimes causes the needles to slowly drop, but usually it will stay over 20 for extended periods of time, and when I do succeed in reaching 0 within a week or two the problem will occur again. I have been in contact with many other owners of the same model and year of this vehicle and all are having similar problems, most of us have gone to a Ford dealership and have been told that it will be a $500-$650 repair/ replacement of the instrument cluster which seems to be the reason for the problems, but since so many are having a similar problem shouldn't this be a recall?
The contact owns a 2005 Ford Mustang. The contact was driving 25 mph when the speedometer malfunctioned. The contact called the manufacturer and the manufacturer took a complaint from the contact but did not provide any assistance regarding the instrument cluster. The dealer advised to bring the vehicle in for diagnostic testing. The vehicle was not repaired. The contact was concerned because he was not aware of what speed he was traveling and believed the manufacturer should be liable for the repairs due to the numerous complaints he discovered online in regards to the failure. The failure mileage was 75,000.
I have a 2005 Ford Mustang, 4.0 and about 3 years ago the cluster started giving me problems, first the temp and fuel gauges stopped working all together. Then my tachometer and speed started acting very erratic, showing that my tachometer was running above what it should as well my speedometer are going crazy. It shows me doing 120 when I'm doing 40, 55 etc.. why won't Ford recall these clusters in all these cars, they know that they are bad. I almost had another heart attack when I got the price to replace the cluster from the local Ford company, it was going to cost me $800, plus a diagnostic fee of $100. Wow!!!! talk about greed!!!!
I own a 2005 Ford Mustang GT rain leaks into the passenger side interior above the fuse and smart junction box. When I was driving it in the rain I lost all electrical functions ie headlights, brake lights wipers, horn and so on. Luckily I was driving during the day and could see had it been night time I would have crashed. I called my Ford dealer and they stated that are aware of the water leaks with the Mustangs but did not offer to fix for a defect on their fault. A search of the internet shows many people with the same problem.
I have a 2005 Ford Mustang. There seems to be a problem with the panel the rpms do not work, the gas gauge doesn't work and the cold to hot gauge does not work. I contacted Ford they said there is not any recalls and it my problem. And I needed to have it fixed thought it seems to be a computer system error with the car.to start the rpms would work then not work. I thought well not big deal might work its self out then I noticed when adding gas the gas gauge would spin around like a clock and you could not read it or know when you were running out of gas that is very unsafe to be on the road with out knowing how much gas is in your car. And the low on gas light does not come on to tell you either. Then what failed was he cold to hot gauge. Nothing works on the panel at this time. I cant drive the car feeling safe.everything seems to be some sort of computer problem with the car and Ford does not want to step up to the plate and say there is a problem with there car but there is and there refusing to fix it like they told me its not there problem. I told them they need to pay for and fix this problem I didn't build the car they did they refused.
I was driving on the 407 traveling 110 km per hour. Windows, radio, fan, lights, emergency lights started to fail. The car was losing speed. It broke down on the highway and emergency lights nothing would work. I called 911 because I was scared of getting hit. Police came and my car was towed to the Ford dealership. They replaced the alternator and battery costing $566. A month later the same thing happened. I find out that this is a common problem with Ford vehicles, a faulty firewall seal causing water damage to the smart junction box. I found many Ford consumers online with the same problem. This is a danger to our highways. Ford is now telling me this will cost $3000 to fix, not only is their manufacturer's defect a danger, it is costing consumers thousands of dollars. They have lied to me saying it is caused by a crack in my window. They are trying to cover up a bad defect.
The contact owns a 2005 Ford Mustang. The contact stated that the instrument panel was inoperable including the fuel, temperature and speedometer gauges. Both the dealer and manufacturer advised the contact to replace the instrument cluster and advised her that there were no recalls associated with the failure. The vehicle was not repaired. The current mileage was 121,000 and the failure mileage was 100,000.
The car's instrument cluster suddenly completely malfunctioned, the "fail-safe" engine system light came on, causing the engine to shut down and to suddenly stop the car in moving traffic. This was truly a life-endangering situation. The speedometer and the engine temperature dials of the instrument cluster had been erratic in the past weeks before the incident. Obviously, this car is unsafe to drive. For more than five weeks Ford Motor Company has claimed to have no instrument clusters available to fix the problem.
Speedometer failure. The speedometer in my car started showing I was going 10mph while the car was not moving.I had to turn the car off and restart it to get a correct reading. Eventually that didn't work. The speedometer would stay at 10 or 20mph till the car warmed up, then it worked fine. Then it started staying at 20mph if the weather was cold. (at night it didn't work, in the daytime when it was warmer outside it worked). Now the speedometer doesn't work at all any more. Its permanantly stuck on 55mph even when the car isn't running. I did research on line and found a large amount of 05 Mustang owners with the same exact problem. This is a safety issue and an obvious manufactured defect and needs to be recalled to fix the problem.
I have an 05 Mustang, automatic, V6 it has about 65,000 miles. I like everyone else am having problems with the gauges and the car stalling for no reason. I noticed no one has been killed yet so I guess that is what Ford is waiting on before doing a recall. This is crazy. Someone should make them take a look at what is happening with this vehicle and issue a recall.
The contact owns a 2005 Ford Mustang. While driving approximately 50 mph, the instrument cluster stopped working. The contact stated that each gauge failed separately. The vehicle was not taken to the dealer for repair. The approximate failure mileage was 120,000.
When stopped suddenly the car will remain idle for about 30 seconds before it will kick back into gear. When this happens, car will roll backwards in drive. If you try to press the gas to force the car to move it will stall completely. Car has been doing it since 2007. Ford dealership could not find anything wrong with it. Car currently has 44,000 miles on it. Also gas, temp and speedometer gauges have started going crazy the last three weeks.
While driving in the evening the engine temperature and fuel gauges failed. The temperature gauge gradually kept climbing higher above the red line. An inspection of the engine compartment reveled that the engine was operating at normal temperatures. The fuel gauge also started registering incorrect reading; gradually moving past the full line even though no fuel was added. Starting and stopping the engine caused the fuel gauges and temperature gauges to turn clockwise (or higher). Both gauges currently point down and are effectively useless. The repair shop in researching how to replace or repair the component and how much the part will cost. The failed components appear to be linked to the vehicle's speedometer.
A D V E R T I S E M E N T S
- West Memphis, AR, USA