This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For nearly a year now I-€™ve been in touch with Ford and its dealerships to get this recall rectified to no avail. I spoke to corporate Ford customer care on 2/6/23 and was told that the vehicle in question with the recall will not be repaired due to its age! So I responded on a recorded line to make it clear Ford is refusing to repair the recall and is opening its self up for a major law suit. Mind you my teenage son is the primary operator of the vehicle and Ford simply doesn-€™t care. Please file a violation to the said recall on our behalf ty.
I have documented eight separate unsuccessful attempts to repair outstanding recalls on my vehicle due to Ford-€™s repeated refusal and continued failure to provide a loaner vehicle for the duration of the repair. Whether the required time is half-day or one week it makes no difference, I cannot run my business without a vehicle. Please advise how to proceed. Thanks
Vehicle was involved in a very serious accident which caused injuries and well as scared me away from driving fords-€¦.our young child was also in the car-€¦.. it is so scary that the air bags did. It work on vehicle at all-€¦-€¦..
Daughter was driving North on wilma rudolph blvd at 45-50 mph in clarksville, Tennessee and attempted to slow down when brakes did not apply. She attempted to go around the vehicle in front of her direction of travel and rear-ended the vehicle on the right front passenger quadrant. Upon rear-ending the vehicle, she hit her head on the steering wheel then a split second later as her head was returning to the upright position the airbag deployed. The air bag deployed "after" and "late". this airbag was part of a Ford recall and had been replaced at our local dealership. Additionally, the vehicle had the brake system serviced in December of 2018 and we had informed the dealership of brake system feeling "spongy". the dealership could not find any issues with the system.
2006 Mustang GT: Took the car to holman Ford dealership for the airbag recall. When removing the passenger side airbag the threaded holes on both the airbag assembly and the holes on the frame of the car were stripped. I was told there is no way to secure the assembly back onto the car safely. The dealership contacted Ford corporate for a remedy. It's been 2 months since I dropped the car off for the recall and other non related repairs. I filed a complaint with corporate and was issued a case number. It's been a week with no response from corporate or the dealership. I'm concerned that if and when the repair is done, will the repair be done correctly and will the car be safe to drive. I feel as if any repair is done it will be just be a quick fix and not safe. I'm at the mercy of the dealership at this point to return my car in a safe and secure condition. I have a few pictures the dealership sent me showing the stripped threaded holes. At this point I'm not sure what course of action needs to be taken. I get recall notices on a weekly basis which infuriates me considering I haven't had my car for 2 months for that exact issue.
On 07/19/2019, subject vehicle was in motion on clay street in thomas county, Georgia when the driver crashed into a utility pole. Our client was a passenger in subject vehicle and sustained injuries from airbag deployment that resulted in loss of his eye after going to three separate hospitals.
Takata inflators I have on multiple occasions contacted my local Ford dealership, astro Ford of D'iberville, ms, about having recall replacement of both driver and passenger air bags. They put me off, do not return calls or messages, and generally refuse to do the required replacements. Date of most recent contact given.
Have attempted to get on the waiting list to have air bag modules replaced, have been told "we never know when we will be getting the needed parts, just keep calling us" this has been over a year now and no parts available
Takata airbag recall. I don't own this vehicle anymore. Transferred title to my ex spouse in 7/18. Maryland mva confirms vehicle retitled. I keep getting notices for recall with my pa address on them and Ford won't change owner name or address. They actually send the recalls to me in another state that this vehicle has never been titled or registered in. I have tried and tried to get Ford to send the recall notices to my former spouse who has this vehicle. We are not able to communicate to each other due to "no contact" orders in place. I think my former spouse has a right to have the vehicle repaired but I can't or have anyone I know forward these notices to them and Ford just sits there and does nothing. I have even went to the point of having a letter sent to me by the Maryland mva confirming that the vehicle was re titled and has a new owner and Ford still won't accept that, they insist their "third party" company gets the information from the registered vehicles in each state. The registration for this vehicle was cancelled in my name and the plates were returned to the Maryland mva months ago. The latest recall notice came yesterday. Is it going to take an accident or possible death and lawsuit for Ford to comply and change the owner information? I don't know what to do to get this corrected. I keep getting the runaround and apparently it is very critical that it is addressed.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Karl flammer Ford (41975 us-19, tarpon springs, Florida, (727) 937-5131) was made aware of the recall in March of 2017. The dealer stated that the parts were distributed in small quantities and placed the contact on a waiting list. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Beechmont Ford (600 Ohio pike, cincinnati, Ohio 45245, (513) 752-6611) was made aware of the recall in 2011. The manufacturer was made aware of the issue and scheduled a recall repair appointment with kings Ford (9555 kings auto mall road, cincinnati, Ohio 45249) in July of 2013. The dealer stated that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the manufacturer had exceeded a reasonable amount of time to repair the vehicle. The dealer auburn Ford (165 grass valley hwy, auburn, ca 95603) confirmed parts were not available to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 12/12/18
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. An unknown Ford dealer was made aware of the recalls in March of 2018 and stated that the parts were unavailable. While the vehicle was stationary and while driving various speeds, a ticking/clicking noise was heard from the steering wheel and the passenger air bag. An independent mechanic stated that both the driver and passenger air bags were potentially affected by the takata air bag recall. The manufacturer was notified. The dealer was not notified. The failure mileage was unknown. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 17V024000 (air bags). Friendly Ford (1-845-462-1900 ext 169, located at 2250 South rd, poughkeepsie, NY 12601) stated that parts were not available. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (john bleakley Ford Inc, 870 thornton rd, lithia springs, ga 30122, (770) 941-9000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (midland Ford-Lincoln, 500 joe mann blvd, midland, mi 48642, (989) 631-0040 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer also confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (doenges Ford, 1901 SE Washington blvd, bartlesville, ok 74006, (918)-333-0900) was contacted and confirmed that the parts were not available for the recall remedy. The manufacture was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recal. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Ford dealer (jim hudson Ford, 1201 w main St, lexington, SC 29072, (803) 359-4114) was contacted and confirmed that the parts were not available for the repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
2006 Ford Mustang. Consumer writes in regards to airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
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