This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Mustang. The contact took the vehicle in for inspection where she was informed that a cross member and lower ball joint would need to be replaced. The contact was informed that the problem was widespread. The vehicle was repaired and the contact called the manufacturer and filed a complaint. The current mileage was 31,550 and the failure mileage was 31,547.
Car is a 2007 Ford Mustang GT convertible with 19,500 miles. I have noticed that recently the car no longer tracks properly, and tends to pull to the left or right with unevenness in the pavement. When brought in to dealer for regular service, was informed that both front lower ball joints are loose. I have researched around the web and have found that this appears to be a fairly common problem with these cars. Car is just out of warranty despite its low mileage.
At 18,000 miles the tires on my Ford Mustang shelby are showing the cord. They said the alignment is ok. They want me to buy new tires to solve the problem.
I had filed a complaint a few weeks ago ( ODI# 10192797) about the power steering pump failure on my 2007 Mustang GT which had 270 miles on it. The dealership replaced the pump under the warranty and I had mentioned a problem with the front end also. I returned the car to the dealership and to my dismay, was told that they had to replace my front struts, they explained that this was the cause of my alignment issue. They further explained to me that they think that while my car was being transported via train, that they tied the car down too tightly causing stress on the struts and casters causing the alignment and steering wheel issues. The work has been completed and covered under warranty and although the alignment issue has been solved and the steering wheel back in its normal position I have noticed a thumping noise from the right front when going over bumps, almost like a bad strut mount or something. In all fairness to the dealership who is fixing my car, they have been excellent with me and this has all been covered under warranty. My car now has 1,700 miles on it and am worried I may have to swap it out for another which I really do not want to do at this point, it took a lot of research to mix and match all the colors and the options that my car has.
Attempted to turn with the curve of the road, car did not respond, kept going straight despite turning the steering wheel. Crashed into oncoming vehicle. Turned out there was suspension damage to my car. Went online to check if there was a recall for my auto (2007 Ford Mustang), turns out there is.
A D V E R T I S E M E N T S
- Doylestown, PA, USA